Dolicloud

Dolibarr ERP CRM


5 / 5
24 reviews

Who Uses This Software?

Thanks to its modularity (several hundred of business modules), Dolibarr meets the needs of any type of business of any size.


Average Ratings

24 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Dolicloud
  • www.dolicloud.com/
  • Founded 2003
  • France

About Dolibarr ERP CRM

Open source solution for all around business management: Sales, Invoicing, Agenda, Stock, Purchase Orders, Emailing, Accounting, Expense report, Leave requests. Several hundreds of modules are available according to your need.


Dolibarr ERP CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management
  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Account Alerts
  • Asset Management
  • Expense Tracking
  • Household Tracking
  • Influence Tracking
  • Lead Management
  • Marketing Management
  • Relationship Tracking
  • Team Assignments
  • Territory Management
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Automatic Formatting
  • Calendar Management
  • Collaboration
  • Contact Management
  • Content Repository
  • Document Management
  • Electronic Signature
  • Knowledge Library
  • Pipeline Management
  • Requirements Management
  • Revision Management
  • RFP Management
  • Task Management
  • Templates
  • Version Control
  • Catalog Management
  • Compliance Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management
  • Automated Quoting
  • Catalog Management
  • Client Portal
  • Contact Management
  • Customizable Branding
  • Discount Management
  • Pricing Management
  • Product Configurator
  • Customer Portal
  • Delayed Billing
  • Discount Management
  • Dunning Management
  • Invoice History
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Donations
  • Subscription Billing
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management
  • Billing & Invoicing
  • Client Management
  • Data Warehousing
  • For Investment Advisors
  • For Traders
  • Order Management
  • Portfolio Accounting
  • Portfolio Rebalancing
  • Risk Management
  • Tax Management
  • Technical Analysis
  • Wash Sale Detection
  • Audit Management
  • Contact Management
  • Customer Database
  • Self Service Portal
  • Supplier Master Data
  • Transaction History
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Performance Rating
  • Vendor Qualification Tracking

Dolibarr ERP CRM Reviews Recently Reviewed!


Excellent choice for Small & Medium Businesses

Sep 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This cloud Open Source CRM & ERP Sofware is an excellent choice for SMB Businesses. I have been working with Dolibarr for more than 3 years now. It has improved enormously since I started using it, and it keeps growing every release, displaying beautiful new functionalities. It has a large global community, and therefore there is plenty experience to share among users and partners.

Cons: It still has some features to develop, like Planning and Forecasting, and some details related such as recurrent events in the Calendar, which are not covered yet, but I understand that these are considered in the product roadmap as new enhancements.

I'm working for a Dolibarr software specialist. We use Dolibarr every day for our business.

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We chose to become a Dolibarr specialist because it's an open source software, wich allows our customers to have a personalize solution.

Dolibarr is an adaptable and scalable software that can meet the needs of many activities.

With Dolibarr you have the choice:

- Free download of the software and do the installation yourself

- Personalize your Dolibarr with differents modules available on Dolistore (the marketplace of Dolibarr)

- Contact an expert who will help you with your installation, an evolution, a training, an assistance.

The Dolibarr community is very active and allows the software to evolve very quickly.

Cons: The standard of the software doesn't do everything, but for me it's better , because we can personnalize our Dolibarr with the really necessary features.

Capterra loader

Software developers' delight

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you have a web hosting, you can install this software through your web hosting account and then access the same anywhere on the cloud. You can also choose the option to download this software on your PC (Windows, Ubuntu, Fedora-Redhat-Mandriva). Liked the modular approach that helps select run only the modules one need. Being a free, open source software, it is software developers' delight. For instance, right now, GST is a hot market in India. Why not come out with your own GST module! There is Dolistore where software developers can market their developed module.

Cons: Although basic ERP needs of small and medium enterprises are well met, if you immediately want a feature-rich software that helps comply with the existing federal setup of your region, it will need customization which may require adding/tweaking codes. For instance in India as part of the mandatory GST compliance, one needs a specific GST module which is not present with the shipped version.

Established since three years, I was looking for an easy and complete software to manage my company

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no very hard installation needed, backup and restore very easy, complete solution for ERP/CRM, in constant evolution. When you know nothing in these kind of software, you learn very quickly to use Dolibarr without help. Very intuitive, light and performing. I have tried other commercial solutions but I stayed with Dolibarr

Cons: You have to learn the use of Dolibarr on your own because there is no customer support (but the forum can help you whenever you have some issue).

Overall: My company is managed with Dolibarr and I am very happy to use it for this purpose since the creation of my company.

Use the software for 14 years now because of it's stability. That's why we advise it to our clients

Nov 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Userfriendly program with a lot of options which you can activate just when you need them. Specific business needs can be realised by customize the modules without any programming skills. A very flexible program with a lot of potential for the future.

Cons: Graphic interface style is outdated. Improvement of the UI in next release would be nice.

The calendar lacks the option for recurring appointments.

Because there is no customer support, we decided to make our own manuals & organize user-sessions to support our clients with the Dolibarr product.

An easy to use solution with a complete ecosystem

Mar 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

A lot of feature

Cons: No direct customer support. Need to have a contract with a partner

Overall: I choosed to use and provide to my customers Dolibarr ERP CRM because it is an easy to use solution that can fits all companies profiles. This is a powerfull business suite with thousand of applications (billing, orders, stock, agenda, emailing, purchase orders, projects, expense reports, ...).

