# Bonterra Giving Days Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bonterra Giving Days the right Fundraising solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159669/Bonterra-Giving-Days/reviews --- Bonterra Giving Days 4.6 (451) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bonterra Giving Days Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews TP Tricia P Senior Development OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The platform features enhance our giving day (such as prize capabilities, matches, peer to peer, etc).“ May 16, 2024 JD Jackie D Senior Director of Grantmaking and Nonprofit SupportPhilanthropy, 51 - 200 employeesUsed the software for: More than 2 years. “I had lots of people who could not get help while our giving was open. And customer service - even my PM - seems to approach each call from the standpoint that the caller did something wrong.“ May 7, 2024 WO Will O Cultivation and Outreach ManagerPublic Policy, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is great and having it a little detached from our main fundraising and database management really lets the day stand on its own in a very nice way.“ December 11, 2023 Patrick Ó AdminNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “They weren't. Since support is extremely slow in responding to requests it took 3 weeks of back and forth and a dozen requests to speak to the sales team to get connected with sales.  “ April 25, 2022 WO Will O Cultivation and Outreach ManagerPublic Policy, 2 - 10 employeesUsed the software for: 1-2 years. “We have enjoyed working with our partners on the federated giving days and it has certainly helped to build community in our space.“ December 11, 2023 Patrick Ó AdminNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “The new salesperson said that she didn't know much about the P2P functions and wasn't able to help.  “ April 25, 2022 KW Kelly W Director of Special EventsPrimary/Secondary Education, 51 - 200 employeesUsed the software for: More than 2 years. “I like that I have more access and control to make changes to our site.“ May 16, 2024 Ellie B Director of Development and OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “I didn't receive notifications when donations occurred in real-time, so I needed to continually refresh the page.“ April 8, 2021 ## Showing most helpful reviews Showing 1-25 of 451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susan S. Investor Relations Manager Used the software for: Less than 6 months ### "Easy to use. Amazing Customer Support" June 5, 2018 5.0 Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab! Pros I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful. The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help. Cons Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service! Review Source DH Dustyn H. Director of Affinity Giving and Communications Higher Education Used the software for: 6-12 months ### "Longwood loves GiveGab!" September 1, 2021 5.0 It has been an absolute treasure to work with GiveGab to make our day of giving more successful. GiveGab's team truly cares about us as a unique, specific school and they don't utilize cookie cutter models or try to pass us off. They handle our account with great detail and they seek to build lasting relationships. GiveGab is easily the best partner I have ever worked with. Pros It would be easier to tell you what I don't like because GiveGab is just that great! From the full suite website with user-friendly capabilities and a sleek, beautiful design, to the volunteer ambassador functionality and the one-on-one support we get from our partners at GG, we love everything about it! Cons The only area for improvement we saw after our first year was the offline upload functionality. It is a bit too complex, although it has some great aspects. We provided this feedback to our partners are GiveGab, and they listened intently! Reason for choosing Bonterra Giving Days We chose GiveGab because it checked all of the boxes, our product introduction meetings were stellar and \[SENSITIVE CONTENT\] was so knowledgeable about the product. Moreover, we chose the product because we began contract negotiations just as the pandemic really started to rear its head, and \[SENSITIVE CONTENT\] was able to work with the GG finance team to cut us a stellar deal on our pricing when budgets were looking grim. It was personal from the beginning and Longwood's personalized and conscious atmosphere matched that of GiveGab. Switched from [GiveCampus](https://www.capterra.com/p/153034/GiveCampus/) GiveCampus was unresponsive, cold, and refused to adapt to meet the needs of partners. The company had a lack-luster support system that was impersonal. The technology and site design were dated and more like a giving form than a day of giving campaign page, and more than anything, the company never solicited partners for opinions and when we did offer them, they didn't hear them openly. Review Source VR Verified Reviewer Admin Non-Profit Organization Management Used the software for: 6-12 months ### "Not great for P2P Fundraising" April 25, 2022 2.0 From the beginning, we were very excited to use GiveGab. The company had just been bought by EveryAction whose software we already use.  We were hoping for future integrations that might mean more streamlined P2P fundraising.  We met with the salesperson who specialized in the P2P fundraising aspects of GiveGab and were told a number of things which we were very excited about.  We decided to go with GG, but after paying the fees and starting the setup for our P2P event, we realized a lot of what we had been told was not true.   We reached out to support to connect with a salesperson to clarify some aspects of the platform. Support insisted that they were able to answer our questions.  