--- title: "Mixmax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mixmax Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more." source_url: "https://www.capterra.com/p/159470/Mixmax/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Mixmax Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mixmax ## What is Mixmax? Mixmax is the easiest-to-use sales engagement platform. It empowers revenue teams to move away from "spray and pray" prospecting with AI-powered next steps on who to contact, when to contact them, how to get in touch, and what message to convey. Mixmax helps reps engage hard-to-reach buyers with personalized, multi-channel sequences, email tracking and templates, calendaring, and engaging email enhancements like polls and surveys. They save time by working from their inbox instead of switching tabs, and automating repetitive tasks like Salesforce updates. Mixmax has an intuitive interface that reps love, helping them get up and running quickly. Without a duplicate or "shadow" CRM, implementation takes days, not months. Find out why 90,000+ active users love Mixmax today! Now available on Outlook. ## What is Mixmax used for? [Email Tracking](https://www.capterra.com/email-tracking-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) Top alternative Featured Overall rating Based on 236 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Extensive productivity feature set Detailed recipient engagement insights Inconsistent email management experience Starting price $89 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mixmax?[Manage this product listing](https://www.g2.com/products/mixmax/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mixmax 4.6 (236) VS. [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $89 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (236) Ease Of Use 4.0 (18,339) Value For Money 4.3 (184) Value For Money 4.0 (12,970) Customer Service 4.4 (177) Customer Service 4.1 (14,217) ## Mixmax alternatives [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (630)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [View all alternatives](https://www.capterra.com/p/159470/Mixmax/alternatives/) ## FAQs about Mixmax Overview ### What problems does Mixmax solve? Mixmax solves missed follow-ups, repetitive outreach, uncertain email engagement, and scheduling back-and-forth by providing email tracking, reminders, templates, sequences, scheduled sends, and in-email meeting options. Sales representatives, customer success teams, recruiters, consultants, marketers, and small client-facing teams use it to prioritize engaged contacts and manage high volumes of communication. Answer based on 176 reviews Overview ### Which roles and teams benefit most from Mixmax? Mixmax is most used by sales and account teams, including account executives, business development managers, and customer success leaders, for email outreach, follow-ups, meeting scheduling, and engagement tracking. Recruiters manage candidate communications and interview coordination, while founders, CEOs, and directors oversee relationship-driven outreach, pipeline activity, and team communication. Answer based on 235 reviews Overview ### What company size and industries is Mixmax built for? Mixmax is a sales engagement platform for B2B revenue teams, primarily serving small businesses, which account for 83% of reviewers. Its most common industries are Marketing and Advertising at 14%, Computer Software at 13%, and Information Technology and Services at 7%. Midsize businesses represent 11% and enterprises 5%. Answer based on 236 reviews Features and Usability ### What are the key features of Mixmax? Mixmax includes email tracking and email monitoring to show opens, replies, and engagement activity. Its reporting and analytics display email performance metrics such as bounce rates and spam reports. Inbox management supports follow-up reminders and scheduled sending, while email marketing features help teams manage partner and client outreach. Answer based on 23 reviews Pricing ### How much does it cost and what fees or limitations are included? Mixmax offers Growth at $65 per user/month and Growth + CRM at 89 per user/month, plus a free version and free trial. Reviewers value the feature set for outreach, but some say adding users, accessing advanced features, or removing branding can be expensive; tiered plans may limit customization. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does Mixmax integrate with? Mixmax integrates with 18 third-party tools, led by reviewer-confirmed Gmail and Salesforce Sales Cloud connections. Its catalog also includes Google Calendar, Google Drive, Slack, Zoom Workplace, LinkedIn Sales Navigator, and DocuSign. These integrations support email-based sales communication, CRM record updates, scheduling, document workflows, and team collaboration. Answer based on 63 reviews Getting Started and Support ### What training and onboarding options does Mixmax offer? Mixmax provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of features and setup steps. Getting Started and Support ### What customer support options does Mixmax offer, and how do users rate the experience? Mixmax offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, friendly, and responsive, particularly for troubleshooting setup issues. However, some report delayed responses across time zones, slower service as the company grew, and frustration with bug, billing, or feature-request handling. Answer based on 22 reviews Ease of use ### How easy is Mixmax to use for email outreach? Mixmax makes Gmail-based email outreach easy to manage with templates, scheduling, tracking, and meeting tools in one workspace. Sales teams and small business users often find the core workflow quick to learn, although the extensive feature menu, initial setup, and certain settings can feel confusing before users become familiar with the interface. Answer based on 64 reviews ## Pros and Cons Extensive productivity feature set 85% positive reviews out of 47 Most reviewers describe features as diverse, regularly updated, and helpful for automating sales and communication workflows. Inconsistent email management experience 37% negative reviews out of 67 Some users report email management issues, including formatting problems, lost drafts, and occasional disruptions in workflow. Detailed recipient engagement insights 86% positive reviews out of 43 Most reviewers find email tracking provides real-time notifications, open rates, and valuable recipient activity analytics. amit S. Team lead, 501 - 1,000 employees. "It is great for tracking emails and scheduling, though the free version has limited features." Comprehensive meeting and email scheduling 94% positive reviews out of 33 Most users report email scheduling streamlines meeting coordination, automates follow-ups, and saves significant time. ## Features AI summary Based on 1,898 Email Tracking reviews Capterra data shows that buyers of email tracking software rank the following features as their top priorities: - **Engagement Tracking** (**59%** of reviewers rated this feature as critical) - **Email Distribution** (**59%**) - **Contact Management** (**54%**) Mixmax supports all three of the features reviewers rate highest: **Engagement Tracking**, **Email Distribution**, and **Contact Management**. Together, these capabilities help businesses monitor recipient activity, send