--- title: "UseINBOX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UseINBOX Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/159684/INBOX/" page_type: "product" language: "en" --- # UseINBOX Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UseINBOX ## What is UseINBOX ? UseINBOX is a cloud e-mail software. It is easy to use and has smart features to grow your business via email marketing. Thanks to its stable and efficient infrastructure, INBOX serve as a reliable marketing partner that delivers its clients into their targets' inboxes. ## What is UseINBOX used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 160 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 3% Starting price $7 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UseINBOX ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://useinbox.com&name=UseINBOX ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UseINBOX 4.7 (160) VS. [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting Price $7 Usage Based, Per Month Starting Price $9 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (160) Ease Of Use 4.7 (13,443) Value For Money 4.7 (152) Value For Money 4.8 (10,192) Customer Service 4.8 (145) Customer Service 4.8 (9,980) ## UseINBOX alternatives [4.3 (2,940)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (1,415)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (6,248)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/159684/INBOX/alternatives/) ## FAQs about UseINBOX Overview ### What problems does UseINBOX solve? UseINBOX solves scattered email marketing workflows, slow campaign setup, and poor visibility into opens, clicks, and deliverability by combining templates, automation, forms, landing pages, and reporting in one interface. Marketing teams, startups, nonprofits, and multi-brand businesses use it to send bulk newsletters, manage contacts, and reduce manual follow-up. Answer based on 145 reviews Overview ### Which roles and teams benefit most from UseINBOX ? UseINBOX is most used by business owners, founders, and C-suite leaders who need centralized communication and faster response handling across customer conversations. IT managers and specialists benefit from streamlining inbox operations and oversight, while sales and marketing teams use it to manage outreach, track interactions, and improve client engagement. Answer based on 159 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is UseINBOX built for? UseINBOX is for everyone, but it is built mainly for small businesses, which make up 95% of reviewers, especially in Marketing and Advertising at 10%. It also serves Computer Software and Non-Profit Organization Management teams, each at 5%, with limited midsize and enterprise use. Its core use case is email marketing. Answer based on 160 reviews Features and Usability ### What are the key features of UseINBOX ? UseINBOX includes core email marketing features like email campaign management, newsletter creation, and drag-and-drop templates, plus campaign scheduling and contact segmentation. Differentiating capabilities include automation workflows, landing pages and web forms, real-time analytics with open and click tracking, API access, and support for managing multiple brands or accounts. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? UseINBOX starts at $0 on the Plus subscriber-based plan for up to 500 contacts, with a free trial also available. Paid options include the Professional plan at 7.0/month and Pay As You Go at 89.0/year. Reviewers often call it cost-effective, though some say packages may not fit every need. Answer based on 46 reviews Integrations ### Which third-party tools and platforms does UseINBOX integrate with? UseINBOX integrates with WordPress and Poptin. Reviewer mentions center on WordPress, especially for sites built with WordPress blocks and templates, while the official catalog also lists Poptin. The available integration footprint appears limited in the provided data, with WordPress standing out as the primary third-party platform. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does UseINBOX offer? UseINBOX provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos give visual walkthroughs that users can follow at their own pace. Answer based on 5 reviews Getting Started and Support ### What customer support options does UseINBOX offer, and how do users rate the experience? UseINBOX offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, reachable, friendly, and solution-focused, with quick follow-up on technical issues and bugs. Some users want better support articles for faster self-service, and one review reports a negative service interaction. Answer based on 58 reviews Email marketing ### How good is UseINBOX for email marketing? UseINBOX works well for email marketing teams that need easy campaign setup, automation, templates, and clear reporting. Small businesses, multi-brand teams, and beginners often like the simple interface and deliverability tools, while some users want more flexible editing, better attachment handling, and more advanced enterprise features. Answer based on 73 reviews ## Who uses UseINBOX ? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) UseINBOX supports all three features reviewers value most: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better decisions, and increase campaign effectiveness. Email Campaign Management 4.6 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Campaign Analytics 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Contact Management 4.3 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mobile Optimization 4.3 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users List Management 4.2 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists UseINBOX 24 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - List Management: Manage contacts across multiple mailing lists - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (160) 4.6 Based on 160 reviews ## Pricing Value for money 4.7 (152) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/159684/INBOX/pricing/) (Plus) Subscriber-based $0.00 It includes: - API Integration - Groups - INBOX Events - Integrations - Marketing Automation - Newsletter Design With Inboxrush - Normal Sending Speed - Ready Templates. Custom Fields - Real Time Reports - Segmentations - Sender ID - Technical Support - Unlimited Contact Lists - Up To 5 Brands Management - Web Forms (Professional) Subscriber-based $7.00 Usage Based,Per Month It includes: - A/B Split Campaign - Advanced Marketing Automation - API Integration - CASL - Custom Fields - High Sending Speed - INBOX Events - Integrations - KVKK) - Marketing Automation - Newsletter Design With Inboxrush - Ready Templates - Real Time Reports - Regulatory Compliance (GDPR - RSS - Segmentations - Sender ID - Technical Support - Unlimited Contact Lists - Unlimited Groups - Up To 10 Brands Management - Web Forms Pay As You Go $89.00 Usage Based,Per Year It includes: - A/B Split Campaign - Advanced Marketing Automation - API Integration - Groups - INBOX Events - Integrations - Marketing Automation - Newsletter Design With Inboxrush - Normal Sending Speed - Ready Templates. Custom Fields - Real Time Reports - RSS - Segmentations - Sender ID - Technical Support - Unlimited Contact Lists - Web Forms Agency Services Contact Vendor for Pricing It includes: - Continuous Technical Support & Reporting - Delivery to the Right People at the Right Time - Email Marketing Automation Setup - Newsletter Design Suitable for Your Corporate Identity - Subscription Form Integration Value for money 4.7 (152) 4.7 Based on 152 reviews ## Integrations [ Poptin](https://www.capterra.com/p/165478/Poptin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (145) 