They weren't. Since support is extremely slow in responding to requests it took 3 weeks of back and forth and a dozen requests to speak to the sales team to get connected with sales.   The new salesperson said that she didn't know much about the P2P functions and wasn't able to help.  They let me know that the salesperson I had originally met with was no longer with the company.  They also stated that they had no sales people that focused on the P2P aspects and that it was up to users to DYI.  This was surprising considering the P2P salesperson I worked with had emailed me a video saying she specialized in P2P.  In the end, GG basically chalked it up to the original salesperson not knowing what they were doing.  A company is responsible for its salespeople regardless. Pros There's not a lot that I like about it.  I suppose it's relatively easy to setup an P2P fundraising event for folks who have little to no experience doing so. Cons Developers could improve a few aspects: -On most websites in 2022, there's a "sign in" link on every page across the site. On GiveGab, the only place you'll find a sign in link is on the home page givegab.com. If you're visiting an event page, fundraising page, etc...you'll not have the option to login. You'll have to go back to givegab.com to login and then navigate back to whatever page you were on - which is very confusing once you're signed in as an admin. -Fees are relatively high compared to other P2P fundraising platforms. Between GiveGab and Stripe, they take nearly 10% from donations. Granted there is an option for donors to cover fees. -Payout reports are bare and basic. To get an accurate accounting report, you'll have to combine three reports: donations report, registration report, and payout report. You'd think with such high fees, you'd have to do less work. Nope. -Support takes days to respond to inquiries and requests. When meeting with the sales person, they promised phone support but really the only option is chat support. And by chat..it's not a live chat because it's hours/days between responses. Alternatives considered [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Reason for choosing Bonterra Giving Days Their association with our primary fundraising partner Review Source KH Karalee H. Director of Annual Giving Higher Education Used the software for: 2+ years ### "Thanks GiveGab Team" October 5, 2020 5.0 I've used this product for other two years in my current place of employment, expanding the work we've done with them to multiple giving days, but I also sought out their partnership during my transition into this institution. Having previously had a really good experience with their product at another institution, I knew they were the right company to partner with again. That decision was broadly supported throughout my division as well given their great reputation and wonderful customer service. Nice work, GiveGab team. Pros The GiveGab giving day platform is so easy to use and they are constantly improving it (with no interruption of service). The team who assists you is really invested in your success so you aren't simply buying a product but instead investing in an extension of your team. They have run so many giving days that my confidence in their partnership was extremely high and they can offer recommendations based on the successes they've seen but are also open to hearing new ideas and trying to help you implement them. The product itself is fairly flexible (more flexible if you pay for more customization), the reporting is easy and efficient, and they were able to make the adjustments that I needed to cater to my particular organizations needs. I love the countdown clock, the leaderboards, the individual giving profiles, truncated giving process and customizable survey questions. Cons There isn't a direct integration for our data through an API so we do a manual download of this information post our giving challenges. While this isn't ideal, it works fine for time bound giving challenges. If we were to use this product on an ongoing basis, I would look to improve this functionality. Another con is some of the design limitations. Because the site is mobile responsive (yay!), some images look better on desktop than mobile and visa versa. It would be great if different options could be selected for different usage. Overall, the pros far outweigh the cons with this company. Alternatives considered [Mightycause](https://www.capterra.com/p/166314/Razoo/) Reason for choosing Bonterra Giving Days GiveGab's product looked the way I wanted it to, was reasonably priced, and demonstrated great customer care (I knew I wouldn't just be sold a product without having someone to assist), ease of reporting, ease of adjusting the platform to cater to what was important (not having donors pay fees, etc). Review Source VR Verified Reviewer Administrative Assistant Government Administration Used the software for: 2+ years ### "Give Lab a Competitive portal for transparent Giveaways" February 16, 2023 4.0 Overall experience is below good because of technical glitches found are very bad Pros As above i stated give lab mostly known for organizing cryptocurrencies Giveaways in transparent way. It is well organized fully secured platform for all of interested people 's., who wants to apply here. Their concept is very simple and clear, so most of people' s(including me) liked very much. Cons Some times it is not open very quickly irritating me otherwise all is good Reason for choosing Bonterra Giving Days Gleam also not good because of their glitches. Give lab is better considering to gleam. Review Source NM Nancy M. Chief Development Officer Non-Profit Organization Management Used the software for: 2+ years ### "Online Gift Software decisions" November 14, 2019 5.0 The platform is customizable. We went from stripe (was that the name) to Kimbia and the integration was smooth. The team was very responsive and understood our needs. Pros Strong customer service, your strong knowledge of how a community foundation is complex, and colorful layout of the platform Cons It isn't intuitive to read gift information reports. I find deciphering what is a campaign gift and our website donations confusing. I rarely use tabs or widgets, because I am not the gift processing person. Reason for choosing Bonterra Giving Days Local company with ties to Community Foundation staff. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Paypal was low cost but clunky, not very customizable. Review Source CT Clara T. Development Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "For GiveGab" June 3, 2019 2.0 Frustrating Pros I did not like anything about this software. The interface is clunky and does not allow full brand value. Cons The bank fees are higher if the donor chooses to cover them. So a customer will be paying more money to completely cover their donation than if they don't and GiveGab will take out of the "bank processing fee". Seems very untrustworthy to have different bank fees based off of whether it's an individual covering them or GiveGab taking out of the donation. You have to sort through all of your donations and do the processing paperwork yourself. There are no notifications from GiveGab when they actually deposit the money into your account. It is processed a second time through an entirely different platform, Stripe, which makes consolidating bank statements confusing. Too many emojis from the staff when asking questions. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing Bonterra Giving Days Had to because of community fundraising affair. Review Source BW Beckie W. Manager, Marketing & communications Non-Profit Organization Management Used the software for: 2+ years ### "A fresh approach to Giving Pages" November 19, 2022 4.0 We have had a great experience with GiveGab and their customer support team is helpful. Pros The giving pages through GiveGab are intuitive, making it easy for people to donate to your cause. Cons None - we really like working with GiveGab for our giving days. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Bonterra Giving Days They had more features for a comparable cost. Review Source AP Anita P. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Give Gab is a good product that integrates well with Every Action" February 8, 2024 4.0 Overall experience was OK; found it very difficult to not have phone support and just chat or email. Makes it very difficult to get nuanced issues explained clearly and requires multiple follow ups to get issues addressed and questions answered. Pros I liked that there was a peer to peer model that integrates with EveryAction Cons That they do not offer any phone support; just chat or email. Reason for choosing Bonterra Giving Days We did not choose it; it was the only peer to peer module that integrated with EveryAction Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Salsa Engage was replaced with EveryAction. No choice. Review Source Response from Bonterra February 29, 2024 Thank you for highlighting the advantages of our peer-to-peer model with our Development + Digital integration! We understand the importance of support and are continually looking for ways to make our service even more accessible and responsive to your needs. We truly appreciate your feedback! Bryan B. President Used the software for: 1-2 years ### "We've used GiveGab as a volunteer, p2p, and event/campaign giving platform. " July 1, 2018 3.0 Pros What GiveGab does well, They do exceptionally well. Their online / social media and P2P fundraising functions are not only plug and play, but they also give you the tools to macimize the effectiveness of each campaign and think through best practices. Cons Unfortunately, there is little control over accepting volunteer hour entered by a volunteer, entering in kind donations, creating physical mailings to constituents or ticketing an event. A lack of some basic features makes makes the platform a supplement vs a all in one CRM. Review Source Response from Bonterra August 13, 2018 Hi Bryan, Thank you for leaving a review. You make a valid point about our CRM feature, which is newer and not as robust as our fundraising and engagement tools. We're currently working on ways to supplement what we're lacking in this product area. We'll keep you updated and truly appreciate your honest feedback. VR Verified Reviewer Executive Director Used the software for: 2+ years ### "We began using GiveGab as the chosen platform for our giving day. We have kept it because it works!" June 21, 2018 5.0 Pros \--Very easy to set up both as a nonprofit and as a fundraiser --They really walk individuals through setting up a P2P campaign. --The site is visually appealing and engaging, easy to navigate for fundraisers and donors, reasonably customizable --The P2P platform has functionality from both sides of the table--for example, the ability to create a team as a fundraiser or as a nonprofit --Funds deposited within a day or two. This is huge for us. --Incredible customer support. Always gets back quickly, always has a great attitude, always researches the problem and solves it, engages in conversation & demonstrates that the customer (i.e. us) has value to offer. They're so kind and friendly and competent even when we are freaked out and frustrated that we don't stay that way for long. They take our input seriously and often address any overall issues that we have