# Page 6 | Mixmax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Mixmax the right Email Tracking solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159470/Mixmax/reviews

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Mixmax

4.6 (236)

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Last updated March 13th, 2026

# Page 6 - Reviews of Mixmax

## Showing most helpful reviews

Showing 126-150 of 236 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Engineering Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "MixMax to improve your productivity"

October 6, 2020

4.0

helps me to foster my productivity using the tool, great integration.

Pros

Really easy integration with gmail. option to add templates / sequences and in general manage your email strategy. tracking capabilities share availability

Cons

disconnected from gmail from time to time, and then you have to re-enable it again. Did not find a way to accept availabilities from few attendees for a single meeting.

Review Source

HT

Has T.  
founder  
E-Learning  
Used the software for: 1-2 years

### "MixMax really helps"

February 16, 2023

5.0

I love it and use it daily.

Pros

If your work is connected with emailing and further follow-ups, MixMax is what you need.

Cons

The mark that the email is sent via MixMax is kind of annoying.

Review Source

VY

Volodymyr Y.  
Head of Content  
Telecommunications  
Used the software for: 2+ years

### "Good enough"

February 24, 2023

5.0

Pros

Email tracking, it really help me in my work

Cons

price of an additional features is higher than they could be

Review Source

Chelsea B.  
Founder  
  
Used the software for: 1-2 years

### "Love the way this helps me insert meeting schedules directly into email. "

May 28, 2018

5.0

Easy scheduling, seamless, gives off a professional, confident image.

Pros

Easy to schedule meetings & times for emails to go out. It's also great to be able to check if an email you've sent has been opened.

Cons

Not sure - maybe it would be cool if it integrated with Nimble? But to be totally fair I haven't done much research on it besides its basic uses so it could have CRM capabilities.

Review Source

Lynda P.  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "great company"

February 4, 2019

5.0

easy to implement and use.

Pros

I love all the features but what sets them apart is their customer service. Really awesome.

Cons

nothing! Seriously good product and I would recommend it

Review Source

TP

Todd P.  
President  
Media Production  
Used the software for: 6-12 months

### "Mixmax Quality"

February 10, 2023

4.0

Good so far. No complaints . Unless this current issue doesn't get fixed. However, at this point I have confidence that this is going to get resolved.

Pros

Ease of use and follow up features. It helps me a lot with keeping track of my email contacts and reminders.

Cons

I've had a little trouble getting my dialogue box showing the actual link transferred over to my email. We are working on that now but it has taken a couple days to get it resolved. Still working on it now.

Review Source

VR

Verified Reviewer  
Test Engineer  
Computer Software  
Used the software for: 6-12 months

### "If you are a startup, you should be using this."

November 18, 2019

5.0

We have moved to MixMax after using YesWare and we can say that the experience has been great so far.

Pros

MixMax has improved by leaps and bounds. With mixmax there is an option to schedule individual emails which is great in cases where we might forget writing a follow up for some mails. The pricing is decent but they have been upping the price for sometime now. It connects seamlessly with SalesForce which is great.

Cons

There is no mobile app/integration which is very inconvenient. Sometimes the app gets swtiched off without notice and then you have restart the app.

Review Source

VR

Verified Reviewer  
Founder and CEO  
Retail  
Used the software for: Less than 6 months

### "Too eager to offer its services to people I email."

January 6, 2019

4.0

Pros

Easy to use. Increases productivity. Great Analytics Customizable Integrated well with Gmail Affordable

Cons

BEWARE, when you send test emails during the trial to see what they'll look like for your recipients, the pushy nudges that offer Mixmax to your recipients will not appear because the trial has full access and no Mixmax branding. Even if you choose a paid plan, Mixmax will push its services to people you email. I counted at least 3 attempts and cringed knowing my recipients were getting nudged to try a new app when I sent them emails/invites. I was on the 2nd tier of a paid plan and told that I have to upgrade more if I don't want those messages appearing. In my opinion, it's tacky. I can understand if I was on a free plan. I love the app. I just wish it wasn't so pushy to my recipients. -Sometimes the app is slow -Sometimes sending takes longer than usual

Review Source

VR

Verified Reviewer  
Board Member  
Civic & Social Organization  
Used the software for: 1-2 years

### "Probably one of the most powerful email productivity products in the market!"

November 13, 2018

5.0

Have used Mixmax to manage outreach to put on the largest undergraduate technology student conference in Canada!

