# Shield Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shield Software - reviews, pricing plans, popular comparisons to other Business Continuity products and more.

Source: https://www.capterra.com/p/159430/Shield

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# 

 Shield Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 6, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shield

## What is Shield?

KingsBridge Is Simple and Straightforward (K.I.S.S.) and this has been our sole focus since 1983! Your Business Continuity Plan needs to be ready, available and up to date when you need it. Get behind KingsBridge SHIELD and be confident all your information will be provided in a simple and straightforward manner so your team can recover from any incident, regardless of their familiarity and training. You (and your BCP) are our number one concern and if you don't believe that, read our reviews.

## What is Shield used for?

[Business Continuity](https://www.capterra.com/business-continuity-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Shield?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kingsbridgebcp.com/&name=Shield)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shield

4.7 (9)

VS.

[4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

$500

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.5 (411)

Value For Money

4.9 (9)

Value For Money

4.7 (398)

Customer Service

5.0 (9)

Customer Service

4.5 (396)

## Shield alternatives

[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

[4.7 (27)](https://www.capterra.com/p/231013/Pro-Backup/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/159430/Shield/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Business Impact Analysis

Predicts the consequences of disruption to a business function.

Disaster Recovery

Plan and implement business continuity measures in case of unforeseen events

Plan Development

Process of developing business plans for strategies, actions, and goals.

Risk Assessment

Initiate collection and analysis of known risks

Secure Data Storage

Securely stores data to prevent data loss or breaches

Shield 7 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Predicts the consequences of disruption to a business function.

Plan and implement business continuity measures in case of unforeseen events

Process of developing business plans for strategies, actions, and goals.

Initiate collection and analysis of known risks

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.4 (9)

4.4

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

Free Version

Basic

$500.00

Per Feature,Per Month

Value for money

4.9 (9)

4.9

Based on 9 reviews

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## Support, customer service and training options

Customer Service

5.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (9)

5.0

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BA

Bonnie A.

Sr Director of Construction & Facilities

Retail

### "It really is simple and straightforward"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2018

Pros

I'm just starting to work on my BCP plan and I have to say that 5 minutes in, it already had more "meat" than my company's existing BCP plan. I love the templates and the info that is standard to nearly every company, so I can focus on the details specific to my company.

Cons

I really wish it had notifications built in to the Silver level. I'm having to manage Group Me texts lists for notification. Having it all in one place to keep employee info updated would be much better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

John A.

### "I've see a lot ..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 18, 2017

I've been in the industry for 40 plus years and I've seen and or used most of the business continuity planning tools that have come down the road. Kingsbridge/Shield is hands down the best. It offers the best solution for ensuring plan viability and meeting regulatory expectations. From ease of use to customer support it is unsurpassed - not to mention the value for the money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

Heather G.

### "Great product. Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 22, 2017

Easy to navigate and use. Support is responsive and helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Terri K.

### "Customized BC Plans to Suit Our Needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 22, 2017

Kingsbridge has been our DR/BCP provider since 2010 and we couldn't be happier. They customized a Plan to suit our unique needs and have always responded immediately when we've contacted them for support. Time and time again they've stood out as the best value for the money when compared with other providers. For competitive pricing, excellent product/planning, and outstanding client relationship; hands down, Kingsbridge can't be beat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lisa S.

SVP and Chief Risk Officer

Financial Services

### "Kingsbridge Shield Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2017

Customer support has been great. They made it easy to transition to Kingsbridge. I really like the new upgrade. I recommend Shield to all my Credit Union peers.

Pros

Comprehensiveness of the software. It covers all aspects of Disaster Recovery in one package.

Cons

I don't have any issues with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jon M.

### "Current KingsBridge customer"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 16, 2017

The staff is awesome and quick to resolve any issue with their product. The discovery process went really well and they created our DR/BC plan in a few days.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Richard E.

### "2-16-17 - Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 16, 2017

Working with the support personnel for Shield has always been a good experience. They are knowledgeable, personable and helpful. Response times have always been good. The product itself serves us well and we rely on it regularly. In the marketplace, we have found that our BR/BC plan shows well and is widely accepted by current and prospective clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EF

Eileen F.

VP, Fraud/Security/BCP Risk

Financial Services

### "Great Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2017

The mobile app saves a hard copy of the plan each time it's accessed...that's a great feature if internet isn't available. In addition, the hot dialing, emailing and document launching increases ease and efficiency when you need it most. The support is top notch and the development team is always improving functionality based on client requests. The plan is easily customizable and provides valuable content. Our organization also uses the Kingsbridge consulting services annually for tabletop exercises that help to further develop our plan. The NCUA examiner commented that it was the best plan she had seen at any credit union. Thanks, Kingsbridge!

Pros

Mobile App saves a hard copy each time it's accessed and remembers the user's password; hot dial/email/doc launching from mobile device. The users love it.

Cons

Some administrative functions limit the ability to customize access, but the development team is very receptive to feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bruce W.

### "Simplistic and versatile without breaking the bank"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 13, 2017

I love how this application is completely customizable. "Out of the box", Shield provides you with a well-rounded Business Continuity Plan. With a little effort, you can modify the Plan to be specific for your business. Even better, the interface is easy enough to allow end-users the ability to update and maintain their plans. My plan owners love the app for their smartphones which allows them to always be connected if something were to disrupt business. The personalized support provided by KingsBridge gives you the feeling that you are the most important customer. This product is a great value for the price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159430/Shield/reviews/)

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