# Asure Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Asure Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Asure Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/159581/Payroll-Tax-Management --- # Asure Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 1, 2025 Written byAmita Jain Amita Jain Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. [See bio & all articles](https://www.capterra.com/resources/author/ajain/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Asure Asure Overview: ### Key takeaways Insights from verified Capterra reviews Asure Payroll & Tax Management helps small businesses automate payroll, manage tax filings, and stay compliant across multiple states. Administrative and finance teams rely on it for weekly payroll cycles. The tool’s direct deposit and W-2 prep stand out for speed and reliability, while there may be friction with reporting and self-service tools. Recent updates like mobile tax dashboards and action cards improve visibility and reduce missed filings. ### Our verdict It suits teams that want to offload tax filing and payroll logistics without building custom workflows. Its automation and compliance tools reduce manual oversight, but buyers should expect trade-offs in reporting flexibility and interface clarity. For teams managing multi-state filings or ACA reporting, its recent updates may justify the investment. Recognitions Shortlist Top alternative Featured Overall rating Based on 284 user reviews Reviews sentiment Positive 78% Neutral 14% Negative 8% Pros & cons Simple and intuitive operation Comprehensive employee management tools Frequent unresolved technical problems Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Payroll / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Asure?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.asuresoftware.com/&name=Asure) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Asure 4.2 (284) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (284) Ease Of Use 4.8 (4,274) Value For Money 4.0 (263) Value For Money 4.7 (3,924) Customer Service 4.0 (268) Customer Service 4.7 (4,026) ## Asure alternatives Asure Payroll & Tax Management may not suit teams seeking more intuitive interfaces, flexible reporting tools, or faster support response times. Explore other payroll solutions that better align with your business priorities and operational style. [4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159581/Payroll-Tax-Management/alternatives/) ## Who uses Asure? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 165 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 165 reviews Administrative 44% Administrative 44% Finance & Accounting 14% Human Resources 9% Construction 8% Others 26% Frequency of use Based on 165 reviews Use the software Weekly 62% 62% Daily Weekly Monthly Top use cases Based on 165 reviews Payroll 76% Direct Deposit Payroll 33% Time Tracking 7% Human Resources 7% Time Clock 5% Top industries Based on 165 reviews Construction 49% Hospital & Health Care 14% Religious Institutions 13% Non-Profit Organization Management 13% Other 11% Amita Jain Senior Content Analyst The tool is designed for those managing weekly payroll and direct deposit, but report customization or troubleshooting may be a challenge. It’s most effective for admins who prefer a straightforward setup and minimal manual tax handling. ## Pros and Cons Simple and intuitive operation 77% positive reviews out of 75 Most reviewers describe ease of use as a key benefit, highlighting the platform’s straightforward navigation and minimal learning curve. Frequent unresolved technical problems 76% negative reviews out of 38 Most users comment bugs and issues cause ongoing frustration, slow resolutions, and communication difficulties with support. Gordon H President, Owner, 11 - 50 employees. "Took way to long4+ months to work out all the issues, then there was recurring issues that also took awhile to figure out. " Comprehensive employee management tools 81% positive reviews out of 27 Most users report employee management streamlines leave tracking, document storage, payroll, and employee self-service tasks. Shaunna H Accounting, HR, 11 - 50 employees. "I also like that we are able to save employee files electronically, track leave requests easier and have important documents for the employees all in one place for them to use." ## Asure's interface The interface is functional but dated, with users often navigating across multiple screens to complete basic payroll tasks. While some find it manageable after initial setup, others report friction with unintuitive layouts, slow report loading, and limited visual clarity. 2+ Amita Jain It takes time to get used to Asure’s navigation flow. Switching between payroll, tax, and PTO modules—each on separate sites—can slow you down. This split setup can disrupt workflows and create confusion when managing multiple tasks at once. Ease of Use 4.0 (284) 4.0 Based on 284 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Amita Jain Asure’s top-rated features work best when used together to automate recurring payroll tasks, reduce manual tax handling, and simplify compliance. Reviewers say this combination helps small teams stay focused and avoid administrative bottlenecks. Features 4.0 (283) 4.0 Based on 283 reviews The Asure Payroll & Tax Management features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Direct deposit 4.2 (114) 114 reviewers rated this feature Enables fast, paperless payments with built-in compliance support. Saves time, improves employee satisfaction, and simplifies reconciliation against bank statements. Payroll reporting 3.9 (141) 141 reviewers rated this feature Supports instant access to audit-ready reports for compliance and bookkeeping. Users value the variety of report types and online availability, though some wish for more Excel-friendly formats and better customization. W-2 preparation 3.8 (118) 118 reviewers rated this feature Automates year-end tax form generation and distribution. Delivers accuracy and time savings by avoiding manual updates to tax rules. Limitations include handling foreign addresses and electronic delivery. Payroll management 3.7 (149) 149 reviewers rated this feature Simplifies