# Page 6 | Guesty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Guesty the right Hospitality Property Management solution for you? Explore 473 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159377/Guesty/reviews --- Guesty 4.4 (473) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 6 - Reviews of Guesty ## Showing most helpful reviews Showing 126-150 of 473 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ MuhammEd J. Reservation Agent Hospitality Used the software for: Less than 6 months ### "Guesty is best" November 21, 2025 5.0 Overall, my experience with has been excellent. The platform is feature-rich, easy to manage multiple listings, and the automation tools save significant time. Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined. Pros Easy to use on laptop and mobile device message pops up everything you can block the calendar on mobile device Cons provides a very wide range of tools — channel management, automation (messaging, tasks), owner portals, reporting — making it very powerful for scaling a short‑term rental business. Review Source Response from Guesty November 27, 2025 Hi Muhammed, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team JL Joan L. Property manager Hospitality Used the software for: 1-2 years ### "Great response time " May 19, 2026 4.0 Adequate, the issue with connectivity still needs to be addressed esp with VRBO. The response time is great. Pros Quick response. If I have an issue I do get a thorough response back, the staff does give a detailed step guide on the connectivity issue. Cons Bugs and issues with connectivity. The software still has some issues and a couple of times I had to navigate cancelling a reservation because does not connect well with VRBO. Review Source Response from Guesty May 20, 2026 Hi Joan, Thank you for sharing your feedback with us. We are glad to hear that you find our support team's response time and detailed guides helpful. We also appreciate your honesty regarding the connectivity issues you have experienced with VRBO. Please be assured that building a reliable and seamless connection for our users is a top priority, and we are working diligently to address these technical challenges to better support your business. We value your trust and are committed to providing you with a more stable experience. Best regards, The Guesty Customer Experience Team NG Nathalie G. director Hospitality Used the software for: Less than 6 months ### "exciting onboarding experience" December 4, 2025 5.0 Pros We are still on the onboarding program. it is well organized and the entire ecosystem is super reactive even proactive Cons many many messages that are not adapted to the stage we are in = on boarding process. also not always personalized to French market but solutions are coming quickly; Alternatives considered [Lighthouse Studio](https://www.capterra.com/p/127963/Lighthouse-Studio/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)[Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reason for choosing Guesty api very efficient to match with our own specificities and very structured so reassuring also Alejandra who was our point of contact was EXCELLENT Review Source Response from Guesty December 5, 2025 Hi Nathalie, Thank you for your feedback! We’re glad to hear that your onboarding experience has been well-organized and that our team and ecosystem have been proactive in supporting you. We appreciate your notes on message relevance and localization for the French market. These insights help us improve the experience for all users. It’s wonderful to hear that Alejandra provided excellent support, and we’re excited to continue working with you as you get fully up and running with Guesty. Best regards, The Guesty Customer Experience Team EF Emily F. Member Manager Hospitality Used the software for: Less than 6 months ### "Many Kinks to Still Work Out" March 5, 2026 3.0 Pros Bookings sync very well and the lock management is efficient. I have never had an issue with double bookings. Cons There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay. There are many kinks they need to address. I also wish there were push notifications. Review Source Response from Guesty March 6, 2026 Hi Emily, Thank you for sharing your detailed feedback. We’re glad to hear that bookings sync smoothly and that our lock management has been reliable for you. We also appreciate your honest input regarding the challenges with message automation, cleaner photo uploads, the price optimizer, and push notifications. Please know that we take these points seriously and are continuously working to improve these features. Your feedback helps us prioritize enhancements to make the platform more seamless for you. To discuss these issues further and explore solutions tailored to your workflow, we’d love to get in touch. Could you kindly provide the best phone number or email address for us to reach you? Sincerely, The Guesty Customer Experience Team DS Dale S. Founder Real Estate Used the software for: 2+ years ### "Best Class PMS" June 5, 2025 5.0 Pros Great software for property managers and property hosts. After exploring many of the options out there, we keep coming back to at each renewal period. Cons Previously customer service time lags were an issue, but that has now been fixed and we have an exceptional account manager in \[sensitive content hidden\] . Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Guesty Better overall functionality and best in class service. Review Source Response from Guesty November 27, 2025 Hi Dale, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team lF lorenzo F. fotografo Photography Used the software for: 6-12 months ### "gestione facile" February 22, 2026 5.0 tutto sommato sono contento del risultato che svolge, inizialmente era tutto un po macchinoso ma con il tempo sono riuscito a collegare bene le diverse piattaforme per far prenotare il mio appartamento casa vacanze Pros mi è piaciuto moltissimo la possibilità di gestire gli ingressi e le uscite per la mia casa vacanza collegandomi alla diverse piattaforme che uso Cons inizialmente è poco intuitivo, con il tempo pero mi sono riuscito a capire il funzionamento, lo renderei più facile per chi lo usa le prime volte Review Source Response from Guesty February 24, 2026 Hi Lorenzo, Thank you for your feedback. We are glad to hear that Guesty is helping you manage your holiday home and connect with various platforms. We appreciate your patience as you learned the system and value your suggestion to make the initial experience more intuitive. We are committed to building a reliable platform that supports your business growth and will continue to work on making our tools easier for new users. Best regards, The Guesty Customer Experience Team VA Vikash A. Controller Accounting Used the software for: 1-2 years ### "Effective platform for seamless property operations" March 30, 2026 5.0 My experience with has been positive. It is a robust and comprehensive platform that effectively centralized key aspects of property management. Pros Its ability to bring multiple functions like reservations, guest communications, and financial tracking into a single platform. Cons The interface can feel a bit complex and not always intuitive specially when navigating between different modules. Review Source Response from Guesty April 2, 2026 Hi Vikash, Thank you for sharing your experience with us. We are pleased to hear that Guesty has become a robust and comprehensive solution for your property management needs by centralizing your key operations. We also appreciate your honest feedback regarding the interface complexity; please know that we are committed to building a more intuitive experience to ensure you can navigate our modules with ease and confidence. Best regards, The Guesty Customer Experience Team Michelle D. Everything Admin, Web, Marketing, Bookkeeping Retail Used the software for: Less than 6 months ### "Guesty as a Traveler | I recommend" May 12, 2025 4.0 Overall, except for the inconvenience of having to move a month or two sooner than expected because of a linkage issue (what she told me), I had a good experience as a user. Pros It had a very clean, intuitive user interface and was very easy to use. I was sent a link from a VRBO host that also has AirBNB listings and they started using when I stayed with them, I guess connected to both platforms (maybe others, I'm not sure). It was very easy to book. Cons The business side of the interface I'm not so sure about because the VRBO host was willing to host for a few months but somehow the calendar allowed a 3 day window for an AirBNB listing to be booked. I'm not sure if that was user error or software error with linking the VRBO and AirBNB accounts, but I know someone else booked and I had to unexpectedly leave the VRBO and find a rental quicker than anticipated Review Source Response from Guesty November 27, 2025 Hi Michelle, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team VR Verified Reviewer QA Specialist Biotechnology Used the software for: 6-12 months ### "4/5. Great software!" December 19, 2025 4.0 Overall, this is a software that I have had positive experiences with and will continue to use and recommend. Pros I appreciate that everything is simple to use and easily accessible from the dashboard. I have also had positive interactions with customer support. Cons there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant in their assistance. Review Source Response from Guesty December 23, 2025 Hi there, Thank you for sharing your experience with Guesty. We’re glad to hear that you find the platform easy to use, accessible from the dashboard, and that you’ve had positive interactions with our customer support team. We appreciate your thoughtful feedback regarding the onboarding process. While we’re happy our support team was able to assist, we’re continuously working to make onboarding smoother and more intuitive from the start. Thank you for your recommendation and for continuing to trust Guesty. We’re glad to be part of your operations and look forward to supporting you moving forward. Best regards, The Guesty Customer Experience Team Christopher F. General Manager Real Estate Used the software for: Less than 6 months ### "DO NOT USE Guesty" March 6, 2025 1.0 very very disappointing, they make things harder, not easier Pros is the worst software i have ever used. It made managing calender so hard, especially for pricing. it is not making things easier, it makes running business so much harder. The software is very clumsy, hard to use, what is even worse, they assigned me to a tech support in the US and i only get to speak to him once a week. It caused dramatic loss for our business during new year high season as lots of properties were booked at very low price. The prcing setting is just a joke, the airbnb price overwrote all the prcce in other platforms. There was no tech support, we can only communicate via email. I told them i will stop using it but they keep charging me for 3 months, every months $800 USD even though i didn't use it at all. It is such a joke. Cons The process is just so hard, they make things harder to manage all my properties (50 properties). They have unclear pricing, i