--- title: "Asure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Asure Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/159581/Payroll-Tax-Management/" page_type: "product" language: "en" --- # Asure Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Asure ## What is Asure? Asure Payroll is an all-in-one cloud-based payroll and HR platform designed for small to mid-size businesses. Automate key tasks, from payroll processing to tax filing, ensuring accuracy, compliance, and efficiency so you stay compliant with the latest federal, state, and local regulations. Asure Payroll reduces administrative work, minimizes risks, and scales with your business, providing the tools and support you need to stay on top of payroll and HR. Key benefits include: Automated Payroll: Effortless payroll calculations, direct deposits, tax filings, and more. Detailed Reporting: Access clear reports to stay informed on your financials and workforce. Employee Self-Service: Employees can easily view pay stubs and W-2s online. Seamless Integration: Integrates with HR, time tracking, and benefits administration. Compliance Tools: Stay ahead of changing tax laws and regulations. ## What is Asure used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 284 user reviews Reviews sentiment Positive 78% Neutral 14% Negative 8% Pros & cons Streamlined and intuitive experience Comprehensive employee management tools Persistent technical and support problems Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Payroll / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Asure?[Manage this product listing](https://www.g2.com/products/asure/claim_requests/new?auto=true) Rating Breakdown 4.2 +− Features4.0 Value for Money4.0 Ease of Use4.0 Customer Service4.0 Rating Breakdown 4.2 Features4.0 Value for Money4.0 Ease of Use4.0 Customer Service4.0 ## Asure Reviewers Verdict Updated September 2026 AI summary - Asure is a fit for small businesses and managers seeking to centralize payroll, HR, and employee records. - Users appreciate its straightforward employee management, easy-to-learn interface, and responsive email support. - It helps reduce manual HR tasks and provides quick access to payroll and compliance reports in daily operations. - Some key downsides are intermittent bugs, slow support response, a learning curve for new users, and concerns about pricing. - It serves organizations prioritizing all-in-one HR and payroll, but buyers needing advanced customization or faster support may want to consider alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Asure 4.2 (284) VS. [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (284) Ease Of Use 4.8 (4,312) Value For Money 4.0 (263) Value For Money 4.7 (3,960) Customer Service 4.0 (268) Customer Service 4.7 (4,061) ## Asure alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159581/Payroll-Tax-Management/alternatives/) ## FAQs about Asure Overview ### What problems does Asure solve? Asure solves time-consuming payroll and employee administration by centralizing payroll, time tracking, leave requests, benefits, documents, and compliance reminders. HR teams, payroll administrators, managers, and small business owners use it to reduce manual data entry, replace paper files and check stubs, speed approvals, and gain faster access to reports and employee records. Answer based on 115 reviews Overview ### Which roles and teams benefit most from Asure? Asure is most used by business owners, office managers, and executive leaders who need to oversee payroll, HR, and workforce administration. Finance teams, including bookkeepers, accountants, controllers, and CFOs, rely on it for payroll accuracy, tax compliance, reporting, and employee record management across daily back-office operations. Answer based on 284 reviews Overview ### What company size and industries is Asure built for? Asure serves businesses of any size in all industries, with reviewer use concentrated among small businesses at 93% and Construction at 10%. It also appears with Non-Profit Organization Management and Hospital & Health Care, each at 6%, while midsize businesses account for 4% and enterprises 3%. Answer based on 284 reviews Features and Usability ### What are the key features of Asure? Asure includes core payroll management tools like payroll processing, direct deposit, tax filing, and payroll reporting, plus time and attendance features such as clock in/out, timesheet management, and leave tracking. Differentiating capabilities include employee self-service, onboarding workflows, document management, and customizable reports for employee and labor data. Answer based on 134 reviews Integrations ### Which third-party tools and platforms does Asure integrate with? Asure integrates with Employee Navigator, DailyPay, Equifax, Harbor Compliance, Lendio, PrismHR, TurboTax, and Vestwell. Reviewer mentions specifically confirm Employee Navigator, while the official integration catalog shows connections across payroll, benefits, compliance, lending, and tax-related platforms. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on Asure? Asure offers webinars, documentation, and videos, and some users also mention live online training and helpful account reps during onboarding. Reviewers say everyday team members and nontechnical staff often learn it quickly, while admins, new hires joining after implementation, and users handling complex payroll tasks may need more guidance. Answer based on 30 reviews Getting Started and Support ### What customer support options does Asure offer, and how do users rate the experience? Asure offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful, especially for urgent payroll questions. However, some report inconsistent follow-up, staff turnover, slow ticket resolution, limited guidance for complex tasks, and uneven experiences across departments. Answer based on 134 reviews Features and Usability ### How well does Asure handle payroll? Asure handles payroll well for many small businesses that want payroll, time tracking, and tax tasks in one system. Teams with more complex needs often value its flexibility and service options, but some users find setup and payroll submission confusing, especially when support, multi-state compliance, or tax issue resolution matter most. Answer based on 122 reviews Features and Usability ### How good is Asure for reporting? Asure offers useful payroll and workforce reports, but reporting can feel uneven depending on how much customization a team needs. Many HR and payroll admins find standard reports helpful and accessible, while others struggle with usability, limited self-service report building, extra steps, and needing support for custom or duplicate reports. Answer based on 45 reviews ## Who uses Asure? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive experience 78% positive reviews out of 76 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal training needs. Persistent technical and support problems 76% negative reviews out of 38 Most reviewers report bugs and issues cause recurring errors, slow resolutions, and communication difficulties with support. Gordon H. President, Owner, 11 - 50 employees. "Took way to long4+ months to work out all the issues, then there was recurring issues that also took awhile to figure out. " Comprehensive employee management tools 81% positive reviews out of 27 Most reviewers indicate employee management simplifies tracking time, handling leave, and centralizing HR documents. Shaunna H. Accounting, HR, 11 - 50 employees. "I also like that we are able to save employee files electronically, track leave requests easier and have important documents for the employees all in one place for them to use." ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Asure supports all three features that reviewers rate most important: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data with clear reporting, allowing teams to manage payroll operations with greater consistency and confidence. Payroll Management 4.2 (151) 70.20% of 151 reviewers that rated this feature as important or highly important With this capability, you can automate payroll, ensure accurate calculations, and minimize manual work. Reviewers appreciate the time saved, reliability, and ease of use, though some mention challenges with exceptions and repetitive time-off requests. Direct Deposit 4.5 (117) 70.94% of 117 reviewers that rated this feature as important or highly important It gives you a streamlined way to pay employees directly into their bank accounts. Users think it saves time, ensures timely payments, and is easy to set up, though a few mention occasional issues with cancelled deposits and automatic check dates. Payroll Reporting 4.1 (145) 75.17% of 145 reviewers that rated this feature as important or highly important You get instant access to payroll reports for audits and bookkeeping. Reviewers appreciate the ease and usefulness of reporting, but some wish for more customization, Excel export options, and better clarity on debited amounts. Tax Compliance 4.2 (118) 72.03% of 118 reviewers that rated this feature as important or highly important This aspect helps you stay compliant with tax laws by handling filings and payments. Some users say it reduces stress and risk of penalties, but a few report issues with updates, responsiveness, and occasional errors leading to fines. W-2 Preparation 4.5 (120) 73.33% of 120 reviewers that rated this feature as important or highly important Asure offers automated W-2 preparation, helping you save time and avoid manual tax paperwork. Some reviewers find it accurate and convenient, but others mention delays, lack of electronic delivery, and difficulties with foreign addresses. Employee Database 4.1 (110) 64.55% of 110 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Asure 56 features ### All Features - 401(k) Tracking: Track 401(k) participant contributions and employer match - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Tracking: Track the attendance of specific individuals or groups - Auto Update: Automatic update of information / software - Benefits Management: Record employee's benefit plans and selections throughout career progression - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Direct Deposit: It gives you a streamlined way to pay employees directly into their bank accounts. Users think it saves time, ensures timely payments, and is easy to set up, though a few mention occasional issues with cancelled deposits and automatic check dates. - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - For Mobile: Compatible with mobile devices - For PEO/ASO: Designed for professional employer organizations or administrative services organizations. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Labor Forecasting: Predict labor requirements based on past and present data/trends - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Payroll Management: With this capability, you can automate payroll, ensure accurate calculations, and minimize manual work. Reviewers appreciate the time saved, reliability, and ease of use, though some mention challenges with exceptions and repetitive time-off requests. - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: You get instant access to payroll reports for audits and bookkeeping. Reviewers appreciate the ease and usefulness of reporting, but some wish for more customization, Excel export options, and better clarity on debited amounts. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: This aspect helps you stay compliant with tax laws by handling filings and payments. Some users say it reduces stress and risk of penalties, but a few report issues with updates, responsiveness, and occasional errors leading to fines. - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Asure offers automated W-2 preparation, helping you save time and avoid manual tax paperwork. Some reviewers find it accurate and convenient, but others mention delays, lack of electronic delivery, and difficulties with foreign addresses. - Wage Garnishment: Automatically subtract garnishments from wages - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (283) 4.0 Based on 283 reviews ## Pricing Value for money 4.0 (263) Starter Contact Vendor for Pricing Compliance Contact Vendor for Pricing Strategic Contact Vendor for Pricing Performance Contact Vendor for Pricing Value for money 4.0 (263) 4.0 Based on 263 reviews ## Integrations [ Lendio](https://www.capterra.com/p/154197/Sunrise/)[ Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[ Vestwell](https://www.capterra.com/p/189123/Vestwell/)[ Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)[ DailyPay](https://www.capterra.com/p/234430/DailyPay/)[ Turbotax](https://www.capterra.com/p/10002787/Turbotax/)[ ZayZoon](https://www.capterra.com/p/218576/ZayZoon/)[ Harbor Compliance](https://www.capterra.com/p/196555/Harbor-Compliance/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (268) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (268) 4.0 Based on 268 reviews ## User reviews Overall rating 4.2 Based on 284 reviews Filter by rating 5(148) 4(74) 3(39) 2(10) 1(13) Mentioned topic Sorted by most recent PD Prescillia D. Consultant Financial Services ### "Useful foundation, but improvement needed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 26, 2026 Pros The product still has value because it addresses centralizing payroll, time attendance, benefits and compliance reminders for workforce administration, and features such as time attendance can genuinely help if the internal process is simple, stable and well defined from the beginning. Cons The improvement areas are significant: administrative interface, requires accurate setup, and less attractive if payroll needs are simple. In a demanding professional environment, these points can create friction when users expect strong controls, analytics, scalability and clean auditability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MrElonElon U. Consultant Financial Services ### "Strong HR and payroll control that needs strong setup though" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 18, 2026 Pros What I liked most about Asure is how it centralizes core HR and payroll processes in one place. In practice, this is very similar to managing a portfolio: you have a consolidated view of employees, costs, and compliance. For example, linking time tracking directly to payroll and cost allocation reduces manual reconciliation and improves reliability, which is critical in structured environments. Cons What I liked least about Asure is that it can feel quite administrative and not always intuitive. The platform is powerful, but you need discipline and proper setup to fully leverage it. Without that, workflows can become heavy and less efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeff L. President Accounting ### "Not a good experience - don't go with Asure" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 22, 2026 After a number of years of frustration with aspects noted above, I made the move to a different provider. The exit confirmed for me that Asure was not a good fit. MUCH happier with the new provider - better reporting capabilities; less expensive; customer service is a live person each time and extremely timely. Pros The system did a good job with the basic aspects of getting deposits made when needed. When I started with Asure 5 years ago, we had a dedicated rep who did a good job with customer service. That ended about 3 years ago when that individual left. Cons User interface was way behind current standards. Customer service was a hit and miss for getting people in a timely manner. The ability to run reports out of the system was terrible. I could not run my own annual worker's comp payroll report. I had to request the report from customer service which is a huge inconvenience. I was with Asure for over 5 years. When it came time to move to a different provider (due to the issues above), I was penalized a full year's payroll fees because it was deemed that I didn't provide enough notice to them. After being a customer for 5 years and since it costs them nothing extra if I leave, this was extremely unreasonable. I reached out multiple times to management and was denied any type of concession. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Change in customer service rep and frustration with ADP support Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reasons for choosing Asure The customer service rep at the time was someone we had worked with prior. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Minwoo J. Junior Controller Wholesale ### "A Reliable System with Some Limitations" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 19, 2026 It’s a good system, but there are limited automation features and reporting options. Overall, I would rate it 3 out of 5. Pros After payroll is processed, Asure automatically sends the reports to the office. It also sometimes includes a compliance package in the email. Cons It can sometimes be difficult to reach my assigned representative, so I often have to call and get routed to another representative. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Hard to reach an agent when needed, and price was expensive.