# Page 3 | UseINBOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is UseINBOX the right Email Marketing solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159684/INBOX/reviews --- UseINBOX 4.7 (160) [View alternatives](https://www.capterra.com/p/159684/INBOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of UseINBOX ## Showing most helpful reviews Showing 51-75 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT ALTAN T. UseINBOX Review Farming Used the software for: 6-12 months ### "Easy to use" November 25, 2020 5.0 As we are a new startup INBOx gave us encourage to prepare mail posts. even some people think that mail advistisement is not good enough this days we had very good feedbacks. Pros We were using mailchimp before we met with INBOx. INBOX gives us very detailed reports. It is so easy to use. There are plenty of samples. You can prepare a post just with drag and change. Cons To be hpnest there are not any. But if we have to give a minus it would be text editing. It can be more easier. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing UseINBOX Easy to use. Good reporting Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was so complex Review Source aL andrea L. manager Writing and Editing Used the software for: 1-2 years ### "Extremely satisfied with what it offers" March 14, 2023 5.0 I mainly use it to create my contact lists after doing lead generation through landing pages and from here to make interesting automations and newsletters Pros I found its interface simple enough to understand unlike many other similar services that drove me a little crazy in the past, learning how to use it is quite easy.Amazing how I can do automations to create interesting Marketing funnels and there are also many templates with which I can make great landing pages with forms.Its price is really great, I can only recommend it. Cons I would like to have more filters in the automations and more templates in the future, but I see that their Road Map is quite interesting. Review Source Manu D. Manager Internet Used the software for: Less than 6 months ### "Thank you!" January 25, 2021 5.0 I have been using Mailchimp and sendinblue for years. Recently, I jumped on the MailPoet appsumo deal but it only offered a solution for sites that were in Wordpress. So, I found myself at the starting point for sites that did not use this platform. So I decided to test Inbox and it was a wonderful idea! Pros The interface is very well done, very simple and very readable. The templates are handy for those who don't have an established design but, in my case, I use a homemade design and it works just as well. All in all, it's Sendfox's value for money with a design tool worthy of Mailchimp. Cons Still a few bugs sometimes but support team works on it in the minutes you noticed them Review Source uC ufuk C. Digital Marketing & Sales Director Financial Services Used the software for: 2+ years ### "Easy to use" December 1, 2020 4.0 Pros Inbox is easy to use for the marketing team. Reporting part is also has realtime datas to track our campaings. Cons I t would be better to send more then one campaing at the same time. Review Source MBB Mehmet Burak B. Sales Manager Online Media Used the software for: Less than 6 months ### "Customer Service Insults its Customers" May 14, 2024 1.0 Cons I didn't like anything because when I asked a question to customer service, \[sensitive content hidden\] who works in Turkey, insulted me and threatened me, so I do not recommend this company to anyone. Review Source ET Ed T. Business strategist Information Technology and Services Used the software for: Less than 6 months ### "Most complete software for newsletters campaign " January 14, 2021 5.0 Smooth, versatile and efficient. Pros You can manage all your campaigns and administrate the whole cycle in one place. The features and the functionalities are convenient if you search for agility and efficiency. Cons All is good and in place. But still, it needs more integration. Of course, they are coming. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing UseINBOX Price and development road-map planned for the app. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Searched for a solutions more aligned with my needs Review Source TC Thio C. Psychologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Formidable Alternative To Mailchimp" February 15, 2021 5.0 A repository to build our lists off of landing pages, blog posts and to create automation sequences for newsletters, etc. Pros The simple, slick UI, and the ease of navigation. Cons Yet to discover anything significant except maybe automation could be more polished although I understand that this is a new feature that the team has just incorporated and is still in beta. Alternatives considered [Moosend](https://www.capterra.com/p/147042/Moosend/) Reason for choosing UseINBOX Relative to Inbox, most other hosted EMS are way overpriced albeit, they do come with many more bells and whistles, most of which I probably would not have the time to explore or fully utilize. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I've always found Mailchimp extremely unwieldy to the point that it drives me up the wall each time I have to set up a campaign, create a form, a segment, anything. Review Source Adrian U. ceo Marketing and Advertising Used the software for: 1-2 years ### "I do not recommend. Many problems!" September 6, 2023 3.0 Pros The price is relatively low. It is somewhat intuitive to use. Cons Many errors.Customers always say that they do not receive the messages even if they are sent.The automation part is not working properly. Review Source FY Faruk Y. Desinger Computer Software Used the software for: 2+ years ### "Excellent" December 7, 2020 5.0 Pros reporting tools are adequate and fast on technical support Cons does not give html content of ready templates Review Source ASG Ahmet Savas G. Marketing Executive Printing Used the software for: 1-2 years ### "Excellent Marketing Tool" November 25, 2020 5.0 Thank you very much for everything and wish them continued success. Pros When we ask the technical team something, they come back really fast. And in addition, when we send mass mails, our mails do not go as junk mail. Cons I don't think there are any shortcomings. Reason for choosing UseINBOX I asked a few of my friends and with their suggestion, I trusted INBOX and got a handle. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was not satisfied with the technical support teams. Review Source UV Umut V. CEO Research Used the software for: 2+ years ### "Great service!" November 24, 2020 5.0 Pros We've been getting great feedback from our customers since we started using Inbox. Because it increases our conversion rates a lot. He also has a great support team. They find a solution to everything very quickly. Cons I didn't like that we could not delete contact lists. Only now they have corrected this situation. Reason for choosing UseINBOX Because I am sure that they provide both economical and quality service. Because I could try it for free. Review Source SR Simon R. Director Information Technology and Services Used the software for: 1-2 years ### "Reliable Campaign Management Tool" October 28, 2021 5.0 We purchased inbox for a reliable, cost effective campaign management tool, it has not dissapointed. Pros Easy to use, feature packed and a quality price. Support is good and the software is reliable. Cons I would like to be able to use webhooks, this is on the roadmap and am looking forward to this feature to integrate with my other tools. Review Source VR Verified Reviewer Conseiller Numérique Marketing and Advertising Used the software for: Less than 6 months ### "Was really skeptic at first, but its really a game changer" January 14, 2021 5.0 I'm a heavy user of Hubspot Sales and Marketing software at work and the platform is similar. What changes is the pricepoint and the ease of use. I found that Its easier to navigate et create via INBOX than any other plateform I used. Also, I have less than 10 000 subscriber which this deal cover entirely. Using for: Non-profit organization and personal blogs Pros \- Newletter builder. Cya not user friendly HTML builder. I like this one better. - Reporting. Clear, straight to the point and can tell you if someone reported you for Spamming, Bounce, Unsub, BUT also Tell your reputation. - Form builder that is linked. Cons I'm thinking hard and I don't see anything for my usage that could be a CON. Review Source VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "THE BOMB" January 23, 2021 5.0 Overall, my experience with INBOX has been positive. Their quick 5-minute educational videos leads to a smooth transition when performing that task. The learing curve was very minimal. I highly recommend. Pros Easy to use, great templates, affordable program and they seem like they are always looking at improvement. Cons I wanted autoresponders/automations. As I write this, they are coming out with automations as well as landing pages.... so NO CONS... only PROS! Reason for choosing UseINBOX All the above of why I made the switch. Review Source NE NESRİN E. IT Events Services Used the software for: 2+ years ### "INBOX IS GREAT" November 25, 2020 5.0 CUSTOMER RELATIONS AND SUPPORT IS GREAT Pros INBOX is very easy to use and I especially like their customer support. Whenever we have an issue or complication, they always get back to us and handle the situation on time. In comparison to the similar softwares, Inbox is our favourite for sure. Cons I wish the cleaning of the "bones" addresses wouldn't cost additional credits. Review Source TB Tamrah B. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Finally...A Great Email Marketing Tool" January 14, 2021 5.0 Love this product and so excited to have snagged it on AppSumo. I was able to get up and running in minutes. Created my first campaign and imported my contacts with ease. I love how you can set up your contacts in groups. Great product. Pros The ease of use, ease of deployment, and the great templates built in. Cons I have not experienced anything I don’t like as of yet. It is performing just as I need it. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing UseINBOX Lifetime deal with AppSumo. As a nonprofit we look for quality products that meet our business needs. This product exceeds our needs. Note...I will pay for quality so this is a win win. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) This product is more robust and better features. Review Source SB Shane B. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Good up and coming product" January 12, 2021 5.0 Inbox is a great cost-effective option for us to run our Newsletters through. As of now this is one of my primary choices. Pros Inbox is an excellent up and comer in the Newsletter/Email SAAS realm. They are still young and some things are still being developed, but the platform is off to a great start. Cons At the time of writing this, I do not believe the ability to do drip campaigns are available. This is the only drawback to the product for me so far. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing UseINBOX Ultimately I bought in on a lifetime deal as Inbox was launching which provides me an excellent ROI and long-term SAAS for a single investment. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Cost Review Source Tuğrul Sinan B. IT Manager Used the software for: 6-12 months ### "Soo Good" November 7, 2017 5.0 Pros There is a cohesive team work. When we ask for support, they respond immediately. We are happy to work with this company. Compared to other firms that provide these services, this is the most successful one among them.Thanks INBOX Review Source MS Mani S. Solopreneur Marketing and Advertising Used the software for: Less than 6 months ### "Inbox review" January 29, 2021 5.0 I am building my email marketing strategy by following the right strategy to manage the contacts and use the right providers. I have researched and checked many and currently using Mailchimp. With the onset or arrival of Inbox, my perspective about using this app has taken a different level of effectiveness and efficiency. There are few things in the app that I am trying to get familiarized with Inbox. I hope to get to that proficiency with the support and through knowledgebase. Pros Ability to manage the contact effectively for email marketing Creating Newsletter Segmentation Ability to send unlimited emails. Cost effective Cons Too early for me to find negatives. I love to see automation, and currently not there Not many well-known integrations. I would like simplified integration, Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing UseINBOX The number of subscribers available in Inbox. Ability to create forms. Review Source VR Verified Reviewer Principle Management Consulting Used the software for: Less than 6 months ### "Great Alternative to MailChimp" February 10, 2021 5.0 Makes it easy and cost efficient to keep in touch with my database Pros All of the features at a fraction of the price. Easy to understand setup. Makes importing contact from Mailchimp easy. Cons Would like the ability to resend a newsletter to those who did not open it the first time. I may not yet have figure out how to do this, but if there it's not apparent. Reason for choosing UseINBOX N/A Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Features and cost. Review Source MC Monico C. Photographer Photography Used the software for: Less than 6 months ### "Great Mailchimp alternative" January 16, 2021 5.0 I'll be using InBOX to build client relations, build my base and expand my income Pros I like how easy it is to modify a template or create your own with plenty of options and customization. It's NOT clunky and it DOES give you plenty of control. Most important, I am impressed by the responsiveness in the email when it opens up on my phone and desktop. Nothing worst than a nice email that opens up with everything in the wrong place. The software is not over whelming and easy to navigate. Reports are very robust The forms are a great added bonus that will be getting much use Everything is there in a simple, easy to get layout Cons I haven't experienced any problems at the moment Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I made the switch because it gave me 5 brands and 3 times more subscribers Review Source Shekhor B. Founder & CEO Computer Software Used the software for: Less than 6 months ### "Think Email Automation, Think UseInbox" October 29, 2021 5.0 Pros 1\. I found this deal from AppSumo. So the first thing I want to say that it's cost effective. The price I have paid for 30K subscribers lifetime is just fraction what will cost you for each campaign. 2. Campaign creation and management is fast and easy. 3. The UI/UX is very clean, neat and easy to use. Cons So far no downpoint I can think of. But if they provide to increase the subscriber count for onetime payment, that will be great. Review Source VR Verified Reviewer Owner Alternative Medicine Used the software for: Less than 6 months ### "Easy to use and has potential" January 15, 2021 5.0 You can get up and running really quickly which I like about this. I've been using Drip and Active Campaign for a while with my Shopify store. This so far doesn't meet those needs but here's to hoping it will soon. It's 100x easier to use and faster than Active Campaign but 1000x less powerful. It's about as good as Drip as long as you don't want to actually Drip yet. I know it's something I can pay to upgrade to for a reasonable amount of money. I'm enjoying using this for how fast I can get up to speed and am hoping it will continue to grow! Pros easy to use fast good customer support so far Events forms how to use videos Cons No automation/drip included in basic plan Review Source HT Hüseyin T. IT Manager Telecommunications Used the software for: 2+ years ### "I advise" November 25, 2020 5.0 We have been working for a long time. It has a simple, understandable interface. I had no problems with technical support. I got a solution in a very short time in the slightest problem. Pros Ease of use, understandability and having a good support team. Cons There is nothing that I don't like or don't meet my needs. Review Source NMA Nuri Murat A. Board Member Human Resources Used the software for: Less than 6 months ### "Agile & Customer Oriented Firm" November 24, 2020 5.0 We work with this company under the GDPR. It is already a company that the government prefers to work with. They serve as a reliable intermediary between the government and us within the scope of protecting personal data. Pros I chose this company from about 25 companies. They are very quick to get back to the customer needs. They are also very agile & solution based firm. Cons I haven't encountered a negative situation yet during my working time. We did not have an unanswered question, nor did we have a problem that was not solved. Reason for choosing UseINBOX They are so agile, so kindly to the consumer, solution based company. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.