# Poka Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Poka Software - reviews, pricing plans, popular comparisons to other Help Desk products and more.

Source: https://www.capterra.com/p/159654/Poka

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# 

 Poka Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Poka

## What is Poka?

Poka is a cloud-based manufacturing solution designed to help manufacturing businesses drive performance by empowering frontline workers with the knowledge and tools they need to do their jobs efficiently and effectively. It offers a worker performance application, which combines digital content, communication, collaboration, and skills management capabilities into a single integrated platform, enabling workers to learn, solve problems, and share knowledge in real-time.

## What is Poka used for?

[Training](https://www.capterra.com/training-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Help Desk](https://www.capterra.com/help-desk-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

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for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Poka

4.7 (15)

VS.

[4.3 (38)](https://www.capterra.com/p/276113/Infor-M3/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

3.8 (38)

Value For Money

4.7 (13)

Value For Money

4.0 (35)

Customer Service

4.8 (12)

Customer Service

4.1 (37)

## Poka alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159654/Poka/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Asynchronous Learning

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Blended Learning

Supports learning paths that combine in-person classes with online/virtual courses

Built-in LMS

LMS functionality built-in for content delivery

Certification & Licensing

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Poka 29 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Supports learning paths that combine in-person classes with online/virtual courses

LMS functionality built-in for content delivery

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Store, manage, and track all electronic documents in a centralized location

Centralized storage for employee data, records, and performance metrics

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Manufacturing execution systems focus on quality control in the production process.

Access the system via a mobile application

Access for students to complete learning materials on mobile platforms

Manage and support multiple languages

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Ensure that quality requirements and standards are met across production processes

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Securely stores data to prevent data loss or breaches

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Track employee skills, competencies, training & qualifications

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Track, manage, or resolve user requests and IT incidents/issues

Track employee/learner's progression through training programs

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Features

4.3 (15)

4.3

Based on 15 reviews

## Pricing

Value for money

4.7 (13)

Free Trial

Basic

$0.00

Value for money

4.7 (13)

4.7

Based on 13 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(10)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ML

Minh L.

Graduate Student

Research

### "Poka is a good specialized tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 27, 2021

Poka was a good program that can help new people utilize and learn procedures. Any more in depth guidelines and customization should be upgraded.

Pros

I like that it is a quick software application that can be used to access workplace procedures very quickly for anyone who needs it.

Cons

The branching of different procedure and setup was a bit difficult to process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elisa C.

Technical Lead

Industrial Automation

### "Great collaboration tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 30, 2021

Implementations in Poka are super fast and clients become indipendent immediately.

Pros

Poka is a really easy to use platform and it can be set up very quickly. The configuration is all on the client so he does not depend on a System Integrator

Cons

The software is not yet integrating scheduling abilities or managing tasks that have a medium high complexity

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Francois P.

Coordonateur maintenance

Mechanical or Industrial Engineering

### "Perfect for small and large businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 3, 2018

Pros

We've been using Poka for more than a year now. In a year, the software and the app as evolved a lot to become better and better. I really like the fact we now have access to training content on our Iphones.

Cons

I would like the app to be accessible on Android so every worker could use the app on their personal phones

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pierre-Denis F.

Directeur des ressources humaines

### "Excellent software for internal corporate communication and factory training."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2018

Pros

Using Poka improves communication between departments and between shifts. The know-how of older employees can be passed on to the new ones and this facilitates training. Also, with Poka, floor employees have a great way to communicate their issues and challenges to their workstations.

Cons

It is difficult to measure the return on investment of such software. It's a long-term process that takes time to measure the benefits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Karine L.

Quality and Continuous Improvement Manager

Machinery

### "Poka has changed the way we train our employees and the way we communicate opportunities."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 18, 2018

We improved communication between shifts, reduced time to resolve issues and also reduced the new employee learning curve.

Pros

The concept to have your work methods in a video format is tremendous. It is very effective for training. The activity of producing the video makes us realize weaknesses and is a continuous improvement process itself. Results are excellent and employees like using it.

Cons

The software could be better to track and organize action items. We can assign action items, but I would like more options to filter by status and report by owner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Frederic B.

Maintenance Director

### "POKA help a lot in the shift to shift communication as well as the learning process of new hired"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2018

Pros

Its really easy to use. Very instinctive. People from POKA are close and love their product and they never hesitate to improve if needed.

Cons

The functional hierarchy is too strict. Also, the searching tools can be use only in the area where you believed that you put the information. A global search function should be added

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Marketing Technology

Computer Software

### "Great platform, easy and intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2018

Great LMS and video training management platform for manufacturing companies

Pros

Rich set of LMS and video training capabilities, good video tagging features, great organizational functionality for video training libraries

Cons

Would be great to have slightly better video tagging capabilities but overall tag functionality works ok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Richard G.

Senior VP Performance Improvement

Food Production

### "Very useful tool. Deliver the promises."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2018

true engagement from the employee. Better Shop floor visibility. Capacity to communicate easily and reach rapidly all members of the organization in a bottom-up and top down approach from all level of the organization

Pros

Help on the shop floor visibility and knowledge management. Easiness of use. 21st Century technology that help us get rid of the procedure on paper that nobody is reading. A lot of possibility to go further with the tool.

Cons

The change management it represents within the organization. The adopting curve is well applicable here. The early adopters will get in fastly but you need to find a way of bringing aboard everybody to use it and this is a human challenge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Richard B.

Director of Continuous Improvement

### "I used this software to improve the training skill in my organization for 1 year now."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 9, 2018

Pros

Really focussed on manufacturing need Easy to used Company Poka realy listen their customer to improve to product Always accessible

Cons

Availability on IOS tablet only. But very performant on it. No available test to confirm that people understand what they learn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rob S.

Employee Relations Health and Safety Coordinator

Human Resources

### "Poka is an extremely valuable tool. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 9, 2018

Communication, great training, a capture of our problems and solutions.

Pros

Easy to use with very little training needed. Allows tracking of progress and easily audit who is up to date with guides. A great way to track problems and record history.

Cons

Check lists, or shift reports are not easily tracked. Could use an archive for reports and equipment checks. Would be nice to have guides outside of the work station like a library index

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/159654/Poka/reviews/)

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