# Crystal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crystal Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/159657/Crystal --- # Crystal Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crystal ## What is Crystal? Crystal Knows is the world's leading personality data platform, generating insights into an individual's personality traits, communication style, motivations, and preferences. Trusted by thousands of organizations and Fortune 500 companies globally, Crystal uses personality AI to help professionals: ⁍ Reduce pre-meeting anxiety. ⁍ Connect effectively with buyers. ⁍ Enhance team collaboration and leadership. ⁍ Hyper-personalize messaging. Integrated seamlessly into workflows, Crystal offers personalized messaging tips, meeting playbooks, and virtual tools to understand anyone before meeting them. ## What is Crystal used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crystal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crystalknows.com&name=Crystal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crystal 4.9 (19) VS. [4.7 (24,076)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $49 Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.6 (22,631) Value For Money 4.4 (16) Value For Money 4.5 (15,210) Customer Service 4.8 (16) Customer Service 4.4 (13,474) ## Crystal alternatives [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (484)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159657/Crystal/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Task Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Integration Integration with third-party CRM systems Crystal 4 features Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Integration with third-party CRM systems Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.8 (19) 4.8 Based on 19 reviews ## Pricing Value for money 4.4 (16) Free Trial Premium $49.00 Per Month Value for money 4.4 (16) 4.4 Based on 16 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 19 reviews Filter by rating 5(17) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User CEO Consumer Services ### "Excelente ferramenta. Recomendo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2024 Me ajuda a estabelecer um rapport já no contato incial favorecendo a conversão final. Pros Rapidez, eficiência e acuracidade. Recomendo! Cons Nada. Perfeito. Até o momento não tenho nada. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Luis R. Business Development Consumer Goods ### "It's finally here!!!, the tool I was missing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2024 It is a great experience and an incredible tool; it is fast and accurate. I used it while prospecting to tailor messages in my LinkedIn outreach Pros CrystalKnows is priceless. It offers a very complete DISC with recommendations on how to approach different stages of a sales process. Also, the Google extension is neat; it activates on Google Meet while writing emails. Cons This one is not a big one at all but I think the recommendations while writing emails are still at a primary stage, so they are basic recommendations, It is not Grammarly or Quilt, but it is getting there Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Camille E. Technical Program Management Program Development ### "The one LinkedIn integration that has doubled my outreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 Very easy to use with my LinkedIn profile and I can view a list of profiles on the dashboard. Pros Crystal makes it easy to do that with a framework that gives me confidence in initiating conversations twice as fast. I REALLY enjoy being able to craft a caring message before I send it to someone in my network. It makes it easy to tailor my messages in a way that matters, avoiding the details or style that would be draining and instead leaning in on ideas that might spark a positive connection. Cons I am looking for more integrations with writing tools that are ready to go like integration with Gemini. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Laura M. Strategic Consultant Computer Software ### "Help understand your prospects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 Very positive. Helpful for my role in working with prospects. Pros Very easy to use. Analysis hits upon key points to know about a person when working with them in a sales cycle. Cons The assessment questions could be interpreted in different ways so not sure how accurate my answers were Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Chatrapal S. Learning Consultant E-Learning ### "Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 18, 2024 Baffling. I was surprised to see how based on a LinkedIn profile we can predict a personality. but it works well. Pros It is pretty darn accurate. give a detailed breakdown of the personallity and the approaches. Cons Too expensive in my Geography for me the monthly subscription costs 10% of my monthly salary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mieke F. Head of Growth Computer Software ### "Can't wait to get this up and running" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2024 Overall great, and looking forward to get to know the tool inside out. Pros The accuracy of the tool in mindblowing. Our sales team is well aware about their DISC characteristics and this matched close to identical with Crystal. We are aiming to embed Crystal in to our daily prospecting operations, so looking forward to see some actual results. Cons When googling Crystal the first result didn't match with the tool so I was a bit confused. Might be something to look at internally. Secondly, it's not clear to me yet how crystal can also help formulate messages automatically. Hope to get some insights as soon as we kickoff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH josh h. Software Solutions Associate Information Services ### "useful outreach tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 really positive. is easy to use, smart idea and useful tool Pros Really useful way to adapt outreach techniques based on personality types Cons as much as it seems accurate for myself i worry it is going to be incorrect and should maybe stick to a more general outreach type Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jose Miguel G. Owner Professional Training & Coaching ### "Great experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 Just amazing, want to use it more! It has changed my way of communicating and selling. Pros It's easy to use, very insightful, and amazing help tool to prepare for cold calls. It has an amazing UIX and is always managing to grow. Cons The pricing is a little high at first sight. Once I used it, I feel it's very well priced. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Madalina I. CEO Marketing and Advertising ### "Great B2B research tool for sales and beyond! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 14, 2024 Pros It's a great tool for getting to know prospective clients or partners better in the early stages of any business relationship. Cons There are no cons that I can think of, all good! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA SAURABH A. Researcher Biotechnology ### "value for investment" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2020 Pros It has a custom report feature, which helps customize report for every client based on their requirements for format. Cons Cannot think of any that has been a bother for us. We like using the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159657/Crystal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)