# CXONCLOUD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CXONCLOUD Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/159707/CXONCLOUD

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# 

 CXONCLOUD Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CXONCLOUD

## What is CXONCLOUD?

CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business: - AUTO-ANALYSE CUSTOMER FEEDBACK - AUTO-RESPOND TO CUSTOMER FEEDBACK - IDENTIFY HAPPY CUSTOMERS - MANAGE NEGATIVE EXPERIENCES - DRIVE LOYALTY MARKETING - PERSONALISE REWARD PROGRAMS - PROMOTE CUSTOMER ADVOCACY - FOCUS ON REPEAT BUSINESS - RUN REFERRAL MARKETING All of the above in just simple clicks.

## What is CXONCLOUD used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£49

Flat Rate, Per Year

Free trial  
available

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Do you work for CXONCLOUD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cxoncloud.com/&name=CXONCLOUD)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CXONCLOUD

5.0 (3)

VS.

[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

£49

Flat Rate, Per Year

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.9 (3,426)

Value For Money

5.0 (3)

Value For Money

4.9 (3,064)

Customer Service

5.0 (3)

Customer Service

4.9 (3,121)

## CXONCLOUD alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

CXONCLOUD 57 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Send promotional campaigns or transactional messages via text messages

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

£49.00

Flat Rate,Per Year

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SA

Sangeetha A.

Director

Consumer Goods

### "Cx on cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2019

Pros

It's ease of use. The fact that you cab reach out to your entire database in one click.

Cons

Sometimes the updates require a better data connection

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Ganga S.

Founder

Health, Wellness and Fitness

### "Ideal for service providers "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 15, 2019

Tracking customers and sending announcements to all parties involved without hm

Pros

Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review

Cons

Most customers ignore the feedback emails or fail to check for prolonged periods..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Padma G.

Founder - Practitioner

Health, Wellness and Fitness

### "A boon for solo entrepreneurs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2019

As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.

Pros

\- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.

Cons

None actually. It just fits perfectly for my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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