# Guesty Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Guesty Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Guesty Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/159377/Guesty --- # Guesty Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2025 Written byEduardo Garcia Eduardo Garcia Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer... [See bio & all articles](https://www.capterra.com/resources/author/eduardo-garcia/) Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) Eduardo Garcia is a content analyst at Capterra, covering research on new technologies and specializing in retail and healthcare. His research has appeared in The Times, Wired UK, Tech Radar, Customer Experience Magazine, the NHS and Computer Weekly. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guesty Guesty Overview: ### Key takeaways Insights from verified Capterra reviews Guesty helps small hospitality and real estate businesses manage vacation rentals across multiple channels. It stands out for its centralized reservation and calendar management, with users praising its automation and guest messaging tools. Frequent complaints include integration issues with VRBO and Booking.com. In 2025, Guesty added fractional ownership and WhatsApp messaging to improve communication and financial tracking. ### Our verdict Guesty offers strong automation and multi-channel booking tools for small firms managing short-term rentals, but buyers should expect a steep learning curve and inconsistent support. Reviewers often cite billing confusion, integration errors, and hidden fees as inconveniences. For teams with time to troubleshoot and budget flexibility, Guesty can be a capable, but demanding, solution. Recognitions Shortlist Overall rating Based on 473 user reviews Reviews sentiment Positive 86% Neutral 4% Negative 10% Pros & cons Centralized channel management tools Time-saving automation workflows High and unclear pricing structure Frequent technical glitches Starting price $23 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 - Channel Management / 2025 - Reservations / 2025 - Vacation Rental / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Guesty alternatives Guesty Property Manager may not suit teams needing deeper accounting customization, faster support, or flexible pricing; alternatives offer varied interfaces and feature sets that better align with specific operational or budget priorities. [4.2 (333)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159377/Guesty/alternatives/) ## Who uses Guesty? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 150 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 150 reviews Administrative 35% Administrative 35% Real Estate 21% Entrepreneurs/ Owners 15% Strategy & Operations 5% Others 24% Frequency of use Based on 150 reviews Use the software Daily 91% 91% Daily Weekly Monthly Top use cases Based on 150 reviews Property Management 57% Vacation Rental 54% Reservations 26% Channel Management 26% Real Estate Property Management 13% Top industries Based on 150 reviews Real Estate 46% Hospitality 40% Commercial Real Estate 6% Leisure, Travel & Tourism 5% Other 3% Eduardo Garcia Senior Content Analyst If you manage multiple short-term rentals daily and value automation, Guesty can help centralize operations; just be ready for setup complexity, integration quirks, and limited responsiveness. ## Pros and Cons Centralized channel management tools 95% positive reviews out of 37 Most reviewers describe channel management as efficient, offering reliable integrations and streamlined multi-property oversight. MuhammEd J Reservation Agent, 11 - 50 employees. "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." High and unclear pricing structure 47% negative reviews out of 74 Some reviewers describe pricing as expensive, lacking transparency, and escalating with additional modules or scaling needs. Michelle T Property Manager, 2 - 10 employees. "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." Time-saving automation workflows 94% positive reviews out of 34 Most reviewers find automation features reduce manual tasks, standardize communication, and simplify property management processes. Alisha K HR, 11 - 50 employees. "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." Frequent technical glitches 69% negative reviews out of 65 Most users report bugs and issues disrupt operations, with recurring sync errors and slow resolution from support. Clay L CTO, 2 - 10 employees. "it took months to identify the issue, and still to this day, guesty still hasn't identified how it happened or provided a solution to fix it." Continuous feature enhancements 100% positive reviews out of 22 Most reviewers indicate product improvement is ongoing, with frequent updates that positively impact daily operations. Bjoern K CEO, 2 - 10 employees. "Even small enhancements could have a significant impact on daily operations." Complex accounting and payment issues 64% negative reviews out of 58 Some reviewers report accounting and payments are confusing, costly, and require frequent manual intervention or support. Marvin W Owner, 2 - 10 employees. "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." ## Guesty's interface Guesty’s interface is structured around a centralized dashboard with multi-calendar views and a unified inbox. Users find it visually clear and practical for managing multiple properties, though some report friction with bulk editing and OTA sync reliability. Eduardo Garcia You’ll likely appreciate Guesty’s clean calendar layout and centralized messaging, but expect occasional glitches when syncing with