within a reasonable amount of time. Love the chat featuer and that they are also responsive via email. This is where GiveGab shines! --The data you can download about donors is pretty complete and useful --There is a lot of supporting information available on the site itself. Some of it is pretty basic for us but if we were just getting started it would be very helpful. Online fundraising is overwhelming and GiveGab makes it understandable and easy to start. Cons \--We don't use the volunteer management function so all the community functions are kind of lost on us and seem to get in the way sometimes. I wish we could just turn them off, like a separate module. --We demo'd the CRM function and found it way underpowered for the price, which was as high as some much more flexible and full-service platforms. --I wish the banner for campaigns and our home page was more customizable. We have a lot of appealing photos and it is hard to get any of them to work in that format because of where the text is and how it's formatted. Minor complaint but always frustrating. --I wish we could change the font color. We have a lot of older donors and users and the teal/turquoise font is really hard to read, especially in the dashboard, i.e. the donor list. The gray is not much better. I would rather have default black font anywhere where there's text with a choice of a few colors for display or headline text. Review Source AC Amy C. Director of Special Events Non-Profit Organization Management Used the software for: 2+ years ### "GiveGab" April 20, 2021 4.0 I set up new campaigns based on my company's fundraising events. So ticketing, sponsorship, etc. I use the customer Service chat A LOT but they are extremely helpful and show you step by step. Pros My favorite part of using GiveGab is the Customer Service. It is really great, quick and very knowledgeable. If, by chance, they aren't sure of what the answer is, they research and get back to you. The overall product is massive and there is so much you can do. And it does it well. Cons What I do not like about this product is that it is hard to learn. Because it can do so much, it is not super intuitive. However, the more you use it, the easier it gets. It's just hard if you are a frequent user - in which I am referring to creating forms from scratch vs. just running reports. Creating a new campaign is time consuming as there are many facets you need to work through. but once up and running it is well done. Reason for choosing Bonterra Giving Days It was felt that GiveGab checked all the boxes that the company was looking for. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Cost and efficency Review Source RR Roberta R. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "GiveGab for Race Registration" November 7, 2019 4.0 We had concerns when GiveGab took over Kimbia. The personal touch of having a local rep is gone but the level of customer service is much higher with GiveGab than with Kimbia. Pros I feel pretty comfortable using the software and have found it to be rather intuitive. I like the customization of reports and forms. The live chat for Support is super convenient and always very helpful. Cons It's great for event registration and donations but the fundraising piece has never fit with our model. I have yet to find a way to make the peer to peer function work for what we need and how our event operates. Past sales people have tried to force us to change our model to fit the software but I'd rather the software be more adaptable to our work. Reason for choosing Bonterra Giving Days Overall look to the consumer and ease of use. I very much like that unlike Active.com there is no outside marketing to our constituents. Review Source JK Julie K. National Program Director Religious Institutions Used the software for: 2+ years ### "Satisfied, Engaged Partner Here" October 14, 2020 5.0 The problems solved with GiveGab are too many to list! One specific example is how much more smooth our organization registration process is this year compared to last year. After the Giving Day, our GiveGab team listened, reviewed their tech support questions received, asked questions, and then went to work. The results are paying off. The number of questions I am answering this year compared to last year are way down, our partners are happier, and I have MUCH more time to devote to managing the event(s). Pros The people behind the software are what make the software great. They routinely analyze their tech support logs to see what issues people have, listen to their partners, and then work to make the process smoother and easier so we partners can spend more time and effort in the day-to-day management of the Giving Day or fundraising effort. Cons Verification of entity bank accounts still causes confusion among some of my participating organizations, but I know that GiveGab is already "on it" to see what can be done for next year. Review Source DM Derrel M. Marketing & Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Online Giving Champ" July 19, 2021 5.0 I have used this software for the past 2+ years for a county wide online fundraising event benefitting nonprofits in our area and it has been an easy software to pick up. The first year we used the software, we were fortunate to have training courses provided to help us get accustomed to the site and made things easier on our end. Pros Relatively simple to use and manage all donations through. Customer service was really helpful. Cons I wish I had more control over the color scheme of my site. We used GiveGab to support multiple nonprofits in our area. My organization had it's own page but I couldn't really update the coloring of the site the way I personally would have liked. Review Source JS