# CallHippo Pricing 2026 | Capterra > Learn more about CallHippo pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/159578/CallHippo/pricing --- # Pricing for CallHippo [4.4 (687)](https://www.capterra.com/p/159578/CallHippo/reviews/) Write a Review! ## [CallHippo](https://www.capterra.com/p/159578/CallHippo/) has **5** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** No ### Basic $0 **Pricing Model:** Per User **Payment Frequency:** Per Month Basic plan includes: - 1 Free Phone Number - Free WhatsApp Business API - Voicemail - Click to Dial - SMS (Text messages) & MMS ### Starter $25 **Pricing Model:** Per User **Payment Frequency:** Per Month Starter plan includes: - Everything in Basic + Telephony - Unlimited Minutes (Includes Both Landline & Mobile Calling) - Free WhatsApp Business API - 100 SMS (Text Messages) - Basic Report Analytics ### Professional $39 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional plan includes: - Everything in Starter + - Multilingual IVR - AI Reports / Analytics - Email Notification for Voicemail - Role Based Access Control ### Ultimate $55 **Pricing Model:** Per User **Payment Frequency:** Per Month Ultimate plan includes: - Everything in Professional + - DID Group - Call Reminder - Custom Ring Time - Multilevel IVR ### Enterprise Contact Sales **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise plan includes: Not available ## Popular alternatives to [CallHippo](https://www.capterra.com/p/159578/CallHippo/) Looking to learn more about Telephony software similar to CallHippo? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ringover [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/169627/RingOver/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) by VoIP.ms [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting Price:$1.1/month [LEARN MORE](https://www.capterra.com/p/203084/VoIP-ms/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) by RingCentral [4.2 (1205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price:$30/month [LEARN MORE](https://www.capterra.com/p/242188/RingCentral-MVP/) by 3CX [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price:$350/year [LEARN MORE](https://www.capterra.com/p/158704/3CX/) [View all alternatives](https://www.capterra.com/p/159578/CallHippo/alternatives/) ## What do others say about [CallHippo](https://www.capterra.com/p/159578/CallHippo/) pricing? Value For Money[4.2(687)](https://www.capterra.com/p/159578/CallHippo/reviews/) Pros Cons [Read All 687 Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) Read Full Reviews Below Sandeep S. Sr Manager Insurance, 11-50 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra June 24, 2026 "Easy Interface " **Overall:** My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. **Pros:** What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. **Cons:** What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. **Switched From:** [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) **Reasons for Switching to CallHippo:** Skype closed their functions completely thats why we were moved to CallHippo Stephen D. Consultant Financial Services, 11-50 employees Used the software for: 1-2 years ** Overall Rating 1.0 ** Ease of Use 3.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Reviewer Source Source: Capterra June 3, 2026 "A Month of Silence While My Business Calls Went Unanswered" **Overall:** I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. **Pros:** Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. **Cons:** The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. [Read All 687 Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)