Who Uses This Software?

GiveGab products are designed for cause-based organizations, community foundations, higher education institutions, and public media outlets of all needs and sizes.


Average Ratings

336 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GiveGab
  • www.givegab.com/
  • Founded 2011
  • United States

About GiveGab

GiveGab is the Nonprofit Giving Platform, providing a quick and easy way for fundraising professionals to raise money online. Designed for cause-based organizations, community foundations, higher education institutions, and public media outlets, GiveGab offers a complete suite of products and services that have helped over 35,000 nonprofits raise more than $1 billion through everyday giving, campaigns, events, Giving Days, and more.


GiveGab Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management

GiveGab Reviews Recently Reviewed!


We began using GiveGab as the chosen platform for our giving day. We have kept it because it works!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: --Very easy to set up both as a nonprofit and as a fundraiser

--They really walk individuals through setting up a P2P campaign.

--The site is visually appealing and engaging, easy to navigate for fundraisers and donors, reasonably customizable

--The P2P platform has functionality from both sides of the table--for example, the ability to create a team as a fundraiser or as a nonprofit

--Funds deposited within a day or two. This is huge for us.

--Incredible customer support. Always gets back quickly, always has a great attitude, always researches the problem and solves it, engages in conversation & demonstrates that the customer (i.e. us) has value to offer. They're so kind and friendly and competent even when we are freaked out and frustrated that we don't stay that way for long. They take our input seriously and often address any overall issues that we have within a reasonable amount of time. Love the chat featuer and that they are also responsive via email. This is where GiveGab shines!

--The data you can download about donors is pretty complete and useful

--There is a lot of supporting information available on the site itself. Some of it is pretty basic for us but if we were just getting started it would be very helpful. Online fundraising is overwhelming and GiveGab makes it understandable and easy to start.

Cons: --We don't use the volunteer management function so all the community functions are kind of lost on us and seem to get in the way sometimes. I wish we could just turn them off, like a separate module.

--We demo'd the CRM function and found it way underpowered for the price, which was as high as some much more flexible and full-service platforms.

--I wish the banner for campaigns and our home page was more customizable. We have a lot of appealing photos and it is hard to get any of them to work in that format because of where the text is and how it's formatted. Minor complaint but always frustrating.

--I wish we could change the font color. We have a lot of older donors and users and the teal/turquoise font is really hard to read, especially in the dashboard, i.e. the donor list. The gray is not much better. I would rather have default black font anywhere where there's text with a choice of a few colors for display or headline text.

We started using GiveGab to replace PayPal as a way to receive donations. It is better in every way.

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For donations, the platform makes the process drop-dead simple for us to set up and manage. Simple donations are much easier, smoother, and prettier on GG. The ability to create fundraising campaigns has been game-changing for us. They're easy to do, look great, and people feel comfortable and secure when they contribute to them on the platform. We only just took the plunge with the CRM functionality, and we're already wondering why we didn't do it sooner. We also love the responsiveness of the support team fast, friendly, patient, knowledgeable, flexible, and creative in their responses every time.

Cons: There are some aspects of the CRM workflow that I wish were set up a little differently, however, I have given feedback on these specific pieces, and the support folks have put in requests to the tech team to look into adding or modifying that functionality based on my feedback. I appreciate that.

Our non-profit is raising more money than we every have.

Feb 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: GiveGab is easy to use and easy to train our volunteers on. Setting up a campaign is fast and built-in features like thank-you messages and donation receipts take all the pain out of fundraising and save us time.

Cons: There are some odd missing features. It would be nice to be able to enter offline donations in a way that they would be included in future outreach or thank-you emails - for example when local businesses write checks for sponsorship. Also, we can only put a "donate now" button in one location on a webpage or html email. This is odd since it is very common to place a "call to action" at the beginning, middle, and end of an appeal. Finally, some competitors allow us to make and save a variety of buttons with different donation levels or text fields. That is a nice feature and it is a bummer that for any given campaign, I can only make one "donate now" button.

Overall: Our organization did very little fundraising for it's first 4 or 5 years in existence. When we decided to expand, we needed to create a development program from scratch - and we didn't have those skills on our board. GiveGab showed us exactly what to do to create our first campaign and bring peer-to-peer fundraisers into it, and automated the most troublesome and easy-to-forget tasks. We are raising more money than ever, and the transaction fees are comparable to payment platforms that offer far fewer features and benefits.

