---
title: "Dolibarr Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Dolibarr Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more."
source_url: "https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/"
page_type: "product"
language: "en"
---

# 

 Dolibarr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dolibarr

## What is Dolibarr?

Open source solution for all around business management: Sales, Invoicing, Agenda, Stock, Purchase Orders, Emailing, Accounting, Expense report, Leave requests. Several hundreds of modules are available according to your need.

## What is Dolibarr used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Business Management](https://www.capterra.com/business-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

€9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dolibarr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dolibarr.org/&name=Dolibarr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dolibarr

4.5 (106)

VS.

[4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

€9

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (105)

Ease Of Use

4.6 (26,607)

Value For Money

4.7 (89)

Value For Money

4.4 (20,447)

Customer Service

3.7 (80)

Customer Service

4.6 (20,704)

## Dolibarr alternatives

[4.4 (3,324)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,629)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/alternatives/)

## FAQs about Dolibarr

Overview

### What problems does Dolibarr solve?

Dolibarr solves fragmented business management, poor traceability, and time lost switching between separate CRM, invoicing, orders, contracts, and inventory tools. Small businesses, SMBs, accountants, sales teams, and operations managers use it to centralize workflows, control access by role, support multilingual operations, and quickly adapt processes without heavy technical overhead.

Answer based on 51 reviews

Overview

### Which roles and teams benefit most from Dolibarr?

Dolibarr is most used by business owners, executives, and directors who need a single system to oversee sales, invoicing, inventory, and operations. Finance and administrative teams use it to manage accounting and customer records, while IT leaders and consultants support implementation, customization, and process efficiency across growing small businesses.

Answer based on 104 reviews

Overview

### What company size and industries is Dolibarr built for?

Dolibarr is built for small businesses, which make up 96% of reviewers, especially in Information Technology and Services at 18%. Its modular design supports businesses of any size, but reviewer adoption is concentrated among small companies, with additional use in Computer Software at 9%, Retail at 5%, and limited enterprise use at 4%.

Answer based on 106 reviews

Features and Usability

### What are the key features of Dolibarr?

Dolibarr includes modular ERP and CRM features that users can enable as needed. Core capabilities cover invoicing, quotes, sales orders, and accounting with bank reconciliation. Differentiator features include inventory and stock management, role-based access controls, project time tracking, and customizable modules for adapting workflows and document handling.

Answer based on 51 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Dolibarr offers a free version, while paid hosting starts at €9/month for the Basic plan and includes a 15-day free trial. Premium starts at 30/month flat rate plus 12/month/user. Plans list no entry or exit fees, though reviewers mention paid modules, difficult module setup, and a dated interface.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Dolibarr integrate with?

Dolibarr integrates with Adobe Commerce, Brevo, Google Analytics 360, Google Calendar, Google Contacts, Google Maps, Mailchimp, PayPal, PrestaShop, Sage Accounting, SendGrid, Stripe, and WooCommerce, covering ecommerce, email, payments, accounting, and Google services. It connects to 13 third-party tools.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Dolibarr offer?

Dolibarr provides in-person training and documentation to help teams get started. In-person sessions allow guided instruction and direct interaction, while documentation offers written material for self-paced reference and feature review as needed.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Dolibarr offer, and how do users rate the experience?

Dolibarr offers email/help desk, an FAQ/forum, a knowledge base, and phone support. Users often describe the community forum and documentation as active and useful for troubleshooting, especially for implementation questions. At the same time, some report limited direct support, uneven forum responses, and challenges for non-French speakers.

Answer based on 15 reviews

Modules

### How flexible are Dolibarr modules for different business needs?

Dolibarr offers a flexible module system that lets businesses enable only the features they need. Small and midsize teams often like the built-in ERP, CRM, invoicing, stock, and project tools, plus third-party add-ons, though some modules require PHP skills, extra cost, or feel incomplete for niche workflows.

Answer based on 27 reviews

## Features

AI summary

Based on 2,513 Enterprise Resource Planning reviews

Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities:

-   **Order Management** (**47%** of reviewers rated this feature as critical)
-   **Accounting** (**54%**)
-   **Billing & Invoicing** (**54%**)

Dolibarr supports all three of the features reviewers rate most highly: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses track sales from order through payment, maintain accurate financial records, and handle invoicing with less manual work, allowing teams to manage day-to-day operations more efficiently.

