# EVO Payments Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EVO Payments Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/159661/EVO-Payments --- # EVO Payments Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EVO Payments ## What is EVO Payments? EVO offers a full range of secure, scalable processing solutions for all types of businesses across all points of acceptance: Online Mobile In-Store Back-Office ## What is EVO Payments used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 11% Neutral 7% Negative 81% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EVO Payments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=EVO Payments) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EVO Payments 1.6 (27) VS. [4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.9 (27) Ease Of Use 4.6 (3,637) Value For Money 1.4 (27) Value For Money 4.6 (3,249) Customer Service 1.3 (26) Customer Service 4.6 (3,267) ## EVO Payments alternatives [4.1 (130)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (3,347)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159661/EVO-Payments/alternatives/) ## FAQs about EVO Payments Overview ### Which roles and teams benefit most from EVO Payments? EVO Payments is most used by business owners, presidents, and C-suite leaders who need reliable payment processing, transaction visibility, and cash flow oversight. Managers and administrators benefit from handling day-to-day billing, payment acceptance, and account coordination, while client-facing professionals such as attorneys and account executives use it to streamline customer payments and reduce administrative friction. Answer based on 27 reviews Overview ### What company size and industries is EVO Payments built for? EVO Payments is built mainly for small businesses, which make up 93% of reviewers, with retail leading at 19%. It also serves SMB and B2B merchants, plus resellers, ISVs, ERP integrators, ISOs, agents, and eCommerce partners, with common adoption in food and beverages at 15%, transportation at 11%, and payment processing. Answer based on 27 reviews Features and Usability ### What are the key features of EVO Payments? EVO Payments offers ACH payment processing, debit and credit card processing, mobile payments, online payments, payment gateway integration, and point of sale (POS) support. Reporting and analytics tools provide transaction data and payment activity insights across in-person and digital payment channels. Getting Started and Support ### What training and onboarding options does EVO Payments offer? EVO Payments provides webinars and documentation to help teams get started. Webinars offer live or scheduled instructional sessions for guided learning, while documentation provides written reference material for self-paced review of setup steps, features, and common processes. Getting Started and Support ### What customer support options does EVO Payments offer? EVO Payments provides 24/7 live rep support and chat. User feedback on support is mixed: some customers say agents help resolve access or transaction issues, while others report unhelpful, inconsistent, or poor service and frustration when problems are not addressed clearly or quickly. Answer based on 9 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Debit/Credit Card Processing 1.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Online Payments 1.4 (12) 16.67% of 12 reviewers that rated this feature as important or highly important Accept and process online payment transactions ACH Payment Processing 1.6 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Reporting/Analytics 1.1 (10) 0.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mobile Payments 1.3 (9) 0.00% of 9 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Gateway Integration 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Integration with payment gateways to facilitate online transactions EVO Payments 7 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Protect sensitive data for digital privacy Accept and process credit/debit card transactions Clients can submit payments via mobile devices Accept and process online payment transactions Integration with payment gateways to facilitate online transactions View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 1.7 (27) 1.7 Based on 27 reviews ## Pricing Value for money 1.4 (27) ### Starting price Free trial not available Value for money 1.4 (27) 1.4 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.3 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.3 (26) 1.3 Based on 26 reviews ## User reviews Overall rating 1.6 Based on 27 reviews Filter by rating 5(1) 4(2) 3(2) 2(1) 1(21) Mentioned topic Sorted by most recent LF Leah F. Manager Cosmetics ### "Leah’s Evo review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 2, 2025 Easy to use, good customer support, reasonable rates and reliable for most of the time! Would recommend Pros Payment processing is very easy. At our salon we take almost all transactions through credit cards, so we appreciate the ease of use and easy to read error codes in the event it doesn’t go through, etc. Cons Sometimes the connection gets lost or something doesn’t go through properly, which leads us to go searching through the batches to figure out what went wrong, however we do have good customer service to help with that. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Our software did not support this system at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maria M. Owner Performing Arts ### "Feeling robbed" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 8, 2025 Fees, fees, Charged me $495 early cancelation for 14 years. Pros None. Business owners beware. Let me know when the class action begins. Cons Totally screwed over. I have absolutely nothing nice to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Al W. Owner Sporting Goods ### "Nothing but lies" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 2, 2025 Terrible customer service, hidden fees, and nothing but lies Pros Years ago, they were convenient and OK. I don't think they had much competition back then. But now that they are having competition, they are definitely in the bottom of the barrel Cons They will charge you for PCI noncompliance even if you host your website through another company like big commerce, and then they will act dumb and charge your account for six months in a row. And you will have to police your account so pay attention Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Troy D. Owner Food & Beverages ### "Terrible company, unless you want to be bent over daily." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2024 They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495. Never use this company Pros Nothing, they will screw you every way that they can Cons They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marinko M. Owner Building Materials ### "Owner of the company " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 3, 2024 My overall experience with this company was pure disappointment. From start to finish, nothing went right. The customer service was unprofessional, and the quality of the service provided was far below what I expected. I left feeling frustrated and dissatisfied. I would not recommend this business to anyone. Pros I had the worst customer service experience with this company. The staff didn't care about helping customers. They were rude, dismissive, and completely unprofessional. No one seemed interested in answering my questions or providing any assistance. The lack of communication made the whole experience frustrating and disappointing. I would not recommend to no one. - Cons I was really disappointed with both the customer service and the actual service provided by this company. The staff was unhelpful and seemed uninterested in addressing my concerns. To make matters worse, the service itself was subpar and didn't meet my expectations. Overall, it was a very frustrating experience, and I would not recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW craig w. owner Marketing and Advertising ### "Can't recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 5, 2024 Big company which doens't care about customer service. Pros Leaving this company was a good business decision. Cons Closed account in April; still receiving invoices months later Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Denia H. Manager Consumer Services ### "Bad contract and sales practices, very dishonest." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 14, 2024 Horrible experience, They raised the prices without advice. The equipment they provided was the worst, costumer service is horrible. Pros I didn’t like anything about that company. I was just tired to be looking around for a good processing company. Cons The have hidden fees, raised rates without letting you know, absolute and awful processing equipment. Horrible costumer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Wakid H. President Food & Beverages ### "Very bad customer service with massive rate hikes as they wish. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 13, 2023 I talked to customer service but they don’t do anything beside telling me the notes were in your statements. Pros They promised us will not change the rate which we liked. Cons They held our deposits for 24 days because they claimed we didn’t close our report correctly. Then after two years they jacked up our rate by 30% claiming we didn’t do the PCI compliant questioners. But even after we did, they refused to reset the rates back stealing over $6000 of added fees over 3-4 months time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Dieudonne N. CEO Food & Beverages ### "Stealing money on my bank account" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 8, 2023 I got so bad experience with Evo because they cheated me a lot by taken my money of the bank account because the location I closed was connected to the same bank account.I never got any warning or reminder about what they were charging me. WhennI asked they said never called to let us know if you closed the store. The rep asked if I want to close the account,but the next billing payment I saw a withdrawal more.money than ever paid when the store was opened. I called againbtheybsaid the closure was still in process. After two days I called again Sano rep.said will close then.but wosrr Cas scenario the next day when I checked my bank account they had taken $495 0n August 8th whereas on August 1st they taken $313. Before that since I closedbthe store in April they never stopped withdrawing money pretending that they didn't know I closed Pros Scanning cards for approved cards.Some card that have option of scanning ,payment can be without chipping or shipping them Cons Pricing ,communication with us.withdrawing money from bank account for extra hidden fees .When I closed the store I stared getting more changes than when I was using the machine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Judith G. Owner Restaurants ### "Do not use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 31, 2023 Sales rep called multiple times to get me to sign up. Once they have you signed up then they hit you with all the fees. The fees never disclosed. Oh ya there in the fine print Pros Nothing was good a lot of promises that they never kept. The machine came in it was the wrong one. Had to be sent back. Called about machines promised took forever. Cons Poor customer service, a lot of hidden fees. Money takes a while to deposit into your account. Promises by the sales representative that never happened. The I canceled and I was hit with a big termination fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159661/EVO-Payments/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs EVO Payments](https://www.capterra.com/compare/159661-207944/EVO-Payments-vs-PayPal) [Venmo vs EVO Payments](https://www.capterra.com/compare/159661-222572/EVO-Payments-vs-Venmo-)