I love the everything about GiveGab

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use

Cons: We have a complicated event registration with fundraising goals and registration fees. We needed the registration fees to not be counted towards the registrant's goal. It was hard to sort it all out but finally we did to some fashion.

Overall: We have used GiveGab for multiple online campaigns . They offer a superb product with extraordinarily helpful, friendly and educated support staff.

Creating a campaign is easy with their software. They have fresh, contemporary, and uncluttered design options with a few different color schemes so your campaigns don't always look alike. It is easy to present a cohesive campaign/event with their easy-to-fill text boxes and variety of drop down menus you can use for event registration. if needed. The reports are generated with a click of a button and are emailed right to you at work. I actually liked getting in the "back end" of the system to work. What lay person ever says that!

Previously we had been working with a competitor to GiveGab. I was always stressed about their software not functioning well and their people being hours away and essentially strangers to our non-profit. When we left the competitor, it took them more than one year to reach out to us to ask why. I simply told them that the GiveGab product was superior, the technical support staff a dream, and the fact that they GiveGab is a national company with a hard-working, local vibe sealed the deal.

You will not be disappointed if you choose GiveGab.

Recommendations to other buyers: Like in anything, there are glitches in life and art. You just have to be creative to work through them.

Give Big Kern with Give Gab SUPPORT

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the customer support and how patient and understanding they are to an Admin who's not the most "tech savvy", they made me feel so capable and were so positive and encouraging on moving forward with using the "GiveGab" software.

The software itself is easy to navigate and if there is any questions or stumbling point, on what to do next, the techs are very helpful!

Cons: As most people who are NOT "tech savvy", just starting something new, although the Give Gab software seems intimidating, is is NOT at all.

Overall: The problems that were solved for our Non-Profit, was the initial sign up, although there was a previous administrator, who is no longer with our Non-Profit, as a new "admin", I had to go through the process to remove our previous administrator and have myself added as the new "admin".

The benefits for our Non-Profit is that we are now current and set up to work with Give Gab and have the peace of mind know that Give Gab is here for us with software, tools and resources! THANK YOU!!

Great fundraising platform with excellent customer support

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can't say enough good things about GiveGab. Our organization is fairly new in terms of bringing some of our fundraising efforts online, but each campaign or Giving Day has been a learning experience and has gone better than the last. GiveGab has made this process fun and inviting, I look the look and use of the platform, and--best of all--their support staff is responsive, friendly, and extremely helpful.

Cons: While use of the platform has been generally straightforward, there have been a few places where I have had a hard time finding what a needed, or have been unclear what our membership level granted us, but the support staff has always been exceedingly friendly, responsive, and helpful when these issue have arose.

Overall: Our experience with GiveGab has been wonderful, and we have been having better online fundraising results with each campaign we've launched or participated in. I look forward to this trend continuing as our experience and learning deepens and GiveGab continues being helpful and great to use.

Vendor Response

by GiveGab on January 11, 2019

Hi Ruhiyyih!

Thank you so much for that wonderful review! We take pride in providing a user friendly platform for you to raise funds for your organization online.

We are always here to assist you and glad that we could help!
Please let us know if you have any question or additional comments!

Powerful platform, a little hard to navigate as an organization with multiple campaigns/giving days

Jun 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy the user interface is, once you can acccess it. I was able to easily craft my story, upload a picture, create unique giving levels and develop a solid "Thank You" message with video for my donors. It seems to really have a variety of uses, from campaigns to events to giving days, although I am still working on how to use it. My Peer to Peer Fundraisers were able to set up their own individual pages, once we could figure out how to access it.

Cons: The back end is not always easy to navigate, particularly getting from my organization's home page and "dashboard" to a Giving Day. The Dashboard listed a couple of prior campaigns but did not immediately link to the NH Gives Days. Similarly, my peer to peer fundraisers got lost in the back end when trying to create profiles or link old profiles to a new NH Gives Day. The campaigns were visible but not the Giving Days. Also, when navigating between campaigns and giving days, users (both P2P fundraisers and donors) often got redirected to the main organization page, NOT the NH Gives page, so donations were not counted towards our giving day totals, to our detriment in prize distribution.

Multi program fundraisiung

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use in setting up pages was very good. I had over ten fundraising events going at one time. Data collected by system very helpful and usable. Customer service very helpful.

