--- title: "CallHippo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CallHippo Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/159578/CallHippo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CallHippo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallHippo ## What is CallHippo? CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## What is CallHippo used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 695 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 7% Pros & cons Effortless setup and onboarding Enhanced business professionalism Unclear and high pricing structure Difficult refund and cancellation process Starting price $19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Call Recording / 2025 - Call Tracking / 2025 - Telephony / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallHippo?[Manage this product listing](https://www.g2.com/products/callhippo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallHippo 4.4 (695) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $19 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (695) Ease Of Use 4.4 (893) Value For Money 4.2 (654) Value For Money 4.3 (803) Customer Service 4.6 (671) Customer Service 4.1 (824) ## CallHippo alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (514)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/159578/CallHippo/alternatives/) ## FAQs about CallHippo Overview ### What problems does CallHippo solve? CallHippo solves fragmented business calling workflows by bringing virtual numbers, inbound routing, forwarding, call logs, recordings, and analytics into one system. Sales teams, support agents, remote managers, and international businesses use it to track customer conversations, monitor call activity, route callers to available staff, and maintain local business access across regions. Answer based on 431 reviews Overview ### Which roles and teams benefit most from CallHippo? CallHippo is most used by business owners, founders, and executives who oversee customer communications and team availability. Sales and business development teams use it to manage outbound calling, follow up with prospects, and track conversations. Operations managers, directors, and executive assistants coordinate call handling, routing, and remote-team phone access. Answer based on 692 reviews Overview ### What company size and industries is CallHippo built for? CallHippo is built for small businesses and Information Technology and Services teams, which represent 87% and 18% of reviewers. It supports call centres and sales teams globally, including demand generation, recruitment, and finance. Marketing and Advertising accounts for 8% of reviewers, while Computer Software represents 5%. Answer based on 694 reviews Features and Usability ### What are the key features of CallHippo? CallHippo includes VoIP connection and caller ID for placing and receiving business calls, plus call routing and call center management for distributing calls among agents. Its most-discussed oversight features are call recording, call logging, call monitoring, and customizable reporting/analytics for reviewing conversations, tracking activity, and assessing agent performance. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? CallHippo offers a free Basic plan, then Starter, Professional, and Ultimate plans at $25, 39, and 55 per user/month, plus custom Enterprise pricing; a free trial is available. Reviewers often call it affordable and flexible, but some report confusing plans, extra per-minute charges or credits, and costly add-ons, so confirm calling rates before purchase. Answer based on 108 reviews Integrations ### Which third-party tools and platforms does CallHippo integrate with? CallHippo integrates with over 20 third-party tools, including reviewer-confirmed Pipedrive and Slack. Its catalog also lists CRM, help desk, and business platforms such as Salesforce Sales Cloud, Dynamics 365, Zoho CRM Plus, Zendesk Suite, Freshdesk, Intercom, Shopify, Airtable, and Zapier. Answer based on 35 reviews Getting Started and Support ### How easy is it to onboard and train a team on CallHippo? CallHippo is generally easy to onboard for everyday users, who reviewers say can learn the intuitive interface with minimal training and complete basic setup quickly. Live online sessions, documentation, and videos support training. Admins and teams using advanced features may need more time, and some reviewers want more readily available tutorials. Answer based on 10 reviews Getting Started and Support ### What customer support options does CallHippo offer, and how do users rate the experience? CallHippo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, patient, and effective at resolving setup, number porting, and integration issues. Some report slower responses, repeated troubleshooting, limited follow-up, and difficulty obtaining resolutions for service or billing concerns. Answer based on 411 reviews Calling features ### How reliable are CallHippo's calling features? CallHippo supports day-to-day business calling with an easy-to-use dialer, call logs, recordings, virtual numbers, and team call-management tools. Small business and sales teams often find setup and dialing straightforward, but some report connection delays, failed calls, inconsistent audio, or mobile app performance issues. Call quality can also depend on internet connectivity and plan level. Answer based on 285 reviews ## Who uses CallHippo? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless setup and onboarding 98% positive reviews out of 47 Most reviewers describe setup as quick, straightforward, and accessible, even for those without technical expertise. Unclear and high pricing structure 39% negative reviews out of 67 Some reviewers describe confusing pricing, unexpected charges, expensive plans, and insufficient transparency regarding overall costs. Enhanced business professionalism 92% positive reviews out of 39 Most reviewers find the platform improves business image, streamlines communication, and offers courteous, knowledgeable support staff. LESTER I. SDR, 51 - 200 employees. "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." Difficult refund and cancellation process 100% negative reviews out of 35 Most reviewers report complicated cancellation, delayed or denied refunds, unclear policies, and unsatisfactory customer service experiences. Daniel N. owner , 2 - 10 employees. "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" Flexible international calling options 93% positive reviews out of 27 Most reviewers indicate international calling enables easy global communication, local number selection, and seamless worldwide connectivity. Aryan C. Operations Manager, 11 - 50 employees. "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) CallHippo supports all three of the features reviewers rate most highly: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage internet-based calling, direct conversations to the right agents or teams, and oversee call activity for quality and performance, allowing teams to improve responsiveness and maintain more consistent customer service. VoIP Connection 4.5 (82) 69.51% of 82 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Monitoring 4.5 (110) 60.91% of 110 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management 4.5 (118) 50.85% of 118 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID 4.7 (90) 54.44% of 90 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 4.5 (165) 53.94% of 165 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Computer Telephony Integration 4.5 (94) 52.13% of 94 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls CallHippo 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agent Interface: Agents can view and manage all customer requests and interactions. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Manual Dialer: Agents choose who to call and when - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.3 (695) 4.3 Based on 695 reviews ## Pricing Value for money 4.2 (654) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159578/CallHippo/pricing/) Basic $0.00 It includes: - 1 Free Phone Number - Free WhatsApp Business API - Voicemail - Click to Dial - SMS (Text messages) & MMS Starter $19.00 Per User,Per Month It includes: - Everything in Basic + Telephony - Forward to Device - Ring All Devices - Country Blocking - 100 SMS (Text Messages) - SMS Templates - Omnichannel Inbox - Basic Report Analytics - Call Logs (1 month) - Audit Logs Professional $30.00 Per User,Per Month It includes: - Everything in Starter + - Call Recordings - Multilingual IVR - Call Distribution (Cascading) - Custom Greetings - 500 SMS (Text Messages) - Reports / Analytics - AI Voicemail Transcription - Call Logs (Lifetime) - Role Based Access Control - Call Transcription Ultimate $42.00 Per User,Per Month It includes: - Everything in Professional + - Smart DID Routing - Multilevel IVR - Call Blocking - Holiday Routing - CRM-Based VIP Routing - 1000 SMS (Text Messages) - Call Summary - Single Sign-On (SSO) - Custom Integrations - Dedicated Account Manager - Personalized Onboarding - 24×7 & Phone Support Enterprise Contact Sales Value for money 4.2 (654) 4.2 Based on 654 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (671) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (671) 4.6 Based on 671 reviews ## User reviews Overall rating 4.4 Based on 695 reviews Filter by rating 5(450) 4(160) 3(35) 2(11) 1(39) Mentioned topic Sorted by most recent AP Alex P. Detailing Design ### "A Useful Calling Platform with Room for Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2026 Overall, CallHippo is a useful platform for business calling, particularly for sales and client outreach. Features like call history, recordings, and call management help make day-to-day work easier. While there are a few areas where performance and reliability could improve, it serves its purpose well as a business communication tool. With a few improvements, it could offer an even smoother experience for sales professionals. Pros CallHippo is convenient for daily calling and makes it easier to manage business conversations in one place. I like having call history and recordings available when needed, especially for reviewing conversations and following up with prospects. The overall interface is straightforward, which