# Shippit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shippit Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/159624/Shippit --- # Shippit Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shippit ## What is Shippit? Responsible for growing an eCommerce business? Our multi-carrier shipping technology helps you ship smarter, optimise your fulfilment and share better post-purchase experiences, so you can focus on what you do best. ## What is Shippit used for? [Logistics](https://www.capterra.com/logistics-software/)[Order Management](https://www.capterra.com/order-management-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shippit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shippit.com&name=Shippit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shippit 3.6 (17) VS. [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (17) Ease Of Use 4.5 (918) Value For Money 3.4 (16) Value For Money 4.5 (768) Customer Service 3.5 (17) Customer Service 4.3 (765) ## Shippit alternatives [4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/) Starting price $833.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Tracking 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Shipping Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Status Tracking 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Alerts/Notifications 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Delivery Estimate 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A note of the expected delivery date and time Reporting/Analytics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Shippit 14 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A note of the expected delivery date and time Management of commercial motor vehicles for work-related purposes Intended to be used by online stores Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Finding the most optimal routes for drivers based on various factors and constraints The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage and track operations and inventory within warehouses Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.6 (17) 3.6 Based on 17 reviews ## Pricing Value for money 3.4 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/159624/Shippit/pricing/) Growth $49.00 Flat Rate,Per Month It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Email Support - Live Notifications - Multiple Carriers Unleash $149.00 Flat Rate,Per Month It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Email Support - Live Notifications - Multiple Carriers Empower $249.00 Flat Rate,Per Month It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Live Notifications - Multiple Carriers Value for money 3.4 (16) 3.4 Based on 16 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (17) 3.5 Based on 17 reviews ## User reviews Overall rating 3.6 Based on 17 reviews Filter by rating 5(10) 4(0) 3(2) 2(0) 1(5) Mentioned topic Sorted by most recent AF Amir F. Owner Retail ### "Worst customer service." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2023 By far the most careless company in terms of customer service I have dealt with. They're not willing to solve any problem when it comes to parcels being lost. If you're a small business and care about your reputation, time, and money stay away from Shippit. Pros They don't solve any problem. They'll create more problems for your business. Cons No customer service to call. When you emailed them they never do anything to solve the issue. They just reply with the pre-written script.Packages have long delays in pick up and delivery. Customer service only replies with the pre-written script and never solve any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Emily T. Teacher Education Management ### "Efficient for what it does " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 8, 2022 Pros I like this software but I don't always have an actual use for it. But what it does, it is helpful. Cons This software isn't always needed for what I'm doing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TZ Tony Z. Director Wine and Spirits ### "DO NOT USE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 6, 2021 If you want a service that constantly shrugs off any issues you are having, then use shippit. The freight carriers routinely lose and break parcels, and because we can't deal with them direclty and have to go through shippit, it means we can't fix any problems. Shippit just give us script responses and never actually help INCLUDING not refunding when an order has failed to be delivered. Pros Nothing is good about this software. Plenty of alternatives around to use Cons Terrible organisation, poor customer service and essentially stealing people’s money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC TIM C. Owner Wholesale ### "Beware Additional Charges After Delivery" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 1, 2021 It was good but regular extra charges and a failure to deal with issues quickly are starting to sour the relationship. We will be using Aus Post more often from now on. Pros It is easy to use and the shipping prices were competitive Cons The fact that the quote provided can be incorrect with additional charges levied against your credit card a month or more later. Also failure to respond to emails quickly causes problems such as when we deliver a pallet to the TNT depot we message Shippit to cancel the TNT pick up only to find they fail to inform TNT who send a big truck only to find we have already delivered the pallet to the TNT depot. This happens more often than not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jon H. Owner Health, Wellness and Fitness ### "Great for shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2021 Over all, we could not be happier. It has made our shipping experiences easy and manageable while saving time and money Pros That's easy! Shippit makes sending packages a breeze. We can do everything online, compare shipping methods, and even track packages on one site. Very useful Cons It was a bit difficult getting used to. We formerly used UPS.com, FedEx.com, etc and this took some getting used to. But we did fine Reasons for choosing Shippit Heard from a colleague that Shippit was reliable and the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2021 Hi Jon, Thank you so much for taking the time to leave us a review! It's great to hear that you've had such a positive experience, and that we made your shipping experience easy and manageable, saving you time and money. We look forward to continue to work with you to grow you business. Best wishes, Sarah Shippit AM Alex M. Director Electrical/Electronic Manufacturing ### "Do not pay for insured shipping and terrible customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2020 Terrible terrible terrible. Pros I don't know if I would put pros of using a service that I am really angry with their solutions and services. Cons They do not pay insured shippings some how. Terrible customer service. DO not have a contact number Reasons for choosing Shippit Originally they seemed to provide a good priced solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Administration/Bookkeeper Retail ### "Program is Faulty and Costly to it's customers" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 8, 2020 Shippit has solved no business problems for us, only created them. Pros I didn't like anything about the software! Cons From the beginning, we had problems with, orders disappearing from the new orders screen to the booking screen. If I cancel an order from the booking screen, it turns out that it changes the shipping carrier and I am told I need to check each one. In the tracking screen it does not show all the deliveries that are delayed, you have to search for them 1 by 1, so there is no knowing ahead of time. You have to wait for the customer to notify you. And when you put in a ticket for information etc replies are all over the place and you hve no idea which ticket they are referring to, as the original subject disappears.... This is just a few of the things I like least about the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Becky H. Owner Retail ### "So easy to use! Makes shipping so much easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 Would highly recommend and pleased we found it. Pros It's simple to set up and use. It links to the black end of our website seamlessly so saves us time manually entering in addresses etc. Cons The odd glitch but great customer service so is usually resolved quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2020 Thank you for the 5-star review Hutwoods! We're glad that Shippit has simplified your shipping and that you are happy with our platform and customer service. We are working hard every day to improve our platform so thank you for being patient and sticking with us. Andrew C. Director Marketing and Advertising ### "Best logistics integration for Australia Post" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 It's made our lives so much easier Pros Easy to install, easy to use, fully integrated to Australia Post and Shopify Cons It's quite expensive for small retailers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2020 Thank you for taking the time to write us a review! We really appreciate your feedback as it helps us improve our platform. We're glad that Shippit has made your shipping lives easier and that it is easy to use and integrate right from the beginning. Thanks for sticking with us! FS Fendi S. Owner Printing ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2020 Pros Easy interface to use and integration with Shopify Cons The monthly fee and different support level Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2020 Thank you for the review Xtron. We're glad that our Shopify integration makes it easier for your business to ship efficiently and that our interface is user-friendly. We are working on improving our support and are thankful for your patience and sticking with us as we grow. Have a great day! [View all Reviews](https://www.capterra.com/p/159624/Shippit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ShipStation vs Shippit](https://www.capterra.com/compare/155621-159624/ShipStation-vs-Shippit)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)