# Dialer360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dialer360 Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/159373/Dialer360/alternatives --- # Dialer360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dialer360 ## What is Dialer360? Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, , Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You can integrate with third party software like Salesforce,, PIpedrive, Zendesk, Vtiger and Zoho, Microsoft Dynamics. ## What is Dialer360 used for? [Call Center](https://www.capterra.com/call-center-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $25 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dialer360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dialer360.com&name=Dialer360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dialer360 4.7 (27) VS. [4.7 (859)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $25 Usage Based, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (27) Ease Of Use 4.8 (859) Value For Money 4.7 (25) Value For Money 4.5 (771) Customer Service 4.9 (27) Customer Service 4.6 (790) ## Dialer360 alternatives Highest Rated [4.8 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month [4.6 (136)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Call Distribution 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Recording 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes IVR 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Call Logging 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Scripting 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Provide agents with a typical response for common call subject matter Campaign Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Dialer360 24 features Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Provide agents with a typical response for common call subject matter Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when A call center that primarily makes calls, typically sales focused System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Active reporting of data and metrics Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.7 (27) 4.7 Based on 27 reviews ## Pricing Value for money 4.7 (25) Basic $25.00 Usage Based,Per Month Value for money 4.7 (25) 4.7 Based on 25 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Insightly](https://www.capterra.com/p/130671/Insightly/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(19) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SE Saif Eldin S. CEO & Founder Telecommunications ### "Success Partners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2022 Pros Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products! Cons The outbound dialing rate to the US is a bit expensive. Alternatives considered [Webphone](https://www.capterra.com/p/182251/Webphone/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2022 Thanks for your positive response. DD David D. Caller Non-Profit Organization Management ### "Great for non profit " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 6, 2022 Overall works great and price is right and integrates with Zendesk and salesforce Pros Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce. Cons The support team did not get back to me on occasion but no big deal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2022 Thanks for your positive response ! AR Abdul R. CEO Telecommunications ### "Best Dialer copmany " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 best dialer services Pros I'm using there services from last one year i enjoyed there customer service they help me always without any hesitation Cons Everything is perfect i don't think there is any change require Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2022 Thanks for your positive response AM Awais M. Director Operations Information Technology and Services ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2022 Satisfied Pros I believe they posses an excellent Support Team Cons The fluctuation in price sometimes make it tough to manage daily budgets Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Anthony T. Dialer Admin Marketing and Advertising ### "Easy to use Dialing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2022 Our overall experience with Dialer 360 has been primarily positive. The setup and support team allow us to get our job done each day with minimal interruption. Pros the connection rate is very good considering the price point - which is also good. Cons Better functioning dashboard pulling all relevant data points into one location. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2022 Anthony, Thanks for you positive Feedback. DH drew h. CEO Banking ### "Infusion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2022 I love the product Pros Tech Support is always there to help if there is an issuse. Cons Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer. Switched from [VICIdial](https://www.capterra.com/p/135842/VICIdial/) Wanted newer interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2022 Drew, Thanks for your response. SS Sangram S. Partner Consumer Services ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2019 Pros User friendly and very convenient and support team also available round the clock Cons I find upto the mark so i don’t feel any con Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2019 Thanks for your positive feedback ! AI Ahmed I. IT Managar Information Technology and Services ### "Good Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2019 it has made our daily work very easy. most highlight of it is its quality. i would recommend it for everyone Pros it is very simple and user freindly. support is also very good Cons sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2019 Thanks for your Feedback. RS Rupendra S. Director Marketing and Advertising ### "USER FRIENDLY" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2019 When I had a chat and talk with the support staff I stopped searching of other services and my search ended with Dialer and i suggest and recommend my co business or small businesses partners and friends to quick start with Dialer 360 Pros This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time. Cons Service, quality and especially i noticed no company maintains such a huge team for providing CUSTOMER service Reasons for choosing Dialer360 When i had a chat and talk with \[SENSITIVE CONTENT HIDDEN\] i stopped searching of other services and my search ended with Dialer and i suggest and recommend my co business or small businesses partners and friends to quick start with Dialer 360 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2019 Thanks for your positive feedback. AR ARSLAN R. Managing Director Information Technology and Services ### "Dialer360 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2019 Pros very friendly usage. support team is always available. Cons all the services are good. best services Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2019 Thanks for your Feedback. [View all Reviews](https://www.capterra.com/p/159373/Dialer360/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)