Omni-Channel Self-Service

Who Uses This Software?

Verascape works with many industries including Omni-Channel Marketers, Financial Services, Insurance, Transportation & Fleet, Services, Technology, Pharma, Healthcare, Packaged Goods, and Government.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Performance Based
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Verascape
  • Founded 2000
  • United States

About Omni-Channel Self-Service

Verascape's ACE Platform provides contact centers with a suite of integrated self-service applications across ALL customer communication channels. Our conversational speech and chatbot solutions include: Customer Service Payments Intelligent Call Routing Order Processing Outbound Notifications Virtual Digital Assistant ACE is powered by Artificial Intelligence, Real-Time Data Integration, Natural Language Processing, Machine Learning, and Advanced Analytics.


Omni-Channel Self-Service Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Omni-Channel Self-Service Reviews

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