# Bonterra Giving Days Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bonterra Giving Days the right Fundraising solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159669/Bonterra-Giving-Days/reviews

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Bonterra Giving Days

4.6 (451)

[View alternatives](https://www.capterra.com/p/159669/Bonterra-Giving-Days/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bonterra Giving Days

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

TP

Tricia P

Senior Development OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform features enhance our giving day (such as prize capabilities, matches, peer to peer, etc).“

May 16, 2024

JD

Jackie D

Senior Director of Grantmaking and Nonprofit SupportPhilanthropy, 51 - 200 employeesUsed the software for: More than 2 years.

“I had lots of people who could not get help while our giving was open. And customer service - even my PM - seems to approach each call from the standpoint that the caller did something wrong.“

May 7, 2024

KW

Kelly W

Director of Special EventsPrimary/Secondary Education, 51 - 200 employeesUsed the software for: More than 2 years.

“I like that I have more access and control to make changes to our site.“

May 16, 2024

Patrick Ó

AdminNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months.

“They weren't. Since support is extremely slow in responding to requests it took 3 weeks of back and forth and a dozen requests to speak to the sales team to get connected with sales.  “

April 25, 2022

WO

Will O

Cultivation and Outreach ManagerPublic Policy, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform is great and having it a little detached from our main fundraising and database management really lets the day stand on its own in a very nice way.“

December 11, 2023

Patrick Ó

AdminNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months.

“The new salesperson said that she didn't know much about the P2P functions and wasn't able to help.  “

April 25, 2022

TP

Tricia P

Senior Development OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It's great to have a tech support team in place to handle those pieces.“

May 16, 2024

Ellie B

Director of Development and OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“I didn't receive notifications when donations occurred in real-time, so I needed to continually refresh the page.“

April 8, 2021

## Showing most helpful reviews

Showing 1-25 of 451 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Susan S.  
Investor Relations Manager  
  
Used the software for: Less than 6 months

### "Easy to use. Amazing Customer Support"

June 5, 2018

5.0

Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab!

Pros

I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful. The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help.

Cons

Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service!

Review Source

DH

Dustyn H.  
Director of Affinity Giving and Communications  
Higher Education  
Used the software for: 6-12 months

### "Longwood loves GiveGab!"

September 1, 2021

5.0

It has been an absolute treasure to work with GiveGab to make our day of giving more successful. GiveGab's team truly cares about us as a unique, specific school and they don't utilize cookie cutter models or try to pass us off. They handle our account with great detail and they seek to build lasting relationships. GiveGab is easily the best partner I have ever worked with.

Pros

It would be easier to tell you what I don't like because GiveGab is just that great! From the full suite website with user-friendly capabilities and a sleek, beautiful design, to the volunteer ambassador functionality and the one-on-one support we get from our partners at GG, we love everything about it!

Cons

The only area for improvement we saw after our first year was the offline upload functionality. It is a bit too complex, although it has some great aspects. We provided this feedback to our partners are GiveGab, and they listened intently!

Reason for choosing Bonterra Giving Days

We chose GiveGab because it checked all of the boxes, our product introduction meetings were stellar and \[SENSITIVE CONTENT\] was so knowledgeable about the product. Moreover, we chose the product because we began contract negotiations just as the pandemic really started to rear its head, and \[SENSITIVE CONTENT\] was able to work with the GG finance team to cut us a stellar deal on our pricing when budgets were looking grim. It was personal from the beginning and Longwood's personalized and conscious atmosphere matched that of GiveGab.

Switched from

[GiveCampus](https://www.capterra.com/p/153034/GiveCampus/)

GiveCampus was unresponsive, cold, and refused to adapt to meet the needs of partners. The company had a lack-luster support system that was impersonal. The technology and site design were dated and more like a giving form than a day of giving campaign page, and more than anything, the company never solicited partners for opinions and when we did offer them, they didn't hear them openly.

