--- title: "eComchain Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eComchain Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/159477/eComchain/" page_type: "product" language: "en" --- # eComchain Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eComchain ## What is eComchain? eComchain is Cloud-based eCommerce platform hosted on AWS and Microsoft Azure. Its unique offering is its B2B2C model, first of its kind for Manufacturers, Dealers and end Consumers for various verticals of the business. With eComchain,a manufacturer can reach out to a network of dealers on the eComchain's B2B eCommece platform. The dealers can in turn reach out to their end consumers through their branded specialized sites on the same platform. ## What is eComchain used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eComchain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ecomchain.com/&name=eComchain) ## eComchain Overview Updated August 2026 AI summary eComchain is a cloud-based B2B and B2C eCommerce platform for small businesses seeking to manage branded online sales sites and channel partner relationships. It features catalog and inventory management, CRM, order and shipping management, multi-currency and multi-store options, promotions, and data security, with mobile access and bulk ordering to support sales operations and customer engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eComchain 5.0 (8) VS. [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $99 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 3.8 (640) Value For Money 5.0 (7) Value For Money 4.1 (498) Customer Service 5.0 (8) Customer Service 4.0 (473) ## eComchain alternatives [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Shopamine](https://www.capterra.com/p/10008735/Shopamine/) [5.0 (31)](https://www.capterra.com/p/10008735/Shopamine/reviews/) Starting price $345.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10008735/Shopamine/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (101)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [Wholesale Suite](https://www.capterra.com/p/204219/Wholesale-Suite/) [4.9 (88)](https://www.capterra.com/p/204219/Wholesale-Suite/reviews/) Starting price $148.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204219/Wholesale-Suite/) [View all alternatives](https://www.capterra.com/p/159477/eComchain/alternatives/) ## FAQs about eComchain Overview ### What company size and specific industries is eComchain built for? eComchain is designed for B2B and B2C companies, especially manufacturers, suppliers, and distributors that work with dealers and VARs. It is suited to businesses looking to support branded online sales sites for channel partners and grow revenue through those sales relationships. Features and Usability ### What are the key features of eComchain? eComchain offers multi-currency support, bulk ordering, and B2B commerce features alongside catalog management and shopping cart tools. It also includes inventory management, order management, shipping management, returns management, CRM, reporting and analytics, promotions management, email marketing, and multi-store capabilities for handling sales and customer activity. Getting Started and Support ### What training and onboarding options does eComchain offer? eComchain provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does eComchain offer? eComchain provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common issues cannot be stated here. ## Features AI summary Based on 8,654 eCommerce reviews Not all eCommerce products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) eComchain includes **Data Security** and **Order Management**, helping businesses protect customer information and handle purchases efficiently from checkout through fulfillment. However, it does not offer **Website Management**. Instead, it provides other highly rated capabilities, including **Shopping Cart** (**46%**), **Inventory Management** (**45%**), and **Mobile Access** (**45%**), giving teams practical tools to support online buying, track stock levels, and manage operations on the go. Bulk Ordering Accept and track orders with multiple items Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Management Store and organize information about customers and previous interactions Data Security Protect sensitive data for digital privacy eComchain 25 features ### All Features - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Management: Store and organize information about customers and previous interactions - Data Security: Protect sensitive data for digital privacy - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reordering: Accept and track repeat orders - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 5.0 (7) Free Trial Free Version Basic $99.00 Per Month Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM Loredana M. Human Resource Manager Staffing and Recruiting ### "eComchain Has Incredible Capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2024 Pros The capabilities of eComchain have been excellent. eComchain has been essential for ecommerce. Cons No issues when using eComchain. eComchain is so excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jabbar M. MD Consumer Services ### "Reliable and User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2017 Online sales is the major problem we are solving using eComchain. This increases our online presence. Pros Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried. Cons Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nithin K. Administrator Consumer Services ### "B2B and B2C under one hood !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2017 Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers. Pros Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Charles J. ### "A perfect place for online business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 22, 2017 ecomchain is very user friendly, with an updated technological specification. it comes with number of pre built templates to choose for any type of business verticles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD PRAMESH D. Physician Health, Wellness and Fitness ### "Great Product Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2017 This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness Pros Easy Navigation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Vontoba T. COO Retail ### "eCommerce product par excellence !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2017 Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes. Pros This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating. Cons It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WJ Wade J. ### "All-in-one solution for an online store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 20, 2017 If you are searching for an all-in-one solution for an online store, eComchain is a great platform to go to. Switched our ages old online store to eComchain with ease. No issues whatsoever faced while migration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Merrimac D. ### "Solved all my issues and more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 17, 2017 I switched my e-commerce website to eComchain less than one year ago and the results have been amazing. Increased sales, outstanding customer support (really outstanding!) and ease of use are just a few of the positives we have experienced. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/159477/eComchain/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.