platforms like VRBO. Reviewers say navigating listings is straightforward, yet managing bulk updates or troubleshooting sync errors can slow your workflow. Ease of Use 4.4 (473) 4.4 Based on 473 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Eduardo Garcia Guesty’s top-rated features work together to streamline booking, messaging, and calendar control, giving busy teams more time for operations. The platform’s automation and centralization tools offer meaningful efficiency gains for daily property management. Features 4.4 (473) 4.4 Based on 473 reviews The Guesty features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Guest communications 4.3 (52) 52 reviewers rated this feature Centralizes guest messaging across Airbnb, Booking.com, and VRBO, with automated replies, saved templates, and SMS/email options that reduce response time and improve documentation. Integration is strongest with Airbnb; other platforms may show delivery issues. Reservations management 4.2 (103) 103 reviewers rated this feature Enables centralized booking control across channels, helping prevent double bookings and offering real-time updates. Users value the multi-calendar and owner portal, though VRBO and Booking.com integrations often cause errors and missing data. Calendar management 4.1 (55) 55 reviewers rated this feature Supports viewing and syncing multiple property calendars, blocking dates, and avoiding booking conflicts. The interface is clear and user-friendly, though bulk editing and listing comparisons are limited. Channel management 4.1 (46) 46 reviewers rated this feature Allows users to manage listings across major OTAs from one dashboard, streamlining operations and reducing manual errors. Automation and messaging consolidation are praised, but minor bugs persist with smaller platforms. Payment processing 4.2 (44) 44 reviewers rated this feature Handles secure transactions and integrates with credit card processors, supporting direct bookings and fee avoidance. Some users report issues with third-party billing setup and regional gateway limitations. Online booking 4.0 (67) 67 reviewers rated this feature Facilitates direct booking site creation with customizable pricing and coupon options. Hosts benefit from reduced OTA fees and brand visibility, though SEO and guest-facing features like photo galleries are limited. Guesty PriceOptimizer 0 reviewers rated this feature Uses AI to adjust nightly rates across booking channels based on market demand, competitor pricing, and property performance. This helps maximize revenue while maintaining competitive visibility. Advanced analytics 0 reviewers rated this feature Provides dashboards that track revenue, task completion, and guest reviews. These insights help operators identify trends, optimize performance, and make data-driven decisions across portfolios. Guesty LocksManager 0 reviewers rated this feature Centralizes smart lock access with automatic code generation and real-time monitoring. Hosts can manage entry permissions remotely, improving guest security and operational control. Premium distribution 0 reviewers rated this feature Connects listings to exclusive platforms like Google Vacation Rentals and Homes & Villas by Marriott. This expands reach and attracts higher-value bookings not available through standard OTAs. Guesty Trust Accounting 0 reviewers rated this feature Automates financial tracking for property managers, ensuring compliance with hospitality accounting standards and offering transparent reporting for property owners. ReplyAI 0 reviewers rated this feature Automates guest communication across channels using multilingual AI. It supports 24/7 responsiveness, reducing manual workload and improving guest satisfaction. ReplyAI instant responses 0 reviewers rated this feature Delivers AI-powered, multilingual guest communication across time zones and platforms. It reduces booking abandonment by responding instantly with sentiment-aware messaging tailored to your brand voice. (Released April 2025) Guest App online check-in 0 reviewers rated this feature Enables secure, contactless check-in with digital passport uploads, ID verification, and branded greetings. It supports custom forms and e-signing, helping meet new ID regulations and improve guest satisfaction. (Released April 2025) Unified Inbox enhancements 0 reviewers rated this feature Improves guest interaction by adding smart filters, message templates, and auto-prioritization. These updates help teams manage high message volumes more efficiently. (Released July 2025) GuestyPay rolling reserve tracking 0 reviewers rated this feature Adds visibility into withheld transaction amounts via new journal entry fields, improving financial reporting and reconciliation. (Released September 2024) All key features (154) Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) 0% of 0 reviewers... Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 73.33% of 75 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 0% of 0 reviewers... Track outstanding invoices and the money owed from clients 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Generate one-off reports that meet information requirements 0% of 0 reviewers... Provides dashboards that track revenue, task completion, and guest reviews. These insights help operators identify trends, optimize performance, and make data-driven decisions across portfolios. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 40.00% of 5 reviewers that rated this feature as important or highly important Indication whether a resource is available or protected from allocation 0% of 0 reviewers... Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 100.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 0% of 0 reviewers... Setting up the amount/charge for per hour of work by a company or professional 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 100.00% of 13 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests 0% of 0 reviewers... Accounting functionality within the system, not requiring integration with third-party tools 0% of 0 reviewers... Guesty offers a centralized, easy-to-read calendar that syncs bookings across channels and helps avoid double bookings. Users think the interface is clear and reliable, though some wish for more advanced capabilities like bulk editing and note occasional glitches with certain OTAs. 87.96% of 108 reviewers that rated this feature as important or highly important Supports viewing and syncing multiple property calendars, blocking dates, and avoiding booking conflicts. The interface is clear and user-friendly, though bulk editing and listing comparisons are limited. 55 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 37.50% of 8 reviewers that rated this feature as important or highly important Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period 0% of 0 reviewers... Analyze and track performance of channels 61.54% of 13 reviewers that rated this feature as important or highly important With this capability, you can synchronize listings, rates, and availability across Airbnb, Vrbo, Booking.com, and more. Reviewers appreciate seamless integrations, reduced double bookings, and centralized control, though some mention minor bugs with smaller platforms and occasional sync issues. 93.39% of 121 reviewers that rated this feature as important or highly important Allows users to manage listings across major OTAs from one dashboard, streamlining operations and reducing manual errors. Automation and messaging consolidation are praised, but minor bugs persist with smaller platforms. 46 reviewers rated this feature Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Tracking, calculating, and paying commissions and earnings to employees 42.86% of 7 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 92.59% of 54 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications 0% of 0 reviewers... Manage, organize, and store contact information 66.67% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 25.00% of 4 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Provide online support for your customers through live chat or help desk functionality 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 83.33% of 24 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 82.26% of 62 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 60.00% of 5 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 0% of 0 reviewers... Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. 41.67% of 12 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 80.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 0% of 0 reviewers... Long term accommodation for guests 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 100.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 50.00% of 14 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... Designed for vacation rentals 69.70% of 99 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests 48.15% of 27 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations 45.00% of 20 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions 0% of 0 reviewers... Use AI to generate content in the form of text, images, videos, etc. 78.57% of 14 reviewers that rated this feature as important or highly important The ability to reserve times in groups. 0% of 0 reviewers... Enables secure, contactless check-in with digital passport uploads, ID verification, and branded greetings. It supports custom forms and e-signing, helping meet new ID regulations and improve guest satisfaction. (Released April 2025) 0 reviewers rated this feature Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... This aspect helps you manage all guest messages in one inbox, automate replies, and use SMS or email. Reviewers appreciate the time-saving automation and integration with Airbnb, but some say messaging with VRBO and Booking.com can be inconsistent or limited. 70.45% of 88 reviewers that rated this feature as important or highly important Centralizes guest messaging across Airbnb, Booking.com, and VRBO, with automated replies, saved templates, and SMS/email options that reduce response time and improve documentation. Integration is strongest with Airbnb; other platforms may show delivery issues. 52 reviewers rated this feature Capture guest experience at a granular level and utilize data to deliver tailored services 62.50% of 24 reviewers that rated this feature as important or highly important Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events 0% of 0 reviewers... Centralizes smart lock access with automatic code generation and real-time monitoring. Hosts can manage entry permissions remotely, improving guest security and operational control. 0 reviewers rated this feature Uses AI to adjust nightly rates across booking channels based on market demand, competitor pricing, and property performance. This helps maximize revenue while maintaining competitive visibility. 0 reviewers rated this feature Automates financial tracking for property managers, ensuring compliance with hospitality accounting standards and offering transparent reporting for property owners. 