VoiceTree Technologies

MyOperator

3 / 5 3 reviews

Who Uses This Software?

Every business that has more than 1 employees and a business phone number.


Average Ratings

3 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • VoiceTree Technologies
  • myoperator.co/
  • Founded 2010
  • India

About MyOperator

MyOperator is a cloud-based call management system that provides call optimization solutions for businesses. Being a SaaS product, it does not require any hardware or software installation. It provides a complete analytical report of all the calls received by your business, both department and user wise. Features that highlight how this is actually made possible: - IVR System - Cloud EPABX - Call tracking - Call recording - Remarketing


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MyOperator Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

MyOperator Reviews Recently Reviewed!


Simple Cloud Telephony

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple cloud telephony software, with all simple and minimal feature to handle any volume of incoming and out going calls.

Cons: There is no ios app. sms and call campaign/marketing options are not available on the fly. some hidden charges should have been restricted by default.

Vendor Response

by VoiceTree Technologies on March 16, 2018

Thanks for the review.

Very bad service ' support

Jan 21, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: This is your IVR Screenshot at https://cl.ly/2q2x291G282K You donot care and may be dont know what is meaning of customer service.

Using your IVR my customer most of them gets either no call connection right away call disconnect and also they get Number donot exists.

11 Days ago this complaint raised but there is nobody who can check and update it.

Very bad service. Nobody care there for service support. I will not let you eat my hard earned money. I will take required legal action along with posting the online reviews. I have all the written records of the way your live chat people discuss with customer and ignore the support request.

As well as how you donot reply 11 days to a service request sent to your own support email id. I need my refunds...

Overall: I will never ever purchase anything from this company.

Good service

Aug 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Service quite stable. Account managers do a very good job

Cons: No conferencing or forwarding facility .