# eComchain Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eComchain Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/159477/eComchain

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# 

 eComchain Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eComchain

## What is eComchain?

eComchain is Cloud-based eCommerce platform hosted on AWS and Microsoft Azure. Its unique offering is its B2B2C model, first of its kind for Manufacturers, Dealers and end Consumers for various verticals of the business. With eComchain,a manufacturer can reach out to a network of dealers on the eComchain's B2B eCommece platform. The dealers can in turn reach out to their end consumers through their branded specialized sites on the same platform.

## What is eComchain used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eComchain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ecomchain.com/&name=eComchain)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eComchain

5.0 (8)

VS.

[4.3 (657)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

$99

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (8)

Ease Of Use

3.8 (6,162)

Value For Money

5.0 (7)

Value For Money

4.1 (5,088)

Customer Service

5.0 (8)

Customer Service

4.0 (4,868)

## eComchain alternatives

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,680)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,640)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

[4.3 (331)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134005/PrestaShop/)

[View all alternatives](https://www.capterra.com/p/159477/eComchain/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Bulk Ordering

Accept and track orders with multiple items

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Management

Store and organize information about customers and previous interactions

Data Security

Protect sensitive data for digital privacy

eComchain 25 features

Accept and track orders with multiple items

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Store and organize information about customers and previous interactions

Protect sensitive data for digital privacy

Create and send email blasts/campaigns

Serves B2B organizations

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Group and package individual but related items as one package set

Access software remotely via mobile devices

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Design, communicate, and distribute incentives to perform a specific action

Accept and track repeat orders

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Get Advice

We can help you find the software with the features you need.

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Free Version

Basic

$99.00

Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LM

Loredana M.

Human Resource Manager

Staffing and Recruiting

### "eComchain Has Incredible Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2024

Pros

The capabilities of eComchain have been excellent. eComchain has been essential for ecommerce.

Cons

No issues when using eComchain. eComchain is so excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jabbar M.

MD

Consumer Services

### "Reliable and User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2017

Online sales is the major problem we are solving using eComchain. This increases our online presence.

Pros

Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried.

Cons

Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Nithin K.

Administrator

Consumer Services

### "B2B and B2C under one hood !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2017

Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers.

Pros

Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

Charles J.

### "A perfect place for online business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 22, 2017

ecomchain is very user friendly, with an updated technological specification. it comes with number of pre built templates to choose for any type of business verticles

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

PRAMESH D.

Physician

Health, Wellness and Fitness

### "Great Product Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2017

This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness

Pros

Easy Navigation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VT

Vontoba T.

COO

Retail

### "eCommerce product par excellence !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2017

Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes.

Pros

This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating.

Cons

It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WJ

Wade J.

### "All-in-one solution for an online store"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 20, 2017

If you are searching for an all-in-one solution for an online store, eComchain is a great platform to go to. Switched our ages old online store to eComchain with ease. No issues whatsoever faced while migration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Merrimac D.

### "Solved all my issues and more!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 17, 2017

I switched my e-commerce website to eComchain less than one year ago and the results have been amazing. Increased sales, outstanding customer support (really outstanding!) and ease of use are just a few of the positives we have experienced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159477/eComchain/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)