0 reviewers rated this feature Adds visibility into withheld transaction amounts via new journal entry fields, improving financial reporting and reconciliation. (Released September 2024) 0 reviewers rated this feature Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 38.89% of 18 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications 0% of 0 reviewers... A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 100.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels 18.18% of 11 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 100.00% of 3 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 0.00% of 3 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 16.67% of 6 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 40.00% of 5 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 0% of 0 reviewers... Automate workflows and trigger campaigns based on customer actions 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 93.75% of 16 reviewers that rated this feature as important or highly important Access the system via a mobile application 100.00% of 14 reviewers that rated this feature as important or highly important Allows for businesses to run a variety of different campaigns across different channels 0% of 0 reviewers... Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 86.89% of 61 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) 0% of 0 reviewers... Manage and support multiple locations 100.00% of 12 reviewers that rated this feature as important or highly important More than one location 0.00% of 2 reviewers that rated this feature as important or highly important Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... It gives you the ability to accept direct and OTA bookings easily, streamlining the reservation process. Some reviewers find setup simple and navigation intuitive, but others feel design options and the direct booking website quality could be improved for a better guest experience. 72.82% of 103 reviewers that rated this feature as important or highly important Facilitates direct booking site creation with customizable pricing and coupon options. Hosts benefit from reduced OTA fees and brand visibility, though SEO and guest-facing features like photo galleries are limited. 67 reviewers rated this feature Accept and process online payment transactions 72.15% of 79 reviewers that rated this feature as important or highly important Make and manage reservations online 100.00% of 2 reviewers that rated this feature as important or highly important Track all opportunities for potential sales and convert them into recurring revenue 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 44.44% of 18 reviewers that rated this feature as important or highly important Portal for property owners to manage property listings, upload documents, track payments and generate reports 74.29% of 35 reviewers that rated this feature as important or highly important Report showing financial balance at the beginning and the end of the period, along with activity 40.00% of 5 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information 33.33% of 9 reviewers that rated this feature as important or highly important Web-based portal that helps distributors, partners and other service providers access marketing and sales content 69.23% of 13 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 55.56% of 63 reviewers that rated this feature as important or highly important Handles secure transactions and integrates with credit card processors, supporting direct bookings and fee avoidance. Some users report issues with third-party billing setup and regional gateway limitations. 44 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 100.00% of 2 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0% of 0 reviewers... Connects listings to exclusive platforms like Google Vacation Rentals and Homes & Villas by Marriott. This expands reach and attracts higher-value bookings not available through standard OTAs. 0 reviewers rated this feature Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Centralized database to track details of properties (including lease, tenant, and owner information) 85.71% of 63 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 40.00% of 5 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage 48.39% of 31 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Analyze and gain insights into data in real-time 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time 88.89% of 27 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Receive system updates as soon as any changes are made 33.33% of 3 reviewers that rated this feature as important or highly important Generate recurring invoices 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 3 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment 0% of 0 reviewers... Automates guest communication across channels using multilingual AI. It supports 24/7 responsiveness, reducing manual workload and improving guest satisfaction. 