# Page 4 | UseINBOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is UseINBOX the right Email Marketing solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/159684/INBOX/reviews --- UseINBOX 4.7 (160) [View alternatives](https://www.capterra.com/p/159684/INBOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of UseINBOX ## Showing most helpful reviews Showing 76-100 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NMA Nuri Murat A. Board Member Human Resources Used the software for: Less than 6 months ### "Agile & Customer Oriented Firm" November 24, 2020 5.0 We work with this company under the GDPR. It is already a company that the government prefers to work with. They serve as a reliable intermediary between the government and us within the scope of protecting personal data. Pros I chose this company from about 25 companies. They are very quick to get back to the customer needs. They are also very agile & solution based firm. Cons I haven't encountered a negative situation yet during my working time. We did not have an unanswered question, nor did we have a problem that was not solved. Reason for choosing UseINBOX They are so agile, so kindly to the consumer, solution based company. Review Source Agustin Matías V. Director Real Estate Used the software for: 6-12 months ### "So far the best emailing platform online" March 18, 2021 5.0 With Inbox I have all the solutions for emailing in one site, easy to use, nice design, extremely friendly staff, and the developers are working hard in improve the system every day. Just a great found. Super happy with them Pros Easy to use and the most important the consumer support Cons At the moment NOTHING at all, all the things are great Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because is better than the other, Review Source SE Selim E. Social Security Specialist Human Resources Used the software for: 2+ years ### "easy use and customer satisfaction" November 25, 2020 5.0 customer service always caring and helpful. They helped me with every question I had Pros sending mail is very easy. high shipment delivery rate. customer service always caring and helpful Cons It is difficult to prepare a newsletter with the last update Review Source KYÖ Kadir Yusuf Ö. Expert Non-Profit Organization Management Used the software for: 2+ years ### "User friendly and effective" December 11, 2020 5.0 We have been using TUSIAD for 3 years. They always supported and quickly resolved our problems. Pros We love its design and functionality. We are very happy to use Inbox. Cons It is quite an application for us. We do not think it has any shortcomings. Review Source SH Saghir H. Architect Architecture & Planning Used the software for: 1-2 years ### "Great for Newsletters" February 18, 2023 4.0 I have been using INBOX for my monthly newsletters for almost 12 months now and love it. Easy to use and works perfectly all the time. Highly recommended. Pros I use this software to prepare monthly newsletters for our business. It is easy to use and looks great Cons I am not an advanced user, so the software is adequate for my use case Review Source OÖ Osman Ö. Software Engineer Civic & Social Organization Used the software for: 1-2 years ### "Ease of sending mail" November 25, 2020 5.0 I can create my contact list separately and send an e-mail to the whole list with one click. Pros Easy to use interface. Kolay arayüze sahip. Kullanıcı dostu. Cons Frankly, there is nothing I don't like.. Reason for choosing UseINBOX Because the references of INBOX caught my attention. When I encountered positive comments in my research on the internet, I made my decision. Review Source SM Samantha M. Marketing Marketing and Advertising Used the software for: Less than 6 months ### "A fantastic alterative to Mailchimp" January 9, 2021 5.0 I am able ot plan much more easily a full campaign set for clients, at a much lower cost than Mailchimp with all the features we need, at a much lower price. Pros Ease of use, great support, excellent features Cons Couple of bugs importing lists where names are not present - but support excellent Reason for choosing UseINBOX price and features Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price & features Review Source JS Jackie S. Marketing Director Construction Used the software for: Less than 6 months ### "Great email campaign app!" January 22, 2021 5.0 I love the templates for the email campaigns. Their customer service is great! They quickly respond to questions. Pros mtbs Jan. 22, 2021, 12:19 p.m. | 45 Deals Bought | Member Since: 06/25/19 Great email app! I'm not too tech savvy but INBOX made it easy for me to send out email campaigns and newsletter. I sent my first one this week and it was met with great response by my followers. It was easy for me to