Review Source

VR

Verified Reviewer  
Admin  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Not great for P2P Fundraising"

April 25, 2022

2.0

From the beginning, we were very excited to use GiveGab. The company had just been bought by EveryAction whose software we already use.  We were hoping for future integrations that might mean more streamlined P2P fundraising.  We met with the salesperson who specialized in the P2P fundraising aspects of GiveGab and were told a number of things which we were very excited about.  We decided to go with GG, but after paying the fees and starting the setup for our P2P event, we realized a lot of what we had been told was not true.   We reached out to support to connect with a salesperson to clarify some aspects of the platform. Support insisted that they were able to answer our questions.  They weren't. Since support is extremely slow in responding to requests it took 3 weeks of back and forth and a dozen requests to speak to the sales team to get connected with sales.   The new salesperson said that she didn't know much about the P2P functions and wasn't able to help.  They let me know that the salesperson I had originally met with was no longer with the company.  They also stated that they had no sales people that focused on the P2P aspects and that it was up to users to DYI.  This was surprising considering the P2P salesperson I worked with had emailed me a video saying she specialized in P2P.  In the end, GG basically chalked it up to the original salesperson not knowing what they were doing.  A company is responsible for its salespeople regardless.

Pros

There's not a lot that I like about it.  I suppose it's relatively easy to setup an P2P fundraising event for folks who have little to no experience doing so.

Cons

Developers could improve a few aspects: -On most websites in 2022, there's a "sign in" link on every page across the site. On GiveGab, the only place you'll find a sign in link is on the home page givegab.com. If you're visiting an event page, fundraising page, etc...you'll not have the option to login. You'll have to go back to givegab.com to login and then navigate back to whatever page you were on - which is very confusing once you're signed in as an admin. -Fees are relatively high compared to other P2P fundraising platforms. Between GiveGab and Stripe, they take nearly 10% from donations. Granted there is an option for donors to cover fees. -Payout reports are bare and basic. To get an accurate accounting report, you'll have to combine three reports: donations report, registration report, and payout report. You'd think with such high fees, you'd have to do less work. Nope. -Support takes days to respond to inquiries and requests. When meeting with the sales person, they promised phone support but really the only option is chat support. And by chat..it's not a live chat because it's hours/days between responses.

Alternatives considered

[JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)

Reason for choosing Bonterra Giving Days

Their association with our primary fundraising partner

Review Source

KH

Karalee H.  
Director of Annual Giving  
Higher Education  
Used the software for: 2+ years

### "Thanks GiveGab Team"

October 5, 2020

5.0

I've used this product for other two years in my current place of employment, expanding the work we've done with them to multiple giving days, but I also sought out their partnership during my transition into this institution. Having previously had a really good experience with their product at another institution, I knew they were the right company to partner with again. That decision was broadly supported throughout my division as well given their great reputation and wonderful customer service. Nice work, GiveGab team.

Pros

The GiveGab giving day platform is so easy to use and they are constantly improving it (with no interruption of service). The team who assists you is really invested in your success so you aren't simply buying a product but instead investing in an extension of your team. They have run so many giving days that my confidence in their partnership was extremely high and they can offer recommendations based on the successes they've seen but are also open to hearing new ideas and trying to help you implement them. The product itself is fairly flexible (more flexible if you pay for more customization), the reporting is easy and efficient, and they were able to make the adjustments that I needed to cater to my particular organizations needs. I love the countdown clock, the leaderboards, the individual giving profiles, truncated giving process and customizable survey questions.

Cons

There isn't a direct integration for our data through an API so we do a manual download of this information post our giving challenges. While this isn't ideal, it works fine for time bound giving challenges. If we were to use this product on an ongoing basis, I would look to improve this functionality. Another con is some of the design limitations. Because the site is mobile responsive (yay!), some images look better on desktop than mobile and visa versa. It would be great if different options could be selected for different usage. Overall, the pros far outweigh the cons with this company.

Alternatives considered

[Mightycause](https://www.capterra.com/p/166314/Razoo/)

Reason for choosing Bonterra Giving Days

GiveGab's product looked the way I wanted it to, was reasonably priced, and demonstrated great customer care (I knew I wouldn't just be sold a product without having someone to assist), ease of reporting, ease of adjusting the platform to cater to what was important (not having donors pay fees, etc).