Pros

Love the interface and thoughtful selection of features - fits a variety of use cases even if you don't primarily do sales and outreach.

Cons

Wish it was possible to set different track and reminder configurations for different contexts and email templates.

Review Source

TN

Tracy N.  
Recruiting Manager  
  
Used the software for: 6-12 months

### "Great e-mail productivity tool!"

March 13, 2018

4.0

Helped my team and I manage our inbox, how many e-mails were sent, who clicked on what links in our e-mails, etc. We used from a candidate sourcing standpoint and to manage e-mails that went unanswered, kind of like a task manager.

Pros

Mixmax is easy to use for managing e-mails, tracking e-mails, sending in bulk. Very helpful when reaching out to the masses and wanting to track who clicks on what e-mails. Also very useful for setting reminders to bring messages back to your attention when people don't answer them.

Cons

Had some buggy issues with having to install and re-install but customer support was great and walked me through each step. From an enterprise standpoint, they are also very flexible and open to feedback and implementing features that customers are looking for.

Review Source

EM

Ed M.  
cfo  
Real Estate  
Used the software for: 1-2 years

### "track emails with ease"

February 15, 2023

5.0

Great experience

Pros

Love mixmax. I have canned templates for all Stages of our process. Easy to select and track

Cons

So much to learn. Packed with features makes it hard to learn

Review Source

TB

Tanya B.  
Recruiter  
Consumer Services  
Used the software for: 1-2 years

### "Useful product "

February 16, 2023

5.0

Pros

It is so easy to integrate and very effective

Cons

Once emails are sent via our ATS, mixmax isn't activated.

Review Source

Justin L.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Great, but spammy"

December 19, 2018

4.0

Pros

It's a genius set of features, except there's a ton of spam in your emails when you try and put in links.

Cons

I need to control their constant branding, which even is in the text it inserts into email.

Review Source

Response from Mixmax

December 26, 2018

Thanks for the review. When you refer to 'a ton of spam in your emails' do you mean that your emails aren't delivered? Since we are integrated with Gmail we rely on their delivery rates. If you mean something else please let us know. Also, you can remove our branding and add your own - it's available for $120/year and you can find more info on our pricing page. Hope this helps.

JJ

Janine J.  
Director of Customer Success  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product - Especially for teams"

November 20, 2018

5.0

Mixmax is great for sharing templates, sending targeted bulk emails quickly and gaining insight into analytics

Pros

Great for creating templates and streamlining bulk emails I like that you can share templates with team members Integrations is nice Love the visibility into the metrics

Cons

I wish it integrated with more products. Other than that, I think it's great and very useful.

Review Source

Response from Mixmax

November 26, 2018

Thanks for the review. What products would you like to see integrated with Mixmax?

RT

Romain T.  
Sales Exec  
Information Technology and Services  
Used the software for: 2+ years

### "Loved it as a 'free' user - In the process of getting it approved in my company"

February 22, 2019

5.0

Very good indeed !

Pros

Ease of use, email tracking is an awesome feature for sales and also being able to easily share huge file without having to deal with the nightmare that is google docs sharing functionalities.

Cons

Didn't really the calendar propositions but it could be nice to have. Didn't have a lot of use for the templates and thought it was a bit complicated to manage. A tutorial would be great for this !

