Who Uses This Software?

Our platform is designed exclusively for nonprofit organizations and those organizations interested in hosting a giving day (including community foundations and universities).


Average Ratings

28 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GiveGab
  • www.givegab.com/
  • Founded 2011
  • United States

About GiveGab

Modern online fundraising, donor management, and Giving Day software designed to make the work of busy nonprofit professionals easier.


GiveGab Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

GiveGab Reviews Recently Reviewed!

I am a new consumer of GiveGab services.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software UI/UX is very easy to comprehend / follow. The donor management and fundraising features are excellent. The integration with social media is a blessing.

Cons: Nothing major comes to mind. The software is superb! My only criticism would be aesthetic or UI related, specifically: the navigation bar on the #NYGIVEDAYS profile pages, as it currently stands, does not feel consistent with the rest of the site, in terms of look and feel.

Very user-friendly platform that was able to perform all of our needs and then some.

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Helpful hints as well as live chat. It was easy to navigate the platform. When there was a question, live chat was very responsive.

Excellent. Can't imagine a smoother experience.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use and customization make the software experience a breeze. I can't imagine a smoother process.

Cons: Designing our donor page could've been the slightest bit more intuitive when it came to previews/nailing our page down to our exact specs, though this is a MINOR gripe.

Overall: It allowed us to efficiently communicate our Give for Good Louisville message to our donors, making it easier than ever for them to connect to us.

Give Gab was easy to use and the staff was super friendly during the giving day.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I liked the Give Gab feature where you could chat with someone if you had a question and they got back to you super fast! (And were helpful and sweet!)

Cons: When I wanted to get to my Give for Good profile, it kept redirecting to my Give Gab profile the day of.

Easy to use and accessible

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about this software is that so many components are together (volunteer activities, thank yous, etc).

Cons: I want to be able to collect donors' contact information (specifically their address), but I don't want to require it because they might be put off. An 'optional' version would be best. I also don't like that.

Great

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It walks you through everything step by step, which for me is great because I'm doing this as a volunteer and have limited computer knowledge.

Cons: Going back to edit, sometimes I get lost, but customer support has been there to help and made it easier.

Overall: Made setting up the page simple, step by step instructions.

My experience on GiveGab has been exceptional.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love singing on to GiveGab because I can log my hours, set goals, and sign up with other organizations or nonprofits in my area.

Overall: I get the satisfaction of aligning with like-minded people to reach one common goal.

My experience was great! I would definitely recommend this software to others!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I liked the following most about this software: It was easy to use on most things. Those parts I did not know how to use the staff helped me. They were kind, patient and timely. With this software we were able to reach 72% of our fundraising goal. The previous year (we did not have access to this software) we met 0% of that goal.

Cons: This software was linked to another system, so we did not get full credit for our fundraising efforts on this platform. We are excited that this feature will be added this year!

Overall: Able to fundraise even though I have limited experience and resources to reach our intended audience.

I love the chat feature. quick responses, polite and helpful staff

Jul 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software helps step you through. fairly easy to use. I am new to this type of thing so it is nice to have software like this

Cons: some sections are hard to get back to. I did find out however through the chat that there are certain parts that once complete you can't go back. the staff was helpful in taking care of what I needed to add

Overall: being able to sign up for Give For Good Louisville

The software was easy to use and navigate.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software was easy to navigate for a first time user and produced an excellent fundraising page for our non-profit. Very good instructions on how to set up the page which help do it quickly.

Cons: I am not very good with graphic design, and it took me a while to figure out how to crop the pictures to the right size.

Overall: First time using this software, it was through Forefront and the ILGive promotion day for Non-Profits in the state of Illinois. This was the first major on-line fundraiser that we had done and we were very pleased with the outcome.

Seedlings of Change experience is over all positive.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I liked most was that the Give Gab website is very much user friendly. Setting up our pages was a fairly smooth process for me as I'm not an IT individual so it is truly user friendly. Also when I did need some help the customer service chat on line feature was very efficient!

Cons: I have nothing negative to report. Seedlings of Change is signed up with both Missoula Gives and Montana Gives and so it would be helpful to have a way to reflect the totals collected in both combined rather than completely separate. This feature would be helpful.

Overall, my experience is good. Sometimes, I would like a little more information about a topic.

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of signing up and logging hours. Also, saving time sending out notices to members and the reports that can be generated.

Cons: Sometimes moving from one facet of the software to another gets confusing. The button on the Volunteer Northwest Mississippi website should have better wording. You don't see GiveGab until later in the process.

Overall: Easier method to inform my membership about times, places and changes in opportunities they learn about in our meetings. Tabulating hours and printing report.

Best customer service out there!

Jun 26, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Service is world class and very quick. You can also do a TON with this product including signing up individual fundraisers which I love.

Cons: Setting up your page and your fundraisers is not always intuitive. There are many steps to saving your work and completing your page fully.

An administrator for Youth Development Initiative page, updates, posts and manages the page.

Jun 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easily accessible, good quality, easy to use by a visitor, quick reply from customer support center and functions well.

Cons: Does not resize the photos and logos to the required display size, no provision for additional photos for the same project.

Overall: Enriching my computer skills, Publishing my organizations opportunities,alternative ways of online fund raising.

We LOVE GiveGab! It's super easy for administrators, fundraisers, and donors - and it looks great!

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The peer-to-peer fundraising feature is the best there is -- seriously. It's easy, attractive, and as the administrator, I appreciate that changes I make on the organizational page carry through to peer pages.

Cons: I have only 2 complaints.
First, the email we (and our fundraisers) get at the end of a campaign that says "Girls Inc. of Holyoke has ended." It has??
Second, I have the worst time trying to get the header photos for a campaign to fit the page. I've tried everything, and no matter what I do, it gets re-cropped, stretched, or otherwise looks weird.

