Who Uses This Software?

Mixmax is perfect for large inbound & outbound sales teams, recruiters, entrepreneurs, customer success, and real estate professionals.


Average Ratings

32 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Pricing Details
    We have 3 tiers of pricing and charge per user.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Mixmax
  • mixmax.com/
  • Founded 2015
  • United States

About Mixmax

Mixmax is the next generation of email that improves your team's communication for unparalleled results. Our all-in one platform gives you one-click scheduling, templates, sequences (mail merge), Salesforce integration, team sharing, accurate reporting and much more right inside your inbox. Let Mixmax do all of the heavy lifting, so your team can focus on doing their job.


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Mixmax Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Mixmax Reviews Recently Reviewed!


An effective email extension for outbound communications.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: -It is super useful to schedule meetings.
-It has a perfect template for almost any occasion.
-It allows you to add polls to your email.

Cons: All the fancy features make it a little slow, so you will notice a slight lag. However, it's not a major concern.

Capterra-loader

My beloved dog Bella or Mixmax? I guess I'll go with Mixmax

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.

Cons: A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.

I love MixMax! Once you use it you can't go back

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the email tracking widget that lives in the email. I love that you can send specific times to client rather than you calendar link, and they don't have to leave the email to schedule.

Cons: I haven't ran into much. There have been a couple of bugs but those were cleaned up pretty quickly. Nothing other than that.

Overall: Ease of email tracking, don't have to go to another window. Easy to schedule appointments.

I love MixMax and all of its capabilities.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price. The features i use most besides email tracking is the ability to schedule emails and create email templates. I use both those features on a daily basis and I really don't know what I would do without it.

Cons: Sometimes MixMax glitches and for whatever reason doesn't track certain emails. It doesn't happen frequently enough for it to be a big issue. Also, you have to have MixMax installed on every computer you are sending emails from for the tracking to work. This can be a pain- I really wish it was just automatically hooked up to gmail so no matter what laptop you were using, it would track your emails.

Overall: Being able to track, schedule, and templatize emails.

My go-to tool for everything email.

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: You can simply do so much. MixMax has helped me increase the amount fo work I can do in a set amount of time, not only with sequences but also email reminders and templates.

Cons: I guess one thing is that, from time to time, it can be a little too complicated. There's a lot to do, and while the customer support is great, the platform itself isn't as intuitive as it could be

Overall: Sped up the process for everything email.

Excellent email tracking, One click meeting tool!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the mixmax tool. The sequence email features, the preview and tracking tools - all of it. I use mixmax daily. Not sure I could live without it honestly.

Cons: I am using the Small Business option which is the middle of the road option as I don't need to integrate with salesforce. I hate that I can't hide the mixmax branding when sending out sequence emails and calendar appointments. I am a paying customer but not compensated for branding them. I've mentioned this to customer support but they kind of blew me off. I love this tool but if someone came out with something comparable and made this slight adjustment, I'd switch.

Overall: I know exactly who opens my email and when.

The Best Email Productivity Tool!

Apr 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -You can track who opens your email even if you're sending it to a group.
-Scheduling meetings is pretty easy.
-You can send polls inside your email.

Cons: -You'll notice a slight lag at times.
-It's not available for Mozilla Firefox so you're forced to use Chrome if you want use it.

Great e-mail productivity tool!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mixmax is easy to use for managing e-mails, tracking e-mails, sending in bulk. Very helpful when reaching out to the masses and wanting to track who clicks on what e-mails. Also very useful for setting reminders to bring messages back to your attention when people don't answer them.

Cons: Had some buggy issues with having to install and re-install but customer support was great and walked me through each step. From an enterprise standpoint, they are also very flexible and open to feedback and implementing features that customers are looking for.

Overall: Helped my team and I manage our inbox, how many e-mails were sent, who clicked on what links in our e-mails, etc. We used from a candidate sourcing standpoint and to manage e-mails that went unanswered, kind of like a task manager.

This is my most used and favorite piece of software

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use starting out, as well as how easy it is to adopt new features on the platform. The dashboard and analytics are in a league of their own.

Cons: Having a little trouble attaching this to salesforce. That being said, it's more of a Salesforce problem than it is a Mixmax problem.

Overall: Refining the perfect email templates, as well as having an easy way to schedule future emails

Best Gmail extension ever, if you were to get one extension this would be it.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using Mixmax for years and was probably one of their first thousand users. Between read receipts and email footers and the dozens of other features they include I'd say Mixmax is one of the best software purchases I've ever made

Capterra-loader

I have been using mixmax for about a month so far and enjoy the software.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like the ability to see when and how people/prospects are opening, clicking, and reading my emails

I love this application!

