# Guesty Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Guesty Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Guesty Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/159377/Guesty --- # Guesty Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2025 Written byEduardo Garcia Eduardo Garcia Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer... [See bio & all articles](https://www.capterra.com/resources/author/eduardo-garcia/) Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer Weekly. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guesty Guesty Overview: ### Key takeaways Insights from verified Capterra reviews Guesty helps small hospitality and real estate businesses manage vacation rentals across multiple channels. It stands out for its centralized reservation and calendar management, with users praising its automation and guest messaging tools. Frequent complaints include integration issues with VRBO and Booking.com. In 2025, Guesty added fractional ownership and WhatsApp messaging to improve communication and financial tracking. ### Our verdict Guesty offers strong automation and multi-channel booking tools for small firms managing short-term rentals, but buyers should expect a steep learning curve and inconsistent support. Reviewers often cite billing confusion, integration errors, and hidden fees as inconveniences. For teams with time to troubleshoot and budget flexibility, Guesty can be a capable, but demanding, solution. Overall rating Based on 462 user reviews Reviews sentiment Positive 86% Neutral 4% Negative 10% Pros & cons Extensive and evolving feature set Comprehensive platform for scaling High and unclear pricing Frequent technical glitches Starting price $23 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Guesty alternatives Guesty Property Manager may not suit teams needing deeper accounting customization, faster support, or flexible pricing; alternatives offer varied interfaces and feature sets that better align with specific operational or budget priorities. Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159377/Guesty/alternatives/) ## Who uses Guesty? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Extensive and evolving feature set 91% positive reviews out of 54 Most reviewers appreciate features for their breadth, adaptability, and frequent updates that enhance operational efficiency. Lexus H Controller, 11 - 50 employees. "It has provided us with more features than ever before, streamlined all of our processes, and is very user-friendly." High and unclear pricing 49% negative reviews out of 55 Some reviewers indicate pricing is significantly higher than competitors, with a lack of transparency and unexpected charges. Eyal B Propoty manager, 2 - 10 employees. "The sales representative promised one thing but the charges were much more expensive compared to other similar services such as Hostaway." Comprehensive platform for scaling 94% positive reviews out of 33 Most reviewers indicate business growth is supported by Guesty’s tools that streamline operations and enable rapid expansion. Dave P Owner, 2 - 10 employees. "Guesty helped me grow my business and I'm not sure how I would have accomplished my goals without it, its various features allow me to simplify my operations and reduce the number of different services." Frequent technical glitches 76% negative reviews out of 38 Most reviewers find bugs and issues disrupt daily tasks, with recurring integration errors and slow problem resolution. Clay L CTO, 2 - 10 employees. "it took months to identify the issue, and still to this day, guesty still hasn't identified how it happened or provided a solution to fix it." Dedicated account management support 93% positive reviews out of 28 Most reviewers describe account management as highly responsive, offering personalized assistance and ongoing operational guidance. Aidas G Director, 2 - 10 employees. "Our account manager \[SENSITIVE CONTENT\] is always available to help with any questions and has been working with us closely to navigate through the system to make sure we are fully maximising the softwares capabilities." Payment processing frustrations 71% negative reviews out of 31 Most reviewers report payments involve unexpected fees, limited processor options, and delayed or unresolved refund issues. ## Guesty's interface Guesty’s interface is structured around a centralized dashboard with multi-calendar views and a unified inbox. Users find it visually clear and practical for managing multiple properties, though some report friction with bulk editing and OTA sync reliability. Eduardo Garcia You’ll likely appreciate Guesty’s clean calendar layout and centralized messaging, but expect occasional glitches when syncing with platforms like VRBO. Reviewers say navigating listings is straightforward, yet managing bulk updates or troubleshooting sync errors can slow your workflow. Ease of Use 4.4 (462) 4.4 Based on 462 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Eduardo Garcia Guesty’s top-rated features work together to streamline booking, messaging, and calendar control, giving busy teams more time for operations. The platform’s automation and centralization tools offer meaningful efficiency gains for daily property management. Features 4.4 (462) 4.4 Based on 462 reviews The Guesty features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Guest communications 4.3 (52) 52 reviewers rated this feature Centralizes guest messaging across Airbnb, Booking.com, and VRBO, with automated replies, saved templates, and SMS/email options that reduce response time and improve documentation. Integration is strongest with Airbnb; other platforms may show delivery issues. Reservations management 4.2 (103) 103 reviewers rated this feature Enables centralized booking control across channels, helping prevent double bookings and offering real-time updates. Users value the multi-calendar and owner portal, though VRBO