# Page 7 | Mailgun Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Mailgun the right Email Marketing solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159630/Mailgun/reviews --- Mailgun 4.3 (197) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Page 7 - Reviews of Mailgun ## Showing most helpful reviews Showing 151-175 of 197 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Developer Program Development Used the software for: Less than 6 months ### "Mailgun review" May 17, 2019 5.0 Pros is a web site for sending mail. With mailgun, many mails can be sent for no coins. You start paying by the time your audience or mails are over 10.000 Cons When subscribe, offers a free domaine for try. It just use the mail you used to subscribe. You can not sent any mail to others, except you. Review Source MK Minakshi K. Software Engineer Computer Software Used the software for: 1-2 years ### "E-Mail API for your project" September 18, 2018 5.0 Pros Once you have connected your domain with , you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy. Cons Sometimes there can be some delay in receiving emails due to heavy loads on servers. Review Source AG Ariel G. Software Engineer E-Learning Used the software for: 2+ years ### "Good pay-as-you-go pricing structure, simple but powerful tools" April 1, 2019 5.0 Pros 's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services. Cons It would be cool to have some client libraries like those that SendGrid provide, but this is also pretty superfluous because the REST API works great and is language agnostic. Review Source VR Verified Reviewer Head of Reporting - Mailgun Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, efficient deliverability and reputation management" May 1, 2017 5.0 Pros Amazing deliverability, reputation management, email validation, logs and analytics features. Customer friendly, easy to use, developer focussed product. Cons Serves the purpose of email API, if you are looking for email templates and marketing automation, you may need to use third part tools. Review Source GN Gareth N. Web Developer Computer Software Used the software for: 2+ years ### "Insanely easy to send emails" September 14, 2019 4.0 provides a great service, using and integrating it is easy. We've hardly experienced any downtime or any major issues. Pros I liked that the setup and configuration is quite easy. The dashboard allows us to see any analytics or debug data that we could need. The best thing about is the integrations that are available. We've never had any issues getting Mailgun up and running in projects. It's to the point where you have multiple package options with varying features or use cases. Cons The only downside is if you are using community packages to integrate into your projects. You're left waiting for new features or fixes. That is to be expected but you win more than you lose with the help of the open source community. Review Source NP Nathan P. Young Adult & Communications Pastor Religious Institutions Used the software for: 1-2 years ### "Great solution for Churches and Non-Profits" December 21, 2017 5.0 Pros Easy to set up. Easy to use. Our church was using another solution but they got rid of their free/non-profit tier. has a generous free tier that has served our church of 700 well. Cons Right now it seems that we have issues with AT&T/SBCGlobal.net e-mail addresses rejecting a lot of our e-mails. This has been problematic at times but not a huge issue. Review Source VR Verified Reviewer DevOps Engineer Computer Software Used the software for: I used a free trial ### "Easy configuration for sending emails" April 19, 2019 5.0 Pros I really like mail gun. It's easy to configure and you can start sending emails immediately. The documentation they provide is easy to use and in an easy way you can implement it. Cons Their support it's a little bit slower, I was expecting a faster response from them Review Source VR Verified Reviewer Founder and CEO Used the software for: 6-12 months ### "Mailgun for Small Business" October 11, 2017 3.0 Pros Easy enough to use. Great for communication purposes. Layout is simple and intuitive. Great for small business. Cons Again, didn't have all the features I was looking for in one software. Finding myself blending other softwares to meet all my needs. Review Source António S. Software Engineer Computer Software Used the software for: Less than 6 months ### "A compelling service with some shots missing" March 1, 2019 4.0 Wanted to send thousands of personalized inviting emails, and wanted a painless experience. It was in terms of implementation but then to validate the delivery it was not so much. Support was a bit too slow, and only by email. Pros The free tier is one of the most compelling in the space, 10k free outbounding emails per month coupled with a simple to use API, makes it wonderfully quick to try it out. Cons They state almost 100% reliability, but I’ve found some issues with spam filters, specially to hotmail accounts. Also, while API is pretty simple to implement, their analytics and admin dashboard is not that much of a pleasant experience… API too easy, the rest a bit too hard. Review Source VR Verified Reviewer Founder & Creative Director Apparel & Fashion Used the software for: Less than 6 months ### "An excellent API and webservice for sending email from you application" February 15, 2019 4.0 Very simple and affordable option for programatically sending emails for various web apps and services. is considered the standard for it. Pros webservice implementations are available in many different languages for various platforms such as rails, sinatra, python, php, etc. They have smtp as well as http send options. Once you set up DNS from your domain, it is simple to start programatically sending emails such as from a Shopify app. Cons Had some issues with their website dashboard loading for some reason, but managed to figure it out. -- the website was loading blank pages once I logged in. Review Source AF Andrey F. Business Development Computer Software Used the software for: 2+ years ### "Pretty solid transactional Email service" May 11, 2018 5.0 Powerful API for transactional emails Pros They have a powerful API that enables you to send, receive and track email effectively. We used it on a few our core projects and it was great. Cons I didn't like the reporting system as you can't have a customized report generated for you. As I would like to see more data on my campaigns. Review Source KP Katherine P. Founder Market Research Used the software for: 6-12 