Cons: The most important element of the ask is in the info page about your story. I found that the editing and formatting capabilities of the 'story' section' was poor and often difficulty to understand what you could manipulate. Photos did not format well with text layout. Some of the formatting of uploaded logos or other placed items that were preset didn't work well with images. Eventually could scale and shrink to work.

Overall: As part of a statewide fundraising day, Give Gab provided a very good platform. For complex organizations like mine it was not ideal to have all the fundraisers on one page but separating them wasn't practical either. Overall it was a good experience.

Give Gab is a great resource for nonprofit fundraising!

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our nonprofit education center uses Give Gab once a year as part of a local giving campaign. Even though I do not regularly interact with their software, I find it easy to use and navigate. They save my information from year to year, which makes it quick and easy to update our profile for the current year's giving campaign. Their training webinars offer useful information and are not too long! I like how much we can customize on our giving profile, and that we can show donor names and the progress toward our goal live throughout the 24-hour giving campaign. Afterward, Give Gab allows me to export all of the donor data as an excel spreadsheet, which makes it easy to write thank-you notes and collect data so we can compare the success of the event from year to year. Great software!

Cons: I cannot think of any negative aspects of Give Gab: it works well for our annual giving campaign!

The concept is great!

Jun 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Great opportunity for the community and the state of Idaho to generate visibility. The visual presentation is very nice.

Cons: The 'Add Your Story' page works OK but could use more work on the Formatting, as it was difficult to add columns and when placing the Cover Photo, I had to go back and forth to get the image and wording the way I wanted it. Also, it was difficult to figure out where and how the 'Manage Sponsor Matching' appeared on this page. it would be nice to have an easier way to see the names of the donors internally. Is there also a way to add those donors who donate cash? I attempted to get help from your customer service dept, but they never called me back when they said they would be notifying people about extra incentives.

Our experience with GiveGab has been positive overall.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: It's easy to customize our non-profit's page, and navigation is relatively straightforward. We also like the option for donors to cover the cost of the transaction fees so we get the full donation they intend. Although, the button to do that could be bigger. We've had folks miss it in the past.

Cons: Getting our donor's information has not worked how it should. Whenever I click export, I never get the email. I have double checked my email address and my spam/junk folder and it just never shows up.

Also, while remembering credit card info works well for online donations for individuals, it doesn't work great for in-person events centered around our state's day of giving. Having something like a "I'm done donating, please forget my credit card data" button would help us move on to the next attendee who would like to donate using our tablet or laptop.

Easy to work!

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: No Issues, easy to follow directions! I found the software very easy to follow and I would recommend this to other!

Cons: None! As stated in the previous comments, I found the software easy to use- I do not know of anyone in my group who had issues either.

Overall: I was able to raise funds for my campaign!

Capterra loader

Easy to use. Amazing Customer Support

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful.

The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help.

Cons: Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service!

Overall: Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab!

We have been a part of the Big Give annual online fundraising for the past two years

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It provides invaluable donor information, as we begin to focus and build our donor database management system for the 1st time. The customer support is extremely knowledgeable, and quick to respond. There has not been a single time they have not offered a workable answer to a question or dilemma we have had. There was not a single glitch in the system during the 2 Big Give online giving days from the San Antonio market that was noticeable or troublesome to the nonprofits that participated.

Cons: The ability for our P2P fundraisers to set up their specific fundraising pages have seemed to be our biggest downfall, but that is not necessarily GiveGab's problem...they have presented a fairly straightforward process, intimidation/lack of computer knowledge is most likely our issue.

Have had very quick, helpful responses from customer support and I appreciate the ease of use.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It's easy to use. I appreciate the ability to quickly make a fundraising campaign that is fairly customizable and looks great. We've had great interactions with the GiveGab support team when we've run into issues or questions.

Cons: I wish it was a bit more flexible. For example, we'd love to use it for a separate donation page (e.g. become a member) that doesn't tie us to a end date or goal as a campaign page does. Would also like more options for embedding donation forms on our own website, so we could for example include a general donation and a "become a sustaining member" donation form on one page.

I love the platform, but the cost is high in terms of the subscription pricing and fees

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a great platform. It looks great and it's easy to use. I like that after all the work we put into creating the page that I can use it for different initiatives.

