--- title: "Built Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Built Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more." source_url: "https://www.capterra.com/p/159434/Built/" page_type: "product" language: "en" --- # Built Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Built ## What is Built? Built powers smarter construction finance. Software that mitigates risk, maximizes productivity and increases revenue, Built simplifies money management for lenders and contractors alike. Our core Construction platform, The Built Financial Toolkit streamlines billing and payments, alleviating the stresses of construction money management. Purpose-built for the industry, it augments popular industry software to work better for construction-specific needs. Sign up for a demo to learn more. ## What is Built used for? [Construction Accounting](https://www.capterra.com/construction-accounting-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 86% Neutral 3% Negative 11% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Built?[Manage this product listing](https://www.g2.com/products/built/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Built 4.3 (35) VS. [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (35) Ease Of Use 4.7 (413) Value For Money 4.2 (25) Value For Money 4.6 (351) Customer Service 4.4 (31) Customer Service 4.8 (406) ## Built alternatives [4.5 (2,676)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) [4.3 (413)](https://www.capterra.com/p/2032/FOUNDATION/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2032/FOUNDATION/) [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/) [3.9 (414)](https://www.capterra.com/p/175831/Spectrum/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175831/Spectrum/) [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) [4.0 (1,061)](https://www.capterra.com/p/154874/Sage-Construction-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154874/Sage-Construction-Suite/) [View all alternatives](https://www.capterra.com/p/159434/Built/alternatives/) ## FAQs about Built Overview ### Which roles and teams benefit most from Built? Built is most used by finance leaders, business owners, and construction administration teams that manage lending, payments, and project documentation. Accountants and accounts payable staff use it to streamline draw processing and approvals, while inspectors, contractors, and executives rely on it for visibility into project status, compliance, and financial controls. Answer based on 35 reviews Overview ### What company size and industries is Built built for? Built is built mainly for small construction businesses, with 91% of reviewers from small companies and 74% from construction. It also serves midsize businesses at 9%, with additional use in real estate at 11% and banking at 6%, especially for construction accounting, the top use case for 35% of reviewers. Answer based on 35 reviews Features and Usability ### What are the key features of Built? Built offers project management, project planning and scheduling, and project tracking for construction workflows, plus financial management features such as accounting, budget tracking, accounts payable, and accounts receivable. It also includes compliance management, document management, construction loans, API access, and support for commercial, residential, and AEC industry use. Integrations ### Which third-party tools and platforms does Built integrate with? Built integrates with Procore, DocuSign, Docusign, QuickBooks Online Advanced, and Notarize eSign. Its catalog also lists Docusign and Procore, covering construction and e-signature workflows alongside accounting and notarization tools. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Built offer? Built provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced review of product steps and features. Answer based on 3 reviews Getting Started and Support ### What customer support options does Built offer? Built provides Email/Help Desk and Phone Support. Users describe the team as friendly, professional, and knowledgeable, with quick help during setup and questions. Some note a slight learning curve, but support is often described as responsive and helpful when issues arise. Answer based on 6 reviews ## Features AI summary Based on 357 Loan Origination reviews According to Capterra reviewers, these are the loan servicing features buyers prioritize most when evaluating a solution: - **Borrower Management** (**52%** of reviewers rated this feature as critical) - **Payment Collection** (**58%**) - **Loan Portfolio Management** (**66%**) Built includes other capabilities that reviewers also consider important, such as **Document Management** (**44%**). This feature helps teams keep borrower files, loan records, and supporting paperwork organized in one place, providing businesses with better visibility and easier access to the documents needed for day-to-day servicing work. Document Management 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Management 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Project Tracking 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish Accounts Payable 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers For AEC Industry 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Primarily serving architecture, engineering, and construction industry professionals Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Built 15 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - API: Application programming interface that allows for integration with other systems/databases - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Commercial: Specialized for organizations who focus on commercial projects and processes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Construction Loans: Type of loan used to finance construction projects - Document Management: Store, manage, and track all electronic documents in a centralized location - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Residential: Specialized for organizations who focus on residential projects - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Tracking: Monitor the progress of projects from start to finish - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. Features 4.1 (35) 4.1 Based on 35 reviews ## Pricing Value for money 4.2 (25) ### Starting price Free trial available Value for money 4.2 (25) 4.2 Based on 25 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Notarize eSign](https://www.capterra.com/p/198252/eSign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (31) 4.4 Based on 31 reviews ## User reviews Overall rating 4.3 Based