# CallHippo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallHippo Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/159578/CallHippo/ --- # CallHippo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallHippo ## What is CallHippo? CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## What is CallHippo used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 688 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 7% Pros & cons Effortless setup and onboarding Enhanced business professionalism Unclear and costly pricing structure Complicated refund and cancellation process Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Call Recording / 2025 - Call Tracking / 2025 - Telephony / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallHippo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callhippo.com/&name=CallHippo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallHippo 4.4 (688) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $25 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (688) Ease Of Use 4.4 (884) Value For Money 4.2 (647) Value For Money 4.3 (795) Customer Service 4.6 (664) Customer Service 4.1 (815) ## CallHippo alternatives [4.2 (464)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (506)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/159578/CallHippo/alternatives/) ## FAQs about CallHippo Overview ### What problems does CallHippo solve? CallHippo solves fragmented business calling, difficult international outreach, and slow support setup by giving teams virtual local numbers, call routing, CRM-linked activity, recordings, and admin visibility in one place. Sales, customer support, remote agents, and small businesses use it to appear local, monitor performance, and stay reachable across countries. Answer based on 505 reviews Overview ### Which roles and teams benefit most from CallHippo? CallHippo is most used by sales and business development teams, operations managers, and company leaders such as CEOs, founders, owners, and directors. Sales roles use it to manage outbound calling, follow-ups, and lead tracking, while operations and executives rely on it to oversee team performance, customer communication, and scalable phone workflows. Answer based on 685 reviews Overview ### What company size and industries is CallHippo built for? CallHippo is built primarily for small businesses, which make up 88% of reviewers, and is most common in Information Technology and Services at 18%. It supports call centers and sales teams across industries, with additional reviewer presence in Marketing and Advertising at 8% and Computer Software at 5%, including demand generation, recruitment, and finance. Answer based on 687 reviews Features and Usability ### What are the key features of CallHippo? CallHippo includes core calling features like inbound and outbound calling, call recording, IVR, call routing, and voicemail. Reviewers also frequently mention its differentiators: auto-dialer tools, real-time analytics and dashboards, CRM integrations such as HubSpot, and browser or mobile access for managing calls and teams remotely. Answer based on 411 reviews Pricing ### How much does it cost and what fees or limitations are included? CallHippo offers a free Basic plan, then paid tiers from $25/user/month for Starter, $39 for Professional, and $55 for Ultimate; Enterprise is custom, and a free trial is available. Reviewers often call it affordable and value for money, but some report confusing pricing, extra calling credits or per-minute charges, and higher costs in some countries. Answer based on 107 reviews Integrations ### Which third-party tools and platforms does CallHippo integrate with? CallHippo integrates with Pipedrive, Slack, HubSpot CRM, and Less Annoying CRM, which reviewers mention most often. Its catalog also shows more than 20 integrations across CRM, support, and workflow tools, including Salesforce Sales Cloud, Zendesk Suite, Shopify, and Zapier. Answer based on 38 reviews Getting Started and Support ### What training and onboarding options does CallHippo offer? CallHippo provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and training with an instructor, documentation offers written reference materials for self-paced learning, and videos give visual walkthroughs of features and common tasks. Answer based on 9 reviews Getting Started and Support ### What customer support options does CallHippo offer, and how do users rate the experience? CallHippo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, patient, and effective, especially during setup and troubleshooting, though some report slower follow-up, repeated troubleshooting steps, and frustrating delays for billing, verification, or unresolved technical issues. Answer based on 411 reviews Calling features ### How well do CallHippo calling features work for business teams? CallHippo covers everyday business calling well with an easy dialer, call recording, voicemail, conference calling, and virtual numbers. Sales teams, support teams, and small businesses often find it simple to use and quick to set up, though some users report call drops, buffering, mobile app issues, or uneven call quality. Answer based on 284 reviews ## Who uses CallHippo? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews Sales & Business Development 19% Sales & Business Development 19% Consulting 19% Administrative 14% Customer Services & Support 11% Others 36% Top industries Based on 110 reviews Information Technology and Services 50% Computer Software 14% Accounting 14% Marketing and Advertising 13% Other 9% ## Pros and Cons Effortless setup and onboarding 98% positive reviews out of 45 Most reviewers indicate setup is straightforward, quick, and requires minimal technical knowledge or additional resources. Unclear and costly pricing structure 38% negative reviews out of 65 Some reviewers indicate pricing is confusing, with unexpected charges and higher costs than initially anticipated. Enhanced business professionalism 92% positive reviews out of 39 Most reviewers describe improved business image and communication efficiency, with courteous, knowledgeable support staff. LESTER I. SDR, 51 - 200 employees. "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." Complicated refund and cancellation process 100% negative reviews out of 33 Most reviewers find refund and cancellation procedures unclear, slow, and often unresolved, causing ongoing frustration. Daniel N. owner , 2 - 10 employees. "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" Flexible international calling options 93% positive reviews out of 27 Most users report international calling is seamless, with easy number selection and reliable global connectivity. Aryan C. Operations Manager, 11 - 50 employees. "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" ## Features AI summary Based on 2,206 Telephony reviews Capterra reviewers point to these as the top features buyers look for in telephony software: - **VoIP Connection** (**55%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**38%**) CallHippo supports all three of the features reviewers rank highest: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage inbound and outbound calls more efficiently, direct conversations to the right agents faster, and keep track of call quality and team performance, allowing teams to deliver more consistent customer service. VoIP Connection 4.5 (81) 69.14% of 81 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Routing 4.7 (71) 33.80% of 71 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Monitoring 4.5 (106) 59.43% of 106 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management 4.5 (118) 50.85% of 118 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording 4.6 (162) 53.09% of 162 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Computer Telephony Integration 4.5 (94) 52.13% of 94 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls CallHippo 45 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Provides a channel for team members to share AI models, media files, communicate, and work together Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Record the audio of phone conversations for quality assurance purposes A call center that primarily makes calls, typically sales focused System calls multiple numbers at once and connects the agent to the first number that answers Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.3 (688) 4.3 Based on 688 reviews ## Pricing Value for money 4.2 (647) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159578/CallHippo/pricing/) Basic $0.00 It includes: - 1 Free Phone Number - Free WhatsApp Business API - Voicemail - Click to Dial - SMS (Text messages) & MMS Starter $25.00 Per User,Per Month It includes: - Everything in Basic + Telephony - Unlimited Minutes (Includes Both Landline & Mobile Calling) - Free WhatsApp Business API - 100 SMS (Text Messages) - Basic Report Analytics - Free Omnichannel Inbox - MMS - Forward-To-Device - Click to Dial - AI Global Connect - Call Mute - Country Blocking - Clone Number / User Setting - Manage Agent Availability - Campaign Management - Shared Inbox - Voicemail - Smart Switch - 2FA - Ring All Devices - Webhook - Website Callback Button - Call Logs - Teams - Audit Logs - Feedback for Calls Professional $39.00 Per User,Per Month It includes: - Everything in Starter + - Multilingual IVR - AI Reports / Analytics - Email Notification for Voicemail - Role Based Access Control - Call Distribution (Cascading) - Custom Greetings - Call Recordings - AI Voicemail Transcription Ultimate $55.00 Per User,Per Month It includes: - Everything in Professional + - DID Group - Call Reminder - Custom Ring Time - Multilevel IVR - Call Blocking - Embedded Dialer Integration - 24/7 Support - Phone Support - CRM-Based VIP Routing - Custom Integrations - Single Sign-On (SSO) - Holiday Routing - Reports via Email - Call Tagging - Dedicated Account Manager - Personalized Onboarding - Monthly Business Review Enterprise Contact Sales Value for money 4.2 (647) 4.2 Based on 647 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (664) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (664) 4.6 Based on 664 reviews ## User reviews Overall rating 4.4 Based on 688 reviews Filter by rating 5(444) 4(160) 3(34) 2(11) 1(39) Mentioned topic Sorted by most recent HS Hardik S. Manager Information Technology and Services ### "Reliable and User-Friendly Business Calling Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Our overall experience with CallHippo has been excellent. It has helped streamline our business communication with reliable call quality, useful reporting, and an easy-to-use interface. The platform is stable, feature-rich, and their customer support has been prompt whenever we've needed assistance. Pros CallHippo is very easy to set up and use. The call quality is reliable, the interface is intuitive, and it offers all the essential features like call recording, analytics, and integrations in one place. Their support team is also responsive whenever assistance is needed. Cons There isn't much to dislike. Some advanced features have a slight learning curve initially, but once you're familiar with the platform, everything works smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rishi K. Account manager E-Learning ### "Superb tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2026 overall