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What is Mailgun?
A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.
Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.
Best For
Our product is built for developers that need a simple email API integration to send, receive and track email with their app whether they use Python, Ruby, PHP, C#, Node.js or Java.
Mailgun Pricing Overview
Mailgun pricing starts at $0.01 per month. There is a free version. Mailgun offers a free trial.See additional pricing details below.
Mailgun Video and Images
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live Rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- Mailgun
- Located in United States
- Founded in 2010
- https://www.mailgun.com/
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Tabset anchorBe an Informed Buyer: Understanding the True Cost of Business Software Email Verification Tools Software Pricing Guide
Mailgun Pricing
Starting From:
$0.01 /monthA product’s price can vary greatly based on features needed, support or training required, and customization requests.When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
- Yes, has free trial
- Yes, has free version
Pricing Details (Provided by Vendor):
0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email
Pricing Resources:
Tabset anchorAB Testing Bulk Email Verification Catch-all Server Detection Disposable Email Detection Domain Check Email Monitoring List Management Reporting/Analytics Single Email Verification Spam Blocker Spam Detection Syntax Check Template Management
Mailgun Features
Features are displayed in alphabetical order.
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Best For: Suitable for all businesses from SaaS to Online Shops to big CRM Enterprises looking to increase their Email Marketing ROI and protect their sender scores! API available for integration anywhere.
Best For: Suitable for all businesses from SaaS to Online Shops to big CRM Enterprises looking to increase their Email Marketing ROI and protect their sender scores! API available for integration anywhere.
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Mailgun Reviews
Showing 5 of 103 reviews
Overall
4.4
Ease of Use
4.3
Customer Service
4.0
- "It is best product to send the mails in bulk. I am using this software for last 6 months and very helpful for sending mails in my applications and it also has a feature to very the mails."
- "It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account."
- "Easy to setup and use in WHM. Clean and userful dashboard."
- "This service was the first one I used when I needed automated email management, and for the most part they were fantastic."
- "Downtime of the systems servers can be a bit frustrating at times."
- "Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them."
- "Customer service is slow and useless. More expensive compare to others."
- "Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head."
Pros
- "It is best product to send the mails in bulk. I am using this software for last 6 months and very helpful for sending mails in my applications and it also has a feature to very the mails."
- "It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account."
- "Easy to setup and use in WHM. Clean and userful dashboard."
- "This service was the first one I used when I needed automated email management, and for the most part they were fantastic."
Cons
- "Downtime of the systems servers can be a bit frustrating at times."
- "Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them."
- "Customer service is slow and useless. More expensive compare to others."
- "Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head."
Brandon M.
Verified LinkedIn User
Creative Strategist
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 10, 2019
“Incredible Deliverability, Clean Platform, Success with MailGun!”
Overall: Super pleasant, great chat support, fast email support replies, always quick to help and communicate.
Pros: Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.
Cons: I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.
Reasons for Choosing Mailgun: Again, the main required integration for our CRM, and that is perfectly fine with us because it is smooth operating on the free account, I'm sure will be great on dedicated IP account.
Switched From: SendGrid
Reasons for Switching to Mailgun: Utilizing a new software CRM integration, they favored MailGun so I gave it a shot and migrated over, happy I did, everything is incredibly smooth.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
December 10, 2019
Lucas P.
Verified LinkedIn User
Creative Director
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 26, 2020
“Bare-bones but super reliable and easy to use.”
Overall: I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.
It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.
I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.
I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.
Pros: Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging
Cons: This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.
Alternatives Considered: Mailchimp Transactional Email
Reasons for Choosing Mailgun: The pricing structure for Mailgun was a much better fit for my specific needs of inbound mail processing. Mandrill provides inbound mail as part of a much larger and more complete service offering that was not necessary for my use case. I simply wanted a service that would accept, process, and forward messages without all the other tools built into Mandrill.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
April 26, 2020
Chetan A.
Verified LinkedIn User
Director
Apparel & Fashion, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 23, 2021
“Best In Class Email Software”
Overall: It was a nice experience with the Mailgun so far.
Pros: Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.
Cons: I believe it's the complete solutions and having all sorts of features and functionalities.
Alternatives Considered: Constant Contact and Sendlane
Reasons for Choosing Mailgun: I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.
Reasons for Switching to Mailgun: Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 23, 2021
Vendel E.
developer
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
1.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
July 27, 2020
“Good, but crap customer service”
Overall: They suddenly and mistakely suspended one of my domain and took ages to get it back. They told me that their back-end service sometomes does it by mistake... not sure why it took them days and days to reply, and still not resolved after almost a week... (I was using a mid-range package, so not the the free tier.)
Pros: Easy to setup and use in WHM
Clean and userful dashboard
Cons: Customer service is slow and useless
More expensive compare to others
Reasons for Choosing Mailgun: Ease of setup
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
July 27, 2020
Luke J.
Founder
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 25, 2021
“Great Software Gone Greedy”
Overall: Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I always found their customer service great and the product itself to be fantastic and does exactly what it's supposed to. I just really wish they brought back the routing feature to the free tier.
Pros: Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.
Cons: I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.
Alternatives Considered: SendGrid
Reasons for Choosing Mailgun: At that point in 2018 it was easier for me to get started with Mailgun and there were more tutorials and information of how to integrate it.
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
March 25, 2021