# Page 3 | Bonterra Giving Days Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bonterra Giving Days the right Fundraising solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/159669/Bonterra-Giving-Days/reviews

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Bonterra Giving Days

4.6 (451)

[View alternatives](https://www.capterra.com/p/159669/Bonterra-Giving-Days/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bonterra Giving Days

## Showing most helpful reviews

Showing 51-75 of 451 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Monica K.  
Assistant Director of Annual Giving  
Education Management  
Used the software for: 1-2 years

### "Great Crowdfunding Product. A Must have for fundraising "

August 27, 2021

5.0

Great product, great customer support.

Pros

IT's easy to use and makes fundraising fun!

Cons

It's expensive compared with other products.

Reason for choosing Bonterra Giving Days

Makes videos an option, but not a requirement

Review Source

SC

Stephanie C.  
NPO Relations Manager  
Philanthropy  
Used the software for: 1-2 years

### "TGG19"

August 12, 2019

4.0

GiveGab provided A+ customer service from beginning to end. They always tried to understand what we wanted and why. They were responsive, quick and tried to anticipate challenges in advance.

Pros

Overall, the software was easy to use and engage with. GiveGab did an outstanding job with the marketing by offering so many webinar that walked the user through various features like the Peer-to-Peer and Match. The Nonprofit profiles were clean and simple yet the ability to jam pack them with information was easily availlable as folks were able to upload pictures, video and text.

Cons

The process to manage the matching feature was a bit hard as nonprofits were using it differently (1:1 match, 1:2 match, limits set, matches to award even if all of the money wasn't raised). There was confusion as to who and when to do it manually and when to add the money depending on the details of that particular organizations match.

Reason for choosing Bonterra Giving Days

Better format Ease of use Availability Pricing GG has a welcoming vibe

Review Source

DD

Diane D.  
Director of Grant Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Multi program fundraisiung"

August 21, 2018

4.0

As part of a statewide fundraising day, Give Gab provided a very good platform. For complex organizations like mine it was not ideal to have all the fundraisers on one page but separating them wasn't practical either. Overall it was a good experience.

Pros

The ease of use in setting up pages was very good. I had over ten fundraising events going at one time. Data collected by system very helpful and usable. Customer service very helpful.

Cons

The most important element of the ask is in the info page about your story. I found that the editing and formatting capabilities of the 'story' section' was poor and often difficulty to understand what you could manipulate. Photos did not format well with text layout. Some of the formatting of uploaded logos or other placed items that were preset didn't work well with images. Eventually could scale and shrink to work.

Review Source

Casey H.  
Graduate Admissions Representative  
Higher Education  
Used the software for: 2+ years

### "Best software out there for group online giving"

April 22, 2019

5.0

Pros

We are using GiveGab in our city for a large day of giving. The staff has been helpful and it really is easy to set up each non profit page and interact with the site. The layout is simple and easy for donors to find who it is they would like to donate too. Payment processing is easy.

Cons

I do not have any cons at this time for the software.

Review Source

VR

Verified Reviewer  
Senior Director, Advancement Services  
Higher Education  
Used the software for: 6-12 months

### "Good platform - requires great plan"

August 12, 2019

3.0

Pros

The software does what it should do well. Promotes day of giving, tracks counting, promotes leader boards, challenges, social, etc.

Cons

It is not always clear from looking at other sites to understand what is provided "out of the box" versus what requires customization and additional hours (cost). Be very clear with GiveGab what you want and document in agreement. Allow plenty of time to develop site. As your date gets closer, GiveGab will run out of resources to make tweaks.

Alternatives considered

[Anthology Encompass](https://www.capterra.com/p/80648/Encompass/)

Review Source

KG

Katie G.  
Major Donor Officer  
Broadcast Media  
Used the software for: 1-2 years

### "Perfect for what we need"

December 6, 2019

5.0

This allows us to see donations come in real time and run reports quite easily. We're really happy how this has streamlined online giving for us.

Pros

We fundraise over here and this is the online donation platform we utilize. We had gone through a few different programs, but this is the one we settled on because of easy and seamless implementation and user friendliness.

Cons

We haven't been using it long enough for me to identify things we don't like. This is by far much better than what we had been using, so we have no complaints at this point.

