--- title: "Hostme Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hostme Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/159702/Hostme/" page_type: "product" language: "en" --- # Hostme Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostme ## What is Hostme? Hostme’s restaurant management tools simplify daily operations with powerful features like reservation management, server rotation, table assignment, and guest tracking. Easily manage reservations and waitlists in one place, ensuring smooth guest flow and reduced wait times. Server rotation tools help balance workloads, while smart table management maximizes seating efficiency. The built-in Guestbook tracks guest history, preferences, and tags for personalized service and stronger customer relationships. With Hostme, your team can deliver a seamless, data-driven dining experience that boosts efficiency and guest satisfaction. ## What is Hostme used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $109 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostme?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hostmeapp.com/&name=Hostme) ## Hostme Overview Updated September 2026 AI summary Hostme equips restaurants of all sizes with tools for reservations, table management, order oversight, and waitlist organization, supporting both single and multi-location operations. Features include online ordering, real-time analytics, customizable reporting, and a customer database, alongside integrations with leading POS and communication platforms. Hostme is accessible via cloud, web, Android, iOS, and iPad deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostme 4.8 (5) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price $109 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.8 (674) Value For Money 5.0 (4) Value For Money 4.8 (547) Customer Service 5.0 (4) Customer Service 4.9 (588) ## Hostme alternatives Highest Rated [4.9 (4,878)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (674)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/159702/Hostme/alternatives/) ## FAQs about Hostme Overview ### What company size and specific industries is Hostme built for? Hostme is designed for restaurant managers and owners, making it a fit for businesses in the restaurant industry. The target audience appears to be food service operations of any size that need a reservation and guest management tool. Features and Usability ### What are the key features of Hostme? Hostme offers reservations management, wait list management, table management, and queue management for restaurants. It also includes online booking, online ordering, self check-in/check-out, customer database, and customer history, plus real-time reporting, sales reports, alerts/notifications, SMS messaging, and third-party integrations. Integrations ### Which third-party tools and platforms does Hostme integrate with? Hostme integrates with 10 third-party tools and platforms, including POS and payments systems such as Aloha EPOS, Lightspeed Restaurant, PAR POS, Square Payments, Heartland Payments+, and Squirrel POS, plus communication and web tools like Twilio, WhatsApp, Facebook Apps and Tabs, Instagram, Google Maps, Google Search Console, Google Sites, and Wix. Getting Started and Support ### What training and onboarding options does Hostme offer? Hostme provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of key features and setup steps. Getting Started and Support ### What customer support options does Hostme offer? Hostme provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support, user experience details such as response speed, helpfulness, or common issues cannot be stated here. ## Features AI summary Based on 1,457 Restaurant Management reviews Not all Restaurant Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Hostme includes **Order Management** and **Online Ordering**, giving restaurants a way to track incoming orders and accept customer purchases through digital channels. However, it does not include **Order Entry**. Instead, it offers other important capabilities that reviewers also value, including **Sales Reports** (**45%**) and **Reporting/Analytics** (**40%**), which help businesses monitor performance, spot sales trends, and make better day-to-day decisions. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Performance Metrics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Reservations Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Hostme 39 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Serves restaurants Manage and support multiple locations Book meetings and appointments through a website or digital platform Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Check-in and out via a mobile device or kiosk Send messages via SMS Assign waitstaff and coordinate the table services Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Estimated waiting time in the queue Track the position in queue in real-time Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (4) Free Trial Mezzo $109.00 Flat Rate,Per Month Grande $169.00 Flat Rate,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AD April D. Director of Marketing Hospitality ### "Solid solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Used for small cafe for several years now and have no complaints or issues. This is a perfect solution on a budget and checks all the boxes. Pros A solid solution at a low price. Easy to set up and use. Servers and hosts had no issues and we appreciate how great the tech support team is. Cons Events with timed seatings for buffets can be a little tricky to set up but their support team is fantastic. Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Reasons for choosing Hostme Cost and ease of use. Strong feature set. Fantastic support team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Trevor C. Operator Restaurants ### "Great, great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 Working with HostMe App has been awesome. I feel they really do value feedback. Their support team is very helpful when you run across an issue, or want to know how to get the app to work the way your restaurant needs it to. This is the big thing - I felt we were customizing Hostme to work the way our staff, guests and restaurant need it to, rather than everyone else conforming to the way the app works. Pros Flexibility and control . For small restaurants it is great to manage those busy nights and for larger establishements, it offers loads of features and customizations. It goes beyond reservations to also track guest preferences as well as event booking and fees. The scalability of the platform as well as the incredibly responsive customer support and development team members have made this a great answer for us to ditch our 3-ring binder reservation book ! Cons When you first start using the app, you may feel overwhelmed if you are a small restaurant just looking to digitally manage reservations. Fortunately, you can slim down the app to only do what you need. Don't want to do table selection? Turn it off. Don't want to track server rotation? Turn it off. Don't want to have to automatically confirm every reservation as they are made online? Set it up to automatically accept X-number of guests per X-amount of time, beyond that threshold the guest will be told their reservation must be reviewed by staff to be confirmed. Really, the negative that this software is too robust for even the smallest restaurant can't be said, because it can be controlled feature by feature to only do what you need! Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) Reasons for choosing Hostme Great pricing for a reservation management program that you can tailor to your needs. Can be run on virtually any device as it is accessible in web browsers in addition to the app available for iOS, Android, and Windows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Terry B. Cataloger, Technology, Online PR Libraries ### "Easy and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 4, 2018 Conference calls with various offices/people is now much easier! Pros Always leery of online conferencing programs, some can be a real pain, but when introduced to Hostme by someone outside of our company that was using it for a meeting, really enjoyed the experience. Have since downloaded the software and now use it for live meetings. A great find! Cons Thus far I have not run into any issues with this software. It is easy to schedule, setup and connect! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YJ Yanick J. Director Restaurants ### "Great support and best price/quality." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2017 We pay monthly and get everything we need, vs OpenTable, where we paid per week just for reservations and there were many no shows as well. Pros It's definitely the best solution for our restaurant at this price. We have about 40-60 online reservations each week + we manage all walk-ins in Hostme. In other services we would pay extra money per online reservations or more devices, features. We use it on 2 iPads in our restaurant + I as a manager always have access to the system from my Android phone and computer. Yes, great istant support and learning materials were definitely the big plus for all our team. Cons Even it's full of features, there is no booking credit card hold yet. Current online reservation page is too simple, there're no photos of our place, food, menu e t. c. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sonia K. ### "Easy and intuitive restaurant management app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 17, 2017 I got up to speed in no time and trained my host staff quickly. This app can be installed on one or several tablets so we can easily share that information throughout our restaurant. It has also helped assign table to servers which honestly was a nightmare for us and a source of conflict. Support is quite fantastic, they probably never sleep. I love Hostme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2017 Thank you for your review Sonia! We are pleased to see how much Hostme has helped your business grow. Good luck for St Pat's Day! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.