and Booking.com integrations often cause errors and missing data. Calendar management 4.1 (55) 55 reviewers rated this feature Supports viewing and syncing multiple property calendars, blocking dates, and avoiding booking conflicts. The interface is clear and user-friendly, though bulk editing and listing comparisons are limited. Channel management 4.1 (46) 46 reviewers rated this feature Allows users to manage listings across major OTAs from one dashboard, streamlining operations and reducing manual errors. Automation and messaging consolidation are praised, but minor bugs persist with smaller platforms. Payment processing 4.2 (44) 44 reviewers rated this feature Handles secure transactions and integrates with credit card processors, supporting direct bookings and fee avoidance. Some users report issues with third-party billing setup and regional gateway limitations. Online booking 4.0 (67) 67 reviewers rated this feature Facilitates direct booking site creation with customizable pricing and coupon options. Hosts benefit from reduced OTA fees and brand visibility, though SEO and guest-facing features like photo galleries are limited. Guesty PriceOptimizer 0 reviewers rated this feature Uses AI to adjust nightly rates across booking channels based on market demand, competitor pricing, and property performance. This helps maximize revenue while maintaining competitive visibility. Advanced analytics 0 reviewers rated this feature Provides dashboards that track revenue, task completion, and guest reviews. These insights help operators identify trends, optimize performance, and make data-driven decisions across portfolios. Guesty LocksManager 0 reviewers rated this feature Centralizes smart lock access with automatic code generation and real-time monitoring. Hosts can manage entry permissions remotely, improving guest security and operational control. Premium distribution 0 reviewers rated this feature Connects listings to exclusive platforms like Google Vacation Rentals and Homes & Villas by Marriott. This expands reach and attracts higher-value bookings not available through standard OTAs. Guesty Trust Accounting 0 reviewers rated this feature Automates financial tracking for property managers, ensuring compliance with hospitality accounting standards and offering transparent reporting for property owners. ReplyAI 0 reviewers rated this feature Automates guest communication across channels using multilingual AI. It supports 24/7 responsiveness, reducing manual workload and improving guest satisfaction. ReplyAI instant responses 0 reviewers rated this feature Delivers AI-powered, multilingual guest communication across time zones and platforms. It reduces booking abandonment by responding instantly with sentiment-aware messaging tailored to your brand voice. (Released April 2025) Guest App online check-in 0 reviewers rated this feature Enables secure, contactless check-in with digital passport uploads, ID verification, and branded greetings. It supports custom forms and e-signing, helping meet new ID regulations and improve guest satisfaction. (Released April 2025) Unified Inbox enhancements 0 reviewers rated this feature Improves guest interaction by adding smart filters, message templates, and auto-prioritization. These updates help teams manage high message volumes more efficiently. (Released July 2025) GuestyPay rolling reserve tracking 0 reviewers rated this feature Adds visibility into withheld transaction amounts via new journal entry fields, improving financial reporting and reconciliation. (Released September 2024) All key features (153) Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) 0% of 0 reviewers... Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 72.97% of 74 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 0% of 0 reviewers... Track outstanding invoices and the money owed from clients 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Generate one-off reports that meet information requirements 0% of 0 reviewers... Provides dashboards that track revenue, task completion, and guest reviews. These insights help operators identify trends, optimize performance, and make data-driven decisions across portfolios. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 40.00% of 5 reviewers that rated this feature as important or highly important Indication whether a resource is available or protected from allocation 0% of 0 reviewers... Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 100.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 0% of 0 reviewers... Setting up the amount/charge for per hour of work by a company or professional 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 100.00% of 13 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests 0% of 0 reviewers... Accounting functionality within the system, not requiring integration with third-party tools 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 87.13% of 101 reviewers that rated this feature as important or highly important Supports viewing and syncing multiple property calendars, blocking dates, and avoiding booking conflicts. The interface is clear and user-friendly, though bulk editing and listing comparisons are limited. 55 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 37.50% of 8 reviewers that rated this feature as important or highly important Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period 0% of 0 reviewers... Analyze and track performance of channels 61.54% of 13 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance 92.98% of 114 reviewers that rated this feature as important or highly important Allows users to manage listings across major OTAs from one dashboard, streamlining operations and reducing manual errors. Automation and messaging consolidation are praised, but minor bugs persist with smaller platforms. 