# Hostme Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hostme Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/159702/Hostme/reviews

---

# 

 Hostme Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hostme

## What is Hostme?

Hostme’s restaurant management tools simplify daily operations with powerful features like reservation management, server rotation, table assignment, and guest tracking. Easily manage reservations and waitlists in one place, ensuring smooth guest flow and reduced wait times. Server rotation tools help balance workloads, while smart table management maximizes seating efficiency. The built-in Guestbook tracks guest history, preferences, and tags for personalized service and stronger customer relationships. With Hostme, your team can deliver a seamless, data-driven dining experience that boosts efficiency and guest satisfaction.

## What is Hostme used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$109

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hostme?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hostmeapp.com/&name=Hostme)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hostme

4.8 (5)

VS.

[4.9 (92)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting Price

$109

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.8 (582)

Value For Money

5.0 (4)

Value For Money

4.8 (477)

Customer Service

5.0 (4)

Customer Service

4.9 (508)

## Hostme alternatives

Highest Rated

[4.9 (4,646)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/159702/Hostme/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Metrics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Reservations Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Hostme 36 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Serves restaurants

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Check-in and out via a mobile device or kiosk

Send messages via SMS

Assign waitstaff and coordinate the table services

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

Estimated waiting time in the queue

Track the position in queue in real-time

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Mezzo

$109.00

Flat Rate,Per Month

Grande

$169.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

April D.

Director of Marketing

Hospitality

### "Solid solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Used for small cafe for several years now and have no complaints or issues. This is a perfect solution on a budget and checks all the boxes.

Pros

A solid solution at a low price. Easy to set up and use. Servers and hosts had no issues and we appreciate how great the tech support team is.

Cons

Events with timed seatings for buffets can be a little tricky to set up but their support team is fantastic.

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Reasons for choosing Hostme

Cost and ease of use. Strong feature set. Fantastic support team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Trevor C.

Operator

Restaurants

### "Great, great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2020

Working with HostMe App has been awesome. I feel they really do value feedback. Their support team is very helpful when you run across an issue, or want to know how to get the app to work the way your restaurant needs it to. This is the big thing - I felt we were customizing Hostme to work the way our staff, guests and restaurant need it to, rather than everyone else conforming to the way the app works.

Pros

Flexibility and control . For small restaurants it is great to manage those busy nights and for larger establishements, it offers loads of features and customizations. It goes beyond reservations to also track guest preferences as well as event booking and fees. The scalability of the platform as well as the incredibly responsive customer support and development team members have made this a great answer for us to ditch our 3-ring binder reservation book !

Cons

When you first start using the app, you may feel overwhelmed if you are a small restaurant just looking to digitally manage reservations. Fortunately, you can slim down the app to only do what you need. Don't want to do table selection? Turn it off. Don't want to track server rotation? Turn it off. Don't want to have to automatically confirm every reservation as they are made online? Set it up to automatically accept X-number of guests per X-amount of time, beyond that threshold the guest will be told their reservation must be reviewed by staff to be confirmed. Really, the negative that this software is too robust for even the smallest restaurant can't be said, because it can be controlled feature by feature to only do what you need!

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reasons for choosing Hostme

Great pricing for a reservation management program that you can tailor to your needs. Can be run on virtually any device as it is accessible in web browsers in addition to the app available for iOS, Android, and Windows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Terry B.

Cataloger, Technology, Online PR

Libraries

### "Easy and secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 4, 2018

Conference calls with various offices/people is now much easier!

Pros

Always leery of online conferencing programs, some can be a real pain, but when introduced to Hostme by someone outside of our company that was using it for a meeting, really enjoyed the experience. Have since downloaded the software and now use it for live meetings. A great find!

Cons

Thus far I have not run into any issues with this software. It is easy to schedule, setup and connect!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YJ

Yanick J.

Director

Restaurants

### "Great support and best price/quality."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2017

We pay monthly and get everything we need, vs OpenTable, where we paid per week just for reservations and there were many no shows as well.

Pros

It's definitely the best solution for our restaurant at this price. We have about 40-60 online reservations each week + we manage all walk-ins in Hostme. In other services we would pay extra money per online reservations or more devices, features. We use it on 2 iPads in our restaurant + I as a manager always have access to the system from my Android phone and computer. Yes, great istant support and learning materials were definitely the big plus for all our team.

Cons

Even it's full of features, there is no booking credit card hold yet. Current online reservation page is too simple, there're no photos of our place, food, menu e t. c.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sonia K.

### "Easy and intuitive restaurant management app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 17, 2017

I got up to speed in no time and trained my host staff quickly. This app can be installed on one or several tablets so we can easily share that information throughout our restaurant. It has also helped assign table to servers which honestly was a nightmare for us and a source of conflict. Support is quite fantastic, they probably never sleep. I love Hostme.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2017

Thank you for your review Sonia! We are pleased to see how much Hostme has helped your business grow. Good luck for St Pat's Day!

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)