makes it useful for sales teams that handle a high volume of calls. Cons There is still some room for improvement in call stability and overall performance. Occasional technical issues or delays can interrupt the calling workflow, which can be frustrating when working with clients. Improving consistency and making issue resolution quicker would make the experience much better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Pauline P. Business Development Manager Information Technology and Services ### "Support team is very responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2026 overall services are good. i also like the quality of call- no delays and customers can hear me real time Pros the support team is very responsive and issues are being addressed. they are replying at least within 24hours the latest. Cons would be better if we can also add caller ID name. it is understandable that there are rules that needs to be followed for cold calling per country but this is something that can be looked at to scale up the service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Gaurav M. Director Information Technology and Services ### "Excellent Support By \[sensitive content hidden\] " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 My overall experience with CallHippo has been very positive. The platform is easy to use, reliable, and offers useful features for managing business calls efficiently. The setup and day-to-day operations are straightforward, which makes it convenient for our team. The customer support experience has also Pros The customer support and the services. One of the agents, \[sensitive content hidden\] listened to all my queries with a lot of patience and helped me solve all of it one by one. Kudos to him Cons There is nothing specific that I disliked about CallHippo. My overall experience has been positive, and the platform has worked well for our requirements. The features are useful, the interface is easy to understand, and the service has been reliable. Whenever we needed assistance, the support team was responsive and helpful. \[sensitive content hidden\], in particular, provided good support and helped us with our queries effectively. So far, we have not faced any major issues that would negatively impact our experience. Overall, we are satisfied with CallHippo and the support provided, and there is nothing significant I would mention as a drawback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Raj P. Business Development Manager Civil Engineering ### "Easy-to-Use Platform with Responsive Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 Overall, my experience with CallHippo has been positive. The platform is easy to use and useful for managing business calls. I also appreciate the responsive customer support, especially when I recently faced an account-related issue. The team reviewed my concern and helped find a suitable resolution. Overall, I am satisfied with the service and support. Pros What I like most about CallHippo is its easy-to-use calling platform and responsive customer support. The system is convenient for managing business calls, and the support team has been helpful in addressing issues and finding solutions when needed. Cons The account cancellation process after a missed payment could be clearer. A grace period or advance notification before the account and phone number are cancelled would make the process easier to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hitesh A. Director to Sales Information Technology and Services ### "Really Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2026 Pros Its very intuitive and easy to use product. The app has now increased functionality and the support team is always very responsive. Cons The SMS service within the app needs better search capability. Its harder to sometimes find older chats. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Arshad B. HR Information Technology and Services ### "Helpful Support, but Billing and Account Notifications Could Be Improved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2026 Overall, our experience has been positive, especially because the support team helped resolve an important issue involving our business number. Although we experienced difficulties with account cancellation, billing, and number restoration, the support team handled the matter professionally and restored our number without an additional restoration charge. We hope the billing notifications and account management process can be improved to provide a smoother experience. Pros CallHippo offers useful calling services and the support team was helpful in resolving our issue. After contacting support regarding our number, they reviewed the matter and restored our number without the additional prorated charge. The support representative was responsive and provided clear guidance throughout the process. Cons The account cancellation and removal of our number happened unexpectedly due to an outstanding invoice, which caused concern and disruption. We would have preferred clearer advance notifications regarding pending payments before the account and number were cancelled. The payment status also taking time to update can sometimes create uncertainty. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Shivangi J. Sales manager E-Learning ### "Good platform to manage your calls" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 27, 2026 I recommend call hippo as a solution to anyone who is beginning to start using virtual calling assistant Pros I like user friendly interphase. Easy to make calls, see history, listen call recordings. Commercials could be better. Cons Often it happens that sound lags at both caller and receiver's end. Resulting into unpleasant call experience. Switched from [Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/) I thought this one would be better, undecided Alternatives considered [Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/) Reasons for choosing CallHippo Avaya didn't have feature i needed at the moment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK mahesh K. Asst Vice President Mechanical or Industrial Engineering ### "Thank you \[sensitive content hidden\]" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 August 22, 2026 Thank you \[sensitive content hidden\] a for going overboard and helping us with 1.5hrs of your time for me and my time resolving our issue and setting up our system that was poorly handled by your other team members. Pros call recording feature is good. Also the navigation of dashboard is comprehensive and exhaustive. Cons poor customer service. there is no one to support once the sale is done. but before sale constant followup and after sale when asked for help they are threatening to buy more service else they will not assist Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hardik S. Manager Information Technology and Services ### "Reliable and User-Friendly Business Calling Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Our overall experience with CallHippo has been excellent. It has helped streamline our business communication with reliable call quality, useful reporting, and an easy-to-use interface. The platform is stable, feature-rich, and their customer support has been prompt whenever we've needed assistance. Pros CallHippo is very easy to set up and use. The call quality is reliable, the interface is intuitive, and it offers all the essential features like call recording, analytics, and integrations in one place. Their support team is also responsive whenever assistance is needed. Cons There isn't much to dislike. Some advanced features have a slight learning curve initially, but once you're familiar with the platform, everything works smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rishi K. Account manager E-Learning ### "Superb tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2026 overall satisfied with the kind of support and calling dashboard they offer, where we can track the logs, integration of different tools etc. Pros value for money, support is good. they offer dashboard, call logs, integration of hundreds of tools n crm. Cons nothing such, but it could be great if they offer the call recording feature in the basic plan itself as it is available only when we upgrade the plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ringover vs CallHippo](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver)[Nextiva vs CallHippo](https://www.capterra.com/compare/159578-175788/CallHippo-vs-Nextiva)[VoIP.ms vs CallHippo](https://www.capterra.com/compare/159578-203084/CallHippo-vs-VoIP-ms)[RingEX vs CallHippo](https://www.capterra.com/compare/159578-242188/CallHippo-vs-RingCentral-MVP)[3CX vs CallHippo](https://www.capterra.com/compare/158704-159578/3CX-vs-CallHippo)[JustCall vs CallHippo](https://www.capterra.com/compare/157853-159578/JustCall-vs-CallHippo)[Google Voice vs CallHippo](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice)[Aircall vs CallHippo](https://www.capterra.com/compare/159578-184709/CallHippo-vs-Aircall)[Dialpad vs CallHippo](https://www.capterra.com/compare/159578-190976/CallHippo-vs-Dialpad-Sell)[NiCE CXone vs CallHippo](https://www.capterra.com/compare/134775-159578/inContact-Call-Center-Software-vs-CallHippo) [Five9 vs CallHippo](https://www.capterra.com/compare/132405-159578/Five9-vs-CallHippo)[Genesys Cloud CX vs CallHippo](https://www.capterra.com/compare/159578-179417/CallHippo-vs-Genesys-Cloud)[Twilio vs CallHippo](https://www.capterra.com/compare/159578-180158/CallHippo-vs-Twilio-Communications-Platform)[GoTo Connect vs CallHippo](https://www.capterra.com/compare/159578-163604/CallHippo-vs-GoTo-Connect)[CloudTalk vs CallHippo](https://www.capterra.com/compare/159578-182004/CallHippo-vs-CloudTalk)[Vonage Business Communications vs CallHippo](https://www.capterra.com/compare/159047-159578/Vonage-Business-vs-CallHippo)[Kixie PowerCall & SMS vs CallHippo](https://www.capterra.com/compare/135636-159578/Kixie-PowerCall-vs-CallHippo)[Convoso vs CallHippo](https://www.capterra.com/compare/76768-159578/Cloud-Predictive-Dialer-vs-CallHippo)[CTM vs CallHippo](https://www.capterra.com/compare/152004-159578/Call-tracking-software-vs-CallHippo)[Squaretalk vs CallHippo](https://www.capterra.com/compare/159578-219046/CallHippo-vs-Squaretalk-Matrix)