46 reviewers rated this feature Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Tracking, calculating, and paying commissions and earnings to employees 42.86% of 7 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 92.45% of 53 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications 0% of 0 reviewers... Manage, organize, and store contact information 66.67% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 25.00% of 4 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Provide online support for your customers through live chat or help desk functionality 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 81.82% of 22 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 80.70% of 57 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 60.00% of 5 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 0% of 0 reviewers... Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. 41.67% of 12 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 80.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 0% of 0 reviewers... Long term accommodation for guests 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 100.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 50.00% of 14 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... Designed for vacation rentals 68.75% of 96 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests 48.15% of 27 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations 45.00% of 20 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions 0% of 0 reviewers... Use AI to generate content in the form of text, images, videos, etc. 76.92% of 13 reviewers that rated this feature as important or highly important The ability to reserve times in groups. 0% of 0 reviewers... Enables secure, contactless check-in with digital passport uploads, ID verification, and branded greetings. It supports custom forms and e-signing, helping meet new ID regulations and improve guest satisfaction. (Released April 2025) 0 reviewers rated this feature Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... Communicate with guests directly within the system 69.41% of 85 reviewers that rated this feature as important or highly important Centralizes guest messaging across Airbnb, Booking.com, and VRBO, with automated replies, saved templates, and SMS/email options that reduce response time and improve documentation. Integration is strongest with Airbnb; other platforms may show delivery issues. 52 reviewers rated this feature Capture guest experience at a granular level and utilize data to deliver tailored services 62.50% of 24 reviewers that rated this feature as important or highly important Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events 0% of 0 reviewers... Centralizes smart lock access with automatic code generation and real-time monitoring. Hosts can manage entry permissions remotely, improving guest security and operational control. 0 reviewers rated this feature Uses AI to adjust nightly rates across booking channels based on market demand, competitor pricing, and property performance. This helps maximize revenue while maintaining competitive visibility. 0 reviewers rated this feature Automates financial tracking for property managers, ensuring compliance with hospitality accounting standards and offering transparent reporting for property owners. 0 reviewers rated this feature Adds visibility into withheld transaction amounts via new journal entry fields, improving financial reporting and reconciliation. (Released September 2024) 0 reviewers rated this feature Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 38.89% of 18 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications 0% of 0 reviewers... A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 100.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels 18.18% of 11 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 100.00% of 3 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 0.00% of 3 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 16.67% of 6 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 40.00% of 5 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 0% of 0 reviewers... Automate workflows and trigger campaigns based on customer actions 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 93.33% of 15 reviewers that rated this feature as important or highly important Allows for businesses to run a variety of different campaigns across different channels 0% of 0 reviewers... Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 85.45% of 55 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) 0% of 0 reviewers... Manage and support multiple locations 100.00% of 12 reviewers that rated this feature as important or highly important More than one location 0.00% of 2 reviewers that rated this feature as important or highly important Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... Book meetings and appointments through a website or digital platform 72.28% of 101 reviewers that rated this feature as important or highly important Facilitates direct booking site creation with customizable pricing and coupon options. Hosts benefit from reduced OTA fees and brand visibility, though SEO and guest-facing features like photo galleries are limited. 67 reviewers rated this feature Accept and process online payment transactions 71.43% of 77 reviewers that rated this feature as important or highly important Make and manage reservations online 100.00% of 2 reviewers that rated this feature as important or highly important Track all opportunities for potential sales and convert them into recurring revenue 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 41.18% of 17 reviewers that rated this feature as important or highly important Portal for property owners to manage property listings, upload documents, track payments and generate reports 73.53% of 34 reviewers that rated this feature as important or highly important Report showing financial balance at the beginning and the end of the period, along with activity 40.00% of 5 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information 33.33% of 9 reviewers that rated this feature as important or highly important Web-based portal that helps distributors, partners and other service providers access marketing and sales content 72.73% of 11 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 55.56% of 63 reviewers that rated this feature as important or highly important Handles secure transactions and integrates with credit card processors, supporting direct bookings and fee avoidance. Some users report issues with third-party billing setup and regional gateway limitations. 