didn't have any active listing as i quit after the first few days but they still charge me $800 USD each month. there is not tech supprot, no telephone number to call. We are already busy everday, they make all the settings hidden and even harder than airbnb to manage Review Source Response from Guesty March 7, 2025 Hi Christopher, We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform. Please provide us with your email and we will get in touch to resolve this matter. The Guesty Customer Experience Team GC Gabbie C. Property cleaner Hospitality Used the software for: 6-12 months ### "All on one" November 21, 2025 5.0 It was fun it was awesome and it was clean professional. Loved communicating directly without playing text or telephone catch. Pros Guests provided an all in one app to upload load images to property manager, cuts out the extra step of inspection time. Allowed to input any issues and loved the update buttons per each clean. Cons At first it was a little complicated to navigate and join all users to view the same information. Little trouble shooting fixed. Review Source Response from Guesty November 27, 2025 Hi Gabbie, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team CH CJ H. Owner Real Estate Used the software for: Less than 6 months ### "Great experience through and through" May 8, 2025 5.0 Fantastic and really all encompassing. Its very seamless and well built Pros is really a top notch software through and through. I have used 2 other STR PMS in the past and Guesty blows them out of the water. Customer service and support is lightening fast, which is funny because when I was evaluating multiple platforms, that was a con of Guesty, but it is the best of any software I have used. Cons There are some little changes that should be easy to make and would make the platform slightly quicker to use ( think "ctrl-enter" to send a message) Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Guesty more all encompassing, robust, connections with AirBnb Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Uplisting](https://www.capterra.com/p/154137/Uplisting/) Uplisting lagged the competition but was user friendly. Hostaway was extremely poorly built. It felt built like someone that has not used their product. Review Source Response from Guesty November 27, 2025 Hi CJ, Thank you so much for your kind words! We’re thrilled to hear that our team was able to support you quickly and personally. That’s exactly the experience we aim to deliver every day. We’ll make sure to pass your feedback to your account manager and the support team, who love hearing how they’ve made a difference. We’re always here to help your business run smoothly. Thanks for being part of the Guesty community. Best regards, The Guesty Customer Experience Team AS Aaron S. Owner Real Estate Used the software for: Less than 6 months ### "Best STR Management Platform hands down..." December 3, 2025 5.0 has been great so far. I've interacted with both the software and the support teams and the are both top notch. Pros Very robust offering and is constantly improving. The owner portal is outstanding and I really appreciate the Guest App. The message automations are gamechangers for simplifying and automating guest communication. Cons accounting is improving but still forces some manual work that shouldn't be needed. I'm optimistic that is will continue to improve. Review Source Response from Guesty December 5, 2025 Hi Aaron, Thank you for the great feedback! We’re excited to hear that you’re enjoying the Owner Portal, Guest App, and especially the power of our messaging automations for streamlining guest communication. It’s also wonderful to hear such positive words about both our product and support teams. We appreciate your honest feedback on accounting and share your optimism as we continue making improvements in this area. Thank you for being part of the Guesty community! Best regards, The Guesty Customer Experience Team ER Emily R. CEO Hospitality Used the software for: 2+ years ### "A few concerns. " March 5, 2025 3.0 We have enjoyed , however, we have had a few concerns that seem to not have solutions. Pros We like the workflows, guest app, and AI communication. Cons Accounting module, owner statements and channel commission split going to owners. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) Kigo was sold to , so we had to move over. Review Source Response from Guesty March 7, 2025 Hi Emily, We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform. Please provide us with your email and we will get in touch to resolve this matter. The Guesty Customer Experience Team CL Carlyn L. Senior Reservations Agent Real Estate Used the software for: Less than 6 months ### "I love guesty!" November 21, 2025 5.0 A truly outstanding platform—efficient, reliable, and an absolute GEM. has been amazing by helping us stay organized, work smarter, and deliver better results Pros Customer support and Booking management has become an invaluable asset to our company. Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency. Cons Although the platform has proven to be a valuable asset, the claims process currently faces delays that can affect operational timelines. Optimizing this process would greatly enhance its effectiveness.” Review Source Response from Guesty November 27, 2025 Hi Carlyn, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team AB AJ B. Owner, CEO Real Estate Used the software for: 1-2 years ### "Best option on the market, good people work here." April 14, 2025 5.0 My overall experience with has been a net positive. I enjoyed their annual conference as well. Pros At this moment, it is a great product with robust offerings compared to the other management softwares in the market space. Cons I dislike how many glitches I was experiencing but it has improved so much since I first joined and I now find it more reliable. Alternatives considered [Hostfully Guidebooks](https://www.capterra.com/p/223111/Hostfully-Guidebooks/)[Jurny](https://www.capterra.com/p/248560/Jurny/) Reason for choosing Guesty Raised more money (so likely to still be here), and had better channel management rating (low double booking rating). Review Source Response from Guesty November 27, 2025 Hi AJ, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team UQ Umar Q. CEO Hospitality Used the software for: Less than 6 months ### "Best PMS around" May 18, 2026 5.0 Overall very satisfied and looking forward to growing my business with the platform and all the future releases. Pros Ease of use, wide range of functionality and constant updates. The tools available in the PMS are as if you were a large operator so no matter where you are in your journey you will always be ready for that next level. Cons The Connect subscription which i was not aware of when i switched from Hostaway which i feel is just an very expensive added cost. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Trust Accounting mainly along with along other updated offerings Review Source Response from Guesty May 20, 2026 Hi Umar, Thank you for sharing your feedback regarding our functionality and the tools we provide to help your business reach the next level. We are glad to hear that Trust Accounting and our constant updates are supporting your journey. We also appreciate your transparency regarding the Guesty Connect subscription as it helps us improve our service. We look forward to growing alongside you and your business. Best regards, The Guesty Customer Experience Team LK LUke K. Owner Real Estate Used the software for: 2+ years ### "Very comprehensive " April 14, 2025 4.0 automated messaging, and online booking engine are the options that were refreshing to use Pros From all the other platforms that I have reviewed this is the most comprehensive with the fewest kinks vs others that have some features that work well and others that dont play nice with all the different booking platforms, has been on top of making sure that each platform works well with their system. Cons it can be a little daunting to navigate all the variables but that is part of this business so you just have to be attentive. There 1on1 training is very good to accomodate this. Review Source Response from Guesty November 27, 2025 Hi Luke, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team VC Victor C. Owner Real Estate Used the software for: 2+ years ### "Best-in-class short-term rental PMS software" January 8, 2025 5.0 Pros We have been customers for over 4 years, and have remained satisfied throughout our experience. We believe Guesty has been and continues to be a best-in-class PMS solution for short term rental / vacation rental managers. Although its cost may be higher than that of various competitors, the product is a market leading product, and we believe is well worth any premium they charge compared to competitors. Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their customer service when something does break (as is inevitable with any product as complex as Guesty) is excellent, and they find creative ways to add value for the customer (e.g. through webinars, conferences, etc.). We expect to continue to be Guesty users for years to come. Cons Price can be a consideration for some users, but the product was well worth it for us Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Guesty Superior features, reasonable pricing, relationship Review Source Response from Guesty January 13, 2025 Hi Victor, We're truly grateful for your trust in Guesty. It's rewarding to know that we've contributed to your business growth. Thanks! The Guesty Team LW LEEONIE W. Owner Hospitality Used the software for: Less than 6 months ### "Not Impressed" April 4, 2025 1.0 So not inpressed, Was overcharged for listings and requested a refund? This was approved. Whilst clarifying and waiting for the refund. my subscription was cancelled. And now I can't contact when I log into my account. So they're certainly not there to help people. Pros platform is reasonably easy to use, but they don't tell you you need an airbnb listing also to use their platform Cons the inconsistent communication when lodging a ticket. Multiple answers but no outcome Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing Guesty thought it aligned to my outlook, but made an error of judjement Review Source Response from Guesty April 10, 2025 Thank you for your feedback, and we’re sorry for the confusion caused during your experience with Guesty Lite. Our pricing is based on the number of Airbnb listings connected, even if they represent rooms in the same property. We understand you followed the guidance to create separate room listings on Airbnb and weren’t aware this would lead to extra charges. Once this was brought to our attention, we worked closely with you to review the setup, assist with changes, and escalate the case internally. While the process took time, we’re glad a full refund was issued for the unintended charges. We appreciate your patience and are always working to improve clarity and communication based on feedback like yours. If you need anything further, our team is here to help. aL alejandro L. ceo Real Estate Used the software for: I used a free trial ### "guesyty beachwalk" November 21, 2025 4.0 rental