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Government Administration  
Used the software for: 2+ years

### "Give Lab a Competitive portal for transparent Giveaways"

February 16, 2023

4.0

Overall experience is below good because of technical glitches found are very bad

Pros

As above i stated give lab mostly known for organizing cryptocurrencies Giveaways in transparent way. It is well organized fully secured platform for all of interested people 's., who wants to apply here. Their concept is very simple and clear, so most of people' s(including me) liked very much.

Cons

Some times it is not open very quickly irritating me otherwise all is good

Reason for choosing Bonterra Giving Days

Gleam also not good because of their glitches. Give lab is better considering to gleam.

Review Source

NM

Nancy M.  
Chief Development Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Online Gift Software decisions"

November 14, 2019

5.0

The platform is customizable. We went from stripe (was that the name) to Kimbia and the integration was smooth. The team was very responsive and understood our needs.

Pros

Strong customer service, your strong knowledge of how a community foundation is complex, and colorful layout of the platform

Cons

It isn't intuitive to read gift information reports. I find deciphering what is a campaign gift and our website donations confusing. I rarely use tabs or widgets, because I am not the gift processing person.

Reason for choosing Bonterra Giving Days

Local company with ties to Community Foundation staff.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Paypal was low cost but clunky, not very customizable.

Review Source

CT

Clara T.  
Development Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "For GiveGab"

June 3, 2019

2.0

Frustrating

Pros

I did not like anything about this software. The interface is clunky and does not allow full brand value.

Cons

The bank fees are higher if the donor chooses to cover them. So a customer will be paying more money to completely cover their donation than if they don't and GiveGab will take out of the "bank processing fee". Seems very untrustworthy to have different bank fees based off of whether it's an individual covering them or GiveGab taking out of the donation. You have to sort through all of your donations and do the processing paperwork yourself. There are no notifications from GiveGab when they actually deposit the money into your account. It is processed a second time through an entirely different platform, Stripe, which makes consolidating bank statements confusing. Too many emojis from the staff when asking questions.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)

Reason for choosing Bonterra Giving Days

Had to because of community fundraising affair.

Review Source

BW

Beckie W.  
Manager, Marketing & communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A fresh approach to Giving Pages"

November 19, 2022

4.0

We have had a great experience with GiveGab and their customer support team is helpful.

Pros

The giving pages through GiveGab are intuitive, making it easy for people to donate to your cause.

Cons

None - we really like working with GiveGab for our giving days.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Bonterra Giving Days

They had more features for a comparable cost.

Review Source

AP

Anita P.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Give Gab is a good product that integrates well with Every Action"

February 8, 2024

4.0

Overall experience was OK; found it very difficult to not have phone support and just chat or email. Makes it very difficult to get nuanced issues explained clearly and requires multiple follow ups to get issues addressed and questions answered.

Pros

I liked that there was a peer to peer model that integrates with EveryAction

Cons

That they do not offer any phone support; just chat or email.

Reason for choosing Bonterra Giving Days

We did not choose it; it was the only peer to peer module that integrated with EveryAction

Switched from

[Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/)

Salsa Engage was replaced with EveryAction. No choice.

Review Source

Response from Bonterra

February 29, 2024

Thank you for highlighting the advantages of our peer-to-peer model with our Development + Digital integration! We understand the importance of support and are continually looking for ways to make our service even more accessible and responsive to your needs. We truly appreciate your feedback!

Bryan B.  
President  
  
Used the software for: 1-2 years

### "We've used GiveGab as a volunteer, p2p, and event/campaign giving platform. "

July 1, 2018

3.0

Pros

What GiveGab does well, They do exceptionally well. Their online / social media and P2P fundraising functions are not only plug and play, but they also give you the tools to macimize the effectiveness of each campaign and think through best practices.

Cons

Unfortunately, there is little control over accepting volunteer hour entered by a volunteer, entering in kind donations, creating physical mailings to constituents or ticketing an event. A lack of some basic features makes makes the platform a supplement vs a all in one CRM.

Review Source

Response from Bonterra

August 13, 2018

Hi Bryan, Thank you for leaving a review. You make a valid point about our CRM feature, which is newer and not as robust as our fundraising and engagement tools. We're currently working on ways to supplement what we're lacking in this product area. We'll keep you updated and truly appreciate your honest feedback.