44 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 100.00% of 2 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0% of 0 reviewers... Connects listings to exclusive platforms like Google Vacation Rentals and Homes & Villas by Marriott. This expands reach and attracts higher-value bookings not available through standard OTAs. 0 reviewers rated this feature Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Centralized database to track details of properties (including lease, tenant, and owner information) 85.48% of 62 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 40.00% of 5 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage 48.39% of 31 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Analyze and gain insights into data in real-time 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time 88.00% of 25 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Receive system updates as soon as any changes are made 33.33% of 3 reviewers that rated this feature as important or highly important Generate recurring invoices 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 3 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment 0% of 0 reviewers... Automates guest communication across channels using multilingual AI. It supports 24/7 responsiveness, reducing manual workload and improving guest satisfaction. 0 reviewers rated this feature Delivers AI-powered, multilingual guest communication across time zones and platforms. It reduces booking abandonment by responding instantly with sentiment-aware messaging tailored to your brand voice. (Released April 2025) 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event 78.66% of 164 reviewers that rated this feature as important or highly important Enables centralized booking control across channels, helping prevent double bookings and offering real-time updates. Users value the multi-calendar and owner portal, though VRBO and Booking.com integrations often cause errors and missing data. 103 reviewers rated this feature Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... Track and monitor reviews of products or services 50.00% of 2 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 0% of 0 reviewers... Reports specific to sales analysis for trends and strategies 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Length of rental 0% of 0 reviewers... One location 0% of 0 reviewers... Send messages via SMS 83.33% of 6 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 0% of 0 reviewers... Create, manage and track all task activities and progression 71.43% of 7 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... Evaluate the criminal, financial, and employment history of tenants 100.00% of 1 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication 80.00% of 5 reviewers that rated this feature as important or highly important Allows bookings to be made through a third party service 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 93.94% of 33 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 89.09% of 55 reviewers that rated this feature as important or highly important Manage bookkeeping for client trust accounts 100.00% of 3 reviewers that rated this feature as important or highly important Improves guest interaction by adding smart filters, message templates, and auto-prioritization. These updates help teams manage high message volumes more efficiently. (Released July 2025) 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0.00% of 1 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 33.33% of 3 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 100.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site 0% of 0 reviewers... Creating, assign, and track jobs and/or tasks for work orders 50.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Eduardo Garcia Guesty’s top-rated features work together to streamline booking, messaging, and calendar control, giving busy teams more time for operations. The platform’s automation and centralization tools offer meaningful efficiency gains for daily property management. Features 4.4 (462) 4.4 Based on 462 reviews ## Pricing Value for money 4.2 (442) Guesty’s Lite plan starts at $9 per month plus 1% per reservation, which is significantly lower than the average SMB budget of $412 per month. Pricing for Pro and Enterprise plans is quote-based and scales with listing volume, starting at 4 properties and up. Free Trial [View pricing plan details](https://www.capterra.com/p/159377/Guesty/pricing/) Lite $23.00 Other,Per Month It includes: - Airbnb and Google Vacation Rental integrations - Reservation Management - Unified Inbox - Multi-Calendar - Task Management - Integration With Payment Systems - Mobile Management - Direct Booking Websites - Stripe Payment Integration - 24/7 Chat Support Value for money 4.2 (442) 4.2 Based on 442 reviews ## Integrations Guesty integrates with a mix of native and third-party tools for payment processing, dynamic pricing, and channel distribution. These help unify financial workflows, automate rate adjustments, and expand listing visibility across booking platforms. Popular integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Keycafe](https://www.capterra.com/p/10014102/Keycafe/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/) Eduardo Garcia Senior Content Analyst Connecting Guesty with external tools streamlines operations for your finance lead and property manager, reducing manual rate updates, improving payment tracking, and simplifying multi-channel listing management. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (449) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (449) 4.3 Based on 449 reviews ## User reviews Overall rating 4.4 Based on 462 reviews Filter by rating 5(343) 4(56) 3(19) 2(11) 1(33) Mentioned topic Sorted by most recent TW Thomas W. Md Hospitality ### "Few months in " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2026 Pros A huge amount of functionality and it really works well ! Very smooth and quick easy to see everything Cons Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Didn’t have everything I needed unfortunately Alternatives considered [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Guesty Guesty has most add ons and functions total Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Hi Thomas, Thank you for sharing your experience with Guesty. We are thrilled to hear that you are finding our platform powerful, smooth, and easy to navigate. We truly value your feedback regarding our pricing structure and add-ons; transparency and value are essential to building a lasting partnership, and we are constantly working to streamline our offerings to better serve your business needs. Best regards, The Guesty Customer Experience Team NL Noam L. CEO Commercial Real Estate ### "Great onboarding!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 31, 2026 Pros The onboarding process and how the onboarding team helps you set up everything! It was a pleasure working alongside of them. Cons The price is on the higher end but in return, you get a tool where you can handle everything that has to do with your STR business. Alternatives considered [Hostify](https://www.capterra.com/p/183332/Hostify/) Reasons for choosing Guesty I already knew how to work with Guesty from my previous employer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Hi Noam, Thank you for your wonderful feedback. We are thrilled to hear that our onboarding team provided a supportive and enjoyable experience as you set up your account. Our goal is to build lasting partnerships, and knowing that you feel confident handling your STR business with Guesty means a lot to us. We look forward to continuing to support your growth. Best regards, The Guesty Customer Experience Team CM Clemens M. Owner Hospitality ### "Guesty is a good solution for us" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 We switched from Guesty for Hosts to Guesty and received excellent support throughout the process. This made the switch quite easy, and we quickly found our way around the new Guesty platform. We had imagined it would be more difficult and were pleasantly surprised. It now almost completely meets our needs. We would just like a few more options in the calendar view. Overall, a solid solution that we can recommend. Pros It makes my daily work so much easier. I couldn't do without Guesty! Guesty is a mature solution that runs stably and that we can rely on. Cons We would also like the option to mark bookings with flags in the calendar, so that we can immediately see who has booked parking spaces. Another possibility would be to use color to differentiate the guests in the calendar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Hi Clemens, Thank you for your wonderful feedback and for placing your trust in Guesty. We are thrilled to hear that our platform has become an essential part of your daily work and that your transition from Guesty for Hosts was a positive experience. Your suggestions regarding calendar flags and color-coding for guests are incredibly valuable, and we have shared them with our product team as we continue to enhance our features to better meet your needs. We are committed to being a reliable partner in your success. Best regards, The Guesty Customer Experience Team SM Sonya M. Director Hospitality ### "Fantastic time saving channel manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 30, 2026 Had a rough start but got supported thru and assisted to get it all right now runs really smoothly feel I am getting more bookings using the pricing option Pros Synchronisation, one place of all bookings, app so easy to use, customer support is good, feel secure in using the app. Training was really good Cons that vrbo does not work the same as bdc and abb and can’t cancel advance notice icon on the mobile app Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Guesty With all the research I did Guesty came out highly recommended Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Hi Sonya, Thank you for sharing your experience and for choosing Guesty based on your research. We are so glad to hear that after a rough start, you feel supported and are seeing great results with our pricing options and synchronization. We have noted your feedback regarding the VRBO integration and the mobile app functionality to help us improve. Building a reliable partnership with you is our priority, and we are committed to ensuring your continued success. Best regards, The Guesty Customer Experience Team JT Jess T. Director Short term property managent Real Estate ### "Life saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 30, 2026 Guesty has been a life saver for my business. Automation is a key factor from messages to cleaners to owners to setting up new listings. Guesty has saved me so much time. Pros I have been able to automate my processes to save me so much time. Easily links to platforms, cleaners software, owners portal and my website. Cons Training takes a long time, it took months. If there was less time between sessions this would be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Jess, Thank you for sharing your experience with Guesty. We are thrilled to hear that our automation tools have been a life saver