payroll tracking and payment scheduling. Users find it intuitive and time-saving, especially for managing recurring tasks and avoiding manual tax filings. Some note rigidity in handling time-off requests. Tax compliance 3.7 (117) 117 reviewers rated this feature Handles federal and state tax filings, reducing manual effort. Your team will get built-in remittance and knowledgeable support, though a few users report issues with rate updates and responsiveness. Automated tax filing and remittance 0 reviewers rated this feature Handles federal, state, and local tax filings with built-in remittance tools. This reduces manual effort and helps businesses stay compliant during quarterly and year-end reporting cycles. Multi-state payroll processing 0 reviewers rated this feature Supports payroll calculations and filings across multiple states. This is especially useful for distributed teams or businesses operating in regions with varying tax rules and employment regulations. ACA compliance support 0 reviewers rated this feature Helps employers meet ACA requirements by tracking eligibility, generating the required forms, and managing reporting deadlines. It reduces the risk of penalties and ensures accurate documentation. Employee self-service portal 0 reviewers rated this feature Allows employees to access pay stubs, update personal details, and manage tax forms independently, reducing admin overhead and improving transparency for payroll-related tasks. Mobile tax portal 0 reviewers rated this feature Provides full access to tax filing status, agency updates, and payment records via mobile devices. This helps teams stay informed and responsive while managing payroll taxes remotely. (October 2024) Action cards 0 reviewers rated this feature Highlights pending tasks and alerts users to quarter-end deadlines or missing filings. This feature helps prevent errors and ensures timely submissions across jurisdictions. (October 2024) Drill-down dashboards 0 reviewers rated this feature Offers EIN- and jurisdiction-level insights into tax filings, variances, and payment statuses. It improves clarity and speeds up issue resolution during audits or reconciliation. (October 2024) Quick access to packages 0 reviewers rated this feature Enables fast retrieval of quarter-end and return packages, reducing time spent navigating multiple systems or requesting documents manually. (October 2024) All key features (64) Track 401(k) participant contributions and employer match 0% of 0 reviewers... Helps employers meet ACA requirements by tracking eligibility, generating the required forms, and managing reporting deadlines. It reduces the risk of penalties and ensures accurate documentation. 0 reviewers rated this feature Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Integrate with a third-party accounting system 0% of 0 reviewers... Highlights pending tasks and alerts users to quarter-end deadlines or missing filings. This feature helps prevent errors and ensures timely submissions across jurisdictions. (October 2024) 0 reviewers rated this feature Dashboard to view the status of ongoing processes, identify current incidents and track past activities 57.14% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 50.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 88.89% of 9 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 0% of 0 reviewers... Automatic update of information / software 0% of 0 reviewers... Handles federal, state, and local tax filings with built-in remittance tools. This reduces manual effort and helps businesses stay compliant during quarterly and year-end reporting cycles. 0 reviewers rated this feature Record employee's benefit plans and selections throughout career progression 42.86% of 14 reviewers that rated this feature as important or highly important Print paychecks issued to confirm payment of wages or salary 0% of 0 reviewers... Track employees' arrival and departure timings for payroll purposes 0% of 0 reviewers... Manages compensation such as salary, bonus, and benefits processes, aligning with policies 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 78.57% of 14 reviewers that rated this feature as important or highly important Alter the layout and content of reports 51.52% of 33 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications 80.00% of 20 reviewers that rated this feature as important or highly important Enables fast, paperless payments with built-in compliance support. Saves time, improves employee satisfaction, and simplifies reconciliation against bank statements. 114 reviewers rated this feature Store, manage, and track all electronic documents in a centralized location 42.11% of 19 reviewers that rated this feature as important or highly important Offers EIN- and jurisdiction-level insights into tax filings, variances, and payment statuses. It improves clarity and speeds up issue resolution during audits or reconciliation. (October 2024) 0 reviewers rated this feature Electronic storage of staff/employee contact information and job status in a centralized repository 64.55% of 110 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 0% of 0 reviewers... Online portal where employees can access and track their own information 72.22% of 18 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 55.56% of 18 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 50.00% of 2 reviewers that rated this feature as important or highly important Gateway through which employees can access the system 0% of 0 reviewers... Allows employees to access pay stubs, update personal details, and manage tax forms independently, reducing admin overhead and improving transparency for payroll-related tasks. 0 reviewers rated this feature Track and measure time worked for employees 100.00% of 2 reviewers that rated this feature as important or highly important Compatible with mobile devices 0% of 0 reviewers... Designed for professional employer organizations or administrative services organizations. 