Great customer service, so easy to use

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What's here is really elegant, and very accessible. We quickly became a top online fundraiser in Illinois through GiveGab.

Easy to use, simple to promote my cause.

Jun 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Features such as profile setup were nice. Easy to link a bank. Customer support emails were helpful.

Cons: Customer response is misleading. There is an instant message that pops up but its just a bot. A little frustrating.

Vendor Response

by GiveGab on June 21, 2017

Scott, thank you so much for your positive comments regarding how easy GiveGab is to use - we truly appreciate it! Regarding your comment about our chat feature being a bot, the support tool we use has real live people responding. Sometimes our support tool tries to answer questions with prompt feedback through artificial intelligence so we can improve, which may have been what you encountered as a bot. The Customer Success team aims to respond within 2 hours to a chat - but sometimes the "bot" answers questions before we do in a small percentage of conversations (this is usually before 9 AM or after 5 PM EST). We still follow up after the fact to ensure your question was answered! I'm sorry you were misled in who you were chatting with. Rest assured, there is always a human on the other end and we are more than happy to help you with anything you might need :)

Very easy to use and the customer service is great. They are always there to help and happy to do so

Jun 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: How easy it is to use! You can use it for any type of fundraiser and make each page look unique! Also the customer service. They are always on hand to let help you and teach you how to fix the program in the future!

Cons: The "would you like to cover the fees" button isn't easy for all donors to see so it often gets overlooked, in my opinion

Overall: Easy fundraising that has allowed us to raise money for a variety of events

easy to use

Jun 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I enjoy that I now have a list of donors , to assist with donor database, to assist with future campaigns and events

Cons: I like to feel supported, however I do feel the amount of emails received was a bit excessive. Possibly weekly emails after the Big Give SA- but daily was a bit much.

We used the free platform for a few campaigns & loved how easy and user friendly this program is!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to set up our campaigns. Then donors get instant gratification seeing their donations and comments posted immediately on the site. It looks so professional and sleek. I can't wait to use it for our upcoming Memorial Walk event!

Cons: Working as a volunteer for my not for profit organization, I fear for every penny we endeavor to collect! I feel that the paid platforms are a little pricey, but understand that the developers need to make money, too.

Overall: Professional looking donation platform that is user friendly as well as making the set up easy. I love the analytics when compiling data after a campaign!

Platform was easy to use and response was quick when I had questions.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to enter information in the fields for dollar amounts that we requested. Also easy to upload photos and video. The directions were easy to understand for someone that was not very computer savvy.

Cons: There were not many negatives to the software. I suppose it would have benefited our non-profit to have more than 24 hours for the giving day.

Smooth functioning, stylish, fun. Not totally customizable. Overall very easy to manage.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the options for fundraising levels, the style designs, and the simple format. The friendly staff respond pretty quickly. Updates help me keep track and act as reminders. Love the fundraising summary, for our finance manager.

Cons: I didn't like that I couldn't just edit a campaign, I had to start a new one in order to generate a different link.

GiveGab allows me to reach people I would not otherwise come in contact with thanks a lot

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All you have to do is follow the instructions. I like its simplicity being able to sign on without a hassle. Knowing where you want to go and how to get there is really easy.

Always easy to use and its features inspire donors to give.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that donors can see the status of a campaign and create teams. Visually, I like the way that photos/videos integrate into a campaign.

Cons: I wish that the administrator could select whether donors cover the fee as opposed to donors having that option.

I have been really pleased with my user experience so far!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the look and feel - creates a positive impression and user experience. Staff has been responsive, patient, kind and fun to work with.

Cons: Wish we had a little more flexibility to export info from the participating nonprofits, but so far we've found ways to work around or get what we need at the registration phase. The real test will be having our giving day go off without a hitch!

Easy to use, highest quality visually

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The software is easy to use and the product is visually much more attractive than market competitors.

Cons: I would say the cost is a bit high for a nonprofit, but we often don't absorb it, as our donors tend to choose to cover their fees.

Small Nonprofit Very Satisfied with GiveGab

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use and fun.

Cons: Past volunteer opportunities can not be deleted from the system.

Overall: Great River Rescue is a private, nonprofit animal shelter located in Bemidji, Minnesota. We have used GiveGab for about 4 years and have been very happy with our experience. GiveGab provides some awesome services that are easy to use, and we always get support when needed. GiveGab has been an amazing tool and I recommend it to other nonprofits.

Recommendations to other buyers: You get out what you put in!

I love the everything about GiveGab

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: We have a complicated event registration with fundraising goals and registration fees. We needed the registration fees to not be counted towards the registrant's goal. It was hard to sort it all out but finally we did to some fashion.

Overall: We have used GiveGab for multiple online campaigns . They offer a superb product with extraordinarily helpful, friendly and educated support staff.

Creating a campaign is easy with their software. They have fresh, contemporary, and uncluttered design options with a few different color schemes so your campaigns don't always look alike. It is easy to present a cohesive campaign/event with their easy-to-fill text boxes and variety of drop down menus you can use for event registration. if needed. The reports are generated with a click of a button and are emailed right to you at work. I actually liked getting in the "back end" of the system to work. What lay person ever says that!

Previously we had been working with a competitor to GiveGab. I was always stressed about their software not functioning well and their people being hours away and essentially strangers to our non-profit. When we left the competitor, it took them more than one year to reach out to us to ask why. I simply told them that the GiveGab product was superior, the technical support staff a dream, and the fact that they GiveGab is a national company with a hard-working, local vibe sealed the deal.

You will not be disappointed if you choose GiveGab.

Recommendations to other buyers: Like in anything, there are glitches in life and art. You just have to be creative to work through them.