# Page 19 | Guesty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Guesty the right Hospitality Property Management solution for you? Explore 466 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159377/Guesty/reviews --- Guesty 4.4 (466) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 19 - Reviews of Guesty ## Showing most helpful reviews Showing 451-466 of 466 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Rocio M. Director Hospitality Used the software for: Less than 6 months ### "Amazing system " August 6, 2019 5.0 Their staff is super helpful, they are always willing to teach and solve any question we may have. Pros You can customize it to your own needs and services., They have an app where you can see all your rental properties and forget about making mistakes. It definitely facilitates your life. Cons you have to use united rentals if you want to obtain VRBO/HomeAway Reason for choosing Guesty It seemed to be the best for our needs and had great reviews. Review Source VR Verified Reviewer Head of Marketing Leisure, Travel & Tourism Used the software for: I used a free trial ### "Solid Toolset" December 3, 2019 4.0 I was evaluating software for implementation into an agency of 350+ properties, I was aiming to streamline operations and found Guesty to be good, but not the best, for this. Pros Channel Manager that works out of the box with good mapping to multiple channels including AirBNB & HomeAway. Cons I did not find Guesty's automation toolset to be as strong as other property management tools in the marketplace. Review Source ST Steve T. Managing Director Hospitality Used the software for: 6-12 months ### "Guesty To The Rescue" February 8, 2017 5.0 We started our Airbnb management business last year. With the help of Guesty we have ben able to grow very quickly. We love the customer service from the company. They are quick to answer anything we may need. They are a great resource for any short term rental company. Review Source HP Harry P. Owner Hospitality Used the software for: Less than 6 months ### "Success" September 16, 2021 5.0 Pros Multi-calendar, Channel Management, Automation Cons Some disconnect between software and real life scenarios -- doesn't automate as much as we'd like from a software Review Source AL Allyson L. Marketing Manager Hospitality Used the software for: Less than 6 months ### "Robust Platform with Excellent Training + Support" February 28, 2019 5.0 Our hospitality management seemed like a daunting task but we are putting everything in Guesty and it's much simpler than we even thought! Pros Guesty does everything we thought it would and more! The hospitality management software will streamline our processes and save us so much time. Cons It almost does too much but thankfully the permissions can be configured to keep things simple. Review Source RL Reese L. Owner Used the software for: Less than 6 months ### "Wonderful service that integrates and coordinates the channels, key control, and scheduling programs" February 15, 2018 5.0 Scheduling integration. Pros I really like the integration with multiple channels on the schedule. It makes things very convenient and track-able. Cons The most challenging this has been just the time to setup all of the integration. This concept is somewhat new, so there have been several bugs along the way - but the support team is on it. Review Source JP Joe P. Owner Hospitality Used the software for: Less than 6 months ### "From the very beginning I've been impressed with all the Guesty has to offer." February 16, 2018 5.0 More time to focus on growing my business. Pros Without a doubt, the most impressive feature is the seamless integration with many other property management tools. Cons To gain access to the entire suite of what's offered, most importantly the Receptionists service, requires an additional set up fee on top of the 2% markup to the already existing percentage per reservation fee. I think the extra percentage markup is fair; however, the extra set up fee is excessive when most of that can be set up without additional consultation. Review Source RD Robin D. CEO Real Estate Used the software for: Less than 6 months ### "If you run a short term rental company, Guesty is a MUST HAVE" August 27, 2020 5.0 The onboarding process was phenomenal, \[SENSITIVE CONTENT HIDDEN\] did a fantastic job explaining all the advanced features built into this powerful PMS. Pros Exceptional onboarding staff Unified inbox Direct quoting Advanced analytics Number of integration partners Cons Only have one strip account connected Lack of accounting integrations Review Source iM ibeth M. Property Manager Real Estate Used the software for: Less than 6 months ### "Makes Property Management so much easier " April 11, 2019 5.0 Pros It is easy to use, has lots of features very helpful, making us very efficient. Cons I am still doing the on boarding process which apparently takes more than a few weeks, i have not had any problems although i would had liked that process to be faster, but its understandable. Review Source NT Nick T. Director Real Estate Used the software for: Less than 6 months ### "Great Company great people!!" March 7, 2019 5.0 Guesty is an amazing company. All the team are very professional and take care to look after us and our business. Best decision i've made in the last 12 months!! Pros Everything its changed our lives as a small business so we can focus on growth. Cons Nothing i love it!! There is nothing bad i have to say. Review Source MS Michee S. Gestionnaire Commercial Real Estate Used the software for: I used a free trial ### "Logiciel de traitement de location pour entreprise" November 28, 2023 4.0 Pros Logiciel très fiable, facile accès,multifonctionnalités Cons Très bon logiciel ce qui fait que j'ai rien à reprocher Review Source Response from Guesty November 13, 2024 Thanks so much for taking the time to leave us a review, Michee. We're thrilled that you're finding the platform to be reliable and easy to use! Pauline F. Owner Real Estate Used the software for: I used a free trial ### "Extremely pricey but might be worth it for a large portfolio" January 14, 2021 5.0 Pros Pricing features Automation Guest Communication Tasks Add-on features with other Apps Cons The pricing is unbelievable. $1000 onboarding, $60 per property compared to other companies who are $10-$20 each property. Review Source LH Lena H. Property Manager Hospitality Used the software for: Less than 6 months ### "Excellent customer service" May 7, 2020 5.0 Easy implementation and usage. It helps us on a daily basis and saves a lot of time. Outsourced communication! Pros VerY user-friendly and excellent customer service Cons Few issues with data, but customer service helps out very quickly. Review Source uF uzi F. civil engineer Used the software for: 6-12 months ### "i am working with guesty 10 months" February 17, 2018 4.0 Pros the option of sincronize the propeties avaliability also i like the posibility to see all thr propeties in one screen Cons there is no apalication. some features doesnot work yet. there is a problem to move between the months at the multiy prpoperties screen/ Review Source MKZ Modeste Komlan Z. Gestionnaire International Trade and Development Used the software for: Less than 6 months ### "Logiciel de gestion immobilière " November 25, 2023 5.0 Pros Excellent logiciel, bien axé sur les recherches immobilières Cons Pas d'inconvénients, très intuitif, je le recommande Review Source Response from Guesty November 13, 2024 Merci de nous avoir laissé un commentaire ! AR Annette R. Ceo Real Estate Used the software for: I used a free trial ### "Guestly leaves you guessing" February 21, 2020 4.0 It was suppose to solve my rental issues an I dislike it very much. Pros I honestly only liked the customer service. I am using this for my new rental and I am having a hard time with it. Cons The platform is not user friendly at all. I find it to be very difficult to follow and I am a smart person. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.