aNewSpring Ratings

Overall
4.8/5
Ease of Use
4.4/5
Customer Service
4.9/5

About aNewSpring

aNewSpring offers training companies a learning platform which enables them to create, curate and deliver blended learning that adapts to each individual. Since 2003, aNewSpring has been committed to helping companies with a learning platform that inspires innovation and thus helps create a bright future. Customers rely on our platform to provide professionals a learning journey that helps them learn smarter and perform better. Learn more about aNewSpring

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Showing 16 of 16 reviews

Showing Most Helpful

Showing 16 of 16 reviews

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
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Debbie H.
Eigenaar
Human Resources, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 3, 2018

“Flexible, user friendly for developers and end users, great support”

OverallaNewSpring gives our business the opportunity to be in full control of our blended learning programs. This makes us flexible in the market and makes it possible to develop new programs without putting in a big investment on forehand. Plus I personally really enjoy the spirit of the company. They really do love learning - just like I do!
ProsIt is very flexible and easy for me to use as a developer / trainer. With the support from their helpdesk I'm able to continue quick with using the software. My end users give me compliments for the look and feel of the program!
ConsSome features are complicated to use for the first time. Because I don't use all features often sometimes it takes extra time to re-learn them. But again, support is never far away. Plus the technical wonder people at aNewSpring are working on improving their software all the time and are very open for my suggestions on improvement.
Reviewer Source 
Source: Capterra
September 3, 2018
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Deborah K.
E-learning specialist
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 17, 2018

“Customer friendly software”

OverallI work for almost 5 years with aNewSpring and can call myself a heavy user ;-).
ProsWhen you start using aNewSpring it is very easy to create content and make templates. The software is very user friendly. You have a lot of options to make the content look attractive and there are a lot of integrations with other software as Google Docs, Office Viewer, YouTube/Vimeo. But more important, it is also an easy en friendly platform for our curstomers.
ConsIs is important to think thoroughly in advance about the structure of the content libraries. You cannot move content parts from one library to another.
Reviewer Source 
Source: Capterra
December 17, 2018
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Joost F.
Project Lead & Consultant
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Probably the most awesome LMS ever”

OverallDifficult to use the tool at first, but once you get the hang of it, there isn't a better tool out there.
ProsTransparency and helpfulness. The employees are extremely friendly and will help you out with everything. The platform isn't very user-friendly, but the amount of content to help you out is terrific. Once you get the hang of the platform, it's extremely effective. And last but not least: the costs. I did a thorough competitor analysis and A New Spring is probably one of the cheapest tools out there. With all that in mind, A New Spring is an extremely valuable LMS and I highly recommend it to everyone.
ConsThe user interface isn't very friendly. There's a lot that you can do, but it's hard to figure out all the possibilities. That's why I needed quite a couple of chats with the support team and quite a lot of time with the support wiki's.
Reviewer Source 
Source: Capterra
August 21, 2018
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Bastiaan J.
CEO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 19, 2018

“aNewSpring is a NO-Brainer for educational businesses ”

Pros- In the digital transformation era which we are in is aNewSpring for educational business a no-brainer to adopt as learning platform. - Great team - Continious development of new features. - Entrepeneurship
Cons- The learning curve is quite steep, you'll have to invest in building up knowledge to make steps.
Reviewer Source 
Source: Capterra
August 19, 2018
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Rene Daniel L.
Zelfstandig trainer en coach
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 15, 2018

“Great learning platform with excellent customer service”

OverallWork with aNewSpring for four years now. Because of their amazing and affordable platform I'm able to build the learning journeys that inspire my learners.
ProsThe platform has a lot of possibilities when it comes to learning interventions. It's easy to design a learning journey that looks great on every device and includes video, SCORM, hotspots or exercises to help learners to reach their goals. And if I need help, I can always reach out to their customer service who will help me to find the best solutions for me and my customers.
ConsIt took some time to properly understand the structure of the platform. Fortunately, there are improvements made in the area of usability.
Reviewer Source 
Source: Capterra
August 15, 2018
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Anna R.
Project lead e-learning
Industrial Automation, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 8, 2018

“User friendly software to independently publish courses”

ProsI like how you can create nice courses easily and make it available to customers. We have been able to adjust the look&feel to match our companies look&feel. I really like the good support. They have an extensive knowledge center so I can find my own answers. If I cannot find an answer the ANS support team handles my question quick and with care.
ConsThe catalogue functionality, the first thing our customer go to to register for a course, is not great. You cannot change the display order of the courses and filtering on language and product is poor.
Reviewer Source 
Source: Capterra
October 8, 2018
Petra F.
CEO
Professional Training & Coaching, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Great tool with several functionalities to provide professional online trainings. ”

OverallGreat tool with several functionalities to provide professional online trainings.
ProsIt's a professional tool to give online trainings, has great functionalities and provides several options to interact with the clients. I really like the option to start with a free demo for prospects.
ConsIt's quite difficult to start building your training. I hired a experienced professional to do this.
Reviewer Source 
Source: Capterra
August 21, 2018
Verified Reviewer
Professional Training & Coaching, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 18, 2018

“Totally recomended!”

