# Built Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Built Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more. Source: https://www.capterra.com/p/159434/Built --- # Built Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Built ## What is Built? Built powers smarter construction finance. Software that mitigates risk, maximizes productivity and increases revenue, Built simplifies money management for lenders and contractors alike. Our core Construction platform, The Built Financial Toolkit streamlines billing and payments, alleviating the stresses of construction money management. Purpose-built for the industry, it augments popular industry software to work better for construction-specific needs. Sign up for a demo to learn more. ## What is Built used for? [Construction Accounting](https://www.capterra.com/construction-accounting-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 86% Neutral 3% Negative 11% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Built?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getbuilt.com/&name=Built) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Built 4.3 (35) VS. [4.5 (2,665)](https://www.capterra.com/p/56250/Procore/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (35) Ease Of Use 4.4 (2,637) Value For Money 4.2 (25) Value For Money 4.1 (1,628) Customer Service 4.4 (31) Customer Service 4.5 (2,196) ## Built alternatives [4.3 (2,207)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (288)](https://www.capterra.com/p/133101/Premier/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159434/Built/alternatives/) ## FAQs about Built Overview ### Which roles and teams benefit most from Built? Built is most used by finance leaders, accounts payable teams, and construction administrators who need tighter control over draws, invoices, and compliance documentation. Owners, vice presidents, and business managers use it for project oversight and cash-flow visibility, while inspectors, architects, and contractors rely on it to track approvals and funding progress. Answer based on 34 reviews Overview ### What company size and industries is Built built for? Built is used primarily by small construction businesses, with 91% of reviewers from small companies and 76% in Construction. It also serves midsize businesses at 9%, plus Real Estate at 12% and Banking at 6%. A common fit is construction accounting, cited by 37% of reviewers. Answer based on 34 reviews Features and Usability ### What are the key features of Built? Built includes financial management and accounting features, plus accounts payable, accounts receivable, and budget tracking. It also offers project management tools such as project planning, scheduling, and project tracking, along with document management, compliance management, construction loans support, and an API for connecting systems. Integrations ### Which third-party tools and platforms does Built integrate with? Built integrates with Procore, DocuSign, Docusign, Notarize eSign, and QuickBooks, with QuickBooks Online Advanced also appearing in reviewer mentions. These integrations cover construction management, e-signature, and accounting workflows, giving Built connections to the main platforms used for invoices, lien waivers, and payment processes. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Built offer? Built provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Built offer? Built provides Email/Help Desk and Phone Support. Users say support is friendly, knowledgeable, and helpful during setup and questions, with some noting quick assistance through the process. A few also mention a learning curve at first, but support staff helped resolve issues and adapt the product to their workflow. Answer based on 6 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Management 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Project Tracking 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish Accounts Payable 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers For AEC Industry 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Primarily serving architecture, engineering, and construction industry professionals Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Built 15 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Application programming interface that allows for integration with other systems/databases Track actual spending to ensure it's in line with the planned budget Specialized for organizations who focus on commercial projects and processes Track and manage adherence to policies for any service, product, process, or supplier Type of loan used to finance construction projects Store, manage, and track all electronic documents in a centralized location Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals Specialized for organizations who focus on residential projects Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 4.1 (35) 4.1 Based on 35 reviews ## Pricing Value for money 4.2 (25) ### Starting price Free trial available Value for money 4.2 (25) 4.2 Based on 25 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Notarize eSign](https://www.capterra.com/p/198252/eSign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (31) 4.4 Based on 31 reviews ## User reviews Overall rating 4.3 Based on 35 reviews Filter by rating 5(24) 4(6) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent BS Ben S. CEO Financial Services ### "Sales People Harass You " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 3, 2026 Pros Nothing to reporrt that is postive. The people at this company are more interested in harassing prospects. Cons I asked not to be contacted and this us what I get back: “Didn’t realize it was a snarky,” not interested”- more an I don’t understand the offering one. I will make a note on our end- best of luck.” \[sensitive content hidden\] Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sarah M. Office Assistant Construction ### "New user but not overly