on 35 reviews Filter by rating 5(24) 4(6) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent BS Ben S. CEO Financial Services ### "Sales People Harass You " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 3, 2026 Pros Nothing to reporrt that is postive. The people at this company are more interested in harassing prospects. Cons I asked not to be contacted and this us what I get back: “Didn’t realize it was a snarky,” not interested”- more an I don’t understand the offering one. I will make a note on our end- best of luck.” \[sensitive content hidden\] Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sarah M. Office Assistant Construction ### "New user but not overly impressed" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 July 10, 2025 I am a new user of this software and so far I have not been overly impressed with it. Perhaps the more I familiarize myself with it I will find more value in using it. Our company has had to use it to receive payment for a construction loan that one of our clients took out for their project. It seems like a hassle on our end. Pros The best part of this software is that I can view our clients project and see what payment has been made by the loan company. Cons I'm not finding it to be super user friendly. I'm not sure if it's the softwares fault, or the loan company's lack of entering the information they are supposed to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Thomas E. Senior Project Manager Real Estate ### "Integrations with other projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 6, 2023 Pros waiver management for monthly billings and payments Cons Connection with Procore is missing. Does not bring over all the information. Limited ability to customize between different project requirements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Arthur C. Owner Real Estate ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2023 Pros The workflow is excellent, it's extremely easy to use and submit reports. Cons no complaints really, connectivity is a hardware not software issue. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Aaron M. Inspector Construction ### "Best inspection platform I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2023 I am very pleased with using this platform. I wish other companies I have to complete inspections for would be the same. Pros The ease of navigating through the app and uploading reports. Cons Not being able to upload pictures from camera role. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GD Gary D. Home and Property Inspector Real Estate ### "Best draw inspection reporting platform available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 Love it. Pros app is very user friendly, pictures generally easy to take and zoom function available. % of completion is easy to input. Positive feedback from builders and timeliness of inspection completion. Cons camera has no "brightness" function; difficult to use when sun is low in the sky. Would love a map function that shows all current/daily scheduled inspections for route planning. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LB Logan B. President Real Estate ### "Great Framework for Project Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2023 Pros Easy to use software without unnecessary clutter. Cons Support response time can be slow at times. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MM Mariyah M. Business & Development Manager Construction ### "Awesome App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2023 Pros Easy to use and upload photos on the job site. Cons The mapping could be way better. I have spent multiple hours looking for jobs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Corey M. Inspector Construction ### "Inspectors Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2023 I have been operating with Built with minimal direct communication with the administrators, which is in my liking. I'd prefer to have tutorials and explore the content to resolve any issues as in the end it makes me for familiar with the product. However, support staff has been there to help resolve questions/issues that I could not remedy. The process is very simplistic, and in my opinion mirrors the way I complete inspections for other lenders that do not utilize Built, but Built does it in a way that simplifies it for all users in the hub. Truthfully, I have more information readily available than with Lenders that do not use Built and I feel as though the information is being processed in a more timely manner. For me, this was always considered a service based business and speed with accuracy are the top aspects of providing great service; Built facilitates that end. Pros Built has minimized the amount of paperwork involved in completing progression assessments during the building process by streamlining the reporting process. Not only saving time, but also money and resources with not having to create several documents to transfer the data (reports, photo reports, invoices and conclusion summaries). This process allows for more time in the field to complete inspections on a daily basis therefore allowing more inspections to be completed. From my standpoint, and from what I understand in talking to builder during site visits, having the inspection completed quickly making funding available is a major benefit to keeping a project moving forward. Cons With any new application there are always tweaks that could be made, and ones that were supposed to have been made but are still not updated. This is not a con so much as just a learning curve for both the end user and the administrators. At least this company is resourcing feedback from the end users to isolate the desired improvements; I've used others that were too steadfast in believing they had created the perfect program which in fact was very difficult to use. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JW Jimmy W. Owner / Draw Inspector Construction ### "Well Balanced!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2023 Built is amazing. Having used a few other apps / web based inspection reporting software, Built is hands down the best. Their customer service is top notch! Pros Built has allowed me to perform more inspections per day than with any other method available. Cons Once you have completed and submitted your inspection in the app, it is no longer available for review or to edit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/159434/Built/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FOUNDATION vs Built](https://www.capterra.com/compare/2032-159434/FOUNDATION-vs-Built)