# Page 8 | Mailgun Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Mailgun the right Email Marketing solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159630/Mailgun/reviews

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Mailgun

4.3 (197)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 14th, 2026

# Page 8 - Reviews of Mailgun

## Showing most helpful reviews

Showing 176-197 of 197 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Andrea A.  
designer  
Graphic Design  
Used the software for: 6-12 months

### "Not user friendly and without a proper trial version "

January 28, 2022

2.0

Pros

Nothing in particular it was so unfriendly to use and in the end I gave up

Cons

I have tried to test it but without the possibility to see how the functionalities work I dismiss it.

Review Source

DZ

David Z.  
Software engineer  
Real Estate  
Used the software for: Less than 6 months

### "Good Api for emails"

November 19, 2020

5.0

API has been reliable, and we use this daily. Would recommend.

Pros

The api is very easy to use, and set up was quite simple. Overall I'm very satisfied with the product.

Cons

Api could use a bod instead of form data. Also javascript library isn't maintained anymore. But nothing that's impossible to get around. API has never not worked and glad we have this tool.

Review Source

JD

James D.  
Independent Contractor  
Information Technology and Services  
Used the software for: 2+ years

### "Low-volume email delivery made easy"

June 11, 2021

4.0

Mailgun has been essential for us in setting up a robust email solution, in part due to the fact that there are no upfront costs.

Pros

Mailgun is the perfect way for small startups to get their email solution up and running. It's developer friendly, customisable, and initially free; all in a clean UI.

Cons

Beware that the Mailgun API may be difficult to use without a solid background and understanding of programming.

Review Source

Les P.  
  
  
Used the software for: Less than 6 months

### "Mailgun makes it Easy"

February 22, 2016

4.0

I just Mailgun with my laravel installations. It integrates seamlessly and smoothly with my web apps, and it only took me a few minutes to set up and get running. Just a bit of config after the download. What's more, for low volumes of mail it is free! I use it to send a portion of my business mail almost daily, and it is great!

Pros

super easy to set up.

Cons

I can't think of any... it just works!

Review Source

SA

Saif A.  
DIRECTOR  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Services for Email API"

July 22, 2021

5.0

Overall mailgun is good to use.

Pros

Mailgun is best service provider for sending API based email to user. It helps to create amd schedule customized email. Mailgun also provides OTP based verification email that is quite good.

Cons

No there is nothing, i like least about while using Mailgun

Review Source

Roberto M.  
frontend developer  
Computer Software  
Used the software for: Less than 6 months

### "Cheio de bug"

September 28, 2022

1.0

Erros e mais erros

Pros

A utilização como email catch é boa quando funciona

Cons

Cheio de falhas e interface abandonada no tempo

Review Source

KW

Klaus W.  
E-Commerce Manager  
Food Production  
Used the software for: I used a free trial

### "Shared IP -> 10% der Mails werde als Spam abgewiesen"

August 28, 2020

2.0

Pros

Die Einrichtung war super einfach und schnell erledgt.

Cons

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Review Source

Patrick P.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great e-mailing gateway"

August 9, 2018

5.0

Pros

Onboarding is smooth and efficient Powerful API Zapier integration Nice dashboard Increased deliverability Generous free plan

Cons

I wish there was an option to receive notifications for each undeliverable e-mail

Review Source

AK

Amit K.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Mailgun Disables Accounts on a Whim"

August 26, 2020

3.0

Pros

Recommended by my Developer so I really don't know. But I have experienced the cons and you can read about that below.

Cons

Mailgun says they have automated systems in place that flag up accounts that look suspicious. These systems don't work and then Mailgun will disable your account without even notice or warning. After answering their questions on the email usage, they will activate the account and then deactivate it again after a few days and ask the same questions again. If you are a small business trying to grow, Mailgun is not for you.

Review Source

VR

Verified Reviewer  
Executive Assistant to CEO  
  
Used the software for: Less than 6 months

### "Fast and nice uptime"

March 7, 2018

5.0

Pros

I use Mailgun for many of my customers it's very reliable and fast, and if you need more speed the HTTP API is well made.

