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Built powers smarter construction finance. Software that mitigates risk, maximizes productivity and increases revenue, Built simplifies money management for lenders and contractors alike. Our core Construction platform, The Built Financial Toolkit streamlines billing and payments, alleviating the stresses of construction money management. Purpose-built for the industry, it augments popular industry software to work better for construction-specific needs. Sign up for a demo to learn more.
Provider
Built Technologies
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, Live Online, Documentation, In Person, Videos
Support
Email/Help Desk, Phone Support
Content Source: Built
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Built Reviews
Pros
It was easy to integrate and the response for our company and subs has been nothing but positive. I highly recommend this tool.
I can say with great confidence that using this online program has been extremely helpful when it comes to managing projects.
The product is pretty easy to use the customer support when we do have questions is pretty great as well.
Overall my experience with Built has been a positive one. The support team is fantastic and always responds quickly.
Cons
Once you have completed and submitted your inspection in the app, it is no longer available for review or to edit.
Adjusting to the new futures as they come has been a bit frustrating and challenging.
The moment malfunctions it’s a catastrophe to get it back running.
If I fail to logoff when closing software I am required to basically login twice for the next session.
"Excellent"
Pros: The workflow is excellent, it's extremely easy to use and submit reports.
Cons: no complaints really, connectivity is a hardware not software issue.
"Highly recommend - Huge Time-Saver!"
Overall: Onboarding was a bit shakey, but once we fully understand how the system worked, and worked out a few kinks in the first month, the time-saving element of utilizing this program has been through the roof. What was once a huge manual lift is now automated in numerous ways. My assistant and I are able to manage this aspect of our work remotely in a seamless way.
Pros: The key features are relevant and meet every use case our company experience. whether we want to pull information form ProCore, Quickbooks, or customize a lien waiver for a one-off scenario, Built can do it all. This has been a HUGE time-saver for our lean team.
Cons: Would be great to have a insurance certification tracker feature - which I hear is on the way.
"Problem with the Built Program "
Overall: I can't pay to get work started because I can't pay the sub contractor ! This is NO WAY TY I DO BUSINESS AND TH HEY HAD NO BUSINESS BUYING SUN TRUST BANK BECAUSE OF THE INEPTITUDE OF THE THE BANK AND IT'S SYSTEMS. I feel like the bank is screwing around and I don't have the supervisor's bosses name.
Pros: So far I don't like ANYTHING about it. Who ever wrote this bank's system doesn't have a clue about how to make it work correctly.
Cons: It's not working correctly and we can't as for draws when their Built system shows incorrectly that we've already taken money for a draw. So our current contractor can't be paid until this is fixed. The supervisor said no emails can only communicate thru Built. This has delayed us another month!
Vendor Response
"Best inspection platform I have used"
Overall: I am very pleased with using this platform. I wish other companies I have to complete inspections for would be the same.
Pros: The ease of navigating through the app and uploading reports.
Cons: Not being able to upload pictures from camera role.
"Inspectors Perspective"
Overall: I have been operating with Built with minimal direct communication with the administrators, which is in my liking. I'd prefer to have tutorials and explore the content to resolve any issues as in the end it makes me for familiar with the product. However, support staff has been there to help resolve questions/issues that I could not remedy. The process is very simplistic, and in my opinion mirrors the way I complete inspections for other lenders that do not utilize Built, but Built does it in a way that simplifies it for all users in the hub. Truthfully, I have more information readily available than with Lenders that do not use Built and I feel as though the information is being processed in a more timely manner. For me, this was always considered a service based business and speed with accuracy are the top aspects of providing great service; Built facilitates that end.
Pros: Built has minimized the amount of paperwork involved in completing progression assessments during the building process by streamlining the reporting process. Not only saving time, but also money and resources with not having to create several documents to transfer the data (reports, photo reports, invoices and conclusion summaries). This process allows for more time in the field to complete inspections on a daily basis therefore allowing more inspections to be completed. From my standpoint, and from what I understand in talking to builder during site visits, having the inspection completed quickly making funding available is a major benefit to keeping a project moving forward.
Cons: With any new application there are always tweaks that could be made, and ones that were supposed to have been made but are still not updated. This is not a con so much as just a learning curve for both the end user and the administrators. At least this company is resourcing feedback from the end users to isolate the desired improvements; I've used others that were too steadfast in believing they had created the perfect program which in fact was very difficult to use.