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reminder features on it for for emails are amazing. I mean people used to just not reply to my emails and I couldnt keep track of everything going on as I was constantly working on multiple projects. This totally solved it and I would not be able to be even 1/15 as productive without this software.

Cons: It sometimes has odd bugs in the email client, I am not sure why but for the most part it seems like that has been resolved. I havent seen any issues in awhile.

Overall: Made me far more productive.

Capterra-loader

great bulk email sequencing tool for Salesforce hampered by buggy and incomplete implementation

Feb 02, 2018
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Multi stage sequencing allows "fire and forget".
Relative ease of loading from Salesforce, incl duplicate filters.

5 stars for the ideas - features and functionality
3 stars for ease of use, should go to 4/5 once implementation and quality addressed
If MixMax can sort these out real quick, they'll have a first class offering.

Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.

Cons: Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management)

2 stars value for money because of our costs associated with bug handling and work-arounds.
missing out on 3/4 stars.

Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .

Overall: Mass email automatic multi-stage sequencing integrated with Salesforce.com.
We prepare our leads in Salesforce, load them to MixMax and track the results back in Salesforce.

My likelihood to recommend could so easily be up at 9-10 but for the current quality weaknesses. The good news is that the quality issues are slowly being addressed.

Capterra-loader

good product, lacks integration and support

Jan 30, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: the features are useful for a sales person to automate workflow. templates, mass emails, analytics on opens etc.

Cons: at first they charged less, but on subsequent accounts i added they charged me more. I asked them to fix the billing but they weren't interested. will be switching to their competitor yesware

Capterra-loader

Absolutely fantastic, really!

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!

Cons: Two nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.

Great concept- wish it wasn't so buggy.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: This is a great product. I personally have enjoyed using it better than other systems out in the market.

Cons: The only problem that this software has is that it seems to always be down. It happens every month. At times it can be 2-4 times a month. There's nothing more frustrating than having your email not working how it's suppose to.

Capterra-loader

Great concept just tons of bugs

Dec 21, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really liked how you could create a cadence for your clients. Also that you were able to create different templates. I also liked the ability to read receipts right from our inbox. I also liked how it would add attachments. It made it so you could attach more documents in your inbox and also made them "links". Meaning- if someone downloaded the PDF you could see which PDF they downloaded.
Tons of value.

Cons: The only issue I had with this software was of how often it was down. It seemed like every month it had issues. This was a huge issue because all our email templates were stored in the system.
After a year and half of use, I switched providers. Though I miss a lot of the functions that Mix Max had it wasn't very reliable.

Capterra-loader

Great for Email tracking, Time management and Workflow Management

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used Hubspot Sales (Previously known as Sidekick) to track emails, create email templates, schedule calls.. the works. I got curious and decided to look into similar software and I found Mixmax.
Mixmax has added functionality compared to HubSpot sales but what I really loved about it was the ability to add polls and surveys in my email for my recipients to fill without clicking on a link that takes them away from my email. The Dropbox integration and twitter tweet link preview are also nice.
I love how emails composed in Mixmax but not sent is saved in Gmail's draft folder that was really helpful as I had spent minutes trying to create the perfect email to a client, forgot to send it and ended up freaking out when I couldn't find a 'Draft' folder in Mixmax, turns out it was saved in my Gmail's draft.

What I love about Mixmax is despite how many features it has, it's still simple to use and the dashboard doesn't show or list all the features. The sidebar at the left is still a bit overwhelming but it's straight to the point and the other features are hidden in the enhance button.

Cons: The invite a friend feature has a problem,

Overall: It helped me schedule and track emails, schedule meeting, and send polls & surveys without my recipients leaving my email.

Yup. Great functionality but it grinds G-mail to a halt, it does not work well with other G-mail Chr

Dec 04, 2017
1/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Lots of great and much needed functionality for G-mail. Calendar invites, image and document embeds with full preview, code embeds, large file attachments etc

Cons: It grinds G-mail to a halt, it does not work well with other G-mail Chrome extensions and in order to remove the MixMax branding you need to upgrade which is completely and utterly ridiculous.

Capterra-loader

Makes Email's A Bit More Exciting

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes sending emails a bit more fun. I love the idea of incorporating polls and other more interactive items in an email, versus a more traditional text approach. The visuals are really nice too.