Review Source

AK

Alaattin K.  
Co-Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

May 19, 2016

5.0

Review Source

AR

Ahmed R.  
Ali  
Banking  
Used the software for: I used a free trial

### "Best email service for developers "

January 8, 2019

5.0

Pros

\-Easy Setup -Api for developers - Good Pricing

Cons

\- can't use if don't know how to develop a software

Review Source

JC

Jerome C.  
Web developer  
Internet  
Used the software for: I used a free trial

### "Pay even you do not use"

May 22, 2022

1.0

After 3 month using the trial plan they started to charge me 15$ per month, I was not even sending a single email.

Pros

No time to test it as I was on trial plan and even I did not send any email they charged me

Cons

Charge you 15$ per month even you do not use any of their services.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

After 3 month using the trial plan they started to charge me 15$ per month, I was not even sending a single email.

Review Source

Sarah C.  
Live Chat Specialist  
Real Estate  
Used the software for: Less than 6 months

### "You need to know what your doing to use this software"

April 15, 2019

3.0

Pros

I have yet to find out what I like the most about this software.

Cons

I have used this platform probably a dozen times and I am still non the wiser how to use it. With this platform you need to read the documentation and learn how to use the platform to be able to utilize it to the fullest.

Review Source

KA

Khalil A.  
Investor  
Real Estate  
Used the software for: 6-12 months

### "Amazing free website "

August 1, 2019

5.0

Pros

this website is​ totally amazing, it provided me with as many​ emails as I want you just have to connect your domain and then name the mails that you want then add it up

Cons

it's just amazing but I would advise making​ some changes on the main dashboard of the website to make it more easy to get to the mail add

Review Source

JEH

Justin E. H.  
PHP Developer  
Design  
Used the software for: 1-2 years

### "Easy To Use"

September 19, 2018

5.0

Pros

Mailgun is a very powerful tool for email validation and sending out emails.

Cons

Mailgun can be a little confusing to setup to a novice user.

Review Source

TS

Ted S.  
Digital Advertising Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "I like this product but dang it is expensive...and doesn't always prove results! "

September 5, 2017

4.0

A fast check and (sometime) cleaning of email lists!

Pros

I like how simple and straight forward this product is. This team has done a really good job of creating a crazy simple and effective tool.

Cons

IT DOESN'T ALWAYS WORK! We have used this product a number of times and most of the time it works just fine, but more and more we are finding even though we are spending large amounts of money (this product is expensive) that doesn't garrentty results.

Review Source

RR

Rohit R.  
Product Support Engineer  
Electrical/Electronic Manufacturing  
Used the software for:

### "null"

October 22, 2018

4.0

Review Source

RB

Ratan B.  
President  
Information Technology and Services  
Used the software for: Less than 6 months

### "Its a bad product and bad service"

February 2, 2019

1.0

One of the worst. time consuming on a fully paid account.customer support is horrible

Pros

there is nothing to like about this unfriendly system

Cons

bad system, bad software, bad customer service

Review Source

GZ

Gabriel Z.  
Growth Lead  
Financial Services  
Used the software for: Less than 6 months

### "Great for transactional emails"

April 2, 2024

5.0

Pros

Their API is easy to use and reliable for transactional emails.

Cons

You can only schedule emails 3 days ahead of time.

Review Source

VB

Vincent B.  
Data Scientist  
Information Technology and Services  
Used the software for: 6-12 months

### "A piece of cake"

September 19, 2017

5.0

Pros

Really easy to set up and to use. The API is crystal clear. Perfect when you do not need to set up your own mail server.

Cons

It is a email server made for developers and by developper. It requires some programming skills to be truly useful.

Review Source

JB

James B.  
Marketing Executive  
Utilities  
Used the software for: Less than 6 months

### "null"

December 14, 2015

3.0

Review Source

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