Review Source

RG

Rosa G.  
Senior Operations Manager  
Computer Software  
Used the software for: 1-2 years

### "Upleveled our team and reduced admin tasks"

April 2, 2020

5.0

Helped reduce admin tasks and increase sharing of templates

Pros

The Salesforce integration is great, allowing for easy visibility directly from your inbox; love the templating options and the ability to insert availability for a few team members at once

Cons

The only options seem to be to allow full visibility into the team's emails or no visibility, we wish there was something in between

Review Source

Derek H.  
Co-Founder  
Internet  
Used the software for: Less than 6 months

### "Mixmax is great!"

March 4, 2019

5.0

Pros

Mixmax was super easy to setup and honestly did a better job tracking my emails than other trackers I've used before. The fact that I can import my calendar into it and use it to track so much other activity is amazing as well.

Cons

I mostly use Mixmax for email tracking and don't use the full feature set. So if you look at it that way, it's a little pricier than the alternatives. If you use the full suite of tools though, it's an amazing value.

Review Source

Stefan Ć.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for email large email outreach campaigns "

March 27, 2019

5.0

Great tool for savvy marketers and PR professionals.

Pros

Mixmax helped us to stay on the top of expanding our client campaigns related to the PR activities, SEO and other. Tool easily can be connected with the your gmail address through integration. With Mixmax you can track who opened or not opened your email, click on the link, etc. Tool provides very useful statistics of how your emails performs.

Cons

Missing predefined name of recipient in the templates.

Review Source

OS

Olga S.  
It recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "MixMax"

February 11, 2023

5.0

you've saved me a ton of time.

Pros

I like that I can see how my emails are delivered, that I save time, and that there are templates for automation my work

Cons

I like that I can see how my emails are delivered, that I save time, that there are templates for the automation of my work

Review Source

ZA

Zeeshan A.  
Fraud Analyst  
Computer & Network Security  
Used the software for: 2+ years

### "Easy to track Open Rate"

November 28, 2020

5.0

Pros

You can easily track who open your email which helps in converting a lead.

Cons

Pricing is high as compared to other tools available.

Review Source

Laura M.  
Operations Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Wonderful Product"

November 13, 2018

5.0

I used the trial to keep track of donors I had messaged for a charity event. It was a very effective tool. I especially enjoyed the feature which tracked which messages were opened by recipients.

Pros

I liked how easy it was to use and how effective it made tracking e-mails. It was super helpful.

Cons

The cost, though reasonable, was unfortunately not a justifiable cost because I work at a startup. Though I have recommended this product to others.

Review Source

Ashley Daniel F.  
Communications Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Mixmax is a game changer"

November 13, 2018

5.0

Positive, useful and interesting. Highly recommended if you send emails to a bunch of contacts and need to gage if they are being opened or acted upon.

Pros

As a PR professional I appreciated the ability to build sequences based on complex and clause dependent excel charts. It was very helpful. Also the reporting is clear and easy to understand.

Cons

I'll be blunt, some of the price points are a little steep for various features.

Review Source

KF

Ken F.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Most feature-rich email tool!"

November 16, 2018

5.0

I love MixMax! The best email tool for sales people who do cold email outreach!

Pros

I like the ease of creating sequences and templated emails. All the features I need to do cold email outreach is there. Great sales tool!

Cons

Some features, such as removing branding, is a price increase.

Review Source

VR

Verified Reviewer  
Director of Sales and Marketing  
  
Used the software for: Less than 6 months

### "This is my most used and favorite piece of software"

February 12, 2018

5.0

Refining the perfect email templates, as well as having an easy way to schedule future emails

Pros

I love the ease of use starting out, as well as how easy it is to adopt new features on the platform. The dashboard and analytics are in a league of their own.

Cons

Having a little trouble attaching this to salesforce. That being said, it's more of a Salesforce problem than it is a Mixmax problem.

Review Source

DT

Don T.  
Director of Strategic Partnerships  
  
Used the software for: 2+ years

### "This is a beautiful email client that allows me to wow my network every time."

July 18, 2017

5.0

Pros

I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful.

Cons

I don't like how many of the features are locked up in the free version, but I guess it just shows how much value they're adding for me that I want them!

Review Source

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