--- title: "Shippit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shippit Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/159624/Shippit/" page_type: "product" language: "en" --- # Shippit Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shippit ## What is Shippit? Responsible for growing an eCommerce business? Our multi-carrier shipping technology helps you ship smarter, optimise your fulfilment and share better post-purchase experiences, so you can focus on what you do best. ## What is Shippit used for? [Logistics](https://www.capterra.com/logistics-software/)[Order Management](https://www.capterra.com/order-management-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$499 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shippit?[Manage this product listing](https://www.g2.com/products/shippit/claim_requests/new?auto=true) ## Shippit Overview Updated September 2026 AI summary Shippit provides businesses of all sizes with cloud-based tools for order management, logistics, and shipment tracking. It supports order tracking, shipping and warehouse management, returns processing, and reporting. Notable features include alerts and notifications, giving organizations greater visibility and control over their shipping operations. Shippit is delivered as a SaaS solution, accessible via web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shippit 3.6 (17) VS. [### Shippo](https://www.capterra.com/p/146146/Shippo/) [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price A$499 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (17) Ease Of Use 4.7 (827) Value For Money 3.4 (16) Value For Money 4.8 (716) Customer Service 3.5 (17) Customer Service 4.7 (606) ## Shippit alternatives [ProShip](https://www.capterra.com/p/56409/ProShip/) [4.2 (26)](https://www.capterra.com/p/56409/ProShip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/56409/ProShip/) [FreightExchange](https://www.capterra.com/p/174121/FreightExchange/) [4.3 (7)](https://www.capterra.com/p/174121/FreightExchange/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174121/FreightExchange/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [FreightPOP](https://www.capterra.com/p/152285/FreightPOP/) [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152285/FreightPOP/) ## FAQs about Shippit Overview ### Which roles and teams benefit most from Shippit? Shippit is most used by business owners, directors, and operations leaders who need to streamline shipping, carrier selection, and delivery tracking. E-commerce and online sales teams rely on it to manage order fulfillment, while logistics, finance, and administrative staff use it to reduce manual processing, control shipping costs, and improve customer delivery visibility. Answer based on 17 reviews Overview ### What company size and specific industries is Shippit built for? Shippit is designed for retailers of all sizes, from small businesses to larger enterprises, across a wide range of retail sectors. It is built for companies that need shipping support for retail operations rather than for a narrow industry niche. Features and Usability ### What are the key features of Shippit? Shippit offers shipping management features including order management, parcel shipping, shipment tracking, and status tracking. It also includes delivery estimate, shipment price calculation, shipping cost tracking, and carrier invoice auditing, plus returns management, route optimization, reporting and analytics, warehouse management, and website integration for eCommerce workflows. Pricing ### How much does it cost and what fees or limitations are included? Shippit starts at $49 per month for the Growth plan, which covers up to 250 orders and excludes GST. Unleash costs $149 per month for up to 500 orders, and Empower is $249 per month for 500-1,500 orders. A free trial is available, and add-ons like branded returns, SMS, and tracking cost extra. Integrations ### Which third-party tools and platforms does Shippit integrate with? Shippit integrates with 4 third-party platforms: Shopify, WooCommerce, BigCommerce, and Online Auction System. These catalog integrations cover ecommerce and auction-based selling, giving Shippit compatibility with common order and shipping workflows across online storefronts and marketplace operations. Getting Started and Support ### What training and onboarding options does Shippit offer? Shippit provides live online sessions and documentation for training and onboarding. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for learning features and checking steps as needed. Getting Started and Support ### What customer support options does Shippit offer? Shippit provides chat support for customer assistance. No reviewer feedback about support quality is available in the catalog data, so the support experience cannot be characterized here. Users can still rely on chat as the listed contact channel for help with product questions and account issues. ## Features AI summary Based on 3,064 Shipping reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating order management software: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Shippit is geared toward shipping and delivery operations within the broader order management process. Its feature set supports businesses that need to manage dispatch, carrier selection, tracking, and post-purchase delivery workflows. These capabilities help businesses coordinate shipments more efficiently, improve delivery visibility, and give teams better control over order movement from dispatch through final delivery. Order Tracking 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Shipping Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Status Tracking 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Alerts/Notifications 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Delivery Estimate 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A note of the expected delivery date and time Reporting/Analytics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Shippit 19 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Delivery Estimate: A note of the expected delivery date and time - Fleet Management: Management of commercial motor vehicles for work-related purposes - For eCommerce: Intended to be used by online stores - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Warehouse Management: Manage and track operations and inventory within warehouses - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.6 (17) 3.6 Based on 17 reviews ## Pricing Value for money 3.4 (16) Free Version [View pricing plan details](https://www.capterra.com/p/159624/Shippit/pricing/) LITE A$0.00 It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Email Support - Live Notifications - Multiple Carriers PLUS A$499.00 Flat Rate,Per Month It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Email Support - Live Notifications - Multiple Carriers Empower A$1,599 Flat Rate,Per Month It includes: - Automated Labels and Books - Delivery Support - Delivery Tracking - Live Notifications - Multiple Carriers Value for money 3.4 (16) 3.4 Based on 16 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (17) 3.5 Based on 17 reviews ## User reviews Overall rating 3.6 Based on 17 reviews Filter by rating 5(10) 4(0) 3(2) 2(0) 1(5) Mentioned topic Sorted by most recent AF Amir F. Owner Retail ### "Worst customer service." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2023 By far the most careless company in terms of customer service I have dealt with. They're not willing to solve any problem when it comes to parcels being lost. If you're a small business and care about your reputation, time, and money stay away from Shippit. Pros They don't solve any problem. They'll create more problems for your business. Cons No customer service to call. When you emailed them they never do anything to solve the issue. They just reply with the pre-written script.Packages have long delays in pick up and delivery. Customer service only replies with the pre-written script and never solve any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Emily T. Teacher Education Management ### "Efficient for what it does " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 8, 2022 Pros I like this software but I don't always have an actual use for it. But what it does, it is helpful. Cons This software isn't always needed for what I'm doing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TZ Tony Z. Director Wine and Spirits ### "DO NOT USE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 6, 2021 If you want a service that constantly shrugs off any issues you are having, then use shippit. The freight carriers routinely lose and break parcels, and because we can't deal with them direclty and have to go through shippit, it means we can't fix any problems. Shippit just give us script responses and never actually help INCLUDING not refunding when an order has failed to be delivered. Pros Nothing is good about this software. Plenty of alternatives around to use Cons Terrible organisation, poor customer service and essentially stealing people’s money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC TIM C. Owner Wholesale ### "Beware Additional Charges After Delivery" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 1, 2021 It was good but regular extra charges and a failure to deal with issues quickly are starting to sour the relationship. We will be using Aus Post more often from now on. Pros It is easy to use and the shipping prices were competitive Cons The fact that the quote provided can be incorrect with additional charges levied against your credit card a month or more later. Also failure to respond to emails quickly causes problems such as when we deliver a pallet to the TNT depot we message Shippit to cancel the TNT pick up only to find they fail to inform TNT who send a big truck only to find we have already delivered the pallet to the TNT depot. This happens more often than not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jon H. Owner Health, Wellness and Fitness ### "Great for shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2021 Over all, we could not be happier. It has made our shipping experiences easy and manageable while saving time and money Pros That's easy! Shippit makes sending packages a breeze. We can do everything online, compare shipping methods, and even track packages on one site. Very useful Cons It was a bit difficult getting used to. We formerly used UPS.com, FedEx.com, etc and this took some getting used to. But we did fine Reasons for choosing Shippit Heard from a colleague that Shippit was reliable and the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2021 Hi Jon, Thank you so much for taking the time to leave us a review! It's great to hear that you've had such a positive experience, and that we made your shipping experience easy and manageable, saving you time and money. We look forward to continue to work with you to grow you business. Best wishes, Sarah Shippit AM Alex M. Director Electrical/Electronic Manufacturing ### "Do not pay for insured shipping and terrible customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2020 Terrible terrible terrible. Pros I don't know if I would put pros of using a service that I am really angry with their solutions and services. Cons They do not pay insured shippings some how. Terrible customer service. DO not have a contact number Reasons for choosing Shippit Originally they seemed to provide a good priced solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Administration/Bookkeeper Retail ### "Program is Faulty and Costly to it's customers" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 8, 2020 Shippit has solved no business problems for us, only created them. Pros I didn't like anything about the software! Cons From the beginning, we had problems with, orders disappearing from the new orders screen to the booking screen. If I cancel an order from the booking screen, it turns out that it changes the shipping carrier and I am told I need to check each one. In the tracking screen it does not show all the deliveries that are delayed, you have to search for them 1 by 1, so there is no knowing ahead of time. You have to wait for the customer to notify you. And when you put in a ticket for information etc replies are all over the place and you hve no idea which ticket they are referring to, as the original subject disappears.... This is just a few of the things I like least about the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Becky H. Owner Retail ### "So easy to use! Makes shipping so much easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 Would highly recommend and pleased we found it. Pros It's simple to set up and use. It links to the black end of our website seamlessly so saves us time manually entering in addresses etc. Cons The odd glitch but great customer service so is usually resolved quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2020 Thank you for the 5-star review Hutwoods! We're glad that Shippit has simplified your shipping and that you are happy with our platform and customer service. We are working hard every day to improve our platform so thank you for being patient and sticking with us. Andrew C. Director Marketing and Advertising ### "Best logistics integration for Australia Post" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 It's made our lives so much easier Pros Easy to install, easy to use, fully integrated to Australia Post and Shopify Cons It's quite expensive for small retailers Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 29, 2020 Thank you for taking the time to write us a review! We really appreciate your feedback as it helps us improve our platform. We're glad that Shippit has made your shipping lives easier and that it is easy to use and integrate right from the beginning. Thanks for sticking with us! FS Fendi S. Owner Printing ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2020 Pros Easy interface to use and integration with Shopify Cons The monthly fee and different support level Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 27, 2020 Thank you for the review Xtron. We're glad that our Shopify integration makes it easier for your business to ship efficiently and that our interface is user-friendly. We are working on improving our support and are thankful for your patience and sticking with us as we grow. Have a great day! [View all Reviews](https://www.capterra.com/p/159624/Shippit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ShipStation vs Shippit](https://www.capterra.com/compare/155621-159624/ShipStation-vs-Shippit)