--- title: "Saleswhale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Saleswhale Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/159601/Saleswhale/" page_type: "product" language: "en" --- # Saleswhale Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Saleswhale ## What is Saleswhale? Saleswhale engages with underserved leads sitting cold in your Salesforce CRM that your sales reps have no time to reach out to. It runs in the background and provides a 30% to 250% lift in qualified meetings booked for sales teams. We deploy AI sales assistants that hold natural, human-like, back and forth email conversations with every lead. When a lead is qualified and is interested in a sales conversation, your AI hands them over to your sales team. ## What is Saleswhale used for? [Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Saleswhale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.saleswhale.com/&name=Saleswhale) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Saleswhale 4.0 (2) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $1 Per User Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.6 (307) Value For Money 4.5 (2) Value For Money 4.6 (297) Customer Service 5.0 (2) Customer Service 4.7 (300) ## Saleswhale alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (4,479)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/) [4.8 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012202/B2B-Rocket/) [Verse.ai](https://www.capterra.com/p/178756/Verse/) [4.8 (48)](https://www.capterra.com/p/178756/Verse/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178756/Verse/) ## FAQs about Saleswhale Overview ### What company size and specific industries is Saleswhale built for? Saleswhale is designed for marketing and sales teams at companies that generate leads from campaigns and need those leads qualified before handoff. The target audience is not tied to a specific industry, making it suitable for businesses of various sizes that manage campaign-driven lead follow-up. Features and Usability ### What are the key features of Saleswhale? Saleswhale offers CRM and email sequences as core features, plus AI and machine learning for lead qualification and segmentation. It also includes chatbot and pre-configured bot tools, email automation, drip campaigns, lead capture and distribution, human handover, multi-channel communication, and reporting and analytics. Getting Started and Support ### What training and onboarding options does Saleswhale offer? Saleswhale provides live online training and documentation to help teams get started. Live online sessions can support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Saleswhale offer? Saleswhale provides 24/7 Live Rep and Chat support. These channels give users direct access to help at any time, with live assistance for issues that need faster attention and chat for quick questions. ## Features AI summary Based on 1,134 Conversational AI Platform reviews Capterra reviewers highlight these as the features buyers value most when choosing a conversational AI platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Saleswhale includes **Chatbot** and **Lead Capture**. However, it does not offer **API**. With **Chatbot**, businesses can automate conversations, respond to inquiries faster, and maintain more consistent communication across customer touchpoints. Its **Lead Capture** functionality also helps teams collect prospect information during interactions, providing sales and marketing teams with more qualified opportunities to follow up on and helping businesses turn conversations into pipeline growth. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Saleswhale 24 features Software program that continuously adjusts its behavior based on observed data Create a collection of marketing actions to complete specific goals and plan and analyze campaign results AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Send automated marketing emails based on user actions over a predetermined period Create and send email blasts/campaigns Set up automated email sequences to streamline outreach and engage leads/contacts Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-time alerts or notifications that inform teams about new leads or prospects Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $1.00 Per User, Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Daniel C. Sales Development Representative ### "An interesting and compelling new way to look at email campaigns" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 8, 2018 Pros I love the fact that the team is so responsive and willing to implement new ideas that the customer has if it fits into their core values. We had 2-3 new features rolled out within weeks, and made the tool even more valuable. Cons I would say that the filtering/searching/sorting features make it difficult to section out leads for campaigns/emails. I wish that you had a little more functionality in this section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director, Sales and Business Development Computer Software ### "Early user of Saleswhale, constantly improving product, good for customizing mass emails" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 12, 2017 Led to a strong process change within our sales team of utilizing standarized templates for mass emails, and forced us to be more data driven in our sales outreach. Pros The ability to personalize templated emails and run them through sequences. Good insights and reporting. Cons Pretty buggy. Duplicated records in Salesforce multiple times. Not easy to bulk send, which is good for forcing more customization, but can be inefficient. Overall, great bang for the buck, but sometimes you feel like you get what you pay for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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