Joey S. Artistic Director Used the software for: 2+ years ### "We started using GiveGab to replace PayPal as a way to receive donations. It is better in every way." June 21, 2018 5.0 Pros For donations, the platform makes the process drop-dead simple for us to set up and manage. Simple donations are much easier, smoother, and prettier on GG. The ability to create fundraising campaigns has been game-changing for us. They're easy to do, look great, and people feel comfortable and secure when they contribute to them on the platform. We only just took the plunge with the CRM functionality, and we're already wondering why we didn't do it sooner. We also love the responsiveness of the support team fast, friendly, patient, knowledgeable, flexible, and creative in their responses every time. Cons There are some aspects of the CRM workflow that I wish were set up a little differently, however, I have given feedback on these specific pieces, and the support folks have put in requests to the tech team to look into adding or modifying that functionality based on my feedback. I appreciate that. Review Source VR Verified Reviewer Brand Specialist Used the software for: 2+ years ### "Have had very quick, helpful responses from customer support and I appreciate the ease of use." June 21, 2018 4.0 Pros It's easy to use. I appreciate the ability to quickly make a fundraising campaign that is fairly customizable and looks great. We've had great interactions with the GiveGab support team when we've run into issues or questions. Cons I wish it was a bit more flexible. For example, we'd love to use it for a separate donation page (e.g. become a member) that doesn't tie us to a end date or goal as a campaign page does. Would also like more options for embedding donation forms on our own website, so we could for example include a general donation and a "become a sustaining member" donation form on one page. Review Source VR Verified Reviewer Membership Coordinator Civic & Social Organization Used the software for: 1-2 years ### "GiveGab gives a 100%" January 30, 2019 4.0 Pros I enjoy the quick customer service and the overall look and feel of the platform. I enjoy the learning articles and tools. The best tool is how they save your donor's information year to year! Cons I had troubles learning it my first year, but now in my second year I have been able to dive deeper into the tools and know how to maneuver them. Basically, I took the time to learn! Review Source AL Amy L. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Giving Days made easy" August 12, 2019 5.0 For us, what we got back was staff time to focus our event planning efforts. Before we spent a ton of time just doing training and registration support. GiveGab made both of those things so easy. We have almost doubled what we raised since we first started working with GiveGab because giving is easy and we can really focus on donor engagement. Pros When we switched our giving day platform to GiveGab we made the right decision. Not only was it easy for our team, it was easy for our nonprofits to set up their giving profile and the most important thing was that it made it simpler to give. Ease of use is one of the most important factors we consider when choosing software to utilize. Cons Sometime there are little things that pop up but what I appreciate about GiveGab is how quickly they respond and how they work within a framework of continuous improvement. I never feel like our concerns are ignored. Often times there's an immediate solution. They are tireless investigators of bugs/minor issues. Review Source SU Shila U. Executive Director Fund-Raising Used the software for: 6-12 months ### "Great product!" August 19, 2019 5.0 We are doing our first-ever community giving day and GiveGab is helping us to live out that goal! Pros I love that this software is intuitive and clearly built by people who know and understand the nonprofit sector. It seems they thought of everything! The level of customer support is bar none and the friendliness of the staff has been so helpful as we launch our first ever giving day. The ease of registration, the clean interface, and overall experience has been incredible. Cons I have no negative feedback at this time. Everything has been great! Reason for choosing Bonterra Giving Days We did not look at other products for 2 main factors: 3 large and local giving days are using this product and seemed to be quite satisfied and we really believed that this product hit all of our must haves when we had our first walk-through. Review Source EW Elliot W. President Civic & Social Organization Used the software for: 6-12 months ### "Our non-profit is raising more money than we every have." February 12, 2019 4.0 Our organization did very little fundraising for it's first 4 or 5 years in existence. When we decided to expand, we needed to create a development program from scratch - and we didn't have those skills on our board. GiveGab showed us exactly what to do to create our first campaign and bring peer-to-peer fundraisers into it, and automated the most troublesome and easy-to-forget tasks. We are raising more money than ever, and the transaction fees are comparable to payment platforms that offer far fewer features and benefits. Pros GiveGab is easy to use and easy to train our volunteers on. Setting up a campaign is fast and built-in features like thank-you messages and donation receipts take all the pain out of fundraising and save us time. Cons There are some odd missing features. It would be nice to be able to enter offline donations in a way that they would be included in future outreach or thank-you emails - for example when local businesses write checks for sponsorship. Also, we can only put a "donate now" button