Who Uses This Software?

Restaurants that do take-out and delivery.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Servmetrics
  • www.servmetrics.com
  • Founded 2015
  • Canada

About Servmetrics

Servmetrics is a digital quality check for restaurants that do take-out and deliver. Servmetrics engages your customers via SMS text message to take a very brief, and engaging survey after their meal has been delivered. This opens a friendly channel of communication between your restaurant and your customers, and gives them a chance to let you know about a negative experience before they share it on social media or online review sites.


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Servmetrics Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Servmetrics Reviews

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