OverallExcellent!
ProsExcellent customer service and a great tool provide online learning to our participants. We have been using a New Spring in blended learning programs for about 8 years now and we, our participants and our clients are highly satisfied!
ConsIn the beginnend it might take some time to find out all the possibilities. Customer support is very helpfull to assist luckily.
Reviewer Source 
Source: Capterra
August 18, 2018
Charlotte P.
Program manager (E)Learning
Professional Training & Coaching, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 12, 2017

“Using a New Spring to build & provide B2B learning journeys.”

OverallEasy to use for me and my colleagues (administrators). Pay per user. Most of my customers immediately get how it works and where to find everything.
ProsNice look and feel, easy to adjust to your needs. Keeps updating and actively improving user options and functionality. Since our e-learning market is still developing, it is very convenient that you don't need to buy an expensive 'membership' but only pay for actual users.
ConsIt takes some time to understand the structure of the content libraries and their relation to your learning programs. However, once clear, the system works very easy.
Reviewer Source 
Source: Capterra
October 12, 2017
Verified Reviewer
E-Learning, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 17, 2018

“Adaptive learning makes learning personal”

OverallI can deliver attractive and effective learning in a modern and complete system that helps organisations to improve learning.
ProsA professional looking and modern tool that helps developers to built personal and attractive learning experiences.
ConsCreate content pages and questions could be more clear when numbering would be automated.
Reviewer Source 
Source: Capterra
August 17, 2018
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Frances v.
Ontwikkelaar blended/online trainingen
Education Management, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 10, 2018

“Extensive learning tool with many possibilities”

OverallI am not only enthusiastic about the system, but also the very friendly and helpful staff deserves a big compliment!
ProsThe professional appearance and the comprehensive possibilities for me as a learning tool developer. I also like the fact that I can easily adjust the look and feel for every other customer.
ConsIt really takes some time to get to know the structure and all the possibilities in the system, but that is the result of such an extensive tool. But as I am developing another different learning path for a new customer I already notice that it becomes much easier to find my way.
Reviewer Source 
Source: Capterra
September 10, 2018
levent e.
Qualityadvisor
Oil & Energy, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 1, 2019

“aNewSpring”

ProsThe option of making a template where you can draw a line what people need to follow with different blocks. easy to use, good and fast customer support
Conswhen you a have a huge member base and you want to change questions its not very easy in use. also manually changing scores would be awesome
Reviewer Source 
Source: Capterra
February 1, 2019
Jerry d.
Founder - Owner
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 7, 2018

“Entrima loves A New Spring”

OverallOutsourcing to a party like A New Spring allows us to focus on what we are good at. This has unburdened our business already now. With this we feel to be enabled to accelerate out business in the next period.
ProsSuperfriendly employees, excellent service, good product, balanced price-product ratio, and deliver wht they promise.
ConsNot discovered any disadvantages yet, as we have used the service only for two months now.
Reviewer Source 
Source: Capterra
September 7, 2018
Andrew R.
CFO
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 28, 2017

“An intuitive system. No expensive fees to hire a consultant to help set it up. ”

OverallOur staff are now highly competent in corporate governance. We were able to monitor student progress and ensure that we deal with any issues in time.
ProsHow user friendly and easy it is to set up. Memo trainer is a great add on. All administration can be taken on in house without hiring a consultant or staff member.
Reviewer Source 
Source: Capterra
September 28, 2017
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Juul J.
Communicatie adviseur
Insurance, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 22, 2018

“Great, easy to use tool with a lot off possibilities”

ProsThey provide by all means very good customer service: screen prints or video if necessary. And the support is always straight away.
ConsMaybe the use of "goals" is a bit difficult.
Reviewer Source 
Source: Capterra
August 22, 2018
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Jeanne B.
Owner
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 17, 2018

“Great tool, Great support”

ProsThe ease of which first time users can use it
ConsNothing really. Everything is well thought out and works well.
Reviewer Source 
Source: Capterra
August 17, 2018