Who Uses This Software?

Any company looking to streamline package managementwhether or not you have a formal mailroom. Companies with 100+ employees see the most value.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Envoy
  • envoy.com/
  • Founded 2013
  • United States

About Envoy Deliveries

Envoy Deliveries is a whole new way to manage the mail and packages that arrive at your workplace. Instead of manually calling or emailing employees when they have a delivery, simply snap a photo using the mobile app (iOS and Android). Envoy Deliveries reads the shipping label, records the package in your delivery log, and notifies the recipient.


Envoy Deliveries Features

  • Barcode Scanning
  • CASS Certified
  • Duplicate Management
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Job Management
  • Package Tracking
  • PAVE Certified Presorting
  • Signature Capture

Envoy Deliveries Reviews Recently Reviewed!


Customer service is great! Always helpful and responds quickly usually.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The system is all digital...no paper files. Person picking up is documented and kept on file. Person delivery is for is notified until they pick up.

Cons: You changed the default to "all deliveries" and "pending deliveries" works so much better for our usage. It's a bother to constantly change it back to pending every time to check on who hasn't picked up their deliveries. I was told that's the way it is now and it can't be changed back for us.

Overall: It's all digital.

Positive! Easy to use.

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the photos that come with the message for package delivery - helps me easily find what package is mine when I go to pick it up.

Cons: A little slow at checking people in. I haven't used this feature in a while but I remember there being a few too many steps.

Capterra-loader

Super easy and saves us time too!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's super easy to use. Simply snap a pic of the label and you're done. The recipient receives an email and they come pick up the item. Once the item has been picked up, you mark it as picked up.

Cons: Like most software, there are occasional bugs that slow it down, but not enough to complain about! I can't really think of any true cons.

Overall: Time saved!

Easy to use, but sometimes it has technical difficulties and won't delete certain things

Mar 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use the app and it really comes in handy when trying to get packages out around the office, makes life easier because they're sent a notification and come to me to pick it up. Simple and easy to use.

Cons: A lot of glitches to where it won't delete certain packages or mark certain packages as picked up and then they start to build up in the app. Sometimes it's unable to read names and I'll have to go in to type the name in correctly.

Seamless and Simple. Too use and launch.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Integration with current Envoy guest management software and how simple the tool is to use. requires minimal effort to learn how to use.

Cons: Needs a couple more features. Easier way to pull down data off home screen. Print me labels, much like the guest badges that Envoy creates. API that works with software like Serraview or any other tool that tracks and identifies employees seating locations. Or a capability to manually load that info with a spreadsheet.

Overall: Easy to launch if you already using envoy to manage guest. Grabs the most important information with the snap of a photo.