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 71.43% of 7 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Manage and track employee attendance 0% of 0 reviewers... Access software remotely via mobile devices 50.00% of 2 reviewers that rated this feature as important or highly important Provides full access to tax filing status, agency updates, and payment records via mobile devices. This helps teams stay informed and responsive while managing payroll taxes remotely. (October 2024) 0 reviewers rated this feature Pay employees in multiple states with correct tax deduction amounts in each 50.00% of 2 reviewers that rated this feature as important or highly important Supports payroll calculations and filings across multiple states. This is especially useful for distributed teams or businesses operating in regions with varying tax rules and employment regulations. 0 reviewers rated this feature Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 0% of 0 reviewers... Select benefits and provide information needed to participate in a benefit via an online portal 0% of 0 reviewers... Simplifies payroll tracking and payment scheduling. Users find it intuitive and time-saving, especially for managing recurring tasks and avoiding manual tax filings. Some note rigidity in handling time-off requests. 149 reviewers rated this feature Delegate payroll processing to third party vendors 0% of 0 reviewers... Supports instant access to audit-ready reports for compliance and bookkeeping. Users value the variety of report types and online availability, though some wish for more Excel-friendly formats and better customization. 141 reviewers rated this feature Enables fast retrieval of quarter-end and return packages, reducing time spent navigating multiple systems or requesting documents manually. (October 2024) 0 reviewers rated this feature Timed notification for any upcoming task, deadline, appointment, or activity 46.67% of 15 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 54.55% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 100.00% of 3 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 54.35% of 46 reviewers that rated this feature as important or highly important Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. 0% of 0 reviewers... Calculate tax and make deductions on gross income from sources like wages, investments or self-employment 0% of 0 reviewers... Handles federal and state tax filings, reducing manual effort. Your team will get built-in remittance and knowledgeable support, though a few users report issues with rate updates and responsiveness. 117 reviewers rated this feature The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 50.00% of 2 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Organizing a group of people to accomplish a task 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 44.44% of 9 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 100.00% of 8 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 62.07% of 29 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 100.00% of 1 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 45.00% of 20 reviewers that rated this feature as important or highly important Automates year-end tax form generation and distribution. Delivers accuracy and time savings by avoiding manual updates to tax rules. Limitations include handling foreign addresses and electronic delivery. 118 reviewers rated this feature Automatically subtract garnishments from wages 0% of 0 reviewers... A set of processes to optimize the productivity of its employees 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Amita Jain Asure’s top-rated features work best when used together to automate recurring payroll tasks, reduce manual tax handling, and simplify compliance. Reviewers say this combination helps small teams stay focused and avoid administrative bottlenecks. Features 4.0 (283) 4.0 Based on 283 reviews ## Pricing Asure Payroll & Tax Management doesn’t publicly list pricing for its payroll plans. Buyers must contact the vendor directly to receive a quote based on company size, location, and service scope. To give you an idea of the market, small and midsize business (SMBs) budget on average approximately $9 per employee, per month for payroll applications. ### Starting price Contact vendor for pricing Free trial not available Amita Jain Senior Content Analyst SMBs should expect variability based on service depth and jurisdiction. Teams managing multi-state filings or ACA compliance may see higher costs tied to support and automation. Value for money 4.0 (263) 4.0 Based on 263 reviews ## Integrations Asure Payroll & Tax Management connects with accounting, time tracking, and HR systems. These integrations, offered through a mix of native and third-party links, help streamline payroll reconciliation, automate time entry, and centralize employee data. Popular integrations [ Lendio](https://www.capterra.com/p/154197/Sunrise/)[ Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[ Vestwell](https://www.capterra.com/p/189123/Vestwell/)[ Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)[ DailyPay](https://www.capterra.com/p/234430/DailyPay/)[ Turbotax](https://www.capterra.com/p/10002787/Turbotax/)[ PrismHR](https://www.capterra.com/p/187705/PrismHR/)[ ZayZoon](https://www.capterra.com/p/218576/ZayZoon/) Amita Jain Senior Content Analyst Connecting Asure Payroll & Tax Management to your accounting and time systems helps reduce manual entry, speed up reconciliation, and maintain clean records across payroll cycles and compliance reports. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (268) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (268) 4.0 Based on 268 reviews ## User reviews Overall rating 4.2 Based on 284 reviews Filter by rating 5(148) 4(74) 3(39) 2(10) 1(13) Mentioned topic Sorted by most recent PD Prescillia D. Consultant Financial Services ### "Useful foundation, but improvement needed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 26, 2026 Pros The product still has value because it addresses centralizing payroll, time attendance, benefits and compliance reminders for workforce administration, and features such as time attendance can genuinely help if the internal process is simple, stable and well defined from the beginning. Cons The improvement areas are significant: administrative interface, requires accurate setup, and less attractive if payroll needs are simple. In a demanding professional environment, these points can create friction when users expect strong controls, analytics, scalability and clean auditability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MrElonElon u. Consultant Financial Services ### "Strong HR and payroll control that needs strong setup though" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 18, 2026 Pros What I liked most about Asure is how it centralizes core HR and payroll processes in one place. In practice, this is very similar to managing a portfolio: you have a consolidated view of employees, costs, and compliance. For example, linking time tracking directly to payroll and cost allocation reduces manual reconciliation and improves reliability, which is critical in structured environments. Cons What I liked least about Asure is that it can feel quite administrative and not always intuitive. The platform is powerful, but you need discipline and proper setup to fully leverage it. Without that, workflows can become heavy and less efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeff L. President Accounting ### "Not a good experience - don't go with Asure" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 22, 2026 After a number of years of frustration with aspects noted above, I made the move to a different provider. The exit confirmed for me that Asure was not a good fit. MUCH happier with the new provider - better reporting capabilities; less expensive; customer service is a live person each time and extremely timely. Pros The system did a good job with the basic aspects of getting deposits made when needed. When I started with Asure 5 years ago, we had a dedicated rep who did a good job with customer service. That ended about 3 years ago when that individual left. Cons User interface was way behind current standards. Customer service was a hit and miss for getting people in a timely manner. The ability to run reports out of the system was terrible. I could not run my own annual worker's comp payroll report. I had to request the report from customer service which is a huge inconvenience. I was with Asure for over 5 years. When it came time to move to a different provider (due to the issues above), I was penalized a full year's payroll fees because it was deemed that I didn't provide enough notice to them. After being a customer for 5 years and since it costs them nothing extra if I leave, this was extremely unreasonable. I reached out multiple times to management and was denied any type of concession. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Change in customer service rep and frustration with ADP support Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reasons for choosing Asure The customer service rep at the time was someone we had worked with prior. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Minwoo J. Junior Controller Wholesale ### "A Reliable System with Some Limitations" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 19, 2026 It’s a good system, but there are limited automation features and reporting options. Overall, I would rate it 3 out of 5. Pros After payroll is processed, Asure automatically sends the reports to the office. It also sometimes includes a compliance package in the email. Cons It can sometimes be difficult to reach my assigned representative, so I often have to call and get routed to another representative. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Hard to reach an agent when needed, and price was expensive.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dee M. Payroll Specialist Accounting ### "EV Classic Needs Improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 19, 2026 APTM is fine. EV Classic is terrible. Overall I am satisfied with APTM, but not at all with EV Classic. Pros My experiences with APTM have been fairly good. The only thing that needs improvement is response time for tickets. Sometimes it takes too long to hear back from Support. Cons I still believe that EV Classic needs a complete overhaul. The software reminds me of a payroll system I used back in the 1990's. EV Classic is very outdated and very unpredictable at times. In my opinion, It is not a user friendly software, especially for 2026. There are much better systems out there. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) It was the firm's decision, not mine. I was extremely disappointed when I began using Evolution Classic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jenna M. IOC Fine Art ### "Beware of Bad Service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 12, 2026 I would not recommend this company. In our experience, everytime we called in the person that could help was "in a meeting" and "would call us back in 15 min" just to never get that call. Even if you do not have issues just to submit payroll it's overly complicated system is not worth it. I would recommend other services which are cheaper and more user friendly. Pros There was nothing while working with this company that I would cinsider a pro. Basic payroll functions were overly complicated and there was no one who you could speak with that could help with issues directly. Cons After switching to Asure I had to reach out mutiple times to get questions answered and finally was able to get someone to walk me through how to submit payroll. It was an overly complicated process and almost no support. At the end of the year I was informed by the state they had not filed any of our withholdings for the entire year. It took 3 months to get someone to actually address this and get it corrected. We still have ourtstadning penalties and intrest from late filings that they have not resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Administrative Leisure, Travel & Tourism ### "Great program that needs internal office work!