There is also a very active ecosystem of other companies, addons to complete the solution.

Then, it is eas for a developer company to enhance the application to provide new features with specific development.

Using it since august 2003 (14y!) easy to use

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Dolibarr is easy to use, evolves regularly thanks to a generous team of developers. I use it almost every day. It is not limited in the number of users who have the right to connect. Dolibarr can be installed on a hosted or dedicated server, on the internet or locally. It suits me perfectly. The fact that it is a whole web solution, allows to be cross-platform.

Dolibarr user since 2011. Now i manage my training center with two agencies with ease... No doubt...

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Simple to : install, configure, use, and update... As computer scientist, i also like th ease to move dolibarr across servers and so on.

Cons: not able to hide field by configuration. Can be very easy by générating css to hide some field having a checkbox field list to show or hide a field. But for that : fields must have an id in html... And it's not the case.

Easy ,rich functionality ,easy to customize, fast working speed ,good design

May 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast speed ,easy to use ,rich functionality ,easy to customize ,fits many businesses workflows ,easy to translate

Cons: Support ,if i post something on forum no reaction at all. Only french forum is active i think but not many people knows French ,customization of pdf documents is hard

Overall: Its good product reliable stable fast php based huge plus, and its easy to use and setup

Integrator and developer since 2003

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The main feature of Dolibarr ERP CRM is its ease of use. It is easy to install, easy to use and easy to develop.

Cons: Some modules/features are still missing, like a production module (planned for end of 2018), and reporting tools are missing

Many companies are using Dolibarr in an international environment with efficiency and success.

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. the customization facilities

2. the reactive and efficient community of users AND of the development team.

Cons: The update process is a too long process with many files to transfer.

A version with a financial accounting module will be great.

I daily works on Dolibarr and I think that is perfect to manage my web-agency.

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's simple to use and to learn. Its structure based on modular approch lets to active only necessary features.

Cons: Graphic interface. Template style is old. I think that would be very important to improve graphics interface in next release .

Amazing for a free ERP system

Dec 04, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: * Free to use (open source)

* Multilingual

* Full-featured

* Open source, so we can build own modules

* Frequently updated

* Widely used in low-cost countries, providing a source of expertise

* Cloud app

Cons: * French developed, so almost no info in English, other than a not-very-helpful wiki

* Zero 3rd party documentation explaining how to set it up - if you are not used to ERP and Accounting systems, getting started is hard

* Takes time to find people who know the product in depth

* Need some technical expertise to host

Overall: Steep learning curve, but amazed at the breadth of the product and the configurability of it. Architects have clearly been refining Dolibarr for many years, and the product works as advertised and is very stable. Hard to understand why this software is not more popular in Western countries. Key attractive point for us was the multilingual capability (including support of 2-byte languages like Chinese and Japanese), and the open source nature.

Comprehensive and integrated business software for my company

May 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use without special technical knowledge. Frequent update, new features in each new version.

Cons: The web interface is not mobile friendly, of course, there is DoliDroid but only for Android and not for iOS devices.

I use dolibarr since 2011. it is easy to handle and it is really reliable

May 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its reliability. When dolibarr releases a new version, it has been tested and retested. The software is therefore very reliable and the version rises, do not do little

Perfect ERP solution for FOC

May 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every feature a ERP should have for Free of Cost

Frequent update

Useful new features with every update

All I need to manage my company

Jan 27, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Comments: A tool to enable a company to have enterprise level applications. I run several businesses with Dolibarr and I am very happy ti have found software providing me all i need it manage them with no need to spend time to learn complex processes.

Pros: With no technical knowledge, you can manage your prospect, customers, agenda, stock, bank account, customer and supplier orders, timesheet, expense reports and more. Installation and setup need only few minutes even if you decide to host software yourself.

Cons: There is no dedicated application for Iphone, Software must be used with Safari.

A Very Useful Program

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Dolibarr ERP is a very simple, but very powerful and complete. Great to manage a business enterprise or a company, small or medium size. It has all the features and functions of ERP for Free.

Pros: Point of sale Project management and Gantt charts Timesheets Bank account management, reconciliation Ledger Stock management Mass emailing Management of employees leave requests

Cons: Orders management Contracts management Agenda Foundations management module LDAP integration Installer for Windows, Debian/Ubuntu, Fedora/Redhat/OpenSuse or online Server

Best choice for SMB

Jun 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Very easy to use, good fit for SMB and near Mid-range companies. It is very flexible for future needs. Also it has ldap integration.

Cons: WebUI is not mobile friendly, there is some glitches. Reporting modules need improvement. I think developers must focus reporting section firstly.

Easy to set-up, easy to use, and the workflow is well thought out.

Aug 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is completely customizable to suit the needs of my business. Anything that is not included standard I can create and add myself.

Cons: Lacks comprehensive reporting. Needs better reports to give businesses the data they need in order to make educated business decisions.

Overall: Am able to get my team to fully document orders from start to finish, which allows me to get a 360 degree view of my business.

Good

Feb 21, 2014
4/5
Overall

Comments: It's good application and easy to manage.

Sep 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Dec 27, 2015
3/5
Overall

1 / 5
Ease of Use

3 / 5
Customer Support

5 / 5
Value for Money

Entry level user

May 19, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best of this software is free and it's very nice because it's powerfull like commercial software!

Cons: It's difficult to create invoices from scratch! Your must have knowledge about open office. Another problem who I saw it's about translation of some fields