Review Source

VR

Verified Reviewer  
PURPOSE-full Worker  
Performing Arts  
Used the software for: 2+ years

### "My non-profit organization uses the GiveGab platform for Vermont's annual Giving Day. "

June 21, 2018

5.0

Pros

GiveGab is an easy to use platform, with responsive and helpful customer service and good website design. The platform has helped our organization fundraise for the past three years.

Cons

The platform fees recently increased for the free version. Our non-profit is so small that we could not afford to pay for a subscription to get the lower platform fees.

Review Source

MM

Michelle M.  
Assistant Director, Integrated Marketing Strategy  
Fund-Raising  
Used the software for: 1-2 years

### "Great Service and Design"

October 8, 2020

5.0

My experience with GiveGab has been fantastic - the software is easy to use, though I wish the website was more customizable. The best part about GiveGab was their service, they were extremely helpful in getting our site up-and-running in a much shorter timeframe than originally intended. They provided great support the day of, especially with offline donations. I have nothing but positive things to say about the team at GiveGab.

Pros

I like how the back-end is organized with parent profiles and support areas that have consistent sections to complete (donation levels, photos, descriptions, etc.) It's very straightforward and easy to follow.

Cons

Finding the place for fund ID's and previewing the pages before they are live can be difficult.

Alternatives considered

[GiveCampus](https://www.capterra.com/p/153034/GiveCampus/)

Reason for choosing Bonterra Giving Days

Partially the cost

Review Source

KG

Katie G.  
Asst. Dir. of Development & Communication  
Education Management  
Used the software for: 1-2 years

### "Great experience two years in a row!"

October 1, 2020

5.0

GiveGab has been fantastic! They built a beautiful site with running stats that kept us and our constituents informed throughout our Day of Giving. They have made our reporting far easier for that day. Their customer service is second to none - available, kind, helpful, entrepreneurial!

Pros

GiveGab took our Day of Giving to the next level with running stats on the homepage that enabled givers to see the progress throughout the day. We loved it as staff implementing the day, and our constituents loved the look of the site and the ease with which they could check in on stats.

Cons

Our biggest complaint has been the fee structure associated with using GiveGab. Our donors have not been connected in the past to credit card fees that come with giving a gift online, so seeing the fee was a surprise in that way and then additionally because the fee is higher through GiveGab. That's not really a software issue, though - just the price of doing business!

Review Source

SM

Scott M.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GiveGab Rocks!"

February 7, 2020

5.0

Pros

that it is easy for our nonprofits to utilize as well as give a great donor experience. we survey our donors each year during the event and they tell us it's easy to donate to multiple nonprofits and discover new ones from the nonprofit pages.

Cons

I can't think of one feature that I dislike about the software/platform! It is robust, dynamic, clean and easy for donors to navigate as well as for the admins of the participating nonprofits (and those of us organizers as well!).

Reason for choosing Bonterra Giving Days

The look and functionality for starters - then, we pulled a Tech Committee together to review the companies their software, fail-safe and security behind the platform. Based on those and phone interviews with the CTO and CEO of each company, the committee scored all equally and one company rose above the rest - GiveGab!

Review Source

AF

Anne F.  
Development Associate  
Telecommunications  
Used the software for: 1-2 years

### "Good - but room for improvement. "

November 11, 2019

3.0

Pretty good, room for improvement for sure.

Pros

I like how customization the reports are. I can pull exactly what information I need, and in the format that I want it in.

Cons

When I go to download the donation reports, they also glitch out. I have to reload the page multiple times due to errors. Also, I dislike that we have to ask for a report that lists errors in gift processing. Our ACH's have been declining and refunding, and we never get a notification about it, we have to go and bother GG.

Review Source

CB

Cara B.  
Chief Impact Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GiveGab is a fantastic fundraising parter, not just a platform"

October 6, 2020

5.0

Fantastic. We've run a Giving Day, a Covid emergency campaign, an awareness campaign, and have another campaign in several weeks.

Pros

The software is fantastic for our national campaigns, which allows our Affiliates to register and have funds go directly to them. They can manage the back-end and we can all see the running tally, which is very inspiring.

Cons

There are some limitations to the aesthetics in terms of layout on the site, but nothing major.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Bonterra Giving Days

We also use Classy for year-round fundraising/peer-to-peer and crowdsourcing campaigns that don't involve our Affiliates. But GiveGab's functionality and customer support for Giving Days and major campaigns is much better.

