--- title: "Saleswhale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Saleswhale Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/159601/Saleswhale/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Saleswhale Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Saleswhale ## What is Saleswhale? Saleswhale engages with underserved leads sitting cold in your Salesforce CRM that your sales reps have no time to reach out to. It runs in the background and provides a 30% to 250% lift in qualified meetings booked for sales teams. We deploy AI sales assistants that hold natural, human-like, back and forth email conversations with every lead. When a lead is qualified and is interested in a sales conversation, your AI hands them over to your sales team. ## What is Saleswhale used for? [Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Speech Analytics](https://www.capterra.com/speech-analytics-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Saleswhale?[Manage this product listing](https://www.g2.com/products/saleswhale-saleswhale/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Saleswhale 4.0 (2) VS. [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price $1 Per User Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.4 (48) Value For Money 4.5 (2) Value For Money 4.5 (44) Customer Service 5.0 (2) Customer Service 4.6 (44) ## Saleswhale alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (249)](https://www.capterra.com/p/252928/Popl/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Saleswhale Overview ### What company size and specific industries is Saleswhale built for? Saleswhale is designed for marketing and sales teams at companies of any size that generate leads from campaigns and need help qualifying them before handoff. It is a fit for organizations that want marketing to follow up with every lead while sales teams focus on qualified prospects. Features and Usability ### What are the key features of Saleswhale? Saleswhale offers AI-driven chatbot workflows, email sequences, and email automation for lead engagement and drip campaigns. It also includes lead capture, lead qualification, and lead distribution, plus CRM and contact management. Additional features include speech-to-text analysis, human handover, real-time conversations, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Saleswhale offer? Saleswhale provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Saleswhale offer? Saleswhale provides 24/7 live rep support and chat. With no reviewer feedback on support experience available, no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to support help at any time through live representatives and chat. ## Features AI summary Based on 657 AI Sales Assistant reviews Capterra data shows that buyers of Speech Analytics rank the following features as their top priorities: - **Performance Management** (**65%** of reviewers rated this feature as critical) - **Recording** (**72%**) - **Audio Capture** (**56%**) Saleswhale includes **Audio Capture**, but it does not offer **Performance Management** or **Recording**. Its support for **Audio Capture** gives teams a direct way to collect spoken interactions for review and analysis, helping businesses monitor conversations more closely and improve how customer discussions are understood. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Audio Capture Record audio or import/upload audio files Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Saleswhale 24 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Audio Capture: Record audio or import/upload audio files - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $1.00 Per User, Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Daniel C. Sales Development Representative ### "An interesting and compelling new way to look at email campaigns" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 8, 2018 Pros I love the fact that the team is so responsive and willing to implement new ideas that the customer has if it fits into their core values. We had 2-3 new features rolled out within weeks, and made the tool even more valuable. Cons I would say that the filtering/searching/sorting features make it difficult to section out leads for campaigns/emails. I wish that you had a little more functionality in this section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director, Sales and Business Development Computer Software ### "Early user of Saleswhale, constantly improving product, good for customizing mass emails" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 12, 2017 Led to a strong process change within our sales team of utilizing standarized templates for mass emails, and forced us to be more data driven in our sales outreach. Pros The ability to personalize templated emails and run them through sequences. Good insights and reporting. Cons Pretty buggy. Duplicated records in Salesforce multiple times. Not easy to bulk send, which is good for forcing more customization, but can be inefficient. Overall, great bang for the buck, but sometimes you feel like you get what you pay for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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