for your business and have saved you so much time across your messaging, cleaning, and listing processes. We truly value your feedback regarding the length of the training period; building trust with our users means listening to these insights so we can work on making our onboarding process more efficient and better spaced for your needs. We are committed to supporting your business growth and ensuring our platform remains a vital part of your success. Best regards, The Guesty Customer Experience Team TD Thomas D. COO Hospitality ### "COO, OWNER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Excellent, the use of Guesty Services has allowed us to obtain 5 star reviews the majority of time. The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve. Pros Customer response, they listen to us and then provide new services. Our representative is extremely knowledgeable and when she does not have The answer she will go get it for us or turn it into her staff to create a solution Cons Not sure there is much to dislike, cost is always an issue but the services provided seem to be in alignment with the value received Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Cost and features offered that we need to increase our revenue Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reasons for choosing Guesty Best bang for our buck. Customer service support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Thomas, Thank you so much for your kind words and for trusting Guesty to help scale your business. We are delighted to hear that your representative has been able to provide the knowledgeable support and solutions you need to succeed. Building a reliable partnership with you is our top priority, and we are committed to ensuring our features and services continue to deliver the high value and 5-star results you expect. Best regards, The Guesty Customer Experience Team MW Marvin W. Owner Hospitality ### "One Stop Shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 30, 2026 Overall we are happy with the product and price. I believe it allows us to spend time on the business rather than the back-end items. Pros Guesty handles everything in one place, from guest messaging, door lock management, automated messages/reviews, listing management and much more! Cons Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software. Switched from [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Mainly trust accounting was why we switched to GuestyPros. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Marvin, Thank you for sharing your feedback with us. We are glad to hear that Guesty is helping you streamline your operations, from guest messaging to listing management, so you can focus more on growing your business. We appreciate your honesty regarding the trust accounting module. Building a platform that you can fully rely on is our top priority, and we are committed to improving our features to better meet your needs. Thank you for choosing us as your partner. Best regards, The Guesty Customer Experience Team ML Marco L. Owner Real Estate ### "Guesty experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2026 Pros What I appreciate most about Guesty is the daily summary, which clearly shows check-ins, check-outs, turnovers, and the total number of properties currently occupied. The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently. Cons In recent times, we have encountered several operational issues in managing our properties: Synchronization problems and loss of configurations following certain updates on the site; When the same guest books more than one apartment, sending the link through the guest app often causes a bug, forcing us to repeat the process multiple times; Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one, without any apparent reason; The “Find Availability” button frequently freezes the calendar, blocking dates even when there are no new bookings. We cannot resolve this independently and always need to open a support ticket; Property addresses are often automatically translated into English, which is the original language of the site. However, since we operate in Italy and configure everything in Italian, on our Guesty site — where guests can book directly — the addresses appear inconsistently. For example, two apartments in Bergamo show as “Lombardia” and “Lombardy.” When the search engine tries to identify the cities, it treats them as two different locations, forcing us to correct each one manually. These issues significantly slow down our daily operations and create challenges in managing bookings. Switched from [Beddy](https://www.capterra.com/p/253550/Beddy/) We were looking for a channel manager with more functionalities to simplify and streamline our daily operations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Marco, Thank you for sharing such detailed feedback. We truly appreciate you highlighting what’s working well, especially the daily summary and calendar. We're very sorry to hear about the operational issues you’ve encountered. We understand how disruptive these can be to your daily workflow, and this is not the experience we want for you. Please rest assured that we’re taking this seriously. To assist you further, could you please share your contact details so we can reach out directly and help resolve these issues as quickly as possible? Your feedback is incredibly valuable, and we’re committed to making this right. Sincerely, The Guesty Customer Experience Team CS Craig S. Owner Real Estate ### "Satisfied Operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2026 It has been good, I find the ticketing system with questions or issues very effective-I look forward to continued enhancements Pros Automated messaging, integration with platforms-I like how I can coordinate my calendar with some "non listing" properties Cons I wish it had a better calendar view where all properties could be consumer facing