Cons: The fees charged are a bit much. Initially we had to use it to be part of NY Gives Day and it was free. Then the next year we were charged a lot, even though on that day Facebook made all donations free of charge. So we had spent countless hours creating a beautiful page on GiveGab but then because of all the fees most of our efforts went towards encouraging donations through facebook to avoid the large fees. The customer service people did not seem to care about this.

Capterra loader

Regular user, supports clients' fundraising

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great interface, easy to manage multiple clients, attractive donor experience, helpful customer service.

Cons: Can be among the most expensive tools on the market. Occasionally has tech glitches or user experience hang ups typical in young ords.

GiveGab gives a 100%

Jan 29, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the quick customer service and the overall look and feel of the platform. I enjoy the learning articles and tools. The best tool is how they save your donor's information year to year!

Cons: I had troubles learning it my first year, but now in my second year I have been able to dive deeper into the tools and know how to maneuver them. Basically, I took the time to learn!

GiveGab Review

Jan 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer support. Made easier to use every year.

Cons: Dashboard sometimes not so intuitive. It's not always easy to know where ro go on thw back end for fixes on the front end. Toggling can be confusing.

Overall: Great growth of our giving day.

Super easy and friendly to use!

Mar 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: GiveGab is hands down the easiest giving day platform I've used since working for various non-profits. There are so many ways for admin to make their page as simple or intricate as they want, and their customer care team is with you 100% of the way with any help you may need!

I also love that you don't have to wait WEEKS to get your donors information- it is ready SO QUICKLY so that Development teams are able to thank donors quickly and move into the stewarding piece of the puzzle!

Cons: There seemed to be a glitch in the system when the giving page did not work for about 30 minutes at the start of the giving day but was wonderful otherwise.

Vendor Response

by GiveGab on March 11, 2019

Hi Miranda!

Thank you so much for your feedback - we are thrilled that you've enjoyed your experience with GiveGab thus far.

I'd love to learn more about the glitch you experienced. Can you tell me a little more about this? We're constantly looking for ways to improve, and appreciate your honest feedback!

EASY PEEZY - GiveGab makes community giving days simple!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's so easy to generate the giving page with various levels including photos! Plus the reports make pre & post giving day work easy to compare &/or manage.

Cons: sometimes I forget where to find some features which is really more of a user error (my memory) than an issue with the software!

Overall: This software is so simple to use AND effective in a variety of ways that as a three state agency are asking other areas to change to give gab for their giving days if not already on this platform. We are so excited one of those communities has converted to Give Gab for 2019. It's so nice to have the historical information in a easy place to locate for comparison purposes and it's nice to the ability for a multitude of log in accounts so development, accounting & IT or marketing can all access the data to pull, review, update, etc elements required by their job descriptions.

Give Gab Assists Nonprofits with Kentucky Gives Day 2019 Campaign

Apr 30, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Shelter of Hope, a nonprofit homeless shelter in Ashland, Kentucky is participating in our first Kentucky Gives Day campaign in 2019. The Gives Gab website was fairly easy to understand. The only difficulties I had were related to how quickly I could view updates to our campaign landing page. Once I contacted GiveGab customer service and a few bugs were worked out, everything worked great.

Cons: The website was slow to respond at times, with changes and updates I made to the landing page. Once I contacted GivesGab customer service, the issue was rectified and the landing page loaded quickly.

Overall: The GivesGab Kentucky Gives Day Landing Pages go LIVE tomorrow, May 1st. Thus far I am very happy with the opportunity GivesGab and the Kentucky Nonprofit Network has given participants in the Kentucky Gives Day campaign to reach a larger group of donors. Hopefully, Shelter of Hope will benefit from increased donations so that we can continue our mission to help the homeless in the FIVCO area of Kentucky. Thanks to GiveGabs for their generous technology assistance to support the efforts of Kentucky's nonprofits!

Fantastic Service; Easy to Use

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use; aesthetics; customer service is probably the best I've ever experienced with any product.

Cons: I'd like to have a little more functionality--there are different price levels, and my non-profit doesn't have the resources to afford the next level.

Overall: I run a non-for-profit serving 600 children with almost no administrative staff. GiveGab makes fundraising easy--you get a professional site where you can set up campaigns with no technical expertise whatsoever. The best thing about GiveGab is the service--someone is always there to help you immediately, and they are persistent and knowledgeable.

Yay Give Gab!

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the Customer Service! Everyone has been so kind and prompt!

Cons: All of the profile set up pages look kind of similar so it can get confusing!

