Who Uses This Software?

Our product is built for developers that need a simple email API integration to send, receive and track email with their app whether they use Python, Ruby, PHP, C#, Node.js or Java.


Average Ratings

46 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/month/user
    See pricing details
  • Pricing Details
    Free 10,000 emails /month after which customers charged as per usage.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Mailgun
  • www.mailgun.com/
  • Founded 2012
  • United States

About Mailgun

A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.


Mailgun Features

  • A/B Testing
  • Contact Database
  • Dynamic Content
  • Email Monitoring
  • Mailing List Management
  • Reporting/Analytics
  • Spam Check
  • Template Management

Mailgun Reviews Recently Reviewed!


Capterra loader

Almost a necessity with server configs and email filters!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Cons: As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Overall: Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

One of the best SMTP/API mail integration solutions

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailgun offers 10,000 free emails a month, which is much higher than a lot of the competing services in this category.

The web interface is clean and provides you with the information you need right on the landing page.

Integrates easy with many services and plugins exist for many platforms (eg Wordpress).

API is well documented.

Cons: While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available.

Email validation service is pricey for what it is.

Overall: 10,000 free emails a month, easy to use API, easy to integrate and send emails reliably.

Reliable

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I'm using mailgun for transnational emails and I'm very happy I never encountered any problem, the interface is very good and simple, I like the fact we can setup multiple domains in the same account. All in all it's the best!

Cons: Mailgun didn't notify me when my account was suspended for a verification and in that time I lost many emails that may have resulted in contracts if they were delivered! You need to check you account regularly to make sure everything is OK!

Capterra loader

Need email notification support? This is the one

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Cons: Nothing at all, hoping they can implement PWA notifications soon.

Overall: Is easy to use, has great support and customer care is THE option for email notifications in your App/WebApp.

Handle all your mailing tasks

Aug 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mailgun is very good for automating your mailing system. Your system can send email to any one just by hitting the mail gun API. Mail Gun Clients are availale for all technology platforms.

Cons: There are few bugs like if target email is disabled, and re-enabled, you wont be able to send email via mail-gun.

Overall: We have created an automated mailing system, which uses mail gun apis to send email reports.

Capterra loader

One of the best email marketing solutions price wise

Jan 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Cons: Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

Overall: We send email marketing to our user base through Mailgun, monitor results, and save money when compared to other solutions that are more manual..

good for Transactional email and more

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Decent Transactional Email Service with Great Dashboard and Logs

Apr 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to set up; attractive log and web dashboard UI that makes it easy to track and identify bounces and errors

Cons: Cost isn't as attractive as some other similar alternatives (i.e. SparkPost); customer support is sometimes hit and miss on the level of helpfulness/knowledgeably they provide

Best SMTP API available

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Cons: Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Excellent mail log makes tracking mail activity simple

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I don't have a ton to benchmark Mailgun against but it's made my job much easier when needing to track our outgoing email. At it's simplest, I can quickly search for failed email messages or confirm that email was sent and received along with the content of the email.

Cons: There may be a way to filter or create saved filters that I'm not aware of, but I've been restricted to searching either by an email address or by an event type (ie Accepted, Delivered, Rejected, etc.) I do sometimes have to search for a bit to find what I'm looking for.

Overall: We run software that includes both manually sent as well as automated email. Inevitably, users will either not receive or claim that they did not receive an email. This quickly helps alleviate those issues and show proof of delivery with timestamp.

My transactional mail provider

May 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: I have searched a cheap, but reliable transactional mail provider for my various products, finally found it, and use it with delight.

Cons: I would be fond of a service if I can make responsive newsletters from templates with this provider.

E-Mail API for your project

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Once you have connected your domain with mailgun, you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy.

Cons: Sometimes there can be some delay in receiving emails due to heavy loads on mailgun servers.

Great Email Service for Your Application Backend!

Aug 11, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - easy to install and set up

- great reliability

- nice dashboard where you can check the details of every sent email

- large free email volume plan!

Cons: Would be nice if it offered pre-designed email templates (created on their website) with CSS etc. which you could then call via the API with some custom values.

Overall: Our entire backend runs all of its email communications through that service, its super reliable.

Great solution for Churches and Non-Profits

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to set up. Easy to use. Our church was using another solution but they got rid of their free/non-profit tier. Mailgun has a generous free tier that has served our church of 700 well.

Cons: Right now it seems that we have issues with AT&T/SBCGlobal.net e-mail addresses rejecting a lot of our e-mails. This has been problematic at times but not a huge issue.

Reliable way to send email with a great and well documented API

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've worked for various software companies who ran their own mail servers, which were great for tracking and integration, but a real headache to maintain. Mailgun has fulfilled all my email requirements and more - providing a reliable way to send and track emails, and a good API that support integration with many clients and languages. I've used it for simple personal projects and large-scale customer deployments, and it works brilliantly throughout.

