--- title: "InTouch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InTouch Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more." source_url: "https://www.capterra.com/p/159446/InTouch/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # InTouch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InTouch ## What is InTouch? Legal case management tool to automate reporting, emails, document management, and more. ## What is InTouch used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InTouch?[Manage this product listing](https://www.g2.com/products/intouch/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InTouch 5.0 (1) VS. [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price $18 per user, per month Starting Price $50 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (547) Value For Money 5.0 (1) Value For Money 4.5 (486) Customer Service 5.0 (1) Customer Service 4.6 (531) ## InTouch alternatives [4.7 (1,750)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (292)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (77)](https://www.capterra.com/p/165422/CloudLex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (160)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about InTouch Overview ### What company size and specific industries is InTouch built for? InTouch is designed for legal service providers, especially property law firms and property lawyers, that need cloud-based case management for agent tracking, SMS text messaging, quote calculation, and related case workflows. It is best suited to small and mid-sized legal practices handling property law matters. Features and Usability ### What are the key features of InTouch? InTouch offers client management, case management, and case notes for tracking client work, plus billing & invoicing and accounting integration for financial records. It also includes document management, document storage, and electronic signature, along with workflow management, task management, reporting & statistics, and a client portal for communication. Integrations ### Which third-party tools and platforms does InTouch integrate with? InTouch integrates with Microsoft Outlook, Microsoft Word, and Xero. These catalog integrations cover email, document editing, and accounting workflows, giving teams a focused set of connections for handling communication, files, and financial data within one system. Getting Started and Support ### What training and onboarding options does InTouch offer? InTouch provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided instruction, live online sessions allow remote walkthroughs, and documentation offers written reference material for self-paced review and ongoing setup support. Getting Started and Support ### What customer support options does InTouch offer? InTouch provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help for common questions. ## Features AI summary Based on 1,973 Legal Case Management reviews Capterra data shows that buyers of legal case management software rank the following features as their top priorities: - **Case Management** (**67%** of reviewers rated this feature as critical) - **Document Management** (**55%**) - **Client Management** (**55%**) InTouch supports all three of the features reviewers consider most important: **Case Management**, **Document Management**, and **Client Management**. Together, these capabilities help legal teams organize matters, keep case files and records accessible, and manage client relationships more effectively, allowing teams to stay on top of deadlines, maintain accurate documentation, and provide more consistent client service. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Case Notes Access and track notes regarding case activities and updates within case files InTouch 20 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Forms Management: Store, manage and track all forms in a centralized location - Mobile App: Access the system via a mobile application - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $18.00 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kyle M. Controls Engineer Industrial Automation ### "2 Thumbs up!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 Pros Usability User interface Ease of use Overall positive experience Cons After my time with the trial, I have to say I cannot find any cons to using it. I did not switch from another software though so I don’t have much to compare it to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.