--- title: "Infrrd Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infrrd Software - reviews, pricing plans, popular comparisons to other Data Extraction products and more." source_url: "https://www.capterra.com/p/159479/Infrrd/" page_type: "product" language: "en" --- # Infrrd Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infrrd ## What is Infrrd? Infrrd removes digital transformation bottlenecks caused by manual data entry and performance limitations of OCR. Our Intelligent Document Processing platform helps you maximize straight-through processing, and our template-free approach outperforms OCR when there are many document types and variations. Infrrds unique ML-first approach can automatically extract data from documents with complex visual elements, such as images, tables, graphs, handwriting, symbols, logos, and rubber stamps. ## What is Infrrd used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/)[OCR](https://www.capterra.com/ocr-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infrrd?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://infrrd.ai/&name=Infrrd) ## Infrrd Overview Updated August 2026 AI summary Infrrd automates data extraction for businesses of all sizes, offering cloud-based tools for capturing information from documents, images, and web sources. With features like API access, auto extraction, OCR, batch processing, and data transformation, it helps organizations manage high-volume workflows, reduce manual entry, and connect extracted data to other business systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infrrd 4.2 (5) VS. [### VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (7,622)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting Price $2000 Per Month Starting Price $49 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.5 (7,623) Value For Money 4.0 (4) Value For Money 4.7 (7,506) Customer Service 3.8 (4) Customer Service 4.5 (7,255) ## Infrrd alternatives Highest Rated [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (567)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) [Doxis AI.dp](https://www.capterra.com/p/195473/Klippa/) [4.8 (31)](https://www.capterra.com/p/195473/Klippa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195473/Klippa/) [DataSnipper](https://www.capterra.com/p/10002513/DataSnipper/) [4.7 (131)](https://www.capterra.com/p/10002513/DataSnipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002513/DataSnipper/) [Rima](https://www.capterra.com/p/10036855/Rima/) [0.0](https://www.capterra.com/p/10036855/Rima/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036855/Rima/) [View all alternatives](https://www.capterra.com/p/159479/Infrrd/alternatives/) ## FAQs about Infrrd Overview ### What company size and specific industries is Infrrd built for? Infrrd is designed for enterprises that process thousands or more document pages each month and need to reduce manual data entry or go beyond OCR-based automation. It is best suited for large organizations with high-volume document workflows across industries that handle significant paperwork and data extraction. Features and Usability ### What are the key features of Infrrd? Infrrd offers data transformation, data extraction, and document automation for handling structured and unstructured content. Its feature set also includes optical character recognition, auto extraction, batch processing, workflow automation, and document management, plus API access, natural language processing, full text search, and web data extraction. Getting Started and Support ### What training and onboarding options does Infrrd offer? Infrrd provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction, while live online sessions allow guided learning and setup through virtual meetings. Getting Started and Support ### What customer support options does Infrrd offer? Infrrd provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep support. These channels let users reach assistance by message, self-serve guidance, phone, or live contact at any hour. No reviewer feedback about response speed or support quality is available in the catalog data. ## Features AI summary Based on 2,672 Data Extraction reviews Capterra reviewers highlight these as the features buyers value most when choosing data extraction software: - **Web Data Extraction** (**58%** of reviewers rated this feature as critical) - **Data Import/Export** (**48%**) - **Auto Extraction** (**40%**) Infrrd supports **Web Data Extraction** and **Auto Extraction**, covering two of the top capabilities buyers look for in this category. However, it does not include **Data Import/Export**. Instead, it offers **API** (**55%**), which gives businesses another way to connect extracted data with other systems and workflows. Together, these features help teams capture information from web sources, reduce manual processing, and move data into downstream tools more efficiently. API Application programming interface that allows for integration with other systems/databases Auto Extraction Automatically capture data from documents, records, or other online sources Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Data Aggregation and Publishing Assemble data from multiple sources Data Capture and Transfer Import, collect, and capture data from multiple sources Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Infrrd 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Auto Extraction: Automatically capture data from documents, records, or other online sources - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Data Aggregation and Publishing: Assemble data from multiple sources - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Extraction: Extract documents and document data from data sources - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Address Extraction: Extract email addresses from multiple data sources - For eCommerce: Intended to be used by online stores - Full Text Search: Search for specific words or phrases within a document or database - Image Extraction: Extract images and image data from multiple data sources - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Phone Number Extraction: Extract pricing data from multiple data sources. - Predictive Analytics: Predict future data based on historical data sets - Pricing Extraction: Extract phone numbers from multiple data sources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Web Data Extraction: Extract data from any online source. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.0 (4) Free Trial Basic $2,000 Per Month Value for money 4.0 (4) 4.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(3) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Analyst Research ### "An amazing platform that improves business processes and transforms operations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 19, 2022 Pros I like the way it can easily eliminate bottlenecks created by manual data entry and unlocks data from complex documents to facilitate digitization. Cons It would be great if it can implement additional features like building an end-to-end vertical solution by using third party components. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Alex J. CEO Financial Services ### "Not just OCR but other extraction too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 Automating manual data entry work for RFP documents Pros They can extract data that other traditional OCR companies cannot. Things like stamps, handwritten notes and complex table layouts. Cons Data Review UI - it needs to be redesigned and made a lot more user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GY Greg Y. Operations analyst Financial Services ### "Wonful service, wonderful company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 100 % satisfied Pros The API. The easiness to comprehend it. Cons None. Everything works perfectly with us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Brian G. Consultant Computer Software ### "Great AI for receipt review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 1, 2019 Great for clients to upload receipts Pros Ease of use, open API for integration to Swell and Salesforce Cons Using Postman to test online has provided some difficulties Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT David T. Technical Director Information Technology and Services ### "Need OCR solution don't use Infrrd" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 3, 2018 Very poor with the sales team and took a lot of pushing to get help from the technical. I do not recommend you use this company for any OCR requirements, the API is slow to respond, and at best Receipts or Invoices being scanned were at best 70% accurate which meant the User would have to correct the details, making the solution 30% inadequate, we worked to improve quality of the image and size to strike the best balance of speed and accuracy. Pros In fairness we did get some great support when developing against their API, they don't have any examples in code, so our team needed to buld from scratch, but when pushed they offered some tips and pointers as well as some snippets of code. Cons Having spent months of work developing against their API, and with customers wishing to trial the solution they released v2 API with no notification or warning, we had to completely re-write the integration which took weeks, they turned v1 off with no backward support. We also had to pay retail price without margin or commission just so that we could demo their solution to our customer base and prospects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2018 We appreciate hearing from our customers when it comes to how we could improve, David. I'd be glad to discuss your concerns in more detail, and invite you to send me an email at OCR\_Support@infrrd.ai. Veronica, Infrrd Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.