Order Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Accounting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Inventory Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Billing & Invoicing

4.4 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Contact Management

4.2 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Contact Database

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Dolibarr 121 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automatic Billing: Setup and send recurring or automated bills
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Bills of Material: Material list of manufacturing parts and associated costs
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Categorization/Grouping: Organize and group data or items based on various criteria
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commenting/Notes: Leave comments and notes on documents for others to view
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Deferred Billing: Buyer isn't billed until the period is up without any interest charges
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Field Sales Management: Manage or track sales completed by field teams/employees
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- General Ledger: Centralized accounting record which tracks all financial transactions
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Mobile Access: Access software remotely via mobile devices
- Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Online Invoicing: Create, send, and view electronic invoices
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Proposal Generation: Create proposals based on costs of labor and materials
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Invoicing: Generate recurring invoices
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Management: Manage and track orders being shipped to customers
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Supplier Management: Manage all supplier data and operations
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Payment: Process payment to vendor(s) for goods/services received
- Warehouse Management: Manage and track operations and inventory within warehouses
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web-based Deployment: SaaS, web-based, online deployment

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (103)

4.2

Based on 103 reviews

## Pricing

Value for money

4.7 (89)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/pricing/)

Dolibarr Basic

€9.00

Flat Rate,Per Month

It includes:

-   2000 API Calls Per Month
-   4 Gb
-   500 Emails/Day With Default Setup
-   Access From Any Browser or OS
-   Availability 24/7
-   Community Forums
-   Daily Backup
-   Deployment
-   Dolibarr ERP & CRM
-   Immediate Availability. No Entry or Exit Fees
-   Migration Support
-   Remote SSH
-   Rsync and Database Access
-   SFTP
-   Sourcode Updating & Extension
-   Technical Support
-   Unlimited Email With SMTP From Existing Email Provider

Dolibarr Premium

€30.00

Flat Rate,Per Month

It includes:

-   20 Gb
-   5000 API Calls Per Month
-   500 Emails/Day With Default Setup
-   Access From Everywhere
-   Any Browser
-   Any OS
-   Availability 24/7
-   Community Forums
-   Daily Backup
-   Deployment
-   Dolibarr ERP & CRM
-   Immediate Availability. No Entry or Exit Fees
-   Migration Support
-   Remote SSH
-   Rsync and Database Access
-   SFTP
-   Sourcode Updating & Extension
-   Technical Support
-   Unlimited Email With SMTP From Existing Email Provider

Value for money

4.7 (89)

4.7

Based on 89 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (80)

3.7

Based on 80 reviews

## User reviews

Overall rating

4.5

Based on 106 reviews

Filter by rating

5(58)

4(42)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PJ

Patrice J.

Accompagnement

Civic & Social Organization

### "Vive l'open source"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 23, 2026

Pros

J'ai utilisé de nombreux logiciels de gestion commerciale et en ais longtemps cherche un qui soit opensource. Lorsque j'ai trouvé Dolibarr, il y a une dizaine d'années, j'ai été très enthousiaste. Évidement, à l'époque, tout n'était pas complet, mais depuis, et avec un peu de pratique, j'en suis tout a fait satisfait ! Merci a l'équipe

Cons

La personnalisation du rendu des documents n'est pas encore mon fort, mais peut etre ne me suis je pas assez penché sur la question

Switched from

[EBP Bâtiment PRO](https://www.capterra.com/p/250607/EBP-Building-Management/)

For open source, simplicity and integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Thierry B.

Gérant

Facilities Services

### "Un ERP pour moi d'excellence "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2025

Pour ma part, j'ai trouvé tout ce que je cherchais dans un ERP. Je le recommande chaudement Et comme je l'ai déjà dit, tout ça gratuitement

Pros

Tous les avantages possibles et imaginables, de plus gratuit et une communauté active qui peuvent aider à tout moment

Cons

je n'en ai pas trouvé pour le moment, à part peut être l'envoi par mail que je n'ai pas encore résolu

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Shanty N.

Full-stack developer

Program Development

### "Le progiciel de gestion d'entreprises le plus complet"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 20, 2025

Ce qui est étonnant avec Dolibarr c'est que à chaque fois qu'on se dit que le logiciel ne pourrait pas faire ça, d'une façon ou d'une autre il peut le faire. Au début on peut être un peu perdu par les informations mais une fois habitué on se repère rapidement et les processus mis en place accélère de beaucoup le traitement des données et le fonctionnement en entreprise.

