# Guesty Pricing 2026 | Capterra > Learn more about Guesty pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/159377/Guesty/pricing --- # Pricing for Guesty [4.4 (478)](https://www.capterra.com/p/159377/Guesty/reviews/) Write a Review! ## [Guesty](https://www.capterra.com/p/159377/Guesty/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Lite $23 **Pricing Model:** Other **Payment Frequency:** Per Month Lite plan includes: - Airbnb and Google Vacation Rental integrations - Reservation Management - Unified Inbox - Multi-Calendar - Task Management ### Pro Custom Quote Available Pro plan includes: - Advanced Booking Features - Unit Management - Accounting - Revenue Management - Includes CRM and Lead System ### Enterprise Custom Quote Available Enterprise plan includes: - Enterprise-grade security - Tailored Onboarding - Advanced Reporting - Customized analytics - Premium Support ## Popular alternatives to [Guesty](https://www.capterra.com/p/159377/Guesty/) Looking to learn more about Channel Management software similar to Guesty? 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Value For Money[4.2(478)](https://www.capterra.com/p/159377/Guesty/reviews/) Pros Cons [Read All 478 Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) Read Full Reviews Below Kevin L. CEO Real Estate, 11-50 employees Used the software for: 1-2 years ** Overall Rating 1.0 ** Ease of Use 3.0 Customer Service 1.0 Features 5.0 Value for Money 1.0 Reviewer Source Source: Capterra April 6, 2026 "Good product. Terrible support." **Overall:** For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. **Pros:** Guesty as a product is solid. The features are there and it works well for managing properties at scale. **Cons:** Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. Vendor Response By Guesty on April 10, 2026 Hi Kevin, Thank you for your feedback, and we’re very sorry for the frustration this situation has caused, especially regarding the billing issue and the delays in resolving it. This is not the experience we aim to provide. We’d like to take ownership of this and help resolve it as quickly as possible. Could you please share your contact details (email or phone number), or reach out to us at \[support email\], so we can assist you further? We appreciate your patience and the time you took to share your experience. Sincerely, The Guesty Customer Experience Team Bjoern K. CEO Hospitality, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 4.0 Features 3.0 Value for Money 4.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra April 3, 2026 "Good system with strong potential, but missing some features" **Overall:** Overall, the system is okay and usable, but it is missing several features that should be standard in today’s property management software. Many of these functionalities are essential for efficient operations. That said, the platform works well overall, but there is still room for improvement. Even small enhancements could have a significant impact on daily operations. **Pros:** Guesty offers a wide range of distribution channels, which makes it easy to reach different platforms from one system. Adding new properties is straightforward, and the calendar overview is clear and helpful for day-to-day operations. There are still some features missing or not fully developed, but hopefully these will be improved over time. **Cons:** Some important functionalities are missing. Tasks cannot be displayed in the owner portal at all, which limits transparency for property owners. It is also not possible to implement custom document or form templates. For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations. Additionally, some features promised during the sales process are not actually available or do not work as expected. Vendor Response By Guesty on April 6, 2026 Hi Bjoern, Thank you for sharing your detailed feedback with us. We truly value your trust and are committed to improving our platform based on your insights. It is great to hear that you find our distribution channels and calendar overview helpful, and we take your comments regarding the owner portal and digital signatures seriously. We are working hard to enhance these features to better support your daily operations and ensure a more seamless experience for you and your property owners. Best regards, The Guesty Customer Experience Team [Read All 478 Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)