xTuple

xTuple

5 / 5 33 reviews

Who Uses This Software?

Manufacturing in discrete or batch process production; make-to-order, make-to-stock or mixed-mode; contract manufacturing, job shops, engineer-to-order. Industrial and consumer wholesale distribution.


Average Ratings

33 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month/user
  • Pricing Details
    first 4 users are free
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • xTuple
  • www.xtuple.com/
  • Founded 2001
  • United States

About xTuple

Affordable, enterprise-class MRP for small- and mid-sized companies. Transform your business to improve processes and grow profitability. xTuple ERP+CRM+ Web Portal includes all critical supply chain functions in one system: accounting, sales, customer and supplier management, inventory control, manufacturing and distribution. Manufacturers: make-to-order, make-to-stock, mixed-mode. Distributors: electrical, HVAC, plumbing, industrial and consumer wholesale distribution.


xTuple Features

  • Bills of Material
  • Compliance Management
  • Document Management
  • Forecasting
  • Formula Management
  • Process Manufacturing
  • Product Configurator
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management

xTuple Reviews Recently Reviewed!

Extraordinary software from a extraordinary company.

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part about xTuple software is xTuple the company. xTuple's approach to licensing and development is refreshing. There are very few ERP solutions where one can easily connect with the head of development and the company president.

Great support and a very sound technical foundation

Sep 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The best feature in my opinion is the team behind the software. They go out of their way to work with their users to give you the best experience possible. Everthing is kept in the open. The other, best feature is the technological base, the system uses PostgreSQL extensively. If you know your database you're right at home with xTuple.

Cons: Unfortunately xtuple software lacks some of the adjustements needed for the geographical area we are in.

I've worked with ERP software for more than 20 years. Xtuple is my current platform of choice.

Sep 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the open source platform and the ability to extend and customize as needed. The ability to customze allows us to integrate with other systems as requested by our customers.

Cons: The user interface can be a bit complex on some screens. With the amount of data presented that is a common complaint.

Very strong ERP for the price

Sep 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Lots of features. Dedicated team supporting and developing the software. Very open and approachable.

Cons: Sometimes complicated to setup and understand how to use certain features. Would benefit from a user experience QC.

It's been a very positive one. I have no reservations using xTuple to manage my business.

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: xTuple's project billing is huge. I use projects quite a bit and I love the integration of projects into the ERP.

Cons: Not much to dislike but the ability to update tables from CSV Import rather from temp tables would be appreciated.

Terrific Software....easy to use

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Open Source....Configurable, immediate ROI. Support from Support desk is solid. Modifications developed are easily implemented.

xTuple is a software that is very easy to use for the end user with minimal training. Intuitive

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 1. Ease of navigation through applications
2. Ease of upload of spreadsheets through csv utility
3. Developer tools for reports, metasql, screens and scripts are user friendly
4. Screen filters and export to excel
5. Intuitive for the end user and developer

Cons: As a developer, not all screens and scripts are available to make customized modifications to meet the needs of our clients and myself.

I have installed, maintain and trained on xTuple for +6 on various OS's (Linux/Windows/Mac)

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 1. As a non-practicing CPA, I love that this system follows GAAP and is auditable .
2. The cost of the software is excellent in comparison to other ERP system on the market.
3. This company truly listens to their users on features and bugs. You have a proactive roll in the development of the software, which is refreshing.
4. In partner and customer training you actually get to meet and talk with the developers.

Cons: 1. The out of the box reports (screen or/ and printed) reports don't have column totals
2. Printing of Detail Aging report
3. The need for more videos of understanding and using the varies forms of RMA's, and Reports
4. They need videos on the advance class, even it only accessible by a pay wall.
5. They need a online updated flow chart (Business Flows) of the menus and sections

Overall: Enterprise resource planning (ERP) is business process management software that runs your whole business that is feature rich and customizable at a price point of a basic accounting program.

A company that is committed to responding and helping to grow your business with a single pane of glass.

I am a software developer and IT consultant specializing in business systems integration.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is developed with the highest quality standards. Being open source, it helps developers to more easily build integrations and customizations. With some training, customizations can also be built by non-programmers.

Cons: There is a high learning curve which is addressed with training and an implementation partner or resource.

Working with a knowledgeable and experienced team that backs a reliable open source MRP.

Sep 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: xTuple is a solid and reliable open source MRP/ERP system. It gives our company the flexibility to do what we need to solve challenges ranging from production to accounting, and with the same database server allows us to accomplish our main priority of serving our customers well and solving their problems.

Cons: Not having a complete mobile interface for the main application does limit being able to use mobile devices.

Solid, affordable ERP for distribution and manufacturing businesses

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Overall architecture. World class database which is free. Database and application supported on Windows, Mac, and Linux.

Easy remote access.

Customization capabilities.

Cons: No issue for me but perhaps support for other inventory valuation methods.

Overall: Up to date information and analysis

We Use Xtuple for every aspect of our business, so we know first hand the value it can offer.