add a You Tube video to the email and my readers were able to access it easily. My views and reviews of my videos increased dramatically after sending this campaigns. I was impressed with the very detailed report that was sent to me 24 hrs after the launch of the campaign. Very glad I purchased this! Cons Initially I had some trouble changing out the photo on the template but I eventually figured it out. Review Source PD Pastor D. Producer Broadcast Media Used the software for: Less than 6 months ### "This Tool Is a Beast" January 21, 2021 5.0 To put it Simple I have purchased a few email marketing softwares and subscriptions in the past and they didn't have some features that INBox has. I have only had this INBox for a day or two, but the features that INBox offers are incredible and will put you in beast mode for your email marketing. Thank you inbox for taking my email game to new heights. Pros It is very easy to use The Features are amazing The Price Is Very good Cons Had a challenge setting up the DKM but I think that was more on my end. Review Source NK NATHAN K. DIRECTOR Entertainment Used the software for: Less than 6 months ### "Great product so far! " January 19, 2021 4.0 Good customer service and regards of the emailing I've not had a bad experience at all. Look the dashboard feature with stats and email templates for me is a must! Pros Templates for the newsletter and white label opportunity for an email with our own brand. Cons Not the option to design the forms more for collecting our customer's information. would be great if you could all your branded own logo, picture and colours on the forms. Looks plain at the moment. Also, needs to have an option to be British English language and the UK numbers option. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing UseINBOX Email templates and email more subscribers. Review Source JP Juan P. Member Accounting Used the software for: Less than 6 months ### "Great Alternative to Active Campaign" January 18, 2021 5.0 Pros I got it as an alternative to active campaign. I like it because it is simple and allows me to email directly to clients as well as email campaigns. One feature I like is that it offers forms as part of the email. Hopefully in the future the forms options will allow for more design like the campaign section. Cons So far so good. Maybe that the form feature is limited in the design aspect. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Price and form feature Review Source ESH Esra Sülün H. Corporate Communications Manager Pharmaceuticals Used the software for: 2+ years ### "As Selçuklu Holding, we have been solution partner for 6 years." December 18, 2017 5.0 We can easily prepare newsletter and reach more than thousand clients with the email marketing. Pros We are in an efficient cooperation with the optimal solutions for every need, the way of doing business that produces quick responses and solutions. Cons It does not support the Internet Explorer. It gives the error message after using a short period of time. Review Source İsmail D. Sat¿n Alma Asistan¿ Used the software for: Less than 6 months ### "Designing newsletter never been so easy" November 15, 2017 5.0 Pros Thanks to INBOXBrush, we design our newsletter design easily and without having coding skill. Also, ready templates make things easier for us. Especially for special dates, holidays etc. we save our times. We built campaigns and send automatically with automation features of INBOX for chosen dates. Cons Although we get responds quickly to technical questions, chat system for customer support would be nice. Review Source BA Bora A. Technical Sales Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Easy to use" November 25, 2020 4.0 We send weekly e-journal to our clients. Pros They have a friendly user interface on the website. You can add or remove anything else easily. Cons They may add more templates and drag/drop items. Review Source bT batuhan T. Software Development and Design Company Owner Design Used the software for: 2+ years ### "Happy with everything about inbox since 3 years and to not need alternative companies for nothing" November 7, 2017 5.0 easier using experience and low prices with high quality support and product. Pros I like to use inbox couse it has got such a simple and easy managment design and usage. Very quickly and quality and fast customer support always and they are always trying to create a eaasy and fast solutions against problems. It's such an important to have an partner company that always trying to find a solution without offering a unnecessery payment to customer And this is what i found in here.. inbox... Cons there is nothing can make me to like least. i hope it will stays like how is now. Maybe there can be some upgrades about to