Review Source

LC

Lynne C.  
Volunteer and Philanthropic Programs Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I love the everything about GiveGab"

February 23, 2017

5.0

We have used GiveGab for multiple online campaigns . They offer a superb product with extraordinarily helpful, friendly and educated support staff. Creating a campaign is easy with their software. They have fresh, contemporary, and uncluttered design options with a few different color schemes so your campaigns don't always look alike. It is easy to present a cohesive campaign/event with their easy-to-fill text boxes and variety of drop down menus you can use for event registration. if needed. The reports are generated with a click of a button and are emailed right to you at work. I actually liked getting in the "back end" of the system to work. What lay person ever says that! Previously we had been working with a competitor to GiveGab. I was always stressed about their software not functioning well and their people being hours away and essentially strangers to our non-profit. When we left the competitor, it took them more than one year to reach out to us to ask why. I simply told them that the GiveGab product was superior, the technical support staff a dream, and the fact that they GiveGab is a national company with a hard-working, local vibe sealed the deal. You will not be disappointed if you choose GiveGab.

Pros

ease of use

Cons

We have a complicated event registration with fundraising goals and registration fees. We needed the registration fees to not be counted towards the registrant's goal. It was hard to sort it all out but finally we did to some fashion.

Review Source

BR

Bob R.  
Director of Advancement Services  
Higher Education  
Used the software for: 2+ years

### "GiveGab Review"

October 9, 2020

4.0

Very good... had we not moved to an all-encompasing software package, we would still be using this product.

Pros

Ease of implementation Support was awesome Cost was affordable Very easy to use

Cons

Still in infancy stage meaning some needs were designed as we moved along

Reason for choosing Bonterra Giving Days

Cost and ease of use.

Review Source

SM

Sarah M.  
Development associate  
Philanthropy  
Used the software for: 2+ years

### "Easy to use, but not without flaws"

November 7, 2019

4.0

Pros

I do a lot of donor gift entry and being able to download reports and manipulate them with ease.

Cons

It's been difficult to switch our donors to EFT donations (have lost many in the conversion). Also the bank statements do not display our organization's name consistently (will say GiveGab) which confuses our donors.

Review Source

EN

Elizabeth N.  
Executive Director Assistant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Give Big Kern with Give Gab SUPPORT"

January 18, 2019

5.0

The problems that were solved for our Non-Profit, was the initial sign up, although there was a previous administrator, who is no longer with our Non-Profit, as a new "admin", I had to go through the process to remove our previous administrator and have myself added as the new "admin". The benefits for our Non-Profit is that we are now current and set up to work with Give Gab and have the peace of mind know that Give Gab is here for us with software, tools and resources! THANK YOU!!

Pros

I love the customer support and how patient and understanding they are to an Admin who's not the most "tech savvy", they made me feel so capable and were so positive and encouraging on moving forward with using the "GiveGab" software. The software itself is easy to navigate and if there is any questions or stumbling point, on what to do next, the techs are very helpful!

Cons

As most people who are NOT "tech savvy", just starting something new, although the Give Gab software seems intimidating, is is NOT at all.

Review Source

VR

Verified Reviewer  
Senior Coordinator, Marketing and Children's Events  
  
Used the software for: 1-2 years

### "My experience using GiveGab has been for the most part great because it is fairly easy to use."

June 21, 2018

5.0

Able to participate in our citywide fundraising efforts while gaining supporters from around the US. We were able to reach out to more people about our organization.

Pros

I like that there are options of customization and an opportunity to thank our donors and supports.

Cons

My least favorite part about the software is the peer-to-peer functionality. For me it wasn't very user friendly and it was difficult for our supporters to use. Their supporters donated to the main page or even on Facebook.

Review Source

RO

Ruhiyyih O.  
Outreach Assistant  
Retail  
Used the software for: 2+ years

### "Great fundraising platform with excellent customer support"

January 4, 2019

5.0

Our experience with GiveGab has been wonderful, and we have been having better online fundraising results with each campaign we've launched or participated in. I look forward to this trend continuing as our experience and learning deepens and GiveGab continues being helpful and great to use.

Pros

I can't say enough good things about GiveGab. Our organization is fairly new in terms of bringing some of our fundraising efforts online, but each campaign or Giving Day has been a learning experience and has gone better than the last. GiveGab has made this process fun and inviting, I look the look and use of the platform, and--best of all--their support staff is responsive, friendly, and extremely helpful.

