Who Uses This Software?

Ottspott est fait pour les administrateurs Slack/G Suite qui souhaitent offrir à leurs collaborateurs un système de téléphonie d'entreprise.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    https://ottspott.co/pricing/
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online

Vendor Details

  • Apidaze
  • ottspott.co/
  • Founded 2013
  • France

About Ottspott

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.


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Ottspott Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Ottspott Reviews


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