Cons: The main limitation is that there is a single API key per account. If this API key is compromised you have to change it on all services, so I often end up having to manage multiple mailgun accounts as a workaround.

Capterra loader

COnnected to our ticketing system

Sep 10, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Worked perfectly well with Google Suite email server.

Cons: Configuration required an adept tech guy

Overall: Mailgun enabled us to send thousands of confirmation emails every day to our customers for a good price.

Handle all your mailing tasks

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mailgun lets you create an API, which you can use to send email to your client. Its client libraries are available in almost all the leading technologies which makes work much more simpler. Very Efficient for automatic mailing.

Cons: Once in a while there system becomes slow, which leads to delayed email delivery.

Sad to see it going

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliable email automation service. Easy to see reports and track email delivery for emails coming from our website. Was quite easy to set up and configure.

Cons: Service is going to end in the near future as they are shutting down the software. We are forced to find a new product that will work for us.

The best mail sending service with free of charge plan.

Apr 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use, settings and tutorials how to are very intuitive.

Fast delivering not only transactional emails.

SMTP + API

Cons: Up to 5 domains only in a free plan (10000 mails per month).

Not so detailed info of mail, when you send it over SMTP.

Overall: Best choice if you need to send mails over external SMTP services.

The best email processor for developers

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a developer I often need to add email to my application during the testing phase. Mailgun is my go to provider because of their support at the code level. There are thorough examples for every programming language I've come across, and their SDK's are second to none.

Cons: Their pricing doesn't appear to be as competitive when you want to scale as opposed to other transactional email providers.

Capterra loader

Awesome product, and very easy integration

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The mail delivery is very good. The process to integrate SMTP APIs is easy, and fast to setup. Good documentation.

Cons: Maybe the pricing can get a bit better, there are companies that provide cheaper and similar services

Overall: I use MailGun for multiple projects, and all of them work just as they should. So far, regarding services i have no complaints.

Pretty solid transactional Email service

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have a powerful API that enables you to send, receive and track email effectively. We used it on a few our core projects and it was great.

Cons: I didn't like the reporting system as you can't have a customized report generated for you. As I would like to see more data on my campaigns.

Overall: Powerful API for transactional emails

Great for devs

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Love that Mailgun is focused on developers. Free plan is generous and allows you to avoid landing in spam without knowing how to set up a full blown SMTP server

Cons: Support wasn't very helpful when I reached out to get help with my account

Powerful email sending engine

Jun 19, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailgun is able to deal with thousands of email sending queries with an excellent quality of service. We used this tool to send newsletters automatically generated by a Drupal website, to 14 000 clients for one of our customers. Mailgun can then track mails opened, links clicked, and so on. In the dashboard, you can find a page that displays charts for each newsletter - perfect for the client ! And we pay only for each 1000 mails we send, having the 10 000 first free. An API allows developpers to interact very easily with the Mailgun engine and all of it's features.

Cons: Mailgun admin area could be improved, as the statistics of user link clicks. Maybe one useful feature could be to allow some accounts to only access specific statistics pages, not all of them. But it's a detail, globally this tool is a really good one.

Overall: We were able to send newsletters to 15 000 addresses without risking to loose our company reputation as an email sender.

Capterra loader

I view my foray into the capabilities of Mailgun as only just beginning. It is robust and powerful.

Jan 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I found Mailgun when looking for a better transactional solution for a client's WordPress site, and it wasn't long before I was finding new ways to incorporate it into other email flows, such as ownCloud.

Hands down, my favorite feature is the ability to house all of my clients under one interface, without sacrificing granular control or reporting.

The ease of configuring SPF and DKIM is fantastic, and their support team and online documentation have both been a pleasure to work with.

Overall: I got access to a solid and well maintained platform where I can centrally manage all of my transactional email.

They Delete your account without warning

Aug 07, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Sends emails, sometimes. Most of the time it took a while to get the emails sent. They have a free plan, but limited.

Cons: Free plan is no good Emails have delays all the time Shared IP has issues with spam all the time, good luck sending to yahoo or other big companies They will delete your account if they do not make money from you Customer Service is hard to contact, and when you do, it takes them 24 hours for each response

Great option for high delivery, and good support.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: With a dedicated IP and representative, delivery is amazing! Very easy to use for developers and works well with our app integrations for the transactional emails. Their support is unparalleled.

Cons: More expensive than other alternatives, and shared IPs can kill your delivery to certain things as others ruin the IP for you - strongly recommended to get your own and build your reputation.

