# Page 10 | CallHippo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is CallHippo the right Telephony solution for you? Explore 679 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159578/CallHippo/reviews --- CallHippo 4.4 (679) [View alternatives](https://www.capterra.com/p/159578/CallHippo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of CallHippo ## Showing most helpful reviews Showing 226-250 of 679 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aleksandr A. CEO Hospitality Used the software for: Less than 6 months ### "Amazing support from \[SENSITIVE CONTENT HIDDEN\] (a person from Support team in CallHippo)" June 9, 2020 5.0 Pros Our company is engaged in arranging safari tours and Kilimanjaro climbing in Tanzania. Currently, we are undergoing an onboarding process with the CallHippo company, and the service is totally impressive! The support team responds to online chat within a couple of seconds. It took us literally 10 minutes to reach agreement on special rate terms, get a good cost proposal and, most importantly, we had a chance to purchase phone numbers for all countries in which we plan to run active sales. Cons At the moment I’m clarifying the possibility of connecting numbers from CIS countries, the website does not have such an opportunity, but \[SENSITIVE CONTENT HIDDEN\] from Support team promised to help. Review Source AT Akshay T. Business Development Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "Best Service and Amazing Customer Support" January 22, 2024 5.0 Pros Their chat support is the real warriors behind Call Hippo. I got in touch with \[sensitive content hidden\] and he is extremely fast in his service with sheer practical explanation. Great work...! Cons Their on-call support \[sensitive content hidden\] was great initially but when we chose a different plan lower than what they pitched, their call support executive didn't seemed more interested. Also, they didn't reply to the emails which wasted our many days. Review Source JP Jameir P. CEO Real Estate Used the software for: Less than 6 months ### "Great Customer Service! Best calling platform I've used hands down! " January 20, 2021 4.0 I've been with Callhippo for a few months now, February 2021 will be my official start up month. I've been testing their system for about 4-6 months now. Love it! Pros I love the functionality of Callhippo, its simple to use and best of all they offer 24/7 live chat support. I had problems occur but they went forward and fixed whatever issue I have. Love this calling platform. A bit more than I want to pay sometimes but all in all they are one of the best. Hands down. Thank you guys! Cons I would have to get back to you guys on that! That's a good thing :)n Alternatives considered [Google Voice](https://www.capterra.com/p/210592/Voice/)[Five9](https://www.capterra.com/p/132405/Five9/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[TextFree](https://www.capterra.com/p/203592/TextFree/) Reason for choosing CallHippo I wanted to give a new company a try! Instantly I fell in love with it because it provided EVERYTHING I was looking for plus at a wonderful price! Review Source mM michael M. Manager Marketing and Advertising Used the software for: I used a free trial ### "Muy buen Programa/alto costo" May 18, 2023 4.0 No tengo ninguna queja hacia callhippo ni su personal de atencion y soporte, han respondido cada una de mis inquietudes. Pros Las utilidades que contiene son muy buenas. Monitorear a tu equipo se hace muy facil. Cons Es muy alto su costo, cada integracion sugiere un adicional, otros programas con las mismas utilidades son mas asequibles, lo he utilizado porque buscaba otra alternativa. En terminos generales han desarrollado una excelente plataforma competitiva y muy amigable. Review Source VA Vinod A. CEO Pharmaceuticals Used the software for: 2+ years ### "It's a scam company with no address. They charged my CC $ 700 . Without authorisation " April 2, 2021 1.0 They are problem so how will they solve problem Pros Never try or be ready to be victim of Call Hippo. They are ghost without any address.! Cons Scam. Fraud never try this platform. Your card will be charged for $700! Reason for choosing CallHippo By mistake I chose them and suffered $ 700 fraudently Review Source Response from CallHippo May 26, 2021 Hi Vinod, we are trying to find you in our data tools to solve your concerns but could not find you. Can you please send us a mail at onboarding@callhippo.com with CC to help@callhippo.com hM hidekazu M. Head of Sales Packaging and Containers Used the software for: 1-2 years ### "FANTASTIC CUSTOMER SERVICE" March 25, 2024 5.0 The level of service is always top. Everyone I deal with is always so helpful and friendly. Pros Customer service is always stellar. Today \[sensitive content hidden\] was very helpful and super friendly through out our process. I reached great results with him. Cons So far my experience has been very positive and I am unable to think of any cons. Review Source NF Niha F. Business Consultant Information Technology and Services Used the software for: 1-2 years ### "A good app to make international calls" December 14, 2023 5.0 Pros User Friendly and prompt customer service Cons Expensive and being charged for a call dropping into VoiceMail Review Source AP Ashish P. Co founder Information Services Used the software for: I used a free trial ### "Quite Good" January 10, 2023 5.0 Overall experience is good. Pros Using it for a week now, I like the software, and the price per user is cheap. I like the support, they are available whenever I need them. Wonderful experience so far. Cons The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the credits are running out very fast which will make the actual use quite expensive. Reason for choosing CallHippo I am testing out a few software, I heard about Callhippo and thought of giving it a try so far the experience is good, but not best for huge call center operations, credit will run dry very fast. Review Source RM Roberta M. Autonomo Alternative Dispute Resolution Used the software for: 6-12 months ### "Medio " September 29, 2022 5.0 Media positiva Pros Tutto sommato è un software utile e buono Cons Migliorerei la funzione di riconoscimento vocale Review Source AA Adnan A. Sales Executive Airlines/Aviation Used the software for: 1-2 years ### "good " July 4, 2023 5.0 Pros Customer support is quite good and very responsive Cons Payment gateway issues with card declining again and again.. Review Source RS Rahil S. employee Wholesale Used the software for: Less than 6 months ### "very nice to work." June 14, 2023 5.0 all good till now and hope goes well in future too Pros i like the call recordings, sms system. the all time services if there are any problems.everything is good. Cons the only issues while making calls the voice break or reciever voice not clear. Review Source PS Pankaj S. Quality Assurance Computer Software Used the software for: 6-12 months ### "Employee Review" February 14, 2024 5.0 Good Pros Customer Support Employee name \[sensitive content hidden\] Best Supporter ,Helped me a lot Cons Nothing Review Source AV Anthony V. Head of Operations Information Technology and Services Used the software for: 1-2 years ### "Feedback for CC" December 28, 2022 5.0 Pros Straight Forward & user friendly. Good support team Cons While adding the subscription under the plan is not so commanding Review Source Sadia A. Freelance Blogger Used the software for: 6-12 months ### "The life saver app" April 30, 2018 5.0 Pros This app literally saves lives. I can sit anywhere in the world and get a desiring number. It helps me so much in my business and helped me grow to the level that I could never imagine. Cons I have not find any cons till now. It's a best app. I reccommend it to everyone. No one will regret having this software. Review Source SS Sven S. CEO Real Estate Used the software for: 2+ years ### "They are getting better and better" May 5, 2021 4.0 Pros Callhippo is an easy to use and very competitive phone service which was an important aspect for me as a start-up with a low cost approach. Lately they have greatly improved the mobile iOS apps. They are now fully up to date in terms of usability, user friendliness. Support is responsive. Two times I had texting issues that were resolved. Cons None ———————————————————————————————————- Review Source PH Poonam H. Co-founder Information Technology and Services Used the software for: Less than 6 months ### "Amazing customer support and call quality!" November 26, 2019 5.0 Overall a nice experience! like the features, clarity on dashboard(after your customer services helped me understand it better) and of course value for money! Pros That we always someone to reach out to, in case of a query! need to follow those long procedures to get to the customer service dept. Someone new like me, might have questions and queries in the initial phase! And I highly appreciate CallHippo customer service! Cons I would say you should come up with options where one can sign up, without having a GSuit account or with email IDs like Gmail.com, yahoo.com! As I believe an entrepreneur, or a freelancer, might not have access or availability of official email Id! Hence they are left with no choice than not to use your service!! Review Source MP Marilyn P. HR Retail Used the software for: Less than 6 months ### "Best customer service ever!" July 15, 2023 5.0 Pros Overall experience was excellent and there customer care are exceptional. Cons I love everything about the service and the product Review Source AR Anil R. Managing Director Hospitality Used the software for: 1-2 years ### "Good system." March 25, 2023 4.0 Pros Ease of use. Intuitive setup and good customization options. Cons High costs, Sometimes unstable and often problems with ending the call I.e multiple calls concurrently active. Review Source TC Tyler C. Executive Assistant Marketing and Advertising Used the software for: 2+ years ### " Owaisbaig - Support" March 4, 2022 4.0 Pros Support gets back to me right away and always resolves my issues quickly. Cons There are a good number of bugs and glitches that happen, but I always get them resolved quickly. Review Source VG Vipra G. Team Leader Information Technology and Services Used the software for: 1-2 years ### "\[SENSITIVE CONTENT\] - Account Manager" June 9, 2022 5.0 All good. Pros Easily accessible, good for beginners use. Cons Nothing as of now. Will recommend to others. Review Source JA Jehanzeb A. owner Information Technology and Services Used the software for: I used a free trial ### "My account was disabled by the fraud department but \[SENSITIVE CONTENT\] got me up again very quickly." September 1, 2022 5.0 Pros So, i just started using the application and signed up for it yesterday, i am still in the trial phase and have not submitted any verification documents yet so my account was disabled. I was upset about it and raised a ticked.\[SENSITIVE CONTENT\] got back to me within minutes and quickly restored my account. He was very professional in addressing my concern and resolved it in a timely manner. I have just started using CallHippo and have been in touch with 2 team members until now, \[SENSITIVE CONTENT\] and\[SENSITIVE CONTENT\]. I can comforatblly say that Call Hippo has a great support team that's availble round the clock. Cons Until now, the only issue i had was when my account was disabled for no reason by the fraud department. THey havent yet asked me for any verification documents so it was upsetting to get blocked this way. but they did reinstate my account when i contacted support. Review Source CA Carlos A. VP, Sales Wholesale Used the software for: 1-2 years ### "Great for my team!" January 21, 2021 5.0 I've had a great experience. The software is very easy to use and it covers all the basics functionality. Pros Being able to have different departments online at the same time. Also, the pricing is really good for what you get. Cons I just hope that internal transfers was part of the regular plan, seems something so basic for the service. Alternatives considered [Google Voice](https://www.capterra.com/p/210592/Voice/) Reason for choosing CallHippo Price Review Source SD Seema D. Founder and CEO Marketing and Advertising Used the software for: Less than 6 months ### "\[sensitive content hidden\] is helpful and a good resource. Thanks" January 24, 2023 5.0 Pros Calling facility and sms facilities are good. Overall virtual nos help a lot for international clients Cons pricing and lack of knowledge of the product ( except \[sensitive content hidden\]) Review Source AB Aatreyee B. Business Development Associate E-Learning Used the software for: Less than 6 months ### "Good Investment" September 9, 2023 5.0 Pros Ease of making calls. Tracking procedure. Cons Nothing. There’s nothing to not like. It’s all good. Review Source KM Karl M. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Telephony service" February 16, 2024 5.0 Pros Ease of use and quality of service. Excellent support Cons Unscheduled outages. Technical issues that are not planned Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.