Overall: 10/10

Capterra loader

We use GiveGab for our online donation platform

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We can download donor information. It allows us to craft a thank you letter/receipt that goes out immediately to the donor. We can create giving campaigns and also seamlessly participate in our state online day of giving

Cons: I have othing to report here. Haven't run into any glitches or drawbacks in our experience with GiveGab. We're very happy with the software, customer support and overall functionality of the software.

Overall: We can accept online donations through our website and through our statewide day of giving.

NCCF and NYGives

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. This software walks you through every necessary step. If you have questions all you have to do is hit the blue button in the lower right corner! I also like how it integrates Facebook, Twitter, websites, etc. Great tool for our donors.

Cons: There are limitations on how well this software interacts with other programs such as MailChimp. That is where my main e-mail address database rests for newsletters, notices, etc.

Overall: This is an excellent tool for the nonprofit base in our community. The majority are very small with little resources and few, if any, paid staff. Your training resources are a great tool for us and for our nonprofits enabling them to better engage their board, their donors and their volunteers

Extremely frustrating

Jun 28, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: Someone was available to answer questions. This is typical of GiveGab. All I have to say is in that first sentence, so why demand more?

Cons: GiveGab was responsive to my numerous questions, but that is the only good thing I have to say about it. GiveGab has a long way to go to provide a clear interface that operates accurately, that is organized in a user-friendly manner, that provides adequate directions to the user, and serves the needs of its clients. I wasted an enormous amount of time trying to create the giving page and the Administrative Dashboard and it still wasn't satisfactory in appearance or in the information it provided or in the way it functioned.

One example: Two portions of it were recorded on "offline donations." When I asked why the rest was not credited, the support staff told me that the match ended before Valley Gives Day began because I had indicated that the match ended on May 1. Well, yes, but normally "ends May 1" means at midnight on that date! (see the nonsense below). She added the rest of the match manually. I expected that the match would be deducted from my credit card or I would be alerted to the fact that it had been met and I should make the contribution, but that never happened. In the end I had to send a check. This whole episode was a total waste of my time, not to mention the support staff

Please do not contact me again!

Vendor Response

by GiveGab on August 13, 2018

Hi John,

We're incredibly sorry that this aspect of your Giving Day was unclear.

The Match functionality on GiveGab updates in real time as your receive online donations. The Match depletes and your totals increase proportionately to the online donations received.

We realize this can be confusing and wish we were able to provide you with the right information before the day.

Thank you for your feedback around sending alerts when a Match occurs and for the ability to charge a credit card. This is a great suggestion and one we'll take into consideration for the future.

Totally workable!

May 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Designed for nonprofits. Excellent platform for fundraising. Tracks donations, issues tax receipts, manage your volunteer hours, send out marketing messages and more, more, more. Plus it is visually impressive and very professional. Superb for big community/statewide giving days. Measure donations as they come in and show leaderboards for various organizations or programs.

Cons: This is such a comprehensive platform it takes time to learn about all the bells and whistles. Being patient and learning as a team is highly recommended.

Overall: Used it for 'Give BIG' event days. Super informative for donors, volunteers and supporters. Love that it visually displays donations "real time" and can track organizations with the most donors, individuals with the most donations, organizations with the most $$$ donated, etc. Visually appealing and easy for donors to navigate.

GiveGab was easy to use, generated user-friendly interfaces, and the support team is AMAZING!

Jun 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: GiveGab was easy to use, generated user-friendly interfaces, and the support team is AMAZING! We use this for our annual online day of giving, Big Give, and this last year (March 2018) we broke records for our agency! I like to think a big part of this is due to the functionality and aesthetic appeal that GiveGab provides. Thanks for all you do!

Cons: 1. When exporting reports after our campaign/event, we weren't able to adjust or customize the time zone, so it took manual work on the back-end to change the times and dates for when each donation came in.

2. Formatting text/font was a little uncooperative but turned out okay in the end.

GiveGab has the best customer support of ANY software/solution I use!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, pretty intuitive with many helpful supports like email templates, sample timelines, etc.

Cons: I would like to see GiveGab focus on adding donor data activity features so smaller organizations could use it instead of more expensive (Blackbaud) solutions to help with a 'one stop shop' for fundraising and donor tracking/communications.

Overall: Currently benefits include participation in local online fundraising activity and supporting a really cool local company. Software is easy to use and that saves me time.