impressed" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 July 10, 2025 I am a new user of this software and so far I have not been overly impressed with it. Perhaps the more I familiarize myself with it I will find more value in using it. Our company has had to use it to receive payment for a construction loan that one of our clients took out for their project. It seems like a hassle on our end. Pros The best part of this software is that I can view our clients project and see what payment has been made by the loan company. Cons I'm not finding it to be super user friendly. I'm not sure if it's the softwares fault, or the loan company's lack of entering the information they are supposed to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Thomas E. Senior Project Manager Real Estate ### "Integrations with other projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 6, 2023 Pros waiver management for monthly billings and payments Cons Connection with Procore is missing. Does not bring over all the information. Limited ability to customize between different project requirements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Arthur C. Owner Real Estate ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2023 Pros The workflow is excellent, it's extremely easy to use and submit reports. Cons no complaints really, connectivity is a hardware not software issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Aaron M. Inspector Construction ### "Best inspection platform I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2023 I am very pleased with using this platform. I wish other companies I have to complete inspections for would be the same. Pros The ease of navigating through the app and uploading reports. Cons Not being able to upload pictures from camera role. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gary D. Home and Property Inspector Real Estate ### "Best draw inspection reporting platform available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 Love it. Pros app is very user friendly, pictures generally easy to take and zoom function available. % of completion is easy to input. Positive feedback from builders and timeliness of inspection completion. Cons camera has no "brightness" function; difficult to use when sun is low in the sky. Would love a map function that shows all current/daily scheduled inspections for route planning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Logan B. President Real Estate ### "Great Framework for Project Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2023 Pros Easy to use software without unnecessary clutter. Cons Support response time can be slow at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mariyah M. Business & Development Manager Construction ### "Awesome App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2023 Pros Easy to use and upload photos on the job site. Cons The mapping could be way better. I have spent multiple hours looking for jobs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Corey M. Inspector Construction ### "Inspectors Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2023 I have been operating with Built with minimal direct communication with the administrators, which is in my liking. I'd prefer to have tutorials and explore the content to resolve any issues as in the end it makes me for familiar with the product. However, support staff has been there to help resolve questions/issues that I could not remedy. The process is very simplistic, and in my opinion mirrors the way I complete inspections for other lenders that do not utilize Built, but Built does it in a way that simplifies it for all users in the hub. Truthfully, I have more information readily available than with Lenders that do not use Built and I feel as though the information is being processed in a more timely manner. For me, this was always considered a service based business and speed with accuracy are the top aspects of providing great service; Built facilitates that end. Pros Built has minimized the amount of paperwork involved in completing progression assessments during the building process by streamlining the reporting process. Not only saving time, but also money and resources with not having to create several documents to transfer the data (reports, photo reports, invoices and conclusion summaries). This process allows for more time in the field to complete inspections on a daily basis therefore allowing more inspections to be completed. From my standpoint, and from what I understand in talking to builder during site visits, having the inspection completed quickly making funding available is a major benefit to keeping a project moving forward. Cons With any new application there are always tweaks that could be made, and ones that were supposed to have been made but are still not updated. This is not a con so much as just a learning curve for both the end user and the administrators. At least this company is resourcing feedback from the end users to isolate the desired improvements; I've used others that were too steadfast in believing they had created the perfect program which in fact was very difficult to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jimmy W. Owner / Draw Inspector Construction ### "Well Balanced!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2023 Built is amazing. Having used a few other apps / web based inspection reporting software, Built is hands down the best. Their customer service is top notch! Pros Built has allowed me to perform more inspections per day than with any other method available. Cons Once you have completed and submitted your inspection in the app, it is no longer available for review or to edit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159434/Built/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FOUNDATION vs Built](https://www.capterra.com/compare/2032-159434/FOUNDATION-vs-Built) [GCPay vs Built](https://www.capterra.com/compare/159434-182990/Built-vs-GCPAY)