Does what it needs to do

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Do you need a service that sends out lots of emails? Mailgun does it, with all the tracking that goes with it, from delivery status to spam reports, Mailgun provides the interface for managing all of it.

Cons: If you need it to do other things, well, it probably doesn't do that. But then why are you even looking for those things?

Overall: It works for mail, in every aspect, and works well. We send out hundreds of thousands of notifications, updates, announcements, and alerts as part of the communication system we run. Mailgun works smoothly for all of it, and invariably any issue we run into is with the other end, not with Mailgun!

Capterra loader

Fantastic as an email API

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love their API and SDKs made available. It's extremely easy to use. The free tier goes all the way up to 10000 emails a month which is a lot. Their reporting on sent emails is very detailed.

Cons: Website could be made a little bit more modern. Lots of small text and small buttons, just needs a little work.

Overall: Email API service

Free and awesome.

Mar 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used mailgun for 2 of my customers for sending transnational emails, it's very fast and reliable, the api is well made and makes your life easier if you need to send more emails in less time.

Cons: I'm a happy customer, everything I need is already provided by mailgun, the customer support is very fast and professional.

Better solution for transactional email sending

Jan 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have used the mailgun service for many months, as an email sender for my blog's newsletter. Even with the free mailgun account, I was able to send about 10k emails from my blog's domain name per month. This seems quite a good number of emails for a blog newsletter. Mailgun provides easy to use API support which makes it better competitor in mail service providers. It's simple and updated documentation makes it perfect for consuming full power of the mailing service in your application. I will always recommend mailgun over it's competitors.

Pros: 1. 10,000 emails per month in free account 2. Simple API support 3. Easy to use and configure

Cons: 1. Lacks mobile version of email application, like Zohomail

Easy to use, efficient deliverability and reputation management

May 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing deliverability, reputation management, email validation, logs and analytics features. Customer friendly, easy to use, developer focussed product.

Cons: Serves the purpose of email API, if you are looking for email templates and marketing automation, you may need to use third part tools.

Great for a free product

Nov 01, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: For a free product this is easy to implement and user friendly

Cons: Having to keep each email coming from @mg.domain - looks unprofessional

Mar 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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May 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

I like this product but dang it is expensive...and doesn't always prove results!

Sep 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how simple and straight forward this product is. This team has done a really good job of creating a crazy simple and effective tool.

Cons: IT DOESN'T ALWAYS WORK! We have used this product a number of times and most of the time it works just fine, but more and more we are finding even though we are spending large amounts of money (this product is expensive) that doesn't garrentty results.

Overall: A fast check and (sometime) cleaning of email lists!

Simple to setup and works great.

Aug 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup, great docs, amazing cost and ease of implementation. The free 10,000 first email option is excellent and very competitive against other companies such as SendGrid.

Cons: After installation everything works but Contact Us does not send messages to any mail address.

Developer's support got also broken after first reply from Chuck.

I use CE-1.9.2

Mailgun for Small Business

Oct 11, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy enough to use. Great for communication purposes. Layout is simple and intuitive. Great for small business.

Cons: Again, didn't have all the features I was looking for in one software. Finding myself blending other softwares to meet all my needs.

Easy To Use

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailgun is a very powerful tool for email validation and sending out emails.

Cons: Mailgun can be a little confusing to setup to a novice user.

Want to go inspam ? Use Mailgun

Apr 09, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Well, I don't have any Pros for this tool. I thought it was a good tipimail alternative but it's not.

Cons: Tipimail user for a long time in my previous company, I've been force to use Mailgun. Result? Spam, deliverability issues and some much troubles.

Mailgun makes it Easy

Feb 21, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Comments: I just Mailgun with my laravel installations. It integrates seamlessly and smoothly with my web apps, and it only took me a few minutes to set up and get running. Just a bit of config after the download. What's more, for low volumes of mail it is free! I use it to send a portion of my business mail almost daily, and it is great!

Pros: super easy to set up.

Cons: I can't think of any... it just works!

A piece of cake

Sep 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really easy to set up and to use. The API is crystal clear. Perfect when you do not need to set up your own mail server.

Cons: It is a email server made for developers and by developper. It requires some programming skills to be truly useful.

Capterra loader

Great e-mailing gateway

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Onboarding is smooth and efficient

Powerful API

Zapier integration

Nice dashboard

Increased deliverability

Generous free plan

Cons: I wish there was an option to receive notifications for each undeliverable e-mail

Oct 22, 2018
4/5
Overall

Fast and nice uptime

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Mailgun for many of my customers it's very reliable and fast, and if you need more speed the HTTP API is well made.

Dec 14, 2015
3/5
Overall

3 / 5
Ease of Use

3 / 5
Customer Support

3 / 5
Value for Money