Cons

While use of the platform has been generally straightforward, there have been a few places where I have had a hard time finding what a needed, or have been unclear what our membership level granted us, but the support staff has always been exceedingly friendly, responsive, and helpful when these issue have arose.

Review Source

Response from Bonterra

January 11, 2019

Hi Ruhiyyih! Thank you so much for that wonderful review! We take pride in providing a user friendly platform for you to raise funds for your organization online. We are always here to assist you and glad that we could help! Please let us know if you have any question or additional comments!

Ellie B.  
Director of Development and Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for our statewide fundraising day"

April 8, 2021

5.0

It's easy to get started and to use. The page I created was clean and easy to understand. I didn't work too deeply with the program to understand its other uses.

Pros

We use this once a year for our statewide fundraising day. It is really easy to set up a page and accept donations.

Cons

I didn't receive notifications when donations occurred in real-time, so I needed to continually refresh the page. I wish that it integrated with our CRM more easily as I had to enter everything in manually.

Review Source

Jessica M.  
Operations Assistant  
  
Used the software for: 1-2 years

### "it was a quality platform to use. "

June 25, 2018

5.0

The ability to share our fundraising day with our network and the accessibility for them to share the event and didn't campaigns. Also the ability to network and have champions helped our funds.

Pros

the platform was very professional and easy to use. also easy to get volunteers "champions" to use the page.

Cons

I would sometimes get confused between the back end and front end of the platform which was frustrating end allocating some incoming funds to a specific campaign.

Review Source

BB

Ben B.  
Director - DeKalb County Nonprofit Partnership  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Consider GiveGab for Giving Days"

August 31, 2021

5.0

Pros

GiveGab provides an intuitive platform for our annual giving day. It is mobile responsive, visually appealing, and provides the features and functionality you would expect from a donation software (e.g., automatic donation receipts, multi-gift capability, etc.).

Cons

Every software has quirks and aspects that could be improved! Fortunately, GiveGab is constantly refining their product and open to ideas from customers.

Review Source

Lulu A.  
Digital Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "I ran a smooth fundraising campaign."

June 21, 2018

5.0

I was able to run a successful fundraiser for my nonprofit last year.

Pros

Ease of use and branding. Running my fundraiser last year to help street dogs was a breeze, especially the ability for people to track campaign progress.

Cons

The fees should be less, PayPal giving charges zero and 0%. I'm sure by cutting your fees you could still cover expenses, gain more clients, and pitch it as a way that your brand is giving back.

Review Source

MP

Michael P.  
Associate Director of Annual Giving  
Higher Education  
Used the software for: 1-2 years

### "Easy to use and amazing support"

January 5, 2021

5.0

Our giving day has been an even greater success thanks to GiveGab, and their team is so friendly and helpful.

Pros

The platform is very simple for both front-end users and administrators, and it has 90% of the features we were looking for. The team at GiveGab is amazing in terms of support.

Cons

A few things were inflexible, so we couldn't customize them. It was difficult to automate some things (specific donor challenges)

Alternatives considered

[GiveCampus](https://www.capterra.com/p/153034/GiveCampus/)

Reason for choosing Bonterra Giving Days

Dedication to customer service and customization options.

Review Source

VR

Verified Reviewer  
Project Co-Coordinator  
  
Used the software for: 6-12 months

### "GiveGab makes it easy to set up a fundraising campaign that's attractive, and social-media savvy."

June 21, 2018

4.0

I don't know what software you're referring to, because I just reviewed one system but I think you're now asking about Capterra.

Pros

The interface for both the user and the administrator is clean and easy to follow. The integration with social media, use of images and videos, and other features make it friendly and modern.

Cons

We wish we had greater control over some things, like image layout and display of information. You currently have to show your monetary progress, and it's discouraging early in a campaign to show a low amount raised.

Review Source

VR

Verified Reviewer  
Director of Development and Communications  
Civic & Social Organization  
Used the software for: 6-12 months

### "Pricey but effective for fundraising. "

June 21, 2018

4.0

Pros

I love the way that we can customize the software to better match our branding for our Giving Tuesday campaigns. I also like that multiple users have the ability to coordinate influencer/ambassador campaigns from a single platform.

Cons

My only real concern is the price, which can be rather prohibitive for a tiny nonprofit such as ours. We primarily use this product on Giving Tuesday, as it is connected with the state of IL's promotion of this day. During this time, GiveGab waives the various fees associated with using the software.

Review Source

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