customize header and footer templates in our newsletter templates. Review Source Julian L. CEO Real Estate Used the software for: Less than 6 months ### "My personal miracle " January 30, 2021 5.0 Best of the best Pros So all i wanted was freedom. Freedom from Active Campaign and specially InfusionSoft as they are some of the most expensive tools for small companies. Then comes INBOX and offers the irresistible and then deliver even better. Cons None the costumer serive is top of the line. I just hope they speed up the dev process as they do have lots to catch up with the big boys. Review Source VR Verified Reviewer IT Manager Automotive Used the software for: 6-12 months ### " 24/5000 user friendly and fast" November 5, 2020 5.0 We use it as a general announcement and campaign news to our customers and members. Pros It is very easy to prepare a newsletter. Creating a contact list is quick and easy. API integration is very useful. It has been beneficial for our company. Cons There may be more themes. It would be nice to create more senders for demo accounts. Reason for choosing UseINBOX Because it is very fast and user friendly. Review Source SH Shane H. Owner Animation Used the software for: Less than 6 months ### "Slick Email Marketing Tool and Excellent Value" February 17, 2021 5.0 Personalised email marketing tool and allows me to touch in with them all at once on a regular basis. The features are not as restrictive as in other email marketing platforms plans. Pros The newsletter and payment functions make this tool great to close quick deals without needing to interact with the client Price is a no brainer Cons User Dashboard UI/UX needs sharpening but UI needs work but its like Reason for choosing UseINBOX Transactional tool with clever newsletter features Review Source VD Volkan D. Egitim Koordinatoru Management Consulting Used the software for: 2+ years ### "INBOX " November 24, 2020 5.0 Pros The number of pictures available on the website is minimal. Cons INBOX web site Stock pictures is insufficient. Review Source TK TANSEL K. MANAGING PARTNER Professional Training & Coaching Used the software for: 1-2 years ### "Easy to use marketing machine" November 24, 2020 5.0 Training and products awareness for our customers Pros Easy to use is the most important feature, you can get back to your mailing design whenever you want Cons When I purchase a package which contains 5000 e-mail sending for instance, and if I do not spend them, they should be valid forever to use.. Review Source sÇ senol Ç. sales director Defense & Space Used the software for: 2+ years ### "." November 26, 2020 5.0 Very good overall Pros Sends secure mail to our name in a timely manner Cons creating a newsletter should be easier, but overall is good Reason for choosing UseINBOX . Review Source VR Verified Reviewer Content Marketer Internet Used the software for: 6-12 months ### "great value and excellent support" December 17, 2020 5.0 Pros Compliances with laws like GDPR and CASL made it easy for me to handle complicated law processes. Built-in newsletter designer also helped me a lot before getting myself more familiar with the email marketing world. The best part for me was their quick, friendly and to-the-point support service. Cons I don't have a particular dislike about the software. Review Source Josecar P. Josecar Marketing and Advertising Used the software for: Less than 6 months ### "Fantastic Mailchimp Replacement" February 16, 2021 4.0 Pros I came to through this in an email newsletter and I decided to give it a try. It is a really nice product that integrates with page builders. Simple to use and with a clean design. Good limits for a price. Cons I would like it to have more advanced features like Active Campaign but that one is very expensive so for many situations INBOX is the way to go. Review Source Dogan K. Commis Used the software for: Less than 6 months ### "INBOX is a great tool for my email marketing campaign" November 10, 2017 4.0 Pros First of all, it is easy to use software and provides many features for better email marketing campaigns. You can automate your sendings with many respects, price and performance for this product satisfied our needs. Cons There should be more material for the ones who have no idea about using the software. That would be beneficial for the new users Review Source MT Mithat T. IT Specialist Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "no tittle" November 25, 2020 4.0 Pros easy usage, simple website interface, quick solution, quick response for my questions Cons ı have nothing bad to say about the software, but ı think it is a billing problem. I would like to see my all invoices from the date of purchase. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Similar Products Featured