# Page 3 | MyOperator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MyOperator the right Unified Communications solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159433/MyOperator/reviews --- MyOperator 4.2 (68) [View alternatives](https://www.capterra.com/p/159433/MyOperator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MyOperator ## Showing most helpful reviews Showing 51-68 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use rJ ramesh J. manager Consumer Goods Used the software for: 2+ years ### "true value " November 19, 2018 4.0 Pros my operator team is doing job like honey bee. as my experience is good with that team. Cons software fulfill our requirement. its easy to use Review Source AR Anand R. Coordinator Used the software for: 2+ years ### "Simple Cloud Telephony " March 7, 2018 4.0 Pros Simple cloud telephony software, with all simple and minimal feature to handle any volume of incoming and out going calls. Cons There is no ios app. sms and call campaign/marketing options are not available on the fly. some hidden charges should have been restricted by default. Review Source Response from MyOperator March 16, 2018 Thanks for the review. Amit K. Managing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "MyOperator is truly Amazing!! " October 4, 2018 5.0 Pros The software is very easy to use. It is simple and meets the need of organisation very well. The best part I liked about the software the logs and how easily I can manage the users and departments Cons The free minutes offers were amazing but, the fact that IVR recordings are also included as part of the minutes of the call could be changed. Review Source Moses D. Manager- Support and Relationship Research Used the software for: Less than 6 months ### "Thumps -Up for MyOperator " October 3, 2018 5.0 Any company that sells a product. Its important that the product should be easy to use for anybody technical or non - technical. And what these guys have given, around the clock you call for a support they are there. Especially the support team. Pros The whole tool is perfect. User friendly. Cons Till now haven\`t seen anything yet, that can be can least liked. Review Source VR Verified Reviewer Founder & Managing Trustee Education Management Used the software for: 2+ years ### "My view " November 25, 2018 5.0 Handling enquiries and can't missing the enquiries Pros Cost effective Easy to use Never missed prospective enquiries Less reliablity of our own employees whom we can't expect to stay with us for a long run Cons Proper intimation should be given to the customers while configuring and adding users and service depends on the package. Review Source RS Ruchi S. Team Leader Information Technology and Services Used the software for: 1-2 years ### "MyOperator review" October 4, 2018 5.0 It has been nice experience while using my operator... Pros Easy to manage my followups & miscall database.. Cons Filter and export call and SMS logs...... Review Source AL Angel L. Admin Accounting Used the software for: 6-12 months ### "Operator easy" January 3, 2020 5.0 Overall the software was very helpful. I did have some problems with it. Its not whT i had expected it to be. Pros It works well. No lagging in the programing. Help features very helpful. Cons Crashed with multiple windows open. Had to call support. Reason for choosing MyOperator Pricing and the customer support it offers with any issues. Review Source PS Pooja S. Co Founder E-Learning Used the software for: 6-12 months ### "Decent" November 28, 2018 3.0 Decent. Good team but the product overall can be improved. Pros Good support system. our account manager is really helpful. Cons Its not user friendly. Call log doesnt work properly Review Source HW Henry W. Engineering Manager Computer Software Used the software for: 6-12 months ### "Seamless Experience in saving Sales Agent's time." March 7, 2023 4.0 Pros The application saves a ton of sales agents time by auto creating the Lead/activities on the Zoho CRM after a call. The call status, recording, call duration, description everything gets created automatically. Cons Please provide HRMS integration also with this application. Review Source AM Abhinav M. Senior Devops Engineer Computer Software Used the software for: Less than 6 months ### "Amazing Experience" March 7, 2023 5.0 Pros We are using Dialer app for outgoing calls and tracking logs. It works as a second number on the device without adding additional sim. It is handy and easy to use Cons Waiting for the new features to launch as committed by the team Review Source VR Verified Reviewer Accounts Associate Computer Software Used the software for: Less than 6 months ### "Excellent App" October 17, 2018 5.0 Pros The daily report generation by My operator gives your usage summary. User-Friendly. Call Logs Cons Everything Looks fine. I guess the logo looks simple if it can be redesigned. Review Source IM Ishan M. Sr. Manager Farming Used the software for: Less than 6 months ### "Good Company......Good support team...." October 6, 2018 4.0 Good Company......Good support team.... Pros UI part is easy to understand. Support team is also coperative Cons Less reports on missed calls, Support team is also coperative Review Source KT Krishanth T. Consultant - Head of Partnerships & Strategy Computer Software Used the software for: I used a free trial ### "Easy to set up and go live in minutes" February 21, 2023 5.0 Pros MyOperator is one of the best cloud telephony solution. The chrome plug in very useful, can completely avoid the complexity to build integrations that too with systems that does not have proper APIs. (and also save cost) Cons I do not see any cons. Everything works fine. Review Source DS Dushyant S. Director Hospital & Health Care Used the software for: Less than 6 months ### "Feedback" November 29, 2018 5.0 My operator helps us manage our customer calls in a better way and gives vaulable insights and findings which improves the result and sales. Pros Simple UI and functionality, friendly staff , prompt services. Cons I wanted a customized package as per my requirements, which is not available readily in the system. Review Source NH Najmul H. Marketing & Strategy Information Technology and Services Used the software for: I used a free trial ### "Call tracking & analytics Top brand " March 7, 2023 5.0 Pros We use this application for call tracking and analytics to measure the performance of our sales agent. Prime reports are really useful for us Cons Embed advance reporting in the panel itself for easy accessibility Review Source AN Animesh N. Director Business Supplies and Equipment Used the software for: 6-12 months ### "MyOperator review" October 10, 2018 4.0 KAM staff is excellent,Super seniors are non flexible. Pros Nothing as such actually, it is a good service platform I would say Cons Nothing actually,I think the behaviour of the senior executives can be improved. KAM executives are excellent Review Source PG Pranab G. Creative Director Media Production Used the software for: Less than 6 months ### "Easy, affordable communication at scale " February 24, 2023 5.0 Pros The entire team can work with just one number and across geographies. Cons We would like to explore if this app can be integrated with other regular apps that we use for communication like google suite etc. Review Source AJ Anjali J. Manager Consumer Electronics Used the software for: I used a free trial ### "Service " October 17, 2018 5.0 Pros Good and timely service, user friendly Cons Customer support service and easy to understand Review Source Similar Products Featured