satisfied with the kind of support and calling dashboard they offer, where we can track the logs, integration of different tools etc. Pros value for money, support is good. they offer dashboard, call logs, integration of hundreds of tools n crm. Cons nothing such, but it could be great if they offer the call recording feature in the basic plan itself as it is available only when we upgrade the plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kiara G. Sales executive Design ### "Good experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 It was really good experience when my issue was not resolved the owner it self stepped in and alligned some one for me so that the issue get resolved and I liked that they give value to each and every person Pros I really loved the way they were keeping me posted about the problem. It took some time but eventually things got sorted and that's what matters. Cons The team tried to solve the problem but they give you a meeting time of 30 mins but they wait there just for 10 mins if you dont come in they leave. I think people sometime get stuck so please wait for person. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sandeep S. Sr Manager Insurance ### "Easy Interface " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. Pros What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. Cons What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. Switched from [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) Skype closed their functions completely thats why we were moved to CallHippo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YK Yamini K. Business Development and GTM Computer Software ### "Easy-to-use business calling solution with useful features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Overall, my experience with CallHippo has been positive. It is a helpful tool for managing business calls, tracking conversations, and supporting team communication. The platform is user-friendly and offers useful features like call recording, analytics, and SMS/calling options. There is some room for improvement in pricing flexibility and occasional call quality consistency, but it works well for most business communication needs. Pros CallHippo is easy to set up and simple to use, even for someone who is not very technical. I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations. The virtual number setup is useful for managing business calls, and the overall experience feels smooth for day-to-day calling needs. Cons Some features can take a little time to understand at first, especially if you are new to cloud calling tools. At times, call quality may depend heavily on internet connectivity, so a weak connection can affect the experience. I also feel the pricing could be more flexible for smaller teams or businesses that only need basic calling features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tim D. CEO Computer Software ### "Look for a better alternative" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2026 One of the worst SaaS experiences in 10 years. Confusing pricing, incompetent support, and zero accountability. Cancelled without ever using the product. Avoid and choose OpenPhone or JustCall instead. Pros Nothing. The concept of a cloud VOIP dashboard is fine, but CallHippo executed it so poorly that no feature was ever usable in practice. Cons Deceptive pricing forces unnecessary seats. Support gives wrong instructions then ignores your complaints with copy-pasted policy responses. Refund denied after never making a single call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stephen D. Consultant Financial Services ### "A Month of Silence While My Business Calls Went Unanswered" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 3, 2026 I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. Pros Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. Cons The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mudit G. Sr Manager Sales Management Consulting ### "Overall a good calling tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2026 Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team Pros Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. Cons One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. Alternatives considered [JustCall](https://www.capterra.com/p/157853/JustCall/) [RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reasons for choosing CallHippo Pricing and ease of use initially was a major reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Parth P. Associate Accounting ### "Easy to use with seamless connectivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Pros CallHippo is very easy to use and offers seamless connectivity for business communication. The call quality is reliable, the interface is user-friendly, and the setup process is smooth. It has helped improve team coordination and customer communication efficiently. Cons CallHippo is simple to use, offers seamless connectivity, and provides a smooth calling experience for daily business communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HL Helen L. Customer Support Accounting ### "Good service and great team support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2026 Thanks \[sensitive content hidden\] for supporting my case. The team was supportive and provided valuable solutions on time. Pros helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to fix the issue. Cons It took a few days to resolve an issue but the team was very helpful and trying to settle my case at their earliest. So the problem was resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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