Cons: I've encountered some issues (occasionally), where it would make the performance of the page a bit slower. I think there are certain items that sometimes load a bit slower, and this could be dependant on what browser is being used.

excellent , super easy to use , great value

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the integration with my gmail account make my job super easy, i can do follow up , can add photos and many other valuable features

Cons: that cannot be integrate with other tools that i use, if they can improve that in the future would be great due to will be all in one

MixMax is a great sales tool overall.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: MixMax has many features that are exceptional for sales. My favorite feature is the ability to share your calendar availability with prospective clients. This feature cuts out the unnecessary email(s) when trying to schedule a meeting. Once a slot is selected, the appointment automatically posts on my calendar. I have seen increased response rates as a result of this feature.

Cons: The expense associated with the premium features. The limitations on email tracking is certainly a drawback as well as the sheer expense of having a full sales team on MixMax.

Highly competitive to its peers such as YesWare.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Even at the lower levels, the program makes it very simple to design templates, track opens / downloads, and share information with team members.

Cons: The price is a bit high for some of the more advanced features, but that is mostly a subjective viewpoint.

Overall: Ease of use and automation of email templates and opens.

I really enjoyed the tracking option

Aug 31, 2017
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Tracking, Sending emails later, and the remind option. I also like the fact that I can sync my google docs with the software.

Cons: The unlimited storage part of the mail was frustrating at first. Once I figured out that I could uncheck the box it became a lot easier.

Love it!

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the best email tool available to a salesperson. I love the sequence functionality that allows me to automate my prospecting emails. Plus the insight I get from the engagement with my email is a huge advantage when following up with calls to that person. Can't recommend this enough.

Overall: This is an integral tool for any salesperson. There's no doubt that it's helped me close more deals, because of the insight it gives me.

Simply amazing

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I always know when an email is opened or a link is clicked. This alone is great, but then I can also use templates for emails I send often.

Cons: I really really wish I could keep it logged in when I'm using incognito mode. I semi-regularly get logged out when not incognito as well.

Overall: Email tracking
Templates

This is a beautiful email client that allows me to wow my network every time.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful.

Cons: I don't like how many of the features are locked up in the free version, but I guess it just shows how much value they're adding for me that I want them!

I been wanting something like this, forever. One Real Gripe.

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has its' own Calendly-like functionality built in! Can not only view if someone opened a multi-recipient email but tell WHO it was, no more "Someone opened" (I'm looking at you Hubspot). The schedule emails feature is the most robust out of a bunch of tools I tried in the past.

This tool was originally referred to me as a great template/canned response maker but it really is the other features that stuck out to me most.

SO MANY GOOD FEATURES!

FAVORITE PRO: It makes Gmail-Interface much smoother feeling and faster-seeming.

Cons: Reminders and follow ups as well is great - but I really can't tell the difference between the two features.

Some features feel a bit "bloat-y" - Yarn?! What the, is that?A little too ahead of the curve on that one.

UNFAVORITE CON: To completely eliminate the rest of their branding "Not using mixmatch yet?" from some of their neat tools, you have to get their highest-paid plan for $65/month. That is absolutely ridiculous. I thought I was being generous paying $29 a month for this tool because I fell in love with it, "where has this been all my life?" I Tweeted. But really you should at least take out the rest of the branding at that price point. It keeps deleting email drafts with no resolution, killing days of productivity.

Works within my Gmail and is awesome

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use the thumbtack, and also the snooze. It tells me who opened and read my emails along with also allowing me to show times people can meet with me within an email.

Lots of features in the lower priced tiers. One day I want to upgrade and have even more awesome stuff.

Cons: wish the upgrade wasn't so expensive. will just have to wait until another day to upgrade. I have come close a few times but that price jump is just too much.

MixMax made my work so much better.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MixMax has absolutely revolutionized how I use my email daily here at MongoDB. Without it, tracking important messages or scheduling meetings would be far more difficult. Thanks for being the best email productivity tool on the market for GMail.

Overall: Faster email management.

MixMax probably saves me from having to hire another admin, no joke.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Sequences, Templates and Scheduler every damn day. And the amazing customer service is ridiculous. I regularly recommend features and they put them right into the dev queue.

Cons: I used to absolutely hate the fact that you couldn't send the same sequence to the same email address more than once. But i told them about my use case and they implemented a toggle to fix it. So now my life is about 8-10x better.

Overall: It keeps me from having daily nervous breakdowns...no seriously, there are two types of people in this world: those who use mixmax and those who struggle with communication. its that simple.

Mixmax makes email so much easier

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sequences, timing, reminders, everything is easier since I've made Mixmax part of my daily email routine.