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 January 29, 2026 The overall portal is rather easy to navigate and with time, you can manage to figure it out on your own (that's how easy it is). I am responsible for 3 businesses and almost 300 employees and with the reports they provide, you can pretty much find anything and everything you are looking for. I just wish they had the option of being able to create your own reports without having them do it and charging you the time it takes to create it. Pros Time tracking and attendance app. This is a very useful app for our company particularly because we have a lot of drivers that are consistently on the road and can submit their timesheets from anywhere. So, if I am missing a timesheet, I don't have to wait for them to return from their trip to get it! Cons Account management and support. I have had good and bad experience in the customer support department. There are excellent employees that are VERY informative and instructional when you are unsure of how to do something, then there is the very vague response with minimal information, and you have to try to "figure out" what they mean without asking them to elaborate several times (often times because I've never had to do it before) in turn it seems like they get annoyed with you and their responses become shorter and shorter. Customer support is HUGE when I look for a software program. This certainly could use improvement! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Implementation Financial Services ### "Basic, small business platform. " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 January 16, 2026 We did not stay with asure for every long and changed over to a system that can handle multi-state and more advanced payrolls. Pros It is easy to use for a small business, but was very much out of compliance with multi-state taxation. Cons The system was a small business platform with no real single database for what we were looking for. The tax engine was not compliant. Reporting was minimal. In comparison to other systems, the pricing should have been much less to be competitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kimberlee C. Supervisor Hospital & Health Care ### "Please don't use this" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 17, 2025 Poor experience. I do not recommend using this software. It is impossible to reach someone for any type of help. Pros There was nothing really good about this program. It was not user friendly. Our accountants dealt with it. Cons The interface was not user-friendly. My staff got so angry at it that they would come to the office for us to explain how to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kim D. Office Manager Hospital & Health Care ### "Great Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 12, 2025 Besides not having an HR person, I did not have any problems with Asure. All tax reporting was accurate Pros Always willing to help answer our questions. Never had a problem with processing payroll. Reports were accurate Cons Was not able to provide us with an actual HR person. We needed an actual person we could call. Everything was mainly through email. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I needed to have access to an actual HR person Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Asure I was under the impression I would have an HR specialist so I chose Asure based on that as well as the cost was in the range we were looking to spend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) ## FAQs Yes. Asure Payroll & Tax Management supports multi-state payroll processing and tax filing. It automates compliance across jurisdictions, helping businesses manage remote teams and avoid penalties tied to state-specific tax rules. Yes. Asure offers general ledger integration and supports syncing with accounting platforms like QuickBooks Online. This helps reduce manual data entry and improves reconciliation accuracy. Yes. Asure provides a mobile-accessible tax portal that displays real-time filing status, agency updates, and payment records. It includes drill-down dashboards and action cards for quarter-end tasks. Yes. Employees can access pay stubs, update personal details, and manage W-2 forms through a secure self-service portal. Managers can also control access and send alerts via the same system. Yes. Asure’s payroll solutions are designed for small and midsize businesses. They offer automation, compliance support, and dedicated account teams to reduce administrative burden. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Asure Payroll & Tax Management’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [HR Software Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/hr-software-cost-comparison/) Published July 30, 2025 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/) Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) ### [The Top 5 Payroll Service Benefits](https://www.capterra.com/resources/payroll-services-benefits/) Published January 7, 2023 by [Stephan Miller](https://www.capterra.com/resources/author/smiller/) ### [Payroll Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/payroll-software-pricing-report/) Published August 12, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) ### [How To Choose a Payroll Service](https://www.capterra.com/resources/how-to-choose-payroll-service/) Published February 6, 2023 by [Stephan Miller](https://www.capterra.com/resources/author/smiller/) ### [5 Top-Rated Payroll Software for Small Businesses](https://www.capterra.com/resources/payroll-software-for-small-businesses/) Published March 2, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [7 Payroll Mobile Apps Users Love](https://www.capterra.com/resources/top-payroll-apps/) Published June 1, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [What Is a Payroll Ledger?](https://www.capterra.com/resources/payroll-ledger/) Published December 15, 2022 by [Adam Carpenter](https://www.capterra.com/resources/author/acarpenter/) ### [Net Pay vs. Gross Pay—What's The Difference?](https://www.capterra.com/resources/net-pay-vs-gross-pay/) Published December 7, 2022 by [Stephan Miller](https://www.capterra.com/resources/author/smiller/) ### [6 Accounting Tasks That Can Be Fully Automated](https://www.capterra.com/resources/accounting-automation/) Published February 28, 2024 by [Leaman Crews](https://www.capterra.com/resources/author/leaman-crews-guest-contributor/) ### [3 Benefits and Challenges of Modern Accounting Solutions Over Manual Methods](https://www.capterra.com/resources/benefits-of-accounting-software/) Published August 23, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)