Pros

Le logiciel est complet et pour les quelques points manquant comme la gestion des formations il existe des modules complémentaires développé par la communauté puisque le code est open-source et entièrement accessible à la prise en main si vous possédez les connaissances nécessaires.

Cons

L'aspect esthétique de Dolibarr est son plus grand défaut, néanmoins contrairement à d'autres logiciels du même genre Dolibarr met le point sur l'affichage du plus grand nombres d'éléments avec le plus d'informations (ce qui est bien plus pratique quand on a des milliers de produits, de clients et de factures. Même si récemment des projets ont éclos dans la communauté afin d'améliorer l'esthétique visuelle du progiciel. Un autre désavantage d'un tel logiciel est sa prise en main au début.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Il y a plus de fonctionnalités et c'est moins cher

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adrien F.

Dirigeant

Management Consulting

### "Dolibarr, un outil Tout-en-Un facile et rapide à prendre en main."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2025

J'utilise Dolibarr depuis plus de 10 ans. J'ai commencé à l'intégrer chez des Clients lorsque j'étais Charge de projets dans une SSI. Puis, je l'ai utilisé en tant que dirigeant d'une ESN et aujourd'hui je l'utilise pour ma société. Je gère l'intégralité de mon Business avec cet outil, de la réalisation des devis, à la facturation, la pré comptabilité, et la gestion des RH.

Pros

Les + de Dolibarr : - Ergonomie, il est simple à prendre en main - Configuration et paramétrage facile et rapide - Multiples fonctionnalités, c'est un Tout-en-Un - La richesse des modules à disposition pour améliorer l'expérience utilisateur

Cons

Le CRM pourrait être plus développé mais les Modules disponibles permettent de palier ce léger manque.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Nicolas K.

CTO

Public Safety

### "Open-Source, simple and easy to deploy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 2, 2024

We use Dolibarr to track our time, billing by project, and manage our CRM with an EasyCRM add-on module. Management of bank monitoring. Ticket management for our customers. Dolibarr is also our internal development framework

Pros

Of course the first thing we love is that it’s completely free! Getting started is quite simple. The ergonomics are consistent. There is a large community of developers and integrators with many modules on the store.

Cons

The ergonomics are a little outdated and not always very user-friendly

Switched from

[EBP CRM Pro](https://www.capterra.com/p/182023/ebp-CRM/)

[EBP Comptabilité](https://www.capterra.com/p/250008/ACTIV-Accounting-Software/)

I want to own my data and price is far better

Alternatives considered

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing Dolibarr

The open-source project is healthy and the developer community is super friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Onur P.

Co-Founder

Computer Software

### "Dolibarr Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2024

My overall experience with Dolibarr is very good and positive.

Pros

Dolibarr is a very effective hub for opensource EPR and CRM management. It really helped us to improve the flows and quality in our project.

Cons

The UI improvements of the Dolibarr may be updated more frequently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Arianna M.

Segretaria Contabile

Hospitality

### "Ottimo aiutante per la gestione della contabilità "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 12, 2023

Pros

Con Dolibarr è molto più semplice la gestione delle note spese e contabilità aziendale

Cons

Non ho trovato particolari elementi negativi o inconvenienti da segnalare

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

claude R.

gerant

Wholesale

### "Un bon Logiciel"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 23, 2023

dans l'ensemble je suis satisfait de la solution, mais je perd un peu plus de temps qu'avec une solution Sage par exemple.

Pros

très complet mais il faut avoir un peu de connaissance sur les fonctionnalité

Cons

On peut se perdre quand on ne connait pas les fonctionnalités

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

un prix assez élevé et des fonctionnalités pas très souples

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Guilene B.

Gerante

Professional Training & Coaching

### "CRM simple et ergonomique "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 15, 2023

Nous sommes ravis de ce CRM qui nous est précieux pour Notre certification.

Pros

Nous l'avons depuis 2016. Sa facilité d'utilisation nous a séduit et nous avons rajouté le module formation qui simplifie l'administration des formations.

Cons

Nous avons rencontré quelques difficultés avec l'insertion de signatures sur certains documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicole B.

Assistante commerciale

Retail

### "Simple d'utilisation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 15, 2023

Pros

Pour des petites structures, la prise en main est facile et il permet de gérer les contacts, devis, commandes et factures.

Cons

La mise en page, notamment des devis et confirmation de commandes pourrait être mieux. Il n'est pas toujours facile, de créer de "jolis" documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159500/Dolibarr-ERP-CRM/reviews/)

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