--- title: "Hotelchamp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hotelchamp Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/159411/Hotelchamp/" page_type: "product" language: "en" --- # Hotelchamp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hotelchamp ## What is Hotelchamp? In today’s digital society, where people expect a personalised experience, offering a human touch is more important than ever. However, personal contact and premium service are often overpowered by complex technology and price-driven OTA’s. Let’s take back what we stand for: Hospitality. Hotelchamp gives you the power to own the full experience again. Start to end. To truly tailor each stay to the needs of your guests. And we provide solutions that are so easy to use - anyone can do it. ## What is Hotelchamp used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €59 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotelchamp?[Manage this product listing](https://www.g2.com/products/hotelchamp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotelchamp 4.3 (3) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price €59 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.8 (5,821) Value For Money 4.7 (3) Value For Money 4.7 (3,595) Customer Service 4.3 (3) Customer Service 4.8 (3,324) ## Hotelchamp alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Hotelchamp Overview ### What company size and specific industries is Hotelchamp built for? Hotelchamp is designed for hotels and other hospitality businesses of all sizes, from small independent properties to larger hotel groups. It targets the accommodation and guest-service sector, especially organizations that want to improve the booking and stay experience for their guests. Features and Usability ### What are the key features of Hotelchamp? Hotelchamp offers online booking and room booking, plus group reservations and third-party booking for reservation management. Core marketing and guest tools include CRM, alerts/notifications, promotions management, discount management, customizable branding, customizable templates, multi-language support, and social media integration. Reporting and analytics track performance. Getting Started and Support ### What training and onboarding options does Hotelchamp offer? Hotelchamp provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced visual learning for teams getting started with the platform. Getting Started and Support ### What customer support options does Hotelchamp offer? Hotelchamp offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed here. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Hotelchamp supports **Online Booking**, which gives businesses a direct way to capture reservations through their own channels. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other important features that reviewers also value, such as **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions more efficiently and respond to guest needs quickly, while allowing teams to improve the overall booking experience. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Support Provide online support for your customers through live chat or help desk functionality Customizable Branding Add customized logos and colors to align with company branding Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Discount Management Track products that are for sale at a reduced price or part of coupon promotions Hotelchamp 19 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Group Reservations: The ability to reserve times in groups. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third Party Booking: Allows bookings to be made through a third party service - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic €59.00 Per Feature,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BW Brandon W. Account Manager Marketing and Advertising ### "Software that can increase bookings via your website property customer support desk that is helpful." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2017 Pros The tools are useful and quite targeted to the user. You can drive key unique selling points and customise your message. Cons Had a few issues with Booking button as they had not formed a partnership with Hotelchamp just yet. This has bee resolved though. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PV Philip V. Online specialist Hospitality ### "With Hotelchamp's technology we increased our direct bookings, which is great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 1, 2017 With Hotelchamp's technology we can easily convince our website visitors that booking with Stayokay has many advantages. Because of this we increased our direct bookings, which is great! - Philip van Slooten, Online Specialist Stayokay Pros Fast implementation, fast changes. Quite flexible, you can change the tools in the design and communication of your brand The testing possiblities, to make progress. Personalization possiblities Cons Some tools are still in developing phase, so sometimes there still come errors up. With a lot of hostels and a lot of tools it can become quite complex, also with testing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RV Ric V. Commercial Manager Hospitality ### "Since we started working with Hotelchamp we have established a huge growth in conversion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2017 Huge improvement in conversion Pros What I like most about the software is the direct results it brings. It learns you that small changes can lead to big results. Since we started working with Hotelchamp we do not only see positive results in conversion, but we also learn how we can drive conversion. Hotelchamp is not a service that you pay for, it is a partnership where we learn from each other and try to reach the best possible results. Cons It takes time and effort to reach goals. Getting enough data from test results sometimes takes a long time, but in the end is definitely worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2017 The team here at Hotelchamp is thrilled to hear such good feedback, and we¿re proud to be collaborating with your hotel! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.