Bold360

Bold360

3.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Bold360
  • www.bold360.com/
  • United States

About Bold360

Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service.


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Bold360 Features

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Bold360 Reviews Recently Reviewed!

Too many features for what my companies intended use was

Sep 15, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Boldchat offers literally every feature you can and even wouldn't think about. If you have a large call center and high traffic website this is the system for you.

Cons: We have a high traffic website but not to many people chatting us, much more call-ins so we can make the sales. For our staff it wasn't worth going through the intricate training required in order to operate efficiently.

Powerful and feature rich chat

Jul 24, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BoldChat is a very comprehensive solution that offers not only basic web chat but also advanced features such as Email, Twitter management, visitor monitoring, proactive chat invitations, comprehensive rules for chat distribution and invitation triggering etc. Its truly an enterprise scale chat solution.