managment use provided by beachwalk hotel, it works of for yhe purpose requested.ifficult to find the information and make the bookings, have to many options and we get lost on many of them Pros rental managment use provided by beachwalk hotel, it works of for yhe purpose requested, i have nothing more to say Cons difficult to find the information and make the bookings, have to many options and we get lost on many of them Review Source Response from Guesty November 27, 2025 Hi Alejandro, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. We’re sorry to learn that navigating the platform and locating information has been challenging. We understand that too many options can feel overwhelming, and your feedback helps us identify where we can simplify the experience and make booking flows more intuitive. We’ve shared your comments with our product team for further review. We appreciate your input and are committed to making the platform easier and more user-friendly moving forward. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. Best regards, The Guesty Customer Experience Team BC Bianca C. Property Manager Real Estate Used the software for: Less than 6 months ### "Amazing Platform! User Friendly & Organized" December 1, 2025 5.0 Overall, really great experience! Everything is centralized and it gives me a great snapshot of my day. Pros It is very user friendly and makes it much easier to management all of my rentals as it centralizes everything in one place. Cons It seems to have a few integration issues as sometimes the same guest message comes in 2 or 3 times in the same chat. Review Source Response from Guesty December 3, 2025 Hi Bianca, Thank you for your feedback! We’re thrilled to hear that Guesty’s centralized platform is making it easier to manage your rentals and giving you a clear snapshot of your day. We appreciate you highlighting the duplicate messaging issue. Our team is continuously working to improve integrations and ensure smooth communication across all channels. Thanks again for sharing your experience. We’re glad Guesty has been a positive part of your workflow! Best regards, The Guesty Customer Experience Team NT Nicolas T. Manager Hospitality Used the software for: Less than 6 months ### "So far, so good ;)" March 18, 2025 5.0 Excellent to this stage. I have been guided thorugh the onboarding process with a lot of details and patience by \[sensitive content hidden\] and hope to get the same level of expertise in the future. Pros is a very complete and professional tool for property managers like me. OTA's are legion; changes are coming fast and Guesty helps me to keep up the pace, analyze competition and organize my tasks in very coherent manner. Saving time and energy is a bit costy, but it's worth it. Cons It could appear as too complicated for some users. But with the dedication of experts, the user experience will get easier with time. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Guesty The choice was clear when I started comparing features and staff. Switched from [Avantio](https://www.capterra.com/p/134278/Avantio/) My portfolio was reduced and I needed a tool I could grow with, without having the 20 properties portfolio requirement for Avantio. Review Source Response from Guesty November 27, 2025 Hi Nicolas, Thank you so much for your kind words! We’re thrilled to hear that our team was able to support you quickly and personally. That’s exactly the experience we aim to deliver every day. We’ll make sure to pass your feedback to your account manager and the support team, who love hearing how they’ve made a difference. We’re always here to help your business run smoothly. Thanks for being part of the Guesty community. Best regards, The Guesty Customer Experience Team MV Melissa V. Office manager Real Estate Used the software for: Less than 6 months ### "Review of guesty" November 21, 2025 4.0 Overall it’s okay, lots of work to get everything set up and integrated. Seems to be working fine just not the best user interface Pros The concept of being able to handle different platforms and integrating them in one calendar. Automatic messaging. Cons Mobile app and mobile webpage are not good for making changes to Properties and other tasks. I have to use my laptop to do most things . Review Source Response from Guesty November 26, 2025 Hi Melissa, Thank you for bringing this to our attention. We're committed to continuous improvement and would like to learn more about the challenges you've faced. Let's discuss how we can better meet your needs. Please provide your preferred contact method, and a member of our team will reach out promptly. Sincerely, The Guesty Customer Experience Team JN Jose N. President Hospitality Used the software for: Less than 6 months ### "Great product" November 26, 2025 5.0 Pros Great value for the money. The user inference is very ready to understand and smooth. My team was able to adopt it quickly. Cons It takes a bit of time to learn the dashboard. So there is a learning curve, fortunately the customer support is helpful. Review Source Response from Guesty November 28, 2025 Hi Jose, Thank you so much for your kind words! We’re thrilled to hear that our team was able to support you quickly and personally. That’s exactly the experience we aim to deliver every day. We’ll make sure to pass your feedback to your account manager and the support team, who love hearing how they’ve made a difference. We’re always here to help your business run smoothly. Thanks for being part of the Guesty community. Best regards, The Guesty Customer Experience Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.