0 reviewers rated this feature Delivers AI-powered, multilingual guest communication across time zones and platforms. It reduces booking abandonment by responding instantly with sentiment-aware messaging tailored to your brand voice. (Released April 2025) 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... You benefit from a centralized system to track, update, and organize reservations from multiple channels. Reviewers indicate it’s user-friendly and reduces errors, but some report unreliable integrations with VRBO and Booking.com, and occasional issues with missing or incorrect reservation data. 79.04% of 167 reviewers that rated this feature as important or highly important Enables centralized booking control across channels, helping prevent double bookings and offering real-time updates. Users value the multi-calendar and owner portal, though VRBO and Booking.com integrations often cause errors and missing data. 103 reviewers rated this feature Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... Track and monitor reviews of products or services 50.00% of 2 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 0% of 0 reviewers... Reports specific to sales analysis for trends and strategies 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Length of rental 0% of 0 reviewers... One location 0% of 0 reviewers... Send messages via SMS 83.33% of 6 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 0% of 0 reviewers... Create, manage and track all task activities and progression 75.00% of 8 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... Evaluate the criminal, financial, and employment history of tenants 100.00% of 1 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication 80.00% of 5 reviewers that rated this feature as important or highly important Allows bookings to be made through a third party service 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 94.29% of 35 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 89.47% of 57 reviewers that rated this feature as important or highly important Manage bookkeeping for client trust accounts 100.00% of 3 reviewers that rated this feature as important or highly important Improves guest interaction by adding smart filters, message templates, and auto-prioritization. These updates help teams manage high message volumes more efficiently. (Released July 2025) 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0.00% of 1 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 33.33% of 3 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 100.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site 0% of 0 reviewers... Creating, assign, and track jobs and/or tasks for work orders 50.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Eduardo Garcia Guesty’s top-rated features work together to streamline booking, messaging, and calendar control, giving busy teams more time for operations. The platform’s automation and centralization tools offer meaningful efficiency gains for daily property management. Features 4.4 (473) 4.4 Based on 473 reviews ## Pricing Value for money 4.2 (453) Guesty’s Lite plan starts at $9 per month plus 1% per reservation, which is significantly lower than the average SMB budget of $412 per month. Pricing for Pro and Enterprise plans is quote-based and scales with listing volume, starting at 4 properties and up. Free Trial [View pricing plan details](https://www.capterra.com/p/159377/Guesty/pricing/) Lite $23.00 Other,Per Month It includes: - Airbnb and Google Vacation Rental integrations - Reservation Management - Unified Inbox - Multi-Calendar - Task Management - Integration With Payment Systems - Mobile Management - Direct Booking Websites - Stripe Payment Integration - 24/7 Chat Support Value for money 4.2 (453) 4.2 Based on 453 reviews ## Integrations Guesty integrates with a mix of native and third-party tools for payment processing, dynamic pricing, and channel distribution. These help unify financial workflows, automate rate adjustments, and expand listing visibility across booking platforms. Popular integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Keycafe](https://www.capterra.com/p/10014102/Keycafe/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/) Eduardo Garcia Senior Content Analyst Connecting Guesty with external tools streamlines operations for your finance lead and property manager, reducing manual rate updates, improving payment tracking, and simplifying multi-channel listing management. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (460) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (460) 4.3 Based on 460 reviews ## User reviews Overall rating 4.4 Based on 473 reviews Filter by rating 5(349) 4(59) 3(19) 2(11) 1(35) Mentioned topic Sorted by most recent FD Finn D. Kurzzeitvermieter Real Estate ### "Schöne Benutzeroberfläche, top Kundensupport!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2026 Im Ganzen gefällt mir Guesty sehr gut, da es eine sehr schöne übersichtliche Oberfläche bietet und einen sehr schnellen freundlichen Kundensupport hat. Pros Sehr schöne Benutzerobrfläche, schneller Kundensupport, leichte Anbindung an Portale und einfache Handhabung. Cons Sehr unprofessionelle Website im Guesty-Light Paket, vor allem im Handy-Format. Keinerlei Anpassungsmöglichkeiten, Logo viel zu klein - im Handy-Format kaum erkennbar und weitere Elemente verschoben. Dringende Verbesserung nötig! Keine Möglichkeit den Umsatz nach Monaten zu berechnen, nur nach Check-in Datum, was das Ergebnis verfälscht, wenn eine Buchung in den neuen Monat geht. Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Mehr Funktionen, schönere Benutzeroberfläche, bessere Website - leider nicht der Fall, sondern Verschlechterung. Alternatives considered [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Guesty Zuerst bei Guesty angemeldet und nicht den Aufwand betrieben, noch ein System zu testen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE Damola E. M Real Estate ### "Excellent and best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 My overall experience with Guesty has been positive. It has made managing multiple properties and bookings much more organized by bringing everything into one platform. The automation features have been especially useful, saving time and improving guest communication.However, the system can be complex at first, requiring time to fully understand and set up properly. There have also been occasional minor glitches. Despite this, once everything is running smoothly, it becomes a reliable tool. Overall, Guesty has helped streamline operations, improve efficiency, and support the growth of my short-term rental business. Pros What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform. Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management. It significantly reduces manual work and minimizes the risk of errors like double bookings. The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience. I also value the detailed reporting and insights, which help track performance and make informed business decisions. Overall, Guesty makes managing short-term rentals more efficient, professional, and scalable as the business grows. Cons What I liked least about Guesty is that the platform can feel quite complex and overwhelming at first, especially for new users. The learning curve is steep, and it takes time to fully understand and set up all the features properly. Some customizations and automations are not as flexible as expected, which can be limiting for specific business needs. Additionally, occasional system glitches or delays can disrupt workflow. The pricing structure can also be on the higher side, particularly for smaller businesses or those just starting out, making it less accessible compared to simpler property management tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Damola, Thank you for sharing your feedback and for trusting Guesty to help manage and grow your business. We are glad to hear that our platform has successfully centralized your operations and that our automation tools are providing significant value. We also appreciate your honesty regarding the initial learning curve and pricing. Building a reliable and professional partnership is our priority, and we are committed to refining our platform to ensure it remains a scalable and efficient solution for your short-term rental needs. Best regards, The Guesty Customer Experience Team EF Eve F. Owner and Manager Hospitality ### "Management made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2026 It is a positive overall experience and has improved my ability to manage multiple properties on multiple sites. Pros Guesty has been very valuable in helping me manage multiple booking sites in one convenient location. Additionally, their customer service is quick to respond and has helped us solve problems smoothly. Cons It can take some getting used to all the different pages and options initially. As someone who isn't particularly tech savvy, it took a while to learn how to use the different features, and I'm still learning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Eve, Thank you for sharing your feedback with us. We are glad to hear that Guesty has become a valuable tool for managing your booking sites and that our customer service team has been able to support you effectively. We understand that our platform has a learning curve, and we are committed to building a lasting partnership with you as you continue to explore our features. Your trust is important to us, and we are here to ensure your experience remains positive as you grow your business. Best regards, The Guesty Customer Experience Team JL Joan L. Property manager Hospitality ### "Great response time " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 19, 2026 Adequate, the issue with connectivity still needs to be addressed esp with VRBO. The response time is great. Pros Quick response. If I have an issue I do get a thorough response back, the staff does give a detailed step guide on the connectivity issue. Cons Bugs and issues with connectivity. The software still has some issues and a couple of times I had to navigate cancelling a reservation because Guesty does not connect well with VRBO. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Joan, Thank you for sharing your feedback with us. We are glad to hear that you find our support team's response time and detailed guides helpful. We also appreciate your honesty regarding the connectivity issues you have experienced with VRBO. Please be assured that building a reliable and seamless connection for our users is a top priority, and we are working diligently to address these technical challenges to better support your business. We value your trust and are committed to providing you with a more stable experience. Best regards, The Guesty Customer Experience Team UQ Umar Q. CEO Hospitality ### "Best PMS around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Overall very satisfied and looking forward to growing my business with the platform and all the future releases. Pros Ease of use, wide range of functionality and constant updates. The tools available in the PMS are as if you were a large operator so no matter where you are in your journey you will always be ready for that next level. Cons The Guesty Connect subscription which i was not aware of when i switched from Hostaway which i feel is just an very expensive added cost. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Trust Accounting mainly along with along other updated offerings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Umar, Thank you for sharing your feedback regarding our functionality and the tools we provide to help your business reach the next level. We are glad to hear that Trust Accounting and our constant updates are supporting your journey. We also appreciate your transparency regarding the Guesty Connect subscription as it helps us improve our service. We look forward to growing alongside you and your business. Best regards, The Guesty Customer Experience Team SV Susan V. Owner Hospitality ### "Guesty Lite Platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 18, 2026 No real issues overall as AirBnB supports most of my short term bookings. I would recommend Guesty to new hosts for support. Pros "The platform is incredibly user-friendly across the board. I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly. Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off." Cons However, there are a couple of areas that still require attention. VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction. Furthermore, navigating Booking.com within the system remains a bit of a mystery, and I would appreciate dedicated guidance from customer service to help optimize that specific channel integration." Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Hi Susan, Thank you for your wonderful feedback and for recommending Guesty to new hosts. We are thrilled to hear that our centralized hub, automated templates, and smart lock integrations have streamlined your workflow and provided peace of mind. We also appreciate your transparency regarding the challenges with VRBO and Booking.com integrations. Building a reliable partnership with you is our priority, and we are committed to refining these connections and providing the dedicated support you need to optimize every channel. Best regards, The Guesty Customer Experience Team KH Kevin H. Director Real Estate ### "Excellent All-in-One Solution with Strong Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2026 Overall, our experience has been excellent. We’re very impressed with the platform and how it has supported our business operations so far. Pros Guesty has significantly increased our operational efficiency. It makes managing properties across multiple platforms seamless, and the onboarding process was smooth with excellent after-sales support. The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective. Cons We’ve been using Guesty for the past six months and, so far, we haven’t encountered any notable drawbacks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2026 Hi Kevin, Thank you so much for your kind words and for trusting Guesty to support your business operations over the last six months. We are thrilled to hear that our automation and task management tools have helped streamline your daily tasks and increased your operational efficiency. We look forward to continuing our partnership and helping your business grow even further. Best regards, The Guesty Customer Experience Team Rick S. Owner Hospitality ### "Stay away from Guesty" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2026 Support is really horrible and that's not acceptable when you're trying to run a business. I've added payment processing and their price optimizer and have lots of issues with both. It seems products are not properly QA tested before they go to market. Pros The integrations work well and the UX has improved over time. The rest of the platform is average at best. I would not use this as your PMS. Way too many issues and when you need support, you can't get a response. Cons I've been on Guesty for 4 years and have added their Pricing Optimizer and Payment Processing over that time. I currently have nearly $25k stuck in their payment processing that for some reason, will not payout to my associated bank account. Over the last 2+ days, I have contacted multiple support channels using their ticketing system, phone and chat. I talked with a support rep who said my issue would be escalated and....nothing. I've also reached out to our Account Exec via email, who did respond with a suggestion to contact another rep, and that rep has not responded. A software is only as good as it's support staff as sooner than later, you will have an issue. Guesty is not worth it. Switched from [MyVR](https://www.capterra.com/p/127432/MyVR/) They sold to Guesty and were suggested to move to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 20, 2026 Hi Rick, Thank you for taking the time to share your detailed feedback. We’re truly sorry for the frustration you’ve experienced, particularly regarding the delays with your payouts and the difficulty in getting timely support. We understand how critical this is to your business, and we sincerely apologize for falling short. We also appreciate your acknowledgment of the improvements to our integrations and UX, though we recognize there is still significant work to be done to meet your expectations. Please know that your concerns are being taken very seriously. A member of our team will be reaching out to you shortly to better understand your situation and work toward a resolution as quickly as possible. We value your long-standing partnership and are committed to improving both our platform and the support we provide. Sincerely, The Guesty Customer Experience Team KL Kevin L. CEO Real Estate ### "Good product. Terrible support." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 6, 2026 For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. Pros Guesty as a product is solid. The features are there and it works well for managing properties at scale. Cons Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2026 Hi Kevin, Thank you for your feedback, and we’re very sorry for the frustration this situation has caused, especially regarding the billing issue and the delays in resolving it. This is not the experience we aim to provide. We’d like to take ownership of this and help resolve it as quickly as possible. Could you please share your contact details (email or phone number), or reach out to us at \[support email\], so we can assist you further? We appreciate your patience and the time you took to share your experience. Sincerely, The Guesty Customer Experience Team BK Bjoern K. CEO Hospitality ### "Good system with strong potential, but missing some features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2026 Overall, the system is okay and usable, but it is missing several features that should be standard in today’s property management software. Many of these functionalities are essential for efficient operations. That said, the platform works well overall, but there is still room for improvement. Even small enhancements could have a significant impact on daily operations. Pros Guesty offers a wide range of distribution channels, which makes it easy to reach different platforms from one system. Adding new properties is straightforward, and the calendar overview is clear and helpful for day-to-day operations. There are still some features missing or not fully developed, but hopefully these will be improved over time. Cons Some important functionalities are missing. Tasks cannot be displayed in the owner portal at all, which limits transparency for property owners. It is also not possible to implement custom document or form templates. For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations. Additionally, some features promised during the sales process are not actually available or do not work as expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2026 Hi Bjoern, Thank you for sharing your detailed feedback with us. We truly value your trust and are committed to improving our platform based on your insights. It is great to hear that you find our distribution channels and calendar overview helpful, and we take your comments regarding the owner portal and digital signatures seriously. We are working hard to enhance these features to better support your daily operations and ensure a more seamless experience for you and your property owners. Best regards, The Guesty Customer Experience Team [View all Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## FAQs Yes. Guesty provides a mobile app that lets users manage reservations, guest communication, and property tasks on the go. It includes push notifications and access to core tools like the unified inbox and calendar. Yes. Guesty has a full integration with Airbnb, supporting all major features including messaging, calendar sync, pricing updates, and reservation management. Both companies are Y Combinator alumni. Yes. Guesty supports integrations with Booking.com, VRBO, TripAdvisor, Agoda, and others. You can manage listings across these platforms from a single dashboard. Yes. Guesty provides an open, fully documented API that allows users to connect external tools and systems. It’s customizable to fit specific business needs and workflows. Yes. Guesty is cloud-based and accessible from anywhere with an internet connection. It supports multiple languages including English, Spanish, Italian, French, and Portuguese. Some eligible clients receive a dedicated Customer Success Manager. These experts help align Guesty’s tools with your business goals and guide you through onboarding and optimization. Guesty does not publicly advertise a free trial for its Pro or Enterprise plans. However, Guesty for Hosts may offer trial access depending on listing volume and region. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Guesty’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Advanced Tech Can Shape Decisions For 73% Of Tenants: How Property Management Software Can Help Landlords](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) Published August 19, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [What Is Property Management Software? Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Guesty](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)[DoorLoop vs Guesty](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop)[Buildium vs Guesty](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty)[Entrata vs Guesty](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty)[ResMan vs Guesty](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty)[Rent Manager vs Guesty](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty)[Innago vs Guesty](https://www.capterra.com/compare/159377-166893/Guesty-vs-Innago)[TenantCloud vs Guesty](https://www.capterra.com/compare/133029-159377/TenantCloud-vs-Guesty)[Yardi Breeze vs Guesty](https://www.capterra.com/compare/159377-164741/Guesty-vs-Yardi-Breeze)[Propertyware vs Guesty](https://www.capterra.com/compare/25491-159377/Propertyware-vs-Guesty) [AppFolio Property Manager vs Guesty](https://www.capterra.com/compare/92228-159377/AppFolio-Property-Manager-vs-Guesty)[Condo Control vs Guesty](https://www.capterra.com/compare/143800-159377/Condo-Control-vs-Guesty)[Hotelogix vs Guesty](https://www.capterra.com/compare/76374-159377/Hotelogix-vs-Guesty)[WebRezPro vs Guesty](https://www.capterra.com/compare/113348-159377/WebRezPro-vs-Guesty)[Zillow Rental Manager vs Guesty](https://www.capterra.com/compare/159377-209701/Guesty-vs-Zillow-Rental-Manager)[Hemlane vs Guesty](https://www.capterra.com/compare/147198-159377/Hemlane-vs-Guesty)[Breezeway vs Guesty](https://www.capterra.com/compare/159377-186514/Guesty-vs-Breezeway)[Escapia vs Guesty](https://www.capterra.com/compare/134081-159377/Escapia-vs-Guesty)[Smoobu vs Guesty](https://www.capterra.com/compare/159377-160106/Guesty-vs-Smoobu)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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