Average Ratings
7 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Vendor Details
- Crystal Project
- www.crystalknows.com
- United States
About Crystal
Personality assessment software that helps businesses gauge personalities and build teams with specific skills.

Crystal Features
- Audio / Video Conferencing
- Brainstorming
- Chat / Messaging
- Contact Management
- Content Management
- Cooperative Writing
- Discussion Boards
- Document Management
- Group Calendars
- Project Management
- Synchronous Editing
- Task Management
- Version Control

Crystal creates a unique profile for anyone


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Crystal helps me to talk to people the way they like to communicate


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Pros: I started out with their free plan. But it only had 9 credits so I cold emailed their Head of Growth, cust support rep who was generous enough to give me 75 extra credits.
Next thing you know, I opted in for their paid Outreach plan.
Because -
- It's helping me to create hyper-personalized emails for my prospects
- Communicate with my friends and colleagues the way they like to communicate
- Become more self-aware
Design and UX is smooth and slick.
Cons: - The product is young and has got some room for improvement in terms of the personality confidence score
- There's a layer of friction as for an accurate prediction, users have to take the DISC assessment.
- It's close enough but not accurate
However, the high level description is still helpful

Business Essential


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Pros: Accuracy of data on how to approach colleagues and contacts in a variety of communication channels and scenarios
Cons: Requires users to have taken the DISC assessment
Overall: A fun and helpful tool that has helped me communicate with clients in an engaging style that suits them, has definitely helped to build rapport with my clients.
Amazing!


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Pros: I still don't know how they do it but this is one of the best add ons I have ever used. Very accurate in their recommendations
Cons: Not much to say here. Very impressed with what it does
Helpful data source extraction


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Pros: The ability to extract raw data and save as extract to be linked to other files and databases.
Cons: Very sensitive to spacing for those opening CSV files in Microsoft Excel.
Great for reporting


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Pros: Mainly use the reporting tool, gets everything needed and more
Cons: It works just as it should, nothing to dislike so far

Very Intriguing Product With Interesting Insights


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Pros: I like how it emails before meetings on the "personalities" of those who will be in attendance. I like how you can find people, and the tips it gives for communicating with different types of people.
Cons: It's a little hard to understand how it gathers this data as sometimes the profiles are quite off. However, it can only go by what is put out there on the internet so I think it does a pretty good job considering.
Overall: Love the insights before a meeting and on the prospects, we are working.
Pros: Crystal creates a unique profile for anyone with a LinkedIn account, explaining how to speak, email, work with or sell to them most effectively. It tells you the words, phrases, style and tone you should use to reach the recipient in the way that they like to communicate, rather than your own, even their tolerance for sarcasm and emoticons.
It builds this profile from what it can glean about them online: their public Facebook or blog posts, their tweets as we go about our business on the internet.
For me, Crystal will draft emails to people I've never met, using a tone and language that their online presence suggests will resonate with them.
Cons: Kind of freaky that a machine can tell so much about you from a social account. No major drawbacks that I Can see at the moment.