# Hunch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hunch the right Social Media Marketing solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159442/Hunch/reviews

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Hunch

4.7 (13)

[View alternatives](https://www.capterra.com/p/159442/Hunch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Hunch

Ease of use

4.5

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dušan S.  
Social Media Advertising Expert  
Telecommunications  
Used the software for: 1-2 years

### "Hunch helped us to improve our ROAS"

February 9, 2021

5.0

Team is great and ready to help you to achieve your best results. They even found solutions for some problems we considered unsolvable.

Pros

Hunch platform helps you to create dynamic ads that doesn't look like generic ones. Actually, they look like there was a team of designers working on them. Options for campaign settings and catalog management are also really great: After all, our ROAS jumped while we were saving valuable time.

Cons

Had no problems for now. really great experience.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Must have Facebook automation tool"

February 8, 2021

5.0

We solved mass ad creation and automated whole Facebook ad account. With Hunch we are saving a lot of time by not doing repetitive work.

Pros

With Hunch we managed to create ads for all products from our e-commerce store. It is a great tool if you don't want to create static or video ads manually. My team had a hard time creating ads for all our products (over 3000 products on our e-commerce store). With Hunch, you only need to predefine rules for the 1st ad creative and the rest will be done automatically with their app. There are endless possibilities for automating creatives for both images and video.

Cons

There is nothing that we dislike about the tool.

Review Source

JC

Janice C.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review"

February 9, 2021

4.0

Overall, it works as a platform to set up campaigns with a large number of creatives. I believe with the recent updates and improvements, it is much easier to use than before. However, would prefer if the video and image templates were more user-friendly.

Pros

1) Enables me to upload and set up campaigns easily with the automated campaigns. 2) Not so much about the software but the I really like the service that the Hunch team has provided. They are very quick to respond and the issues are usually resolved within the day.

Cons

1) Sometimes duplicates ad sets/ads when I pause and unpause the ad sets/ads. 2) Sometimes the syncs take a long while to complete. 3) The video and image templates are not user-friendly.

Review Source

BP

Bojan P.  
E-commerce Manager  
Sporting Goods  
Used the software for: 1-2 years

### "The perfect Facebook & Instagram ADS optimization partner"

February 9, 2021

5.0

In one sentence if you drive traffic from facebook and instagram ads to your web shop and don’t use Hunch then you are at a loss. We have been using it for almost 2 years and we do not intend to stop using this app. Revenue from users whic come from facebook and instagram on our web shop increased by 89% compared to the period when we did not use this application. Customer support is extraordinary and our account manager responds to us in an average of about 2 minutes. I recommended this application to everyone I know who advertises on Facebook and Instagram.

Pros

Where Easy to use Easier than in the facebook ads manager itself Customer support is extraordinary

Cons

Impossibility of Integration with Google Display Network Impossibility of post organicly in Facebook or Instagram

Review Source

Branko M.  
Digital Performance Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great software to improve your business."

April 9, 2020

5.0

Great experience overall. Recommend it to all who wants to improve their business.

Pros

Ease of setting up marketing campaigns as well as tracking results through analytics.

Cons

So far I have no objections. Integration with our business is remarkable.

Review Source

IF

Ivana F.  
Digital Campaign Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Save time and money"

April 9, 2020

5.0

Pros

It is easy for use. I don't spend much time as I used to do for set up the campaign. I have more time to think about strategy and scalling.

Cons

Slideshow option of the products is only thing missing from this application.

Review Source

TN

Ted N.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good Social Media Ad Software"

February 8, 2021

5.0

Great team. The campaigns run with Hunch have been strong performers.

Pros

The ability to have certain creative applied to specific geographic areas is a key feature for us. That, coupled with the feature of having weather based advertising makes this a very powerful tool. The team at Hunch is extremely responsive and willing to assist with any questions or concerns. Support for a tool like this is key and their team was quick to respond and helpful.

Cons

The cost is a bit high but it is an advanced tool. While support is good, there should probably be some more tutorials on how to self serve help for basic items like setup.

Review Source

TS

Travis S.  
Director of Marketing  
Sporting Goods  
Used the software for: Less than 6 months

### "Best thing we did to start scaling our business! "

April 9, 2020

5.0

We were able to custom our ads to match the sales and promotions on our website with ease. Rather than creating multiple ad images per item. They were able to install our companies promo bar directly into each ad we run that dynamically changes. It has been a game-changer for Facebook and Instagram.

Pros

I loved out they took the time to understand our business and make sure that our brand was represented through our marketing efforts. They really take the time to understand how the business works to get not only the best results but the best experience!

Cons

I wouldn't change a thing. They have helped me so much, truly making this an easy transition.

Review Source

MY

Millie Y.  
Manager, Digital Marketing  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great solution for dynamic creative templates"

November 13, 2020

4.0

It's been instrumental in getting our dynamic creative templates up for DPA and Automated ads. There are many features I am hoping will be released next. The team are very proactive in developing the offering.

Pros

Definitely the dynamic creative templates.

Cons

Ability to monitor, edit and optimize campaigns is very limited.

Alternatives considered

[SMARTLY.IO](https://www.capterra.com/p/160821/Smartly/)

Reason for choosing Hunch

Pricing was more competitive.

Review Source

MM

Magdalena M.  
Business Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Hunch experience "

February 8, 2021

4.0

Pros

Using Hunch daily to run campaigns works great for me. Automated function for running performance campaign have really good results. Help support is always online and happy to assist wich is great for a tool I still need to learn and is in continues develpoment.

Cons

Ux experience overall is not intuitive. Creating collection or carrousel ads in automated campaign is yet not live.

Review Source

DD

Deven D.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "On-Brand Creatives on Auto-Pilot"

February 9, 2021

5.0

Onboarding is world-class, the team took time to understand our brand and desired aesthetic, and the integrations work seamlessly.

Pros

Our bottle-neck has been keeping creative fresh and on-brand. Hunch allows us to templatize and standardize the creative process and we never have to worry about something looking "off"

Cons

I'm impressed so far. I have nothing to dislike at this point.

Reason for choosing Hunch

N/A

Review Source

DT

Dimitri T.  
Director of Digital Marketing  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A simple but powerful tool to leverage on large-scale creative testing"

February 24, 2021

4.0

Started out with dynamic product ads to try out various design layouts, where we learnt that it does not have much impact on the CTR. Later shifted focus on testing different images & messages on a larger scale, where I saw big value in terms of getting important learnings fast. Looking forward to testing user journeys in regards to funnels in the future. The team has always been dedicated, pleasant, professional and tried to deliver a personal touch to our project. Happy with the experience so far.

Pros

\- Dedicated & professional team with a personal touch - Convenient & smart product feeds for large-scale creative testing

Cons

\- Changes made in Facebook ads manager are not reflected and being overwritten with the next sync

Review Source

AK

Aleksandra K.  
Digital marketing manager  
Consumer Electronics  
Used the software for: Less than 6 months

### "TMC"

February 9, 2021

5.0

Best performing Ads for our Company.

Pros

It s fast, objective and easy to use.

Cons

For now everithing is fine, no complains.

Review Source

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