VTEX Ratings

Overall
5/5
Ease of Use
4.5/5
Customer Service
4.5/5

About VTEX

VTEX True Cloud Commerce Platform enables businesses to focus on their important work: selling online more effectively. VTEX is a total solution for todays multi-channel digital commerce needs, offering higher conversion rates, more organic traffic, lower TCO, and an auto-scaling infrastructure as a world-class option for todays eCommerce businesses. Learn more about VTEX

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Showing 10 of 10 reviews

Showing Most Helpful

Showing 10 of 10 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Leandro R.
Project Manager
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
February 23, 2017

“Why choose Vtex”

OverallI work with Vtex since 2014 and it is a great platform, from infrastructure to support. We are up more then 50 projects at Vtex and always have support that Vtex team in any problem. It is easy to administrator because it's modularized and easy to search the information that you need to change something or configure another thing. Vtex is a good company to work, because promove interection between your employers and us agencies.
Source: Capterra
February 23, 2017
Emilio S.
COO
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 24, 2017

“ Vtex covers various business models”

Overall With the same platform it was possible to structure a robust and scalable omnichannel architecture. In addition, the same software was able to serve all business models of the company: B2B, B2C, B2E and market place.
ProsAPI based, scalable, flexible and robust
ConsThe interface of some software modules does not provide a good usability experience for the user
Recommendations to other buyersIs the excellent option for the crossborder operations.
Source: Capterra
February 24, 2017
Arnaldo R.
director
Apparel & Fashion, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 23, 2017

“Great e-commerce solution”

OverallWe use VTEX in our online store and the results have been great. The optimization for search engines has generated a lot of traffic for our store. The configuration options for promotions are very good!
ProsHigher organic traffic, convertion rate, average order value and approved orders. Time for implementation is shorter and the costs are lower.
Recommendations to other buyersFor those who are serious about e-commerce.
Source: Capterra
February 23, 2017
Verified Reviewer
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 2, 2019

“Expensive, not considered for small ecommerce”

ProsGreat solution, keep in mind that it is a hard player but really expensive
ConsPricing is set based on sales... this makes it quite expensive
Reviewer Source 
Source: Capterra
April 2, 2019
JB Q.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 23, 2017

“I used it in several ecommerce projects and overall the platform is great. ”

OverallThe Business manager interfaces is very simple and easy to use for the merchant. Also the backend is rich of functionalities for example there are several rules to create a promotion. It is a true cloud platform so you don't need to care of all sys admin stuff and every few months there are new functionalities available on the platform.
Source: Capterra
February 23, 2017
Claudio M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 23, 2017

“Excellent platform”

OverallA very complete platform that caters very well to all customer segments they serve. I highly recommend it.
Source: Capterra
February 23, 2017
André D.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 23, 2017

“The best ecommerce platform”

OverallVTEX is the most complete ecommerce platform today. The key point for me is the application scaling within Amazon WS.
Source: Capterra
February 23, 2017
Gerard d.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
February 14, 2019

Reviewer Source 
Source: GetApp
February 14, 2019
Jofran L.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Reviewer Source 
Source: GetApp
October 23, 2018

Reviewer Source 
Source: GetApp
October 23, 2018
Jônatas M.
Founder & Digital Marketing Strategist
Food & Beverages, 1-10 employees
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
November 29, 2017

Reviewer Source 
Source: GetApp
November 29, 2017