Who Uses This Software?

Businesses, Enterprises, Startups, Freelancers, Teachers, Research Organization


Average Ratings

24 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
    See pricing details
  • Pricing Details
    - Free - Plus plan: $4.95/month - Team plans: start $15/m for 3 users
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Nulab
  • nulab-inc.com
  • Founded 2004
  • United States

About Cacoo

Brainstorm and prioritize ideas with team members in the same office or around the world. Cacoo is a diagram tool for creating wireframes, UI mockups, and more. Our features include real time collaboration; powerful app integrations including Google Drive, Confluence, Visio, and more; vast amount of templates & shapes; and easy sharing options including embedding, links, and exports.


Cacoo Features

  • Collaboration
  • Desktop Interface
  • Drag & Drop
  • Feedback Management
  • Interactive Elements
  • Mobile Interface
  • Mockup Creation
  • Page Linking
  • Presentation Tools
  • Prototype Creation
  • Revision History
  • Screen Capture
  • Wireframe Creation

Cacoo Reviews Recently Reviewed!


I have been using Cacoo for about 2 years now. Very easy to use and perfect for my needs.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and almost immediate support after sending email. Easy way to visualize and organize your work. I provides me with the ability to use 'hand drawn' options which are pretty cool and make it look like we are just "whiteboarding" and not making real decisions right away which puts people at ease.

Cons: I don't know if it is an issue with the product or my internet, but when the wire has a lot of elements it takes a long time to move items (grouped or selected together) or increase or decrease resolution.

Great collaboration software

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Cacoo to create highly accurate line art for websites, brochures and other collateral to share with clients prior to development. It has been an indispensable tool for communicating visually. I also like the link sharing function, which makes it easy to share drawings.

Cons: There should be a link share to view and a link share right into the edit mode. When I do share links, often my customers are confused on how to get from the front end of the Cacoo site into the edit mode to actually participate in the editing of the document.

Also, sometimes when you zoom out, the fonts don't seem to render correctly.

Overall: We've been using Cacoo for years. It is a great piece of cloud-based software. I'm looking forward to using the tool with the new interface.

Capterra loader

Simple, Functional, Accessible & Flexible

Jul 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cacoo can be used for a wide variety of things - As a product owner, I typically use Cacoo for workflow design, user-story mapping, and architectural design/diagramming.

Our team is able to collaborate around the work within the application - and the outputs can embed straight into our Confluence pages (Atlassian software) using the Cacoo plugin.

It's incredibly easy to use and I'm able to access my work across all of my devices.

Cons: Cacoo previously had a user-driven marketplace for additional stencils, which has now been removed.

Whilst they significantly upgraded the standard libraries when they removed it - I liked to be able to browse and add additional stencils for the creative community it had.

A lifesaver for the diagrammatic expert and process-flow-impaired

Apr 23, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ease of sharing and exporting

Cons: Different keyboard shortcuts for quick actions (e.g. ctrl + c doesn't always work to copy, so I try to remember to use ctrl + d instead to duplicate, but it throws me off for a second each time)Lo

Overall: After using Visio at work for process flows for several years, I signed up for a free version of Cacoo specifically to mock up some wireframes. I've since started using it for all of my business needs, from diagramming swim lanes for documenting process flows, and I can't imagine life with out it. It's incredibly simple to use, and the free version is full-featured enough to really get a sense of what the tool capable of. The one time I had to ask support for help on a sharing feature they were responsive and knowledgeable. I've hooked a few other coworkers after just by sharing the awesome visual representations I was able to create and we're trying to get it adopted as the standard at our company. Such a time saver and it's improved the quality of my documentation and presentations immensely!

Recommendations to other buyers: Love how full-featured the free trial is!

A wonderful diagramming tool

Feb 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Templates, Templates, Templates. Cacoo has so many templates that I find it hard not to find one that meets a particular need. And once a template is chosen you just input your information particulars and there, you are done! Cacoo offers a great way to visualize your work and also is very organized. I like that it has a history feature to easily undo actions, and provides version control to track major changes.

Cons: The paid version might be on the pricier side when compared to other diagram development tools. Also, I have no problems in this regard, but a novice may take some time to get use to it.

Capterra loader

Your free trial got me!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a product manager I found myself often times just just needing to throw together a simple wireframe/mockup and it's harder than you think to just find something simple and straight forward to get that done. Cacoo allowed me to use the full product (with a couple of exceptions) right away and then naturally it's what I thought about the next time I needed to do something similar. Eventually I got to the end of my free pages and the cost made it possible to easily upgrade.

Cons: - Grouping images. There is no straight forward or easy way to group images and assets unless I am totally missing something.

- Keep adding shapes- I think there is a really good start in shapes but you should keep adding shapes and working on the filtering system to get to those shapes.

Great software!

Oct 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a lot of nice templates (especially for the diagrams). Mockups look clean and I have a lot of features and flexibility for using the elements and composing mockups.