We appreciate the support and use of this to help non-profit organizations, but the software can be

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We like that it has great potential for use, and can be used in a variety of ways. And that it supports non-profit work and allows another platform for outreach and advocacy. Appearance, versatility, potential for future use.

Cons: Can be hard to navigate, confusing to use and not clear how to use certain applications. It can be ahrd to load graphics and photos, and to understand how to use it to its fullest potential.

Overall: Fundraising for our organization.

I've used GiveGab for two years now and it is very user-friendly.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to change pages fairly easily. It was easy to train other staff members on how to use the system.

Cons: I wish that the Give Gab site had an easier way of looking up other organization. Also, I wish on a giving site that you could click on the individual that gave, in particular, the messages that a donor leaves.

Overall: Benefits that I got out of using the software were the ability to see when money was donated/transferred into the bank account. How close to the goal we were, etc.

It was positive. I would like to understand the connection between Gift Gab and nonprofit efforts.

Jun 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The software was easy to use and seemed to be intuitive. It seemed to interface with other outreach efforts easily enough (Constant Contact).

Cons: We had a difficult time sorting through some of the features, but we have not had that much time and experience with it. This was the 3rd year of using it for our NH Gives Campaign and Giving Tuesday Campaign. Somehow the automated thank was pulled from last year-we are not sure how we missed that.

It was used friendly and I'm looking forward to using it for the future

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was user friendly...the programs seem to have a lot of features that would be helpful to our needs. I would like to learn more about the options that could help build our page up.

Cons: Some of the content was hard for me to navigate as a novice. I needed a little more simplified instructions to direct me to where I should go to find practical examples.

Also had a little trouble figuring out how to download videos and pictures to different areas of

the page

Vendor Response

by GiveGab on May 03, 2018

Hi Staci! Our Nonprofit Engagement Specialist would be happy to show you around the platform and familiarize you with all the features you have questions about. You can schedule time to speak with her directly on her calendar here: https://bit.ly/2jrJHMu

Thank you for leaving a review and we hope to hear from you soon! :)

We have used GiveGab the past two years during our State Giving Day.

Jun 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is easy to use, and keeps the organizational information from year to year. This is beneficial and time-saving.

Cons: Sometimes is it a little difficult to remember where certain features are located. The Peer to Peer function was a bit challenging to get started, but seemed to work well once it was set up.

Overall: This product was easy to use for an online Giving Day fundraiser. We were pleased with the ability to share the fundraising link on Facebook and Twitter.

For the most part excellent but, not being technically oriented, I have at time felt frustrated w/ t

Jul 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: For the most part it has been fairly easy to figure out except when it's not. There are some things that seem to be straight forward and others that I just don't get.

Cons: Flexibility. I like that we have the ability to add a lot of our own content, photos and other graphics

Overall: The ability to take in donations and create dynamic crowd funding campaigns. Ease of use and customer service.

Overall I like GiveGab. It has worked well as our Giving Day platform. Have had some issues.

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is fairly intuitive, I was able to update and change things relatively easily. The output is clean and attractive.

Cons: I had issues with using the platform for two different giving days over two years. There was no way to deactivate the previous years page. Results of the giving day were also confusing as pulling a list of donors included some donations from the previous year as well.

Overall: Allowed for the platform of a Giving Day.

Small Nonprofit Very Satisfied with GiveGab

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and fun.

Cons: Past volunteer opportunities can not be deleted from the system.

Overall: Great River Rescue is a private, nonprofit animal shelter located in Bemidji, Minnesota. We have used GiveGab for about 4 years and have been very happy with our experience. GiveGab provides some awesome services that are easy to use, and we always get support when needed. GiveGab has been an amazing tool and I recommend it to other nonprofits.

Recommendations to other buyers: You get out what you put in!

Capterra loader

Best software out there for group online giving

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We are using GiveGab in our city for a large day of giving. The staff has been helpful and it really is easy to set up each non profit page and interact with the site. The layout is simple and easy for donors to find who it is they would like to donate too. Payment processing is easy.

Cons: I do not have any cons at this time for the software.

We LOVE GiveGab! It's super easy for administrators, fundraisers, and donors - and it looks great!

Jun 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The peer-to-peer fundraising feature is the best there is -- seriously. It's easy, attractive, and as the administrator, I appreciate that changes I make on the organizational page carry through to peer pages.