in one location on a webpage or html email. This is odd since it is very common to place a "call to action" at the beginning, middle, and end of an appeal. Finally, some competitors allow us to make and save a variety of buttons with different donation levels or text fields. That is a nice feature and it is a bummer that for any given campaign, I can only make one "donate now" button. Review Source VR Verified Reviewer Assistant Director for Public Services Libraries Used the software for: Less than 6 months ### "The way the match function worked drove done participation among our donors We didn't meet our goal." June 21, 2018 3.0 Not too much. Pros Fairly user friendly. It was provided to us by a local community foundation, and their support and advertising was rather good. The display and branding were fine. Cons The customer support was unhelpful. Multiple times they directed us to the Facebook group, then to the chat, then the message would say the chat is not attended at this time. The way the outside match was added to the amount raised was not well-explained, and caused major headaches and a lack of meeting our goal. Review Source Response from Bonterra August 13, 2018 Hi there! I'm sorry to hear you had a poor experience with support for your giving day. We unfortunately don't have access to the Facebook group you mention, but the GiveGab Customer Success Champions are available Monday - Friday, from 9AM EST to 5PM EST (and extended hours during the big event!). If you do reach out to us outside of those times, we'll be sure to follow up first thing the next morning. I'm also sorry to hear about how matches were explained incorrectly and how they would affect your fundraising goal. We're always available to answer questions via the blue chat bubble and wish we had the chance to explain this before the giving day! Please let us know if you have any other questions or feedback. VR Verified Reviewer Co-Founder Market Research Used the software for: Less than 6 months ### "Good introductory fundraising software" June 25, 2018 3.0 endorsed for use on giving days (i.e. Giving Tuesday). Solid online fundraising tool for new non-profits looking to start easy online fundraising. Pros GiveGab is a solid tool for non-profits new to online fundraising platforms. Its best features are in online fundraising, supporter engagement, and volunteer management. Cons Event fundraising is very rudimentary and needs more features to be effective; restricted layout options on how to design fundraising pages; does not support adding third party apps or software to complement the site; does not offer APIs, widgets, or plugins to web content management systems such as WordPress. Review Source Response from Bonterra August 13, 2018 Hi there! Thank you for your feedback. We've recently released five new event features to help make online events more effective. We're working on adding third party apps to compliment the site. We already currently have a MailChimp integration and Salesforce Sync and Raiser's Edge on our Enterprise plan. We also have a widget for donation forms that works on sites like WordPress. Please let us know if you'd like to learn more about the features currently available. BO Barbara O. Director's Assistant Primary/Secondary Education Used the software for: 1-2 years ### "Give Gab is a great resource for nonprofit fundraising!" April 30, 2019 5.0 Pros Our nonprofit education center uses Give Gab once a year as part of a local giving campaign. Even though I do not regularly interact with their software, I find it easy to use and navigate. They save my information from year to year, which makes it quick and easy to update our profile for the current year's giving campaign. Their training webinars offer useful information and are not too long! I like how much we can customize on our giving profile, and that we can show donor names and the progress toward our goal live throughout the 24-hour giving campaign. Afterward, Give Gab allows me to export all of the donor data as an excel spreadsheet, which makes it easy to write thank-you notes and collect data so we can compare the success of the event from year to year. Great software! Cons I cannot think of any negative aspects of Give Gab: it works well for our annual giving campaign! Review Source Natalie S. Treasurer Used the software for: Less than 6 months ### "Cumbersome. It's nice being able to add content but it's almost too much content." June 21, 2018 3.0 Pros That we can customize it to show off our organization. That it went directly into our bank account and there were no paper checks. Cons It's a lot of content to develop for the site. The fees were high. No instant email reports when a donation was made-- all end of the day reporting. It makes things overly complicated Review Source Response from Bonterra August 13, 2018 Hi Kathy! Thank you for your review. I'm glad to hear you had a pleasant experience customizing your profile and receiving your donations quickly and easily! We believe your donations are yours - and you shouldn't have to wait for them. I also understand how the profile can be a lot of content to develop. We built our profile editor with best practices in mind, and when you have 4 or more content spots out on your profile, you're likely to raise even more! While you don't have to add each piece of content, it's best practice to have a complete profile. We chose not to have an email go out for each donation made as you would (hopefully) be overwhelmed with email during the giving day! You can still log in and access your donations and donor contact information in real-time. Please let us know if you have any question or additional comments! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.