RR

Roberta R.  
Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GiveGab for Race Registration"

November 7, 2019

4.0

We had concerns when GiveGab took over Kimbia. The personal touch of having a local rep is gone but the level of customer service is much higher with GiveGab than with Kimbia.

Pros

I feel pretty comfortable using the software and have found it to be rather intuitive. I like the customization of reports and forms. The live chat for Support is super convenient and always very helpful.

Cons

It's great for event registration and donations but the fundraising piece has never fit with our model. I have yet to find a way to make the peer to peer function work for what we need and how our event operates. Past sales people have tried to force us to change our model to fit the software but I'd rather the software be more adaptable to our work.

Reason for choosing Bonterra Giving Days

Overall look to the consumer and ease of use. I very much like that unlike Active.com there is no outside marketing to our constituents.

Review Source

JK

Julie K.  
National Program Director  
Religious Institutions  
Used the software for: 2+ years

### "Satisfied, Engaged Partner Here"

October 14, 2020

5.0

The problems solved with GiveGab are too many to list! One specific example is how much more smooth our organization registration process is this year compared to last year. After the Giving Day, our GiveGab team listened, reviewed their tech support questions received, asked questions, and then went to work. The results are paying off. The number of questions I am answering this year compared to last year are way down, our partners are happier, and I have MUCH more time to devote to managing the event(s).

Pros

The people behind the software are what make the software great. They routinely analyze their tech support logs to see what issues people have, listen to their partners, and then work to make the process smoother and easier so we partners can spend more time and effort in the day-to-day management of the Giving Day or fundraising effort.

Cons

Verification of entity bank accounts still causes confusion among some of my participating organizations, but I know that GiveGab is already "on it" to see what can be done for next year.

Review Source

KW

Kirk W.  
Communications and Fund Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GiveGab is THE premiere giving day platform!"

October 1, 2020

5.0

I can say wholeheartedly that without GiveGab's support and learning opportunities (GiveGab Leader Forum) there's no way Cattaraugus Gives could have achieved the level of success we have achieved.

Pros

GiveGab is incredibly easy to use. The interface, in all forms that I use it, has been incredibly intuitive. Even for our most novice online fundraisers, the software has been user-friendly. Anyone can pick up and learn how to effectively utilize GiveGab as a fundraising platform.

Cons

There's nothing I dislike about the software. Over time it would be awesome if the system could have more integrations with popular community foundation database software so that donor info could be uploaded to the database with less work from the user.

Reason for choosing Bonterra Giving Days

Familiarity, reputation, support, user-friendliness, excellent team at GiveGab!

Review Source

MG

Meagan G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Don't run a Giving Day without GiveGab "

August 17, 2021

5.0

I could not run our $3-million-plus giving day without them.

Pros

GiveGab is all-in-one what you need to run a giving day. I am a staff of one and consider GiveGab to be part of my team. It is easy to set up, my project manager is amazing and they take away a lot of the stress of technical issues and customer service on Give Day.

Cons

While there are some features I'm still hoping they add, the development team is very responsive to feedback and integrating user requests.

Reason for choosing Bonterra Giving Days

History of success

Review Source

KS

Kim S.  
COO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "the right tool for giving days"

October 2, 2019

5.0

Pros

GIveGab, by far, has the most comprehensive suite of tools designed for giving days. Even though the applications for the software go beyond just giving days and can extend to every type of campaign to provide a turnkey online giving solution, as a Community Foundation, giving days have been our core use. What I like MOST about the software? It would have to be the people behind it. The customer support team, the dedication to perfection, user tutorials and webinars, and a development team that is not only accessible but willing to listen and incorporate end user ideas for improvement, all make for a top notch customer experience. Most significantly, GIveGab has allowed our team to be relieved of the burden of becoming a "helpline" for 4 months out of the year - directly affecting our bottom line and freeing us to work on our mission related projects!

Cons

When an administrator for a large giving day who also donates to organizations and is responsible for the administration of your own organization's campaign, the roles get a bit confusing. But, that may speak more to my (in)ability to handle all the hats.