Sep 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It nice to have all aspect of the business in one place. So many companies have to utilize several different software to keep their business running. With Xtuple it is easy to switch between CRM, Accounting to even formulations. Its a one stop shop.

Overall: Like any software packages there are always things that you would like to have improved or tweaked. With Xtuple the nice part is if you want the feature, report or pretty much anything you can have them created it. Basically the only limited is your wallet and compared to other companies your money goes further.

Supremely flexible open source system solves problems

Sep 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is truly open source and highly customizable without breaking the core functionality. It allowed me to implement things that could not have been possible with any other product. Combined with the OpenRPT reporting system and PostgreSQL, it's hard to beat.

The price is nice too.

Cons: The learning curve can be a little steep when customizing the product. However, it is still better documented than the vast majority of ERP systems out there and the code is available to view.

Overall: The ability to customize the software to my business. instead of customizing my business to the software.

Fair to good customer service

Sep 19, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like it because it is windows based and its customizable. The price tag for the software is very attractive and the yearly maintenance fee is fair as well

Cons: Big learning curve if you try to customize it your self. We feel that we have been left behind in upgrade especially not knowing how to do it. There seems to be a disconnection between the end-user like us and xtuple of the explanation of how to complete certain tasks like month-end and year-end also the ability to upgrade without having to pay for a middleman to come to our location. Which can cost thousands of dollars. Also knowing what the upgrade changes are before you upgrade to the next level would be nice

Overall: A stable platform

Wanted something better than Sage that didn't require "frankensteining" the software & costing $$$$$

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Open Source; great support team - in it to get the problem solved efficiently an effectively; great instructor - he really knows the software inside and out and a great problem solver; in fact, all of the partners involved with xTuple will help with problems if you reach out to them in the forum; and for the "cherry on top" - constantly evolving and improving - they don't rest on their laurels - they constantly challenge themselves to make it better, more expansive - "How can we benefit our customers the most" mentality and they just keep going and going.

Cons: Call it housekeeping - there used to be a few bad apples and they have been slowly and surely weeded out and discarded - both employees who "loved to hear themselves talk" but was much ado about nothing and then some partners - if you are in it, then you are in it - don't bad mouth it - the company, the customers - all of it - get out or help make it better for all - as you know, employee and partner housekeeping take time but it is better and the air about things is better; more responsive, more positive, more open discussion and not territorial - it's a true think tank like it should be. One other thing - I am not personally a programmer so admittedly some of that stuff is way over my head and there are smarter people than me there that I will happily pay from the consulting dollars to get the most efficient and effective bang for my client's buck - I wish I understood some of the report writing better - it's not my strength so it's more my con than the software I believe.

Overall: more available options without having to pay for it - included in the package which is the way it should be. Every time I have to purchase another piece to make the main package work better for me, it's more money for software; consulting hours, training.....

It has been an excellent tool for our company

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to learn and to use. It works on Windows, Mac and Linux. It really help to reduce the TCO when it came to database licensing. It has a great scripting tool to customize.

Cons: There is only one kind of license, if you use a terminal in the production floor anyway you pay for a full license that access to the entire suit.

xTuple is an effective and efficient software.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: xTuple is very flexible. It can be used by any industry. Adaptable and highly customizable without sacrificing industry best practices.

Cons: Nothing signifcant that the help desk won't be able to solve. As usually we discover it's user errors.

Extremely customizable

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's completely customizable and the automated reports we have designed provide transparency for all facets of our operation.

Cons: Updates can be released with critical bugs that can't be fixed right away so we have to develop work arounds.

Great integration. Responsive support fills whatever gaps you may find.

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The integration of functions we used to have several different software packages to perform. Almost infinitely customizable. The e-commerce integration is cutting-edge for this level of software. xTuple is genuinely interested in customer feedback to improve the product.

Cons: The base software has some gaps that need addressed. Installation /upgrade packages require a pretty high-level of computer skill to install.

My company runs on xTuple every day, day in and day out

Feb 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Constant improvement.

Cons: Reports could be more plentiful and easier to write.

Overall: My company has used xTuple for the past seven years. We use xTuple for so many aspects including sales, orders, processing, manufacturing, warehouse, accounting, royalties, commissions, and now e-commerce. This excellent software is produced by a company that understands manufacturing, daily challenges and ever changing technology. PS: I have a food company and xTuple is perfect for lot traceability.

Recommendations to other buyers: Go for it. Moving my company to xTuple was one of the best decisions I ever made for my company.

xTuple Review

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It's very detailed, and the team members can customize our package to suit our business needs.

Cons: Nothing..as long as the team members of xTuple are there to help, then all is well.

Overall: Experience with xTuple is positively enhanced because of the high level of customer service with the staff/team members.

Recommendations to other buyers: I love how the team members work hard to resolute an issue/concern. As far as advice, just continue to provide your exceptional customer service and expertise in what you do.

Great Product

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: xTuple is a wonderful software to work with. I just finished closing my fiscal year, and it is so nice to see the accounts as they should be. Customer support is good online, but leaving phone messages doesn't result in a call back. Overall I would recommend this product, the few limitations it has can be overlooked because of the value it brings to our company.