Cons: Sometimes it is hard to find elements you need to use. Some of the elements for the diagrams are missing (especially when it comes to BPMN 2.0)

Overall: I used on a daily basis for composing diagram flows, simple mockups in the IT industry

review for cacoo

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's on the internet. Easy to use, good software, reliable

Cons: At first there was a french version of Cacoo. With the new version, they remove the french version, just english. Il would prefer if we still had the french version.

Overall: I'm a computer analyst and i use cacoo to draw the screen of the application. Very usefull and very nice application. Also eays to share project with the other analyst. Easy to learn how to use it.

Easy to use for simple diagrams

Nov 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use. It is simple and might not include all the fancy features of desktop apps like Visio and Omnigraffle but the fact that it is online and collaborative makes it perfect for sharing and collaborating across global teams.

Cons: Nothing specific comes to mind. More features are always nice but nothing specific I am missing.

Overall: Software system architecture and design diagrams. Collaborating with teams across the globe.

Cacoo is very easy to learn and easy to use, with commendable customer support.

Nov 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Updates in real-time with collaboration features (chat, etc.). Provides local history to easily undo actions, and version control to track major changes. Basic objects are highly customizable via Inspector tab. Efficient for working by yourself or with a large group/team.

Cons: Currently unable to add new connection points to shapes. Would be helpful if compatibility with similar tools (eg. Visio) is available.

Great for quick diagramming

Jul 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use and intuitive for the most part.

Sharing diagrams in a team is easy - exporting to PPT or PDF is straightforwards

Cons: There are some advanced features that are missing which would be handy.

To be fair though, I've not yet seen a single diagramming tool which has all the features you might need. They all seem to overlap in functionality but there's not one complete package.

Capterra loader

My love and hate tools.

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My favorite software is the Shapes, I can easy to find the match shape and using on my graph in the min time.

Cons: My least favorite is the Elbow Line. I use a lot and copy the elbow line to connect the shape. sometime when I modify elbow line to up-down or lift-right. it will output Lightning type.

Good tool

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Multiple users can edit one diagram at the same time.

- Functionality to "play" diagrams like a presentation.

- Nice export options (pdf, png)

- easy to share with other users

Cons: In the past, Cacoo was using Flash but they've already migrated to HTML so, no Cons for me.

Overall: Very good experience.

Review

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I can make a quick diagram for my dev team. Easy to use and understand.

Cons: I wish the icons like the AWS icons displayed the name of the icon. I think it is a waste of time to have to enter AWS Cognito. Need way better mobile wireframe icons. You need to group your icons based on devices, frameworks, or operating systems.

Overall: Pretty good. I am still here and there are a lot of options out there. I think your price point is the main reason.

Capterra loader

A tool that every product manager needs

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives you the flexibility to create wireframes and mock ups easily.

Cons: Newest version has a few bugs to iron out but the customer service team are great at getting issues resolved quickly.

Cool tool for quickly creating diagrams

Jan 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It has many options available to create different types of charts and diagrams, you can customize it in any way you need.

Cons: I think it would be nice to have a desktop application and the user interface could be a bit easier to use.

Amazing online diagramming tool very easy to use

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This diagramming tool allows you to quickly and easily great great diagrams and share them with your colleagues.

Cons: Single sign on for business accounts through ADFS or similar should be added to facilitate organizations to manage access to the tool

Capterra loader

Using for project management along with other platforms - our creative team prefers

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to create a variety of diagrams and project mapping. Easy to sort and find. Very visual application

Cons: It's another tool in our tool box. Various clients and designers prefer this to other applications because it's more visual.

Overall: Very visual and easier to use than other similar platforms or applications, especially for mapping. diagrams and flowcharts

Love this software; very easy-to-use and the price is definitely right.

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Super intuitive; love that you can come right in and everything performs just like you think it should.

Basic tool for flowcharts and swim lanes

Apr 24, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: I have recently started using it. It seems quite basic but gets the job done. I only use it to create flow diagrams and I usually start with a template. Some of the features like saving version 2 and so on are very unclear. Chat is deceptive since it's not always active, which means you won't always get a response.

Like making wireframes with Cacoo

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use it, no experience with this kind of software, but learned it quick!

Cons: There are not many 'shapes' for web-wireframe. It would be awesome when some standard CSS icons or something could be added.

Great for wireframing

Feb 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: multiple users can work on it together at the same time

Cons: some templates can be updated

Overall: I mostly use it for wireframing new product updates to work with designer and dev. Lots of useful functions once you get the hang of the app

Cacco review mexico

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and elements to diagram and help me on presentations

Cons: Limit of diagrams i need to use more but i understand the pay wall

Overall: Help me to show my projects advances helps alot

A simply useful for fast diagram design!

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I really like the way we can collaborate in diagram design! The ease of use makes it easy to generate nice concepts, mockups, brainstorming diagrams, etc. I really recommend this app

Overall: Fast, simple, easy to use, and a very intuitive UI. It is an awesome web app that let me make really nice diagrams quickly!