Review Source

LC

Linda C.  
Director of Donor Relations and Communications  
Religious Institutions  
Used the software for: 2+ years

### "Engaging, effective software and outstanding customer service to boot!"

October 13, 2020

5.0

The team a GiveGab, from bottom to top, is outstanding. They are responsive, helpful, and genuinely care about helping nonprofits make this world a better place. 5-STARS!!

Pros

The ease for our participating organizations to be involed in a Giving Day because of the GiveGab platform is amazing. Even organizations with minimal technical skills are able to navigate through the software to register their organization and run an effective and engaging Giving Day. The benefit to donors is also high with software that provides a seemless donation process. The Shopping Cart feature encourages multiple donations. The Blue Chat bubble customer service is outstanding for donors and participating nonprofits.

Cons

There really has not been an issue that GiveGab has not been able to resolve. Their tech team of developers not only responds to requests, but is ahead of the curve in rolling out new product features on a regular basis.

Review Source

MK

Monica K.  
Assistant Director of Annual Giving  
Education Management  
Used the software for: 1-2 years

### "Great Crowdfunding Product. A Must have for fundraising "

August 27, 2021

5.0

Great product, great customer support.

Pros

IT's easy to use and makes fundraising fun!

Cons

It's expensive compared with other products.

Reason for choosing Bonterra Giving Days

Makes videos an option, but not a requirement

Review Source

DD

Diane D.  
Director of Grant Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Multi program fundraisiung"

August 21, 2018

4.0

As part of a statewide fundraising day, Give Gab provided a very good platform. For complex organizations like mine it was not ideal to have all the fundraisers on one page but separating them wasn't practical either. Overall it was a good experience.

Pros

The ease of use in setting up pages was very good. I had over ten fundraising events going at one time. Data collected by system very helpful and usable. Customer service very helpful.

Cons

The most important element of the ask is in the info page about your story. I found that the editing and formatting capabilities of the 'story' section' was poor and often difficulty to understand what you could manipulate. Photos did not format well with text layout. Some of the formatting of uploaded logos or other placed items that were preset didn't work well with images. Eventually could scale and shrink to work.

Review Source

VR

Verified Reviewer  
Co-Founder  
Market Research  
Used the software for: Less than 6 months

### "Good introductory fundraising software"

June 25, 2018

3.0

endorsed for use on giving days (i.e. Giving Tuesday). Solid online fundraising tool for new non-profits looking to start easy online fundraising.

Pros

GiveGab is a solid tool for non-profits new to online fundraising platforms. Its best features are in online fundraising, supporter engagement, and volunteer management.

Cons

Event fundraising is very rudimentary and needs more features to be effective; restricted layout options on how to design fundraising pages; does not support adding third party apps or software to complement the site; does not offer APIs, widgets, or plugins to web content management systems such as WordPress.

Review Source

Response from Bonterra

August 13, 2018

Hi there! Thank you for your feedback. We've recently released five new event features to help make online events more effective. We're working on adding third party apps to compliment the site. We already currently have a MailChimp integration and Salesforce Sync and Raiser's Edge on our Enterprise plan. We also have a widget for donation forms that works on sites like WordPress. Please let us know if you'd like to learn more about the features currently available.

BO

Barbara O.  
Director's Assistant  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Give Gab is a great resource for nonprofit fundraising!"

April 30, 2019

5.0

Pros

Our nonprofit education center uses Give Gab once a year as part of a local giving campaign. Even though I do not regularly interact with their software, I find it easy to use and navigate. They save my information from year to year, which makes it quick and easy to update our profile for the current year's giving campaign. Their training webinars offer useful information and are not too long! I like how much we can customize on our giving profile, and that we can show donor names and the progress toward our goal live throughout the 24-hour giving campaign. Afterward, Give Gab allows me to export all of the donor data as an excel spreadsheet, which makes it easy to write thank-you notes and collect data so we can compare the success of the event from year to year. Great software!

Cons

I cannot think of any negative aspects of Give Gab: it works well for our annual giving campaign!

