--- title: "SimpleLegal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimpleLegal Software - reviews, pricing plans, popular comparisons to other Enterprise Legal Management products and more." source_url: "https://www.capterra.com/p/159638/SimpleLegal/" page_type: "product" language: "en" --- # SimpleLegal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimpleLegal ## What is SimpleLegal? Trusted by hundreds of in-house legal teams, SimpleLegal delivers an intuitive, all-in-one platform that brings together e-Billing, matter management, vendor management, and analytics. By streamlining legal workflows and centralizing data, SimpleLegal empowers legal departments to increase productivity, improve collaboration, and make smarter business decisions. Recognized for its ease of use and rapid time to value, it’s the smart choice for legal teams looking to operate more efficiently and drive measurable impact. ## What is SimpleLegal used for? [Legal Billing](https://www.capterra.com/legal-billing-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimpleLegal?[Manage this product listing](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimpleLegal 4.3 (13) VS. [4.7 (1,746)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.6 (546) Value For Money 4.6 (12) Value For Money 4.5 (485) Customer Service 4.3 (12) Customer Service 4.7 (530) ## SimpleLegal alternatives [4.7 (647)](https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/reviews/) Starting price $47.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (156)](https://www.capterra.com/p/177253/LawPay/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [LEAP](https://www.capterra.com/p/147413/LEAP/) [4.3 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147413/LEAP/) [View all alternatives](https://www.capterra.com/p/159638/SimpleLegal/alternatives/) ## FAQs about SimpleLegal Overview ### Which roles and teams benefit most from SimpleLegal? SimpleLegal is most used by legal operations teams, in-house counsel, paralegals, and legal assistants who need to manage matter intake, outside counsel billing, and document workflows efficiently. Procurement and compliance leaders use it to improve vendor oversight, while directors and senior managers rely on reporting, spend visibility, and cross-functional coordination. Answer based on 13 reviews Overview ### What company size and industries is SimpleLegal built for? SimpleLegal is designed for corporate legal departments, primarily in enterprises, which make up 77% of reviewers, with Automotive, Chemicals, and Civil Engineering tied as the top industries at 8% each. It also serves midsize businesses at 15% and small businesses at 8%, most often for legal billing. Answer based on 13 reviews Features and Usability ### What are the key features of SimpleLegal? SimpleLegal offers matter and case management, invoice management, billing and invoicing, time tracking, expense tracking, and spend management for legal teams. It also includes budgeting and forecasting, billing rate management, trust accounting, document management, customizable reports, workflow automation, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does SimpleLegal integrate with? SimpleLegal integrates with Coupa, Microsoft Outlook, NetSuite, SAP Concur, and Workday Financial Management. These integrations cover procurement, email, ERP, expense management, and finance systems, giving SimpleLegal connections to five third-party platforms from its official catalog. Getting Started and Support ### What training and onboarding options does SimpleLegal offer? SimpleLegal provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for users reviewing features and setup steps. Getting Started and Support ### What customer support options does SimpleLegal offer? SimpleLegal provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support feedback is not available in the catalog data, so no user sentiment about response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 1,181 Enterprise Legal Management reviews Capterra data shows that buyers of legal billing software rank the following features as their top priorities: - **Billing & Invoicing** (**75%** of reviewers rated this feature as critical) - **Case Management** (**59%**) - **Time Tracking** (**66%**) SimpleLegal supports all three features that reviewers rate most highly: **Billing & Invoicing**, **Case Management**, and **Time Tracking**. Together, these capabilities help businesses manage legal matters, record billable hours accurately, and handle invoicing more efficiently, allowing teams to keep financial and case-related work organized in one system. Case Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Time Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Expense Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Client Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Document Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Billing & Invoicing 4.4 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers SimpleLegal 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Budgeting/Forecasting: Create budgets based on historical data and future projections - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Full Text Search: Search for specific words or phrases within a document or database - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department - Matter Management: Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (13) 4.3 Based on 13 reviews ## Pricing Value for money 4.6 (12) ### Starting price Free trial not available Value for money 4.6 (12) 4.6 Based on 12 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Coupa](https://www.capterra.com/p/115928/Coupa/)[ Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(6) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent TR Tia R. AGC Automotive ### "Intuitive and Efficient Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 Pros SimpleLegal has been a fantastic tool for our legal department. The platform is incredibly intuitive, making our e-Billing and spend management process much more efficient and giving us clear visibility into our data Cons That there is no warning when you are approaching a new spending tier, so it can come as a surprise to get a bill well over what you'd budgeted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Tia, Thank you for the great review! We're so glad SimpleLegal is helping your team work more efficiently and gain visibility into spend. We appreciate your feedback on spend tier notifications, this is on our radar for future improvements and we understand