4.8 Based on 145 reviews ## User reviews Overall rating 4.7 Based on 160 reviews Filter by rating 5(131) 4(22) 3(3) 2(3) 1(1) Mentioned topic Sorted by most recent AY AYTAC Y. Project Manager Marketing and Advertising ### "INBOX email marketing tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 Whether you're nurturing leads or re-engaging customers, Useinbox delivers reliable performance and insightful analytics to optimize your strategy. Highly recommended for businesses seeking efficiency and scalability in their email marketing operations. Pros A simple, convenient system that can manage multiple legislations with a single account. GDPR, CASL, KVKK Cons Useinbox.com offers a powerful and user-friendly automation email marketing solution that streamlines campaign management and improves customer engagement. The platform’s intuitive interface, segmentation tools, and automation features allow marketers to create personalized and timely email sequences with minimal effort. Whether you're nurturing leads or re-engaging customers, Useinbox delivers reliable performance and insightful analytics to optimize your strategy. Switched from [Iterable](https://www.capterra.com/p/143902/Iterable/) Goverment change the policies at the country. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mehmet Burak B. Sales Manager Online Media ### "Customer Service Insults its Customers" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2024 Cons I didn't like anything because when I asked a question to customer service, \[sensitive content hidden\] who works in Turkey, insulted me and threatened me, so I do not recommend this company to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE KIMBERLY E. Director of Communications Media Production ### "NO use to UseInBOX" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 April 5, 2024 I purchased this product awhile ago and just did not use it. At the time of first purchase, I literally had NO IDEA exactly how to create an email that was visually stimulating. Overtime it became possible to use it, but still it has "gremlins." I can't see myself using this much. It's a bummer. Pros The price was extremely affordable for what they offer. Cons The User Interface and User Experience leaves much wanting. Buggy still. I cannot scroll down on my MacBook to see the complete screen material. And though there are quite a bit more templates, they are very basic visually. Basic. Directions are able to be put into English, however the text on graphics cannot. I makes it very difficult to comprehend. Customer service is only email. Today, having a knowledgable BOT just makes sense. Loading is slower than most other apps. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The cost of Mailchimp was too high at the time for not that much better visuals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Developer Media Production ### "Daily schedule with Inbox without daily work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2023 Pros The fact that Inbox's servers are located in Turkey and thus compliant with KVKK was an important factor for us. The ease of the integration process also made our work easier. Cons It would be nice if the process of integrating themes as HTML was a bit more effective. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) Under Turkish legislation, the newsletter provider is obligated to keep the data within Turkey. Due to this requirement and its technical capabilities, we chose Inbox. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adrian U. ceo Marketing and Advertising ### "I do not recommend. Many problems!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 September 6, 2023 Pros The price is relatively low. It is somewhat intuitive to use. Cons Many errors.Customers always say that they do not receive the messages even if they are sent.The automation part is not working properly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Cristian A. CEO Health, Wellness and Fitness ### "Good tool for email marketing campaigns " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 8, 2023 My experience is really good so far, I will going to use a little bit more to explore some more features Pros I like that is easy to use and easy to create your campaigns, all the data is showed in a good dashboard Cons At the moment I have not been able to integrate with woocommerce for abandoned cart campaigns Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp it’s more expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL andrea L. manager Writing and Editing ### "Extremely satisfied with what it offers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 I mainly use it to create my contact lists after doing lead generation through landing pages and from here to make interesting automations and newsletters Pros I found its interface simple enough to understand unlike many other similar services that drove me a little crazy in the past, learning how to use it is quite easy.Amazing how I can do automations to create interesting Marketing funnels and there are also many templates with which I can make great landing pages with forms.Its price is really great, I can only recommend it. Cons I would like to have more filters in the automations and more templates in the future, but I see that their Road Map is quite interesting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DU Dalibor U. director Information Technology and Services ### "Effective use for email campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 Pros I use UseInbox as an email client which helps my business manage email communication and marketing campaign more effectively. It offers features such as mail templates, ability to schedule emails to be sent later, statistics on usage of sent mails, etc.I like a clean and user-friendly interface, and the ease of use and efficiency of the application. With workflows I can build different scenarios for every of my campaigns and also automate some tasks as updating my contact list.Highly recommended! Cons Nothing so far is problematic about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Saghir H. Architect Architecture & Planning ### "Great for Newsletters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 18, 2023 I have been using INBOX for my monthly newsletters for almost 12 months now and love it. Easy to use and works perfectly all the time. Highly recommended. Pros I use this software to prepare monthly newsletters for our business. It is easy to use and looks great Cons I am not an advanced user, so the software is adequate for my use case Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mihail M. Web Developer Marketing and Advertising ### "UseINBOX is a great substitute of MailChimp and a great mailing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 I was looking for an alternative solution of Mailchimp and came across useINBOX. I tested it and kit work well for what we need it.Clean interface. automation, great campaign and template options. It is perfect for what we need it. Pros UseINBOX is a nice system with a great UX. Well design, easy to use, and do everything I need it for.I really like the Landing Pages section, which is easy to customize and implement, as well the newsletter setup, and the automation section. It is a great system that includes the most important things you need for your email marketing, including the full automation for the email sequences. Cons Nothing specific that I dislike. It is a pretty good system.. Reasons for choosing UseINBOX Better as quality and price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/159684/INBOX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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