Review Source

Natalie S.  
Treasurer  
  
Used the software for: Less than 6 months

### "Cumbersome. It's nice being able to add content but it's almost too much content."

June 21, 2018

3.0

Pros

That we can customize it to show off our organization. That it went directly into our bank account and there were no paper checks.

Cons

It's a lot of content to develop for the site. The fees were high. No instant email reports when a donation was made-- all end of the day reporting. It makes things overly complicated

Review Source

Response from Bonterra

August 13, 2018

Hi Kathy! Thank you for your review. I'm glad to hear you had a pleasant experience customizing your profile and receiving your donations quickly and easily! We believe your donations are yours - and you shouldn't have to wait for them. I also understand how the profile can be a lot of content to develop. We built our profile editor with best practices in mind, and when you have 4 or more content spots out on your profile, you're likely to raise even more! While you don't have to add each piece of content, it's best practice to have a complete profile. We chose not to have an email go out for each donation made as you would (hopefully) be overwhelmed with email during the giving day! You can still log in and access your donations and donor contact information in real-time. Please let us know if you have any question or additional comments!

LC

Lynne C.  
Volunteer and Philanthropic Programs Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I love the everything about GiveGab"

February 23, 2017

5.0

We have used GiveGab for multiple online campaigns . They offer a superb product with extraordinarily helpful, friendly and educated support staff. Creating a campaign is easy with their software. They have fresh, contemporary, and uncluttered design options with a few different color schemes so your campaigns don't always look alike. It is easy to present a cohesive campaign/event with their easy-to-fill text boxes and variety of drop down menus you can use for event registration. if needed. The reports are generated with a click of a button and are emailed right to you at work. I actually liked getting in the "back end" of the system to work. What lay person ever says that! Previously we had been working with a competitor to GiveGab. I was always stressed about their software not functioning well and their people being hours away and essentially strangers to our non-profit. When we left the competitor, it took them more than one year to reach out to us to ask why. I simply told them that the GiveGab product was superior, the technical support staff a dream, and the fact that they GiveGab is a national company with a hard-working, local vibe sealed the deal. You will not be disappointed if you choose GiveGab.

Pros

ease of use

Cons

We have a complicated event registration with fundraising goals and registration fees. We needed the registration fees to not be counted towards the registrant's goal. It was hard to sort it all out but finally we did to some fashion.

Review Source

EN

Elizabeth N.  
Executive Director Assistant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Give Big Kern with Give Gab SUPPORT"

January 18, 2019

5.0

The problems that were solved for our Non-Profit, was the initial sign up, although there was a previous administrator, who is no longer with our Non-Profit, as a new "admin", I had to go through the process to remove our previous administrator and have myself added as the new "admin". The benefits for our Non-Profit is that we are now current and set up to work with Give Gab and have the peace of mind know that Give Gab is here for us with software, tools and resources! THANK YOU!!

Pros

I love the customer support and how patient and understanding they are to an Admin who's not the most "tech savvy", they made me feel so capable and were so positive and encouraging on moving forward with using the "GiveGab" software. The software itself is easy to navigate and if there is any questions or stumbling point, on what to do next, the techs are very helpful!

Cons

As most people who are NOT "tech savvy", just starting something new, although the Give Gab software seems intimidating, is is NOT at all.

Review Source

Ellie B.  
Director of Development and Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for our statewide fundraising day"

April 8, 2021

5.0

It's easy to get started and to use. The page I created was clean and easy to understand. I didn't work too deeply with the program to understand its other uses.

Pros

We use this once a year for our statewide fundraising day. It is really easy to set up a page and accept donations.

Cons

I didn't receive notifications when donations occurred in real-time, so I needed to continually refresh the page. I wish that it integrated with our CRM more easily as I had to enter everything in manually.

Review Source

Lulu A.  
Digital Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "I ran a smooth fundraising campaign."

June 21, 2018

5.0

I was able to run a successful fundraiser for my nonprofit last year.

Pros

Ease of use and branding. Running my fundraiser last year to help street dogs was a breeze, especially the ability for people to track campaign progress.

Cons

The fees should be less, PayPal giving charges zero and 0%. I'm sure by cutting your fees you could still cover expenses, gain more clients, and pitch it as a way that your brand is giving back.

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