can pose challenges to managing spend internally. We'll keep you posted as we continue to make enhancements and appreciate your involvement in shaping the product to better support your use-case! Thanks, The SimpleLegal Team JH Jennifer H. Paralegal Chemicals ### "Great product for legal departments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2025 Pretty simple to use - don't like the fact that there is an entirely different platform for vendors. the response time for tickets is very fast. Pros easy approval process and the dashboard is helpful. I really like the new feature where you can look back at the invoice history Cons some things could improve on. pulling reports can be finicky and you have to manipulate the spreadsheets after they download Switched from [Thomson Reuters Legal Tracker](https://www.capterra.com/p/233960/Thomson-Reuters-Legal-Tracker/) This was not my decision but have used it in the past and it was not user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Jennifer, Thank you for your thoughtful review! We're glad to hear that the approval process, dashboard, and invoice history features are making your day-to-day work easier. We appreciate your feedback on reporting and vendor experience —these are areas we’re actively working to improve. Your input helps guide future updates, and we’re committed to making the platform even more intuitive and efficient for all users in the future. Thanks, The SimpleLegal Team GS Garth S. Director, Procurement Information Technology and Services ### "Legisway, a way to go" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 29, 2025 Overall, my experience has been adequate, though the platform feels somewhat limited in capabilities. Pros The price is competitive and provides excellent value considering the breadth of features and ease of use Cons Limited flexibility in automated notifications makes it harder to tailor alerts to specific user needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Garth, Thank you for your review and for being a long-time SimpleLegal user. We're glad to hear you see strong value in the platform’s pricing, features, and ease of use. We also appreciate your feedback on automated notifications and platform flexibility. These are areas we’re actively exploring for future enhancement, and your input helps us prioritize improvements that better meet customer needs. Thanks, The SimpleLegal Team SB Stephanie B. VP, Legal Operations and Administration Online Media ### "SimpleLegal is simply awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Our experience with SimpleLegal has been excellent from start to finish. A couple of years ago, the customer service team worked with us to do a little overhaul. of our process (as our business changed post-Covid). These small automations went a long way -- taking work off of our Legal team and clients. Pros We've been a client of SimpleLegal for about five years. They have been an excellent partner to collaborate with on an effective and efficient automated process for legal invoices. We worked hand in hand with SimpleLegal and all of our needs were met. The tool is so easy to use and the reporting is mission critical for our Legal and Finance teams. Cons There is nothing we don't like about SimpleLegal; we've always experienced excellent customer service, timely and valluable communications for their team and their stress on efficiency in incomparable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Stephanie, Thank you for such a glowing review! We’re honored to have partnered with you and your team over the past five years and it’s incredibly rewarding to hear how SimpleLegal has helped streamline processes and support both Legal and Finance with critical insights. We’re especially glad the recent process overhaul and automations made a meaningful impact. That kind of collaboration is exactly what we strive for, and your feedback means a lot to our entire team with these recent changes. Thanks, The SimpleLegal Team KM Karen M. Manager, Global Workforce Computer Games ### "Simple Legal " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 22, 2025 Very good, I am not/was not part of the backend set up so can't speak to that piece. but it is easy for the approver to see the invoices, dates and that is what I most need Pros It allows for easy viewing of invoices and approval tracking process. The platform is easy to navigate Cons Reporting a bit confusing on how to just get the matter I want. I don't use it enough to make recommendations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Karen, Thank you for your review! We're glad to hear that SimpleLegal makes it easy for you to view invoices and track approvals, it's great to know the platform is meeting your needs in that area. We appreciate your note about reporting. Even if you're not in it daily, your perspective helps us ensure ease of use across all roles. Thanks, The SimpleLegal Team LY Leslie Y. VP, Legal Medical Devices ### "Straightforward billing system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2025 No issues approving and receiving invoices. Notifications are auto generated reminders which I find helpful. Pros It's straightforward. It seems to do its job of funneling invoices to approve and rejecting those that don't meet our guidelines. Cons Looks like our internal folks have to create dashboards to decipher trends and data rather than being provided by simplelegal Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Leslie, Thank you for your review! We're glad to hear SimpleLegal is supporting your invoice review process effectively and that the automated reminders are proving helpful. We appreciate your feedback on dashboards and data visibility. Making it easier to surface trends without heavy internal lift is a priority for us, and insights like yours help prioritize future improvements.  Thanks, The SimpleLegal Team GR Geeta R. Director Construction ### "Glimpse into user ability " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2025 It is a sophisticated system that helps record keeping and standardized billing practices. Helps to organize communication between various departments. Pros Stores invoices and makes approval process more streamlined. It allows communication to be recorded and easier to keep all invoices stored. Cons No resubmit button, for the law firm to correct instantly and correct. Sometimes creates confusion on which ones have been rejected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Geeta, Thank you for the great review! We're glad to hear that SimpleLegal is helping streamline your approval process, improve communication, and centralize invoice records—those are exactly the kinds of outcomes we aim for. We appreciate your feedback on the resubmission process. Making it easier for firms to correct and resubmit invoices is a valuable suggestion, and we’ve shared it with our product team for consideration in future enhancements. Thanks, The SimpleLegal Team JL Jennifer L. SVP, General Counsel, Secretary, and Chief Compliance Officer Civil Engineering ### "Reliable matter and invoice management tool that has delivered value but what’s in store next?" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 22, 2025 We’ve been customers for about 8 years. We rely on SimpleLegal for business processes related to legal matters and invoices. We haven’t seen much product improvements in this time. Would have expected more as a software company and given AI developing around us. Pros Value for money. Invoice workflow for outside counsel. Relatively easy onboarding for law firms and internal users. Reliable system. Cons Customer service is not responsive. In the age of AI and technology changes, it’s surprising that SimpleLegal hasn’t moved faster. The only AI capability at present is bill review. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Jennifer, Thank you for your candid review and for being a valued SimpleLegal customer for the past eight years. We’re glad the platform has reliably supported your matter and invoice management processes and that onboarding has been smooth for your teams and law firms. We also sincerely appreciate your feedback on customer service responsiveness and the pace of product innovation, especially around AI. These are areas we’re actively investing in, and your perspective reinforces the importance of delivering more visible, impactful advancements.  Thanks, The SimpleLegal Team MB MJ B. Sr. Legal Assistant Education Management ### "Great matter management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 Couldn't be happier, especially compared with our previous systems. It was easy to learn and it's still easy to use. Pros Simple Legal has made our matter management easier and more intuitive. People can't complain that they can't figure it out because it's so easy! Cons Sometimes the integration with NetDocs doesn't work. I think that error is more on NetDocs side than Simple Legal but it's still frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi MJ, Thank you for the review! We’re thrilled to hear that SimpleLegal has made matter management easier and more intuitive for your team, and especially that it stands out compared to past systems. We appreciate your note on the NetDocs integration. While it may stem from external factors, we understand how frustrating that can be and will continue working to ensure as smooth an experience as possible. Thanks, The SimpleLegal Team TF Tess F. Administrative Assistant, Legal Dept. Retail ### "Makes legal billing and reporting a breeze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 I honestly don't know how our department's billing and matter management would function without this program. Pros The system is one of the easiest to use I've ever encountered, the functions offered are robust, and the reporting function is stellar. Also, the help desk is very responsive. Cons I wish when there was a vendor issue on the CounselGo side, like timekeeper updates or invoice uploads, I could access that part of the system to assist. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Tess, Thank you for the review! We're so glad to hear SimpleLegal has made billing and reporting easier for your department and that the system’s ease of use, robust functionality, and responsive support are making a difference. We also appreciate your feedback on vendor access within CounselGo. That’s valuable insight, and we’ll share it with our product team as we continue to improve the experience for both internal teams and vendors. Thanks, The SimpleLegal Team KG Kate G. Corporate Paralegal Consumer Goods ### "Very good product and great support." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 Overall experience has been good to great. Despite the difficulties with reporting, I appreciate that I can get one-on-one assistance quickly. Overall, support has responded quickly to any issues we've had, even on the CounselGo end. Pros Invoice processing is simple and flexible. Matter management is customizable and easy to use. I love that I can make administrative changes without having to reach out to SimpleLegal support. Cons Reporting is somewhat difficult, and the "New Legal Request" feature never quite worked for us, so we just gave up on that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 4, 2025 Hi Kate, Thank you for the review! We're thrilled to hear that SimpleLegal has made invoice processing and matter management easier. We also appreciate your honest feedback on reporting and the New Legal Request feature. We’ll share this with our product team as we continue to refine and improve the platform. It's great to hear our support team has been responsive and helpful—that’s a top priority for us and has been a focus this year. Thanks, The SimpleLegal Team KG Katie G. Sr manager Computer & Network Security ### "Mostly good " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 October 17, 2025 Overall good, it’s easy to use and does what I need it to but wish there was clearer routes for customer support. Pros It’s easy to use once you’re in the system and the UI is nice and easy to navigate through with a simple color scheme. Cons Logging in can be difficult, I had major issues the first few times and the customer support is not immediately helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hi Katie, Thanks for your review! We're glad the UI and overall ease of use are working well for you. Sorry to hear logging in was a challenge and support wasn’t as quick as expected—that’s helpful feedback and something we’re working to improve, especially for new users. Thanks, The SimpleLegal Team GL Gene L. Legal Operations Hospitality ### "As described, it's simple and has made our attorneys lives very easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2017 Save money and save time. Pros Easy user experience, but mostly the reporting which is the easiest reporting tool I've ever used. The ability to filter the standard reports is great but, the fact that attorneys can build their own reports is all the better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.