Cons: I have only 2 complaints.

First, the email we (and our fundraisers) get at the end of a campaign that says "Girls Inc. of Holyoke has ended." It has??

Second, I have the worst time trying to get the header photos for a campaign to fit the page. I've tried everything, and no matter what I do, it gets re-cropped, stretched, or otherwise looks weird.

A Super Help To Get Organized and Succeed

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is so easy to use, for 1st timers through seasoned fundraising vets. It gives you many tools to make your organization succeed, and to be remembered. I appreciate that if I have any questions or problems, that I have the ladies in support to chat with and help me along the way!

Cons: I can't think of anything that I dislike to be honest. I have everything that I need right here at my fingertips, to make fundraising SUPER easy and fun!

Overall: This is a truly awesome tool, and I have only great things to say about GiveGab! Thank you so much!!!

Very easy to use. Thumbs up UX!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Information is easily accessible, you have what you need right away. You can easily pull up donation and donor information and issue receipts.

Cons: Not enough customization for the individual organization homepages. Its hard to make an impact on Give Big type giving events with as many limitations as there are. We would like to be able to put more photos and video media up.

We use this software annually for our day of giving, The Big Share.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Customer service is highly responsive - any issues that we encounter, which are few and far between, are quickly resolved by knowledgeable and friendly folks.

Cons: We only use this software for a very short time each year and it is provided to us by Community Shares of Wisconsin, so I don't have any complaints only because it tends to run smoothly for us when we're using it.

Direct and Indirect-thanks for the support

Aug 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The pages are colorful and interactive, and allow for a lot of information. The reader should be able to draw a great picture of the organization, hopefully leading to a donation..

Cons: There are too many page options. There were times I could not easily get back to a pages that I needed to amend.

Overall: We are hoping to shore up some financial shortfalls. Also the marketing of our nonprofit will be enhanced through this effort. The volunteer pages allow for some opportunities as well.

First Time Give Gab User

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to understand without having a lot of instruction. If you can use Microsoft Word, you can use Give Gab. The interface is user-friendly and simple. I had no trouble assembling our fundraising page and additional administrators to our account.

Cons: So far, I can say that there is anything that I dislike.

Overall: I am using Give Gab as part of Give Local York, York, PA's Giving Day Event. This is the first year that our foundation is participating in the event and we are excited to see the results. We are working hard to build a nice page on the Give Gab website to encourage donors and we are spreading the word of our participation through our social media and email campaigns.

My non-profit organization uses the GiveGab platform for Vermont's annual Giving Day.

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: GiveGab is an easy to use platform, with responsive and helpful customer service and good website design. The platform has helped our organization fundraise for the past three years.

Cons: The platform fees recently increased for the free version. Our non-profit is so small that we could not afford to pay for a subscription to get the lower platform fees.

Easy to use

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support & reference materials made using GiveGab a breeze. Got positive feedback regarding the peer to peer fundraising. PLUS mobile friendly as both administrator and fundraiser.

Cons: There is the ability to download data and massage via excel but adding the option to download "per fundraiser" would be an added feature.

Overall: User & Administrator friendly

Give Gab makes it easy to sign up for volunteer opportunities!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It takes the hassle out of excessive paperwork or other logistics when scheduling individuals for health fairs.

Cons: I sometimes forget my login information! This makes it difficult sometimes because there are limited opportunities to sign up for a volunteer opportunity so when I can't remember my login info, I may not be able to sign up because the opportunity is already full. But I probably wouldn't attribute that to a software issue so much.

Overall: Only a simple way to sign up for volunteering opportunities which I enjoy doing.

We use this as part of Missoula Gives.

Jun 21, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The visuals are nice, the amounts are easy to add and the fundraising page looks good. It's a great options to be able to add a video.

Cons: The formatting is difficult and often can get lost, causing a restart of page design. Additionally, it's not clear how to make sure lead gifts aren't double counted when they are made online by the lead donors.

Great functionality and easy to use

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Thrilled to have chosen this as our primary fundraising software as it's used by local and state giving days. Makes things much easier.

Cons: Would love to see recurring gifts included as an option for giving days. I was just informed that my "cons" section was too short, so I'm adding this sentence. :-)

Overall: Streamlined multiple fundraising sources down to one, option of recurring gifts, ability to customize fundraising page, peer-to-peer fundraising option, free access for a small nonprofit is amazing.