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VTEX

VTEX

4.7 (17)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on December 29th, 2024.
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What is VTEX?

VTEX is a leading global commerce and marketplace solution provider that helps brands, retailers, manufacturers, wholesalers, grocers, CPGs, and others sell more, operate more efficiently, scale seamlessly and deliver remarkable customer experiences across all their channels and customer touchpoints. VTEX is the first and only commerce platform provider in the world with e-commerce, marketplace, and OMS in a single solution. VTEX supports more than 3,000 brands globally.

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VTEX Integrations

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How much is VTEX?

Starting From:
Not provided by vendor
Per Month
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
No set-up or license fee. VTEX offers an on-demand pricing model based on revenue share. To receive accurate pricing information, contact VTEX directly for pricing details.

VTEX Features

What solutions does VTEX provide?

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VTEX Reviews

Showing 5 of 17 reviews
Overall
4.7
Ease of Use
4.5
Customer Service
4.4

Most Helpful Reviews for VTEX

Verified Reviewer
CEO
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 2, 2019

"Expensive, not considered for small ecommerce"

Pros: Great solution, keep in mind that it is a hard player but really expensive

Cons: Pricing is set based on sales... this makes it quite expensive

ADRIANO I.
CFO
Retail, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 23, 2024

"Easy and smooth"

Overall: Our website's been operating for a few years now and so far we've had no problems at all.

Pros: We've tried other platforms before and Vtex is the easiest one to deal with.

Cons: Being very honest, everything has been good so far.

Ron D.
Ecommerce Manager / Online Marketing Manager
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
2.0
Reviewer Source
Source: Capterra
June 14, 2017

"We are currently using a very early version of Workarea (0.6). This review is based on version 3.2."

Pros: Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform.

Cons: I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term.

Francisco M.
HelpDesk Coordinator
Consumer Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 25, 2023

"intuitive digital commerce platform"

Overall: It exceeded my expectations in such a way that I recommend it as a great digital commerce platform that covers everything you need to showcase your products.

Pros: When it comes to making adjustments to the platform for the administration of our products, it is very intuitive and allows you to start working immediately without being an expert.

Cons: On the subject of integrations with other platforms, it falls a little short, but the tool fulfills what is necessary to provide an effective service when it comes to digital commerce.

Elisa R.
Directora ecommerce y digital
Supermarkets, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 10, 2023

"Scalable ecommerce"

Overall: Great overall experience

Pros: Scalable ecommerce with great customer success

Cons: Some parts cannot be personalized and the multi-language management is not as smooth as it could be