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dee M. Payroll Specialist Accounting ### "EV Classic Needs Improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 19, 2026 APTM is fine. EV Classic is terrible. Overall I am satisfied with APTM, but not at all with EV Classic. Pros My experiences with APTM have been fairly good. The only thing that needs improvement is response time for tickets. Sometimes it takes too long to hear back from Support. Cons I still believe that EV Classic needs a complete overhaul. The software reminds me of a payroll system I used back in the 1990's. EV Classic is very outdated and very unpredictable at times. In my opinion, It is not a user friendly software, especially for 2026. There are much better systems out there. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) It was the firm's decision, not mine. I was extremely disappointed when I began using Evolution Classic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jenna M. IOC Fine Art ### "Beware of Bad Service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 12, 2026 I would not recommend this company. In our experience, everytime we called in the person that could help was "in a meeting" and "would call us back in 15 min" just to never get that call. Even if you do not have issues just to submit payroll it's overly complicated system is not worth it. I would recommend other services which are cheaper and more user friendly. Pros There was nothing while working with this company that I would cinsider a pro. Basic payroll functions were overly complicated and there was no one who you could speak with that could help with issues directly. Cons After switching to Asure I had to reach out mutiple times to get questions answered and finally was able to get someone to walk me through how to submit payroll. It was an overly complicated process and almost no support. At the end of the year I was informed by the state they had not filed any of our withholdings for the entire year. It took 3 months to get someone to actually address this and get it corrected. We still have ourtstadning penalties and intrest from late filings that they have not resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Leisure, Travel & Tourism ### "Great program that needs internal office work!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 January 29, 2026 The overall portal is rather easy to navigate and with time, you can manage to figure it out on your own (that's how easy it is). I am responsible for 3 businesses and almost 300 employees and with the reports they provide, you can pretty much find anything and everything you are looking for. I just wish they had the option of being able to create your own reports without having them do it and charging you the time it takes to create it. Pros Time tracking and attendance app. This is a very useful app for our company particularly because we have a lot of drivers that are consistently on the road and can submit their timesheets from anywhere. So, if I am missing a timesheet, I don't have to wait for them to return from their trip to get it! Cons Account management and support. I have had good and bad experience in the customer support department. There are excellent employees that are VERY informative and instructional when you are unsure of how to do something, then there is the very vague response with minimal information, and you have to try to "figure out" what they mean without asking them to elaborate several times (often times because I've never had to do it before) in turn it seems like they get annoyed with you and their responses become shorter and shorter. Customer support is HUGE when I look for a software program. This certainly could use improvement! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Implementation Financial Services ### "Basic, small business platform. " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 January 16, 2026 We did not stay with asure for every long and changed over to a system that can handle multi-state and more advanced payrolls. Pros It is easy to use for a small business, but was very much out of compliance with multi-state taxation. Cons The system was a small business platform with no real single database for what we were looking for. The tax engine was not compliant. Reporting was minimal. In comparison to other systems, the pricing should have been much less to be competitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kimberlee C. Supervisor Hospital & Health Care ### "Please don't use this" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 17, 2025 Poor experience. I do not recommend using this software. It is impossible to reach someone for any type of help. Pros There was nothing really good about this program. It was not user friendly. Our accountants dealt with it. Cons The interface was not user-friendly. My staff got so angry at it that they would come to the office for us to explain how to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kim D. Office Manager Hospital & Health Care ### "Great Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 12, 2025 Besides not having an HR person, I did not have any problems with Asure. All tax reporting was accurate Pros Always willing to help answer our questions. Never had a problem with processing payroll. Reports were accurate Cons Was not able to provide us with an actual HR person. We needed an actual person we could call. Everything was mainly through email. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) I needed to have access to an actual HR person Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Asure I was under the impression I would have an HR specialist so I chose Asure based on that as well as the cost was in the range we were looking to spend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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