Best For

Hotelchamp strives to change the hotel industry by offering a smart software that generates more direct bookings.

Product Details

By combining personalization and persuasion methods, Hotelchamp is making online guest experiences unique and individual for every hotel website visitor. Our dedicated team of conversion specialists continuously analyzes and optimizes clients' websites in order to help hoteliers boost direct revenues and build customers relations. We are creating a sustainable future where hotels are less dependent on third parties and have more control over revenue, profitability, customer engagement and data.

Contact Details

Hotelchamp

http://www.hotelchamp.com/

Founded in 2015

Located in Netherlands

Starting Price

  • $249.00/month/user
  • Pricing is based on the number of hotel rooms.

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Not Offered

Support

  • Business Hours
  • Online

Hotelchamp Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Hotelchamp Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 3 of 3 reviews

Showing Most Helpful

Showing 3 of 3 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Ric v.
Commercial Manager
Hospitality, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 28, 2017

“Since we started working with Hotelchamp we have established a huge growth in conversion”

OverallHuge improvement in conversion
ProsWhat I like most about the software is the direct results it brings. It learns you that small changes can lead to big results. Since we started working with Hotelchamp we do not only see positive results in conversion, but we also learn how we can drive conversion. Hotelchamp is not a service that you pay for, it is a partnership where we learn from each other and try to reach the best possible results.
ConsIt takes time and effort to reach goals. Getting enough data from test results sometimes takes a long time, but in the end is definitely worth it.

Vendor Response

By Hotelchamp on April 28, 2017
The team here at Hotelchamp is thrilled to hear such good feedback, and we¿re proud to be collaborating with your hotel!
Source: Capterra
April 28, 2017
Philip v.
Online specialist
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
May 1, 2017

“With Hotelchamp's technology we increased our direct bookings, which is great!”

OverallWith Hotelchamp's technology we can easily convince our website visitors that booking with Stayokay has many advantages. Because of this we increased our direct bookings, which is great! - Philip van Slooten, Online Specialist Stayokay
ProsFast implementation, fast changes. Quite flexible, you can change the tools in the design and communication of your brand The testing possiblities, to make progress. Personalization possiblities
ConsSome tools are still in developing phase, so sometimes there still come errors up. With a lot of hostels and a lot of tools it can become quite complex, also with testing.
Source: Capterra
May 1, 2017
Brandon W.
Account Manager
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 16, 2017

“Software that can increase bookings via your website property customer support desk that is helpful.”

ProsThe tools are useful and quite targeted to the user. You can drive key unique selling points and customise your message.
ConsHad a few issues with Booking button as they had not formed a partnership with Hotelchamp just yet. This has bee resolved though.
Source: Capterra
May 16, 2017