months ### "Waste of money." September 21, 2020 1.0 Pros I told the salesperson I was doing cold email, maybe even repeatedly. Several hundred dollars and a messed up campaign later, I find that they don't do cold email. They are \*considering\* giving me a refund. Cons See above. The user interface is also not convenient. Review Source VR Verified Reviewer CMO Used the software for: 6-12 months ### "Want to go inspam ? Use Mailgun" April 9, 2018 1.0 Pros Well, I don't have any Pros for this tool. I thought it was a good tipimail alternative but it's not. Cons Tipimail user for a long time in my previous company, I've been force to use . Result? Spam, deliverability issues and some much troubles. Review Source Ankit W. Programmer Analyst Information Technology and Services Used the software for: I used a free trial ### "Better solution for transactional email sending " January 24, 2016 5.0 I have used the service for many months, as an email sender for my blog's newsletter. Even with the free mailgun account, I was able to send about 10k emails from my blog's domain name per month. This seems quite a good number of emails for a blog newsletter. Mailgun provides easy to use API support which makes it better competitor in mail service providers. It's simple and updated documentation makes it perfect for consuming full power of the mailing service in your application. I will always recommend mailgun over it's competitors. Pros 1\. 10,000 emails per month in free account 2. Simple API support 3. Easy to use and configure Cons 1\. Lacks mobile version of email application, like Zohomail Review Source mS matthew S. Customer Service Officer Information Technology and Services Used the software for: 6-12 months ### "Gun of a program" September 20, 2019 5.0 Pros Ease of use for servicing our mail servers Easy to spot and workout problems from clients not getting emails from our system Cons downtime of the systems servers can be a bit frustrating at times. Review Source VR Verified Reviewer Chief Operations Officer Computer Software Used the software for: Less than 6 months ### "Reliable and robust method for sending transactional emails" April 21, 2019 5.0 We send everything non-marketing over it. Pros Very high deliverability rates, easy to integrate into. Cons Lack of pre-integrations into a few well known services. Review Source JW Jax W. Solutions Engineer Information Technology and Services Used the software for: 2+ years ### "Does what it needs to do" October 1, 2018 5.0 It works for mail, in every aspect, and works well. We send out hundreds of thousands of notifications, updates, announcements, and alerts as part of the communication system we run. works smoothly for all of it, and invariably any issue we run into is with the other end, not with Mailgun! Pros Do you need a service that sends out lots of emails? does it, with all the tracking that goes with it, from delivery status to spam reports, Mailgun provides the interface for managing all of it. Cons If you need it to do other things, well, it probably doesn't do that. But then why are you even looking for those things? Review Source Joshua B. Global Client Crisis and Security Directorate Security and Investigations Used the software for: 1-2 years ### "null" March 1, 2017 5.0 Review Source David A. Web developer Information Technology and Services Used the software for: Less than 6 months ### "Perfect!!!" July 20, 2019 5.0 Pros Easy to integrate into laravel framework. Cons Sometimes verifying account doesn't work and I don't know why Review Source Reece S. Web Developer Computer Software Used the software for: Less than 6 months ### "Almost Perfect" February 11, 2021 4.0 Adequate for the most part, however lacking when it comes to true developer documentation and support. Pros This service was the first one I used when I needed automated email management, and for the most part they were fantastic. I would recommend you give them a try if you need API access and other valuable site integration tools. Cons The API was a little clunky with outdated or incorrect documentation. This might have been resolved now but it made me quit and go to SendGrid. Review Source JP Justin P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Powerful yet tedious to implement." December 4, 2023 4.0 Overall experience was minimal. We ended up switching to lead connect email through HighLevel. Pros The user interface is clean, but I found it difficult to use initially. Cons Setup was not clear and no documents to support DNS issues. Review Source JJ Jon J. Data Services Manager Market Research Used the software for: Less than 6 months ### "Good for what you pay for" January 29, 2020 4.0 Good for what we pay. We have looked into other services as well, but is just good enough to not go through the trouble of looking for a replacement. There is no phone support unless you go up to their top pricing tier. Pros It is convenient. It works for us. We send Bulk emails out and we did not want to use our own servers, so we purchased this. Cons No bounces going back so sender. If something bounces, you will never know unless you check the logs(which are only retained for 15 days) Reason for choosing Mailgun Cost Review Source JH Joe H. Owner Internet Used the software for: 1-2 years ### "Top Two Email Services" April 22, 2019 5.0 SendGrid and are both rock solid and very affordable. You could probably flip a coin on which one to use. Pros Very easy to use and works flawlessly. Used it on two projects and it was a pleasure. Cons Not really a con but I typically choose SendGrid over simply because I've been using SendGrid for so long. Review Source Malhar S. Sr. Software Developer Used the software for: Less than 6 months ### "Simple to setup and works great." August 9, 2017 5.0 Pros Easy to setup, great docs, amazing cost and ease of implementation. The free 10,000 first email option is excellent and very competitive against other companies such as SendGrid. Cons After installation everything works but Contact Us does not send messages to any mail address. Developer's support got also broken after first reply from Chuck. I use CE-1.9.2 Review Source KW Kevin W. Web Developer Wine and Spirits Used the software for: 6-12 months ### "Great for devs" November 16, 2018 5.0 Pros Love that is focused on developers. Free plan is generous and allows you to avoid landing in spam without knowing how to set up a full blown SMTP server Cons Support wasn't very helpful when I reached out to get help with my account Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.