at one time The CRM I find a bit clunky, I have not found a way to be effective with it yet Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) I crossed the 4 threshold minimum to move to the Pro product Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Guesty I did not see enough benefit to move from Guesty Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Craig, Thank you for sharing your experience with Guesty. We are pleased to hear that our automated messaging and platform integrations, especially for your non-listing properties, are helping you coordinate your business more effectively. We sincerely value your feedback regarding the calendar view and the CRM; building trust with our users means taking these insights to heart as we work on future enhancements to make our tools more intuitive for you. It is great to know our ticketing system has been a reliable resource, and we look forward to continuing to support your growth as you transition to our Pro product. Best regards, The Guesty Customer Experience Team KV Kathleen V. Property manager Real Estate ### "Great Property management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2026 It is a great tool and really love using it compared to other management tools which were complex to use, not easy to learn how to use. Pros Guesty is a great userfriendly tool. Easy to use. Great overview of the important tasks, reservations ahead. Cons I would love it to be a bit more flexible, like only apply a blockage the night after a reservation in a certain time period (like high season) and not low season. To be able to apply different cleaning rates (depending on the season as we can get cleaners less expensive off season). Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Head office decided to make the switch for all the property managers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Kathleen, Thank you so much for sharing your feedback with us. We are delighted to hear that you find Guesty to be a user-friendly tool that helps you stay on top of your important tasks and reservations. Building a platform that simplifies your workflow is our top priority, and we appreciate your trust in us. We have also taken note of your suggestions regarding seasonal flexibility for blockages and cleaning rates, as we are always looking for ways to better support your business needs. Best regards, The Guesty Customer Experience Team [View all Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## FAQs Yes. Guesty provides a mobile app that lets users manage reservations, guest communication, and property tasks on the go. It includes push notifications and access to core tools like the unified inbox and calendar. Yes. Guesty has a full integration with Airbnb, supporting all major features including messaging, calendar sync, pricing updates, and reservation management. Both companies are Y Combinator alumni. Yes. Guesty supports integrations with Booking.com, VRBO, TripAdvisor, Agoda, and others. You can manage listings across these platforms from a single dashboard. Yes. Guesty provides an open, fully documented API that allows users to connect external tools and systems. It’s customizable to fit specific business needs and workflows. Yes. Guesty is cloud-based and accessible from anywhere with an internet connection. It supports multiple languages including English, Spanish, Italian, French, and Portuguese. Some eligible clients receive a dedicated Customer Success Manager. These experts help align Guesty’s tools with your business goals and guide you through onboarding and optimization. Guesty does not publicly advertise a free trial for its Pro or Enterprise plans. However, Guesty for Hosts may offer trial access depending on listing volume and region. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Guesty’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Advanced Tech Can Shape Decisions For 73% Of Tenants: How Property Management Software Can Help Landlords](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) Published August 19, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [What Is Property Management Software? Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) Popular comparisons [Hostaway vs Guesty](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)[DoorLoop vs Guesty](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop)[Buildium vs Guesty](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty)[Entrata vs Guesty](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty)[ResMan vs Guesty](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty)[TenantCloud vs Guesty](https://www.capterra.com/compare/133029-159377/TenantCloud-vs-Guesty)[Rent Manager vs Guesty](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty)[Innago vs Guesty](https://www.capterra.com/compare/159377-166893/Guesty-vs-Innago)[Yardi Breeze vs Guesty](https://www.capterra.com/compare/159377-164741/Guesty-vs-Yardi-Breeze)[Propertyware vs Guesty](https://www.capterra.com/compare/25491-159377/Propertyware-vs-Guesty) [AppFolio Property Manager vs Guesty](https://www.capterra.com/compare/92228-159377/AppFolio-Property-Manager-vs-Guesty)[Condo Control vs Guesty](https://www.capterra.com/compare/143800-159377/Condo-Control-vs-Guesty)[Hotelogix vs Guesty](https://www.capterra.com/compare/76374-159377/Hotelogix-vs-Guesty)[WebRezPro vs Guesty](https://www.capterra.com/compare/113348-159377/WebRezPro-vs-Guesty)[Zillow Rental Manager vs Guesty](https://www.capterra.com/compare/159377-209701/Guesty-vs-Zillow-Rental-Manager)[Hemlane vs Guesty](https://www.capterra.com/compare/147198-159377/Hemlane-vs-Guesty)[Escapia vs Guesty](https://www.capterra.com/compare/134081-159377/Escapia-vs-Guesty)[Breezeway vs Guesty](https://www.capterra.com/compare/159377-186514/Guesty-vs-Breezeway)[Smoobu vs Guesty](https://www.capterra.com/compare/159377-160106/Guesty-vs-Smoobu)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)