Great value

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Adaptability and ease of customization.

Cons: Some degradation of speed as files grow.

Overall: We have had a great deal of success adapting the Xtuple software to our business, which has many peculiarities you would not normally expect a non-custom system to handle. Our relationship with the Xtuple family has always been wonderful. With no in-house programmer we have had to rely on the team there and especially Customer support representative who has always come through for us.

Great open & flexible ERP platform

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using xTuple for a little over 2 years now. What drew us to xTuple initially is the open source nature of the program & value for money. The xTuple architecture has allowed us to easily tie-in with our existing house-built websites, warehouse management software, and internal APIs. This was crucial as we were looking for the ability to unify all of our infrastructure.

Development on the application has come a long way since we initially started looking at xTuple years ago. They have added a whole host of new features in a relatively short period of time.

Highly recommend if you're looking for an ERP that's extensible with great value for money.

Excellent, timely responses

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Whenever I submit any issues/bugs/incidents I know that I will get a response within the hour. Sometimes this response is through comments within my incident, and most times this response is with a phone call. In all my experiences the response has been very thorough, with the Xtuple contact asking many questions and offering many possible solutions. If they are not able to immediately correct my issue over the phone, I know upon hanging up that they will be checking into it and getting back to me asap.
Thank you for listening, being patient, and helping with even the "smallest" of issues!
Thank you!

Best ERP Ever

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a great ERP solution, there are several versions that you can get according to your requirements. Tech Support and Customer Service are excellent. I have worked with this software for more that 10 years, and by the way, the free version is really free, it is not just a trial one.

Value for your money

Feb 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customizability of the software and custom reporting.

Cons: Too many screens and too many ways to perform the same task. User experience needs some improvement.

Overall: I have used xTuple for 4 years and absolutely love the functionality of it as well as the ease of use. The report writing capabilities are great and allow you to create reports from scratch.

There are several ways to perform the same task so that experience could use some improvement but overall, a great system to use.

All you need from an ERP system at an affordable price

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: xTuple has most of the nice features of an expensive ERP at a very affordable price. All our departments work in tune and have full vision of what is going on on the day to day activities. Being able to use the client with different OS's (Linux/Windows/Mac) was very important for us, and now with the web enabled server it is even better. We run batch jobs like cost updates and MRP and have automated email sending for different events and reports that save us a lot of time.

Bugs are constantly monitored and fixed so there are not many weak points to highlight.

I would recommend having some knowledge of javascript and SQL in order to customize your client and reports the way your company needs. It's actually not really needed, but given the flexibility that xTuple offers to customized things it's totally worth it.

Overall, we are very happy with the decision we took 5 years ago.

Incredible company to work with!

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, flexibility, easily customized, great price point

Cons: Limited CRM

Overall: We have been utilizing xTuple ERP for 7 years and are extremely satisfied with the product, it's features, value and support. xTuple ERP is an extremely flexible and scaleable software that can be easily customized to fit your companies needs. We have added many features and customization over the years at a very reasonable price. xTuple is also easy to use, from report writing to every day use. The staff at xTuple are very knowledgable, approachable, quick to respond and generally just nice people to work with.

Solid System with Good Track Record of Improvement

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Has all the features of much more expensive systems, and they continue to improve on a continuing basis. The 'Workbench' features make several tasks much easier.

Cons: Some menu features aren't readily apparent, although they work well once fully understood.

Overall: Our company implemented the Xtuple system and have used it now for approx 9 years. We originally purchased it as it had all the primary features one would expect in an ERP system, it featured a great deal of what we were looking for, and it was at an affordable price structure as well. Over these years we've found the system to be very stable platform for our business, and we've been impressed with the ongoing development and roll outs of new and expanded features. Xtuple has also come a long way in providing high quality training materials.
In addition, and very importantly, their support staff have been top notch, exhibiting high skill capabilities, and timely responses. They've even come to our aid with issues that were clearly user caused, not system bugs.
In short, I'd highly recommend Xtuple for any business as a high quality system with a team that seems dedicated to ongoing improvement. Great software and compares very well to much more expensive systems.

Recommendations to other buyers: Not at this time.

xTuple Review

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our small business has been using xTuple for 3.5 years now. We are an electrical distributor with 50K + items and annual sales in excess of $16M. xTuple enabled us to have a customized ERP solution with minimal investment. We are thankful for their support and constant product improvement.

Customizable and reliable Accounting, CRM and ERP software

Nov 24, 2011
4/5
Overall

Comments: I can strongly recommend this free open source ERP, accounting, CRM package for small and midsized businesses. It runs on Linux, Mac and Windows and takes care of all accounting tasks such as general ledger, accounts payable and receivable as well as bank reconciliation. But xTuple can do more, it is not only an online accounting software but also a great CRM where you can create to-do lists, address books, manage projects, etc...

Pros: - It is easy to use for an average user like me

Cons: Rather for small businesses than large enterprises

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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