emails at scale, and keep customer information organized, allowing teams to follow up more effectively and manage outreach with better consistency. Contact Management 4.4 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 4.7 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Reporting/Analytics 4.4 (36) 52.78% of 36 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Tracking 4.8 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Campaign Management 4.6 (21) 33.33% of 21 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM 4.2 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Mixmax 61 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Auto-Dialer: System that automatically dials calls - Autoresponders: Create and automatically send premade copy in response to customer messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Sales Teams/Organizations: Caters to sales teams - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (236) 4.6 Based on 236 reviews ## Pricing Value for money 4.3 (184) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159470/Mixmax/pricing/) Enterprise Custom Quote Available It includes: - Advanced reporting and insights - Organization-level settings - Delegated sending - Salesforce tasks dashboard - Salesforce tasks in Sequences - Custom domain - Greenhouse integration - Pipedrive integration Growth + CRM $89.00 Per User,Per Month It includes: - Sequence Personalization - Round-robin calendaring - Reporting & analytics - Email polls & surveys - Salesforce integration Growth $65.00 Per User,Per Month It includes: - CRM integration via auto BCC - Template and sequence stats - Unlimited sequences - Schedule on shared calendars w/double-booking protection - Click and download tracking - Shared templates - Basic automation & workflow - Basic team performance reports - Round-robin team calendaring - Custom branded emails & landing pages SMB $34.00 Per User,Per Month Value for money 4.3 (184) 4.3 Based on 184 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (177) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (177) 4.4 Based on 177 reviews ## User reviews Overall rating 4.6 Based on 236 reviews Filter by rating Counts reflect reviews available in this feed. 5(162) 4(59) 3(10) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful AP Ashish P. Chief Marketing Officer Used the software for: 3-5 years ### "Great tool for startups and small companies starting out with SMB sales" 4.0 December 1, 2025 Mixmax is a great entry-level CRM tool. Email tracking and cold outreach features are great. However, as a company grows, you may outgrow it. Pros Mixmax is a really easy to use product because it's a CRM that works with your inbox. In fact, you hardly ever need to use the Mixmax tool, you can just do everything from Gmail itself. I like the tracking and cold email outreach features. Cons You still need a CRM tool in addition to Mixmax, which makes it an additional expense. If they had even a mini version of a CRM inside their tool, I would make it a great full-fledged CRM. amit S. Team lead Used the software for: 1-3 years ### "Efficient Email Tracking and Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 6, 2024 It is great for tracking emails and scheduling, though the free version has limited features. Pros Scheduling meetings was quick, and I could easily see when my emails were opened, helping me follow up on time. Cons Some of the advanced features require an upgrade, which can be limiting for basic users. CE CEO CEO Used the software for: 3-5 years ### "Reliable for tracking and communicating better with prospects" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2023 Great! Pros Great tracking capabilitiesIt enriches your texts with giphs, emojis that provide a friendlier approach Cons Sequences (campaigns) once they start it's hard to adjust or add new steps in-betweenNo ability to find emails TA Tech Advisor Tech Advisor Used the software for: 1-3 years ### "Great option for small to medium organizations." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 20, 2023 It's a great tool, but it is not hard to outgrow. As things ramp up, and campaigns become larger, another tool would be better to handle a larger volume of outbound emails. Pros It's really easy to set up and get it going since it integrates easily with Gmail. Cons It depends on having several users within Google Workspace, which makes the price ramp up fast. C& Co-Founder & CMO Co-Founder & CMO Used the software for: 1-3 years ### "Great for Inside Sales Cadences" 4.0 May 23, 2022 Pros Overall, Mixmax is pretty awesome. The features we lean on most heavily are mail merge (especially using dynamic fields) and email cadencing. It's a pretty good amount of functionality for the price though. Cons There are some features that are left to be desired. It seems like they just need to spend more time understanding how people actually use their product. Paul D. Education Consultant Used the software for: 1-3 years ### "18 month review of Mixmax" 4.0 February 21, 2023 Pros The email tracking has been very useful but the feature I utilise the most is the sequences to set emails to go out to prospects, it's efficient and user friendly. Cons A Home button is required, many times I just want to get back to the main page and there is no easy way of doing so. Rajan S. Startup Evangelist Used the software for: Less than 1 year ### "Easy and convenient setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2023 Pros Mixmax is easy to set up and implement. Our team uses it to use pre-built templates so we don't have to write identical copies for numerous clients. Also, the schedule a meeting feature is super helpful and we don't use any other tool for scheduling meetings. Cons Honestly, none. The tool is very straightforward with the offerings and user experience. Federico D. Sales Operations Director Used the software for: 1-3 years ### "Great company, with a great group of people behind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 Amazing! Special mention to \[sensitive content hidden\] Pros Mixmax has a great platform and an incredible Customer Success/Support/Tech Support team. They are very open to hearing feedback and working on recommendations provided Cons The grass is always greener in the neighbor's garden. I believe that Mixmax lacks some features (such as automations to update accounts on the rules), but honestly, nothing big. Mixmax is a great and very complete platform. C+ Coach + Consultant Coach + Consultant Used the software for: 3-5 years ### "MixMax gives me my sanity and time back" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2018 I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with. Pros I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH. Cons I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point. Mike F. Owner/ Founder/ Director of League Operations Used the software for: 3-5 years ### "Take your E-mail to the MAX! (MixMax Review)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2018 